Amcrest IP4M-1048EW User manual

Amcrest IP4M-1048EW / IP4M-1048EB
4MP POE AI Turret Camera
User Manual
Version 1.0.0
Revised December 19th, 2019

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Contents
Welcome.....................................................................................................................................3
Important Security Warning........................................................................................................3
Important Safeguards and Warnings ...........................................................................................3
Features and Specifications.........................................................................................................4
Overview.....................................................................................................................................4
Features......................................................................................................................................4
Device Overview .........................................................................................................................5
Connection & Installation............................................................................................................5
Connection Guide .......................................................................................................................6
Installation Guide........................................................................................................................6
MicroSD Card Installation............................................................................................................8
Camera Access Setup ..................................................................................................................8
Default Username and Password ................................................................................................8
How to Setup the Camera ...........................................................................................................8
App Setup ...................................................................................................................................9
Desktop Access Setup ...............................................................................................................14
Operation and Interface............................................................................................................16
Live ...........................................................................................................................................16
Playback....................................................................................................................................17
Setup ........................................................................................................................................18
Camera .....................................................................................................................................19
Event.........................................................................................................................................36
Storage .....................................................................................................................................72
Destination ...............................................................................................................................75
System ......................................................................................................................................78
Information...............................................................................................................................83
Alarm........................................................................................................................................84
Logout.......................................................................................................................................85
Remote Web Access Setup........................................................................................................85
Amcrest Cloud Desktop Setup...................................................................................................87
Web Access Setup (AmcrestView.com) .....................................................................................88
FAQs/Troubleshooting ..............................................................................................................89
Glossary of Terms......................................................................................................................90
FCC Statement ..........................................................................................................................92
IC Warning Statement...............................................................................................................92
Appendix A: Toxic or Hazardous Materials or Elements.............................................................93

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Welcome
Thank you for purchasing an Amcrest camera!
This user manual is designed to be a reference tool for the installation and operation of your AI camera.
Here you can find information about the camera’s features, functions, and information to aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps
below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and
contains a combination of lowercase characters, uppercase characters as well as
numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers. We are not liable for any
problems caused by unauthorized modifications or user-attempted repair.

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5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above. Do not
aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity
of the camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt from the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are present. Contact the
retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
Features and Specifications
Overview
Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This camera
connects uses an internet connection to allow the user to access all its features. It’s easy to use and can be viewed
on a computer via the built-in web user interface or on your smartphone using the Amcrest View Pro app.
This camera adopts a high-quality design to achieve high levels of reliability and security. It can be configured to
work locally, as well as on a network. This camera works using a POE connection and interfaces with most
networks through the Ethernet port of your router, POE injector or POE switch.
Features
This camera has the following features:
•Network Access
The camera can be accessed remotely from a wide variety of internet connected devices, including PCs, Mac, iOS,
and Android devices.
•Cloud Storage Functionality
Amcrest offers premium cloud storage options to enable long-term storage. Amcrest Cloud also allows the user to
easily locate and view recordings for playback from any internet connected computer or smartphone
(iOS/Android).
•Advanced Network Protocol Support
This camera is UPnP compatible, and includes functionality for use with DDNS, and other protocols to allow remote
and local connection with a large variety of network hardware.
IMPORTANT: Due to specific hardware limitations within your camera it is important to note that these devices will
not be able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it

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is imperative to make sure to mount the cameras properly and position them as efficiently as you can to the areas
you wish to monitor. All positioning actions to the camera will have to be performed manually.
Device Overview
The image below shows the structure of the camera:
The images below show the dimensions for the camera. The measurements are in millimeters
(mm):
To access the reset button and to adjust the camera angle, use a Torx/Hex wrench to open the camera assembly by
removing the 3 screws.
For reference, a Torx/Hex screwdriver tip looks like this:
Connection & Installation
This section provides information about the connection and installation of your camera.

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Connection Guide
The camera initially should be connected via the following method:
Once connected to a PC or mobile device you will be able to configure the device to your network. For more
information.
Installation Guide
To install the camera on a ceiling or wall, please reference the below diagram as well as the steps:
Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of
the camera and bracket.
Figure2-1 (a)

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Figure 2-2 (b)
Note: Due to specific hardware limitations within your camera it is important to note that these devices will not be
able to automatically pan/tilt or pivot in either the app or via the web UI on a computer. For this reason, it is
important to make sure to mount the cameras properly and manually position them as efficiently as you can to the
areas you wish to monitor.
To install the camera onto a wall, follow the steps below:
1. Place the installation position sticker included with your camera to the mounting surface.
2. Use a drill to drill the placement holes on the position sticker and insert the included wall anchors into the holes.
3. Use the included torx tool to separate the camera. Remove the top portion as well as the camera from bottom
installation bracket.
Side Wiring Installation
1. Run the wiring of the camera through the side wire exit groove on the side of the installation bracket and pull
firmly and lay the wire flat to the surface.
2. Align the Installation bracket to the installation holes on the positioning sticker.
3. Use a screwdriver to secure the installation bracket and wiring to the mounting surface. Secure tightly.
4. Place the top portion of the camera to the installation bracket. Hold and use the included torx wrench to secure.
Through the Wall Installation
1. Align the installation bracket to the installation holes on the positioning sticker.
2. Use a screwdriver to secure the installation bracket to the mounting surface.
3. Use a 1” paddle bit in the center of the positioning sticker and run the bottom wiring of the camera through.
4. Place the top portion of the camera to the installation bracket. Hold and use the included torx wrench to secure.

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MicroSD Card Installation
A microSD card can be used to store and view local recordings/snapshots. This camera requires a class 10 or above
microSD card formatted to FAT32 to function. The camera can handle a max of 256GB of microSD card storage.
To insert a microSD card, locate the “Reset” hatch on the top of the camera. Using a screwdriver, remove the
hatch and locate the microSD card slot (This will be located next to the reset switch). Insert your microSD card into
the microSD card slot and press in to secure. When finished, secure the hatch back onto the camera.
Camera Access Setup
This section will provide information on how to setup and access your camera through the following methods:
•Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
•Amcrest View Pro app
•Amcrest Surveillance Pro
•Amcrest Cloud
Default Username and Password
To login to the system for the first time, use one of the following default username/password combinations. Once
you have successfully logged in, it is highly recommended to change the password for security reasons.
Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin account.
How to Setup the Camera
To make your experience with your Amcrest camera easy and simple, we've provided multiple ways to set up,
view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your
camera in the way that works best for you.

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Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing.
Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live
from anywhere, and access features such as taking snapshots, creating recordings, and more.
For Configuring Advanced Settings on Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts,
FTP, image adjustments, scheduling and more.
For Cloud Storage and Playback
Amcrest Cloud is our optional premium cloud storage solution which allows you to access recorded footage from
any device. We offer free storage plans as well as continuous recording and motion detection storage plans. For
more information on Amcrest Cloud please visit amcrest.com/cloud
For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and easily from
anywhere in the world using a web browser. Use AmcrestView.com if you need to simply check-in at a moment's
notice. If you would like to use AmcrestView.com.
App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0
or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the
screenshots below as updates are released. Below, you'll find instructions on how to set up your camera up on the
Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an
Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the
Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com
•Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the
camera to your router.
•Make sure your camera and mobile device are on the same network during setup.
•To ensure the camera connects to the cloud, a reboot of your camera is recommended.
To add your camera onto the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.

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Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.
5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have
a set password the app will automatically detect that
a new camera is being added. Tap OK to proceed.

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7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.
For more information about the Amcrest Cloud app and its features, visit amcrest.com/support
Amcrest View Pro Setup
To add your PoE camera to the Amcrest View Pro app follow these steps:
•Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to
your router.
•Make sure your camera and mobile device are on the same network during setup.
1. Download and open the Amcrest View Pro app from the App Store or Play Store.

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2. Open the app and tap on the + symbol in the middle
of the screen to begin adding your PoE device.
3. Tap on Add Device to add a new device to your app.
4. Tap on PoE Camera
5. Next, select a connection type. Since we will be
setting up a basic P2P connection with the device, tap
on "P2P Connection" to continue.

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6. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
7. Give the camera a name (e.g. Garage, Kitchen,
Living Room, etc.) and provide the username and
password for your camera. The default username and
will be admin. Tap Start Live View to continue.
Note: You can tap on the icon to verify the
password.
Note: Android users, tap on Scan QR Code to access the QR code reader.
8. The app will prompt you to change the password.
Enter a password between 8 and 32 characters and
confirm the password. Press OK to continue.
9. Your camera is now set up and ready for use on the
Amcrest View Pro app.
For more information about Amcrest View Pro and its functionalities visit amcrest.com/support

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Desktop Access Setup
The AI features associated with your camera are only accessible and customizable using the built-in web user
interface via a web browser.
This camera features the latest in JS technology which allows you to access your camera via a wide variety of web
browsers including, Google Chrome, Firefox, Safari and other mainstream web browser via your PC or Mac
computer. For the most optimal experience with your AI features it is highly recommended to use Internet
Explorer since it is the most compatible. For more information on how to access your camera from your computer
please refer to the information below.
To access your camera from your computer you will need to first locate the camera’s IP address. To locate the
camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest
IP Config Tool can be downloaded at the following web page: amcerest.com/downloads
In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has
completed installing, locate the IP address associated with the device you would like to view in the browser.
Open the web browser and enter this IP address into browser. Press enter to access the web user interface.
In the web user interface, enter the login credentials for your device. If this is the first time accessing the device,
the username and password will both be admin. Click on Login.

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If this is the first-time logging into your device, you will be prompted to modify the password for your device. To
modify the password, enter the new password you would like to use in the New Password field and confirm. The
password used should be between 8 and 32 characters long with a combination of letters and numbers.
Click OK when and allow the stream to load.

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Operation and Interface
This section will show you the basic operation and interfaces of the web user interface for your camera.
Live
By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the
camera. The live view tab has five main sections:
Section 1: These options allow the user quick access to the live view screen, playback, as well as to the Amcrest
Cloud.
Section 2: This section allows the user to switch between Mainstream and Sub stream resolutions.
Section 3: This is the live view feed from the camera.
Section 4: This section allows the user to access setup options, alarm, and logout the interface.
Section 5: This section allows the user to perform different camera functions while in live mode. See the table
below for an explanation of the different functions available:
Button
Function Name
Function Description
Digital Zoom
Click this button to activate the zone selection function. This allows the user
to use the mouse to select a zone to zoom in on.
Snapshot
Click this button to take a screenshot of the live feed.
Triple Snapshot
Click this button to take 1 screenshot per second for 3 seconds.
Manual Record
Click this button to manually record video.
Speaker
Listen to audio from the camera’s built-in microphone.

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Section 6: This bar allows the user to change video settings for the live playback screen. See the below table for
an explanation of the video settings:
Button
Function Name
Function Description
Image Adjustment
This button opens the image adjustment toolbar, which allows the user to
adjust brightness, contrast, saturation, and hue for the live feed’s picture.
Adapt/Original Size
This button allows the user to switch between displaying the original size of
the stream in its set resolution, or to adapt to the size of the monitor display
the feed is being viewed on.
Full Screen
This button allows the user to make the live feed go into full screen mode.
Double click the mouse or click the ESC button to exit full screen mode.
Width/Height Ratio
This button allows the user to change the width/height ratio for the live
feed. The options are Original and Adaptive. Original uses the aspect ratio of
the stream’s set resolution, and adaptive fits the feed to the aspect ratio of
the monitor display the feed is being viewed on.
Stream Fluency
This button allows the user to change the stream fluency. There are 3
options. Realtime reduces delay and decreases fluency, and Fluency has a
larger delay, but the video stream becomes more fluid.
IVS Rule Overlay
Enable/Disable
This button allows the user to show or hide IVS rules drawn by the user on
the live view screen.
Playback
The Playback tab allows the user to playback the camera’s recorded video. Below is a screenshot of the Playback
tab:

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This is the interface for the playback menu. There are 7 main sections:
Section 1: Allows the user to filter between video (.mp4) or snapshots (.jpg)
Section 2: Allows the user to playback events based on calendar dates. If events are detected via the microSD card
the days will be highlighted indicating recordings are available for that day.
Section 3: These options allow the user to access/download recordings to their computer. Recordings can be
downloaded via a batch download, where multiple recordings can be downloaded simultaneously, or by accessing
the File List where recordings can be viewed and downloaded one by one.
Section 4: This section allows the user to trim playback videos for downloading. It allows the device to specify time
stamps which can be trimmed and downloaded using the Save icon.
Section 5: This panel allows the user to specify what type of video they would like to playback and it also allows
the user to select where to start playback from. The buttons on the bottom right allow the user to select a zoom
level.
Section 6: This panel allows the user to control playback. It also allows the user to control playback speed, and
playback volume.
Section 7: These options allow the user to filter between recording types such as, General, Motion, Alarm, or
Manual events. The “All” option will select all recording types in the interface.
Cloud Storage
The Cloud Storage tab allows the user quick access to the Amcrest Cloud website.
At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing
accounts.
For more information on Amcrest Cloud visit: amcrest.com/cloud
Setup
The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab:

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There are 3 main sections to note in the Setup tab:
1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall
under their category.
2. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the
camera.
3. Menu Tab: These tabs open menu options for certain menu items.
Camera
This menu section allows the user to change different camera settings for video and to manage image profiles.
Configuration
This menu allows the user to configure image profiles for normal, day, and night usage.
Below is a screenshot that shows the Configuration tab in the Configuration menu item:

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Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item:
Picture
•Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and
Normal.
•Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0
to 100. The default value is 50. The larger the number, the brighter the video is. When you input the value here,
the bright section and the dark section of the video will be adjusted accordingly. You can use this function when
the whole video is too dark or too bright. Please note the video may become hazy if the value is too high. The
recommended value ranges from 40 to 60.
•Contrast: This slider is used to adjust playback and recorded video window contrast. The value ranges from 0 to
100. The default value is 50. The larger the number is, the higher the contrast is. You can use this function when
the whole video brightness is OK but the contrast is not correct. Please note the video may become hazy if the
value is too low. If this value is too high, the dark section may lack brightness while the bright section may over
expose. The recommended value ranges from 40 to 60.
•Saturation: This slider is used to adjust playback and recorded video window saturation. The value ranges from 0
to 100. The default value is 50. The larger the number, the stronger the color is. This value has no effect on the
general brightness of the whole video. The video color may become too strong if the value is too high. For the grey
part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear
if the value is too low. The recommended value ranges from 40 to 60.
•Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the
value is, the clearer the edges are and vice versa. Note: The higher the value, the higher likelihood of picture noise
occurring. The default value is 50 and the recommended value ranges from 40 to 60.
•Gamma: This slider is used to adjust the gamma of the video. The larger the number, the brighter the video is.
The default value is 50 and the recommended value ranges from 40 to 60.
•Mirror: This radio button allows the user to turn the mirroring feature on or off. Turning mirroring on will mirror
the picture.
•Flip: This dropdown box allows the user to flip the video feed picture. Flipping the picture is recommended only if
the camera is mounted upside down.