Amcrest IP3M-941S User manual

Amcrest IP3M-941S/ IP3M-941B / IP3M-941W
3MP ProHD Indoor Wi-Fi Camera
User Manual
Version 1.0.4
Revised December 14th, 2018

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Contents
Welcome ........................................................................................................................................................... 5
Important Security Warning ............................................................................................................................. 5
Important Safeguards and Warnings................................................................................................................ 5
1 Features and Specifications ........................................................................................................................... 6
1.1 Overview................................................................................................................................................... 6
1.2 Features .................................................................................................................................................... 6
2 Device Overview ............................................................................................................................................ 7
3 Connection & Installation .............................................................................................................................. 8
3.1 Connection Guide ..................................................................................................................................... 9
3.2 Installation Guide...................................................................................................................................... 9
4 Camera Access Setup ..................................................................................................................................... 9
4.1 Default Username and Password ........................................................................................................... 10
4.2 How to Setup the Camera ...................................................................................................................... 10
4.2.1 Setting up Your Camera for the First Time .................................................................................... 10
4.2.1 For Configuring Advanced Settings On Your Camera.................................................................... 10
4.2.3 For Cloud Storage and Playback .................................................................................................... 10
4.2.4 For Quick Web Access to Your Cameras........................................................................................ 10
4.3. App Setup............................................................................................................................................... 10
4.3.1. Amcrest Cloud App Setup ................................................................................................................ 11
4.3.2. Amcrest View Pro Setup .................................................................................................................. 13
4.4 Desktop Access Setup............................................................................................................................. 17
4.5 Amcrest Cloud Desktop Setup................................................................................................................ 18
4.6 Web Access Setup (AmcrestView.com).................................................................................................. 18
4.7 Remote Web Access Setup..................................................................................................................... 19
4.7.1 UPnP/DDNS Remote Web Access Setup ....................................................................................... 19
4.7.2 Port Forwarding Remote Web Access Setup................................................................................. 20
5 Operation and Interface............................................................................................................................... 21
5.1. Live......................................................................................................................................................... 21

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5.2 Playback.................................................................................................................................................. 23
5.3. Cloud Storage......................................................................................................................................... 25
5.4 Setup....................................................................................................................................................... 25
5.4.1. Camera ............................................................................................................................................. 26
5.4.1.1 Configuration.............................................................................................................................. 26
5.4.1.8. Profile Management.................................................................................................................. 32
5.4.1.2. Video.......................................................................................................................................... 33
5.4.1.3. Audio............................................................................................................................................. 36
5.4.2. Network............................................................................................................................................ 37
5.4.2.1. TCP/IP......................................................................................................................................... 37
5.4.2.2. Connection................................................................................................................................. 39
5.4.2.3. DDNS.......................................................................................................................................... 40
5.4.2.4. IP Filter....................................................................................................................................... 41
5.4.2.5. SMTP (Email).............................................................................................................................. 41
5.4.2.6. UPnP.............................................................................................................................................. 43
5.4.2.7. SNMP............................................................................................................................................. 44
5.4.2.8. Bonjour ...................................................................................................................................... 44
5.4.2.9. Multicast.................................................................................................................................... 45
5.4.2.10. WiFi ............................................................................................................................................. 45
5.4.2.11. 802.1x.......................................................................................................................................... 47
5.4.2.12. QoS.............................................................................................................................................. 47
5.4.2.13. HTTPS .......................................................................................................................................... 48
5.4.3. Event ................................................................................................................................................ 48
5.4.3.2. Audio Detection......................................................................................................................... 52
5.4.3.3. Alarm............................................................................................................................................. 54
5.4.3.4. Abnormality ............................................................................................................................... 56
5.4.3.4.1 SD Card..................................................................................................................................... 56
5.4.3.4.2. Network .................................................................................................................................. 56
5.4.3.4.3. Illegal Access........................................................................................................................... 57
5.4.4. Storage ............................................................................................................................................. 57

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5.4.4.1 Schedule...................................................................................................................................... 57
5.4.4.2. Destination................................................................................................................................. 60
5.4.4.2.1 Path.......................................................................................................................................... 60
5.4.4.2.2. SD Card.................................................................................................................................... 61
5.4.4.2.3. FTP .......................................................................................................................................... 61
5.4.4.2.4 NAS........................................................................................................................................... 62
5.4.4.3 Record Control............................................................................................................................ 63
5.4.5. System.............................................................................................................................................. 64
5.4.5.1 General ....................................................................................................................................... 64
5.4.5.2. Manage Users............................................................................................................................ 65
5.4.5.3. Default Settings ......................................................................................................................... 66
5.4.5.4 Import/Export............................................................................................................................. 66
5.4.5.5. Auto Maintain............................................................................................................................ 67
5.4.5.6. Upgrade ..................................................................................................................................... 67
5.4.6. Information ...................................................................................................................................... 68
5.4.6.1 Version........................................................................................................................................ 68
5.4.6.2 Log............................................................................................................................................... 68
5.4.6.3 Online Users................................................................................................................................ 69
5.5. Alarm...................................................................................................................................................... 69
6. FAQs/Troubleshooting................................................................................................................................ 70
Glossary of Terms............................................................................................................................................ 71
FCC Statement................................................................................................................................................. 72
IC Warning Statement..................................................................................................................................... 73
Appendix A: Toxic or Hazardous Materials or Elements................................................................................. 74

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Welcome
Thank you for purchasing an Amcrest camera!
Here you can find information about the camera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contacts and use the email form
Call Amcrest Support using one of the following numbers
Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
Email Amcrest Customer Support [e-mail]
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the
steps below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware-subscribe
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and contains a combination of
lowercase characters, uppercase characters as well as numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or
installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage,
and installation of the device.
3．Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.

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Do not place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above.
Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may
affect the longevity of the camera’s sensors.
Ensure that the camera is in a well-ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the
package.
1 Features and Specifications
1.1 Overview
Amcrest cameras are an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects
to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected
devices. It’s easy to use and can be set up in a relatively small amount of time. It has various functions such as recording,
playback, and monitoring functionality and it synchronizes video by default.
This camera adopts a high-quality design to achieve high levels of reliability and security. It can be configured to work locally, as
well as on a network. The camera works using an Ethernet/Wi-Fi connection and interfaces with most networks through the
Ethernet port of your router.
1.2 Features
The camera has the following features:
•Network Access
The camera connects to a wide variety of routers to connect to the internet. Once setup, the camera can be accessed remotely
from a wide variety of internet connected devices, including PCs, iPhones, iPads, Android tablets, and Android phones.
•Cloud Storage Functionality
The camera can record video streams to the Amcrest Cloud service to enable long-term storage for recordings. Amcrest Cloud
also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

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•Advanced Network Protocol Support
The camera is UPnP compatible, and includes functionality for use with PPPoE, DDNS, and other protocols to allow remote and
local connection with a large variety of network hardware.
Note: There may be slight differences in functionality due to the existence of different product series.
2 Device Overview
The image below is a representation of your device:
Please refer to the following chart for information about the camera and its ports.

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Port Number
Function
1
Power port
2
Audio input/output ports
3
SD Card slot
4
Alarm input/output ports
5
Reset/WPS button/Indicator light (For reset, press and hold for 10 seconds;
for WPS, push once and release)
6
Network port
Please refer to the chart below for information about the camera’s indicator light:
The images below show the dimensions for the camera. The measurements are in millimeters (mm):
Indicator Light Status
Device Status
Red Light is blinking quickly.
The device is activating.
Green Light is blinking.
The device is ready to connect or is connecting to the network.
Red light is solid and steady.
The device failed to connect to the network.
Green Light is solid and steady.
The device is connected to the network and is functioning normally.
Red Light is blinking slowly.
The device is upgrading itself.

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3. Connection & Installation
This section provides information about the connection and installation of your camera.
3.1 Connection Guide
The camera initially should be connected via the following method:
•WiFi Connection
•Ethernet Connection
For more information on how to connect your camera, refer to section 4, Camera Access Setup.
3.2 Installation Guide
To install the camera using the included mounting bracket you will need the following items:
•The 2 included mounting screws.
•The 2 included wall anchors.
•The included mounting bracket.
•A power drill or number 2 Phillips head screwdriver.
•A hammer
•A pen or pencil
To begin the installation process, follow the step by step instructions provided below:
1) Select a surface to mount the camera. Ensure that the installation environment can support at least 3 times
the weight of the camera and near a power outlet.
2) Turn the knob holding the arm and bracket counterclockwise to loosen it and adjust the arm so that you have
more room to work.
3) Place the mounting bracket on the mounting surface and with a pen or pencil mark the designated holes for
your screws.
4) Remove the bracket from the mounting surface and drill the marked holes using a power drill.
5) Insert the included wall anchors into the holes and using a hammer, tap the wall anchors into the holes
making them as flush as possible to the mounting surface.
6) Line the holes of the mounting bracket with the wall anchors and insert the screws. Then, using a Phillips
head screw driver, or drill, secure the mounting bracket to the mounting surface.
For a detailed video on the mounting process, you can visit:
https://www.youtube.com/watch?v=Sn3W3Axyy8Q&t=54s
4 Camera Access Setup
This section of the guide will provide the user with information on how to setup access to the camera
through any of the following methods.

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4.1 Default Username and Password
To login to the system for the first time, use one of the following default username/password combinations. Once you’ve
successfully logged in, it is highly recommended to change the password for security reasons.
Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin account.
4.2 How to Setup the Camera
To make your experience with your camera easy and simple, we've provided multiple ways to set up, view, and operate your
camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best
for you.
4.2.1 Setting up Your Camera for the First Time
If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing, please follow the
instructions as outlined on section 4.3. Using the Amcrest View app on your smartphone or tablet, you can view your camera live
from anywhere, and access features such as taking snapshots, creating recordings, and more.
4.2.1 For Configuring Advanced Settings On Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts, FTP, image
adjustments, scheduling and more, please follow the instructions as outlined on section 4.4 (Desktop Access).
4.2.3 For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage from any device.
We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.5 (Cloud Access) to
sign up for our Amcrest Cloud service and get 4 hours of free storage.
4.2.4 For Quick Web Access to Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and easily from anywhere in the
world using a web browser. Use AmcrestView.com if you need to simply check-in at a moment's notice. If you would like to use
AmcrestView.com, please follow the instructions outlined on section 4.6 (Web Access).
4.3. App Setup
Amcrest cameras can be used on your mobile device using the following apps:
•Amcrest Cloud
•Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0 or later
version. Android will require a 3.0 or later version OS to run these apps.