Amcrest IP4M-S2112EW-AI User manual

4MP POE PTZ AI Dome Camera
User Manual
Version 1.0.0
April 19th, 2023

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Contents
Installation Guide.................................................................................................................3
Camera Access Setup ...........................................................................................................4
App Setup ............................................................................................................................5
Desktop Access Setup...........................................................................................................9
Live ......................................................................................................................................9
Playback.............................................................................................................................11
Setup..................................................................................................................................13
Camera ..............................................................................................................................13
Network.............................................................................................................................20
Event..................................................................................................................................24
Storage...............................................................................................................................30
Destination.........................................................................................................................33
System ...............................................................................................................................35
Information........................................................................................................................37
Alarm .................................................................................................................................37

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Welcome
Thank you for purchasing an Amcrest camera!
This user manual is designed to be a reference tool for the installation and operation of your AI camera.
Here you can find information about the camera’s features, functions, and information to aid in troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
Visit http://amcrest.com/contact
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps
below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware
•Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and
contains a combination of lowercase characters, uppercase characters as well as
numbers.
Overview
This 4MP PTZ outdoor security camera delivers stunning ultra-high-definition video in 4-megapixel resolution, at 30
frames per second. It features a super wide 2.7 –13.5mm lens and PTZ functionality which allows it to detect
objects from up to 678ft away. The camera provides 4 IR LEDs which allow the camera to see at night from up to
98ft away.
The camera also features a built-in microphone and speaker, on-board motion detection, built-in AI features, such
as IVS, which can be used for enhanced perimeter protection, and smart motion detection which allows the
camera to detect only human and vehicles in the area. The camera also features flexible storage options to store
recordings to a microSD card (up to 256GB), FTP, NVR, or using the Amcrest Cloud. All these features can be
accessed and customized using a web browser or even using the Amcrest View Pro app using a mobile device.
Installation Guide
Before physically installing your camera, please make sure the installation surface can support at least 3x the
weight of the camera. The camera will already come attached with its recommended mounting bracket, wall
anchors, mounting screws, as well as an installation template sticker. Before installing your camera and using a
microSD card to store footage, please make sure the microSD card (sold separately) is installed first before
mounting your camera.

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MicroSD Card Installation
A microSD card can be used to store and view local recordings/snapshots. This camera requires a class 10 or above
microSD card formatted to FAT32 to function. The camera can handle a max of 256GB of microSD card storage.
1. Remove the hatch on the back of the camera using a Phillips head screwdriver.
2. Locate the provided microSD card slot and insert the microSD card into the slot and secure.
3. Place the hatch back onto the camera and hand tighten to secure it to the camera.
Physical Installation
Please make sure the installation surface can support at least 3x the weight of the camera. A drill and Phillips head
screwdriver may be required to physically install your camera.
1. Peel the sticker of the installation sticker off and place it onto the mounting surface. Use a drill to drill the
installation holes and insert the included wall anchors into the holes.
2. Align the holes in the installation bracket with the wall anchors. Insert the installation screws into the holes and
use a Phillips head screwdriver to secure the installation bracket to the mounting surface.
Camera Access Setup
This section will provide information on how to setup and access your camera through the following methods:
Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.)
Amcrest View Pro app
Amcrest Cloud
Note: The default username and password for the camera is admin.

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App Setup
Amcrest cameras can be used on your mobile device using the following apps:
Amcrest Cloud
Amcrest View Pro
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0
or later version. Android will require a 3.0 or later version OS to run these apps.
For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the
screenshots below as updates are released. Below, you will find instructions on how to set up your camera up on
the Amcrest cloud app as well as the Amcrest View Pro app.
Amcrest Cloud App Setup
Amcrest Cloud allows you to access your device from anywhere in the world. Please note, you will need an
Amcrest Cloud account to proceed with Amcrest Cloud app setup. You can register for a cloud account in the
Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud.com
Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the
camera to your router.
Make sure your camera and mobile device are on the same network during setup.
To ensure the camera connects to the cloud, a reboot of your camera is recommended. To add your camera onto
the Amcrest Cloud app, follow these steps:
1. Download and open the Amcrest Cloud app from the App Store or Play Store.
Note: Connect your mobile device to the same network that your camera is on.
2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.

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3. Tap on Add Camera
4. Give your camera a name (Ex. Garage, Living Room,
Kitchen, etc.) and tap Next to continue.
5. Scan the QR code on the back/side/bottom of
the camera or manually enter the camera’s serial
number into the Enter camera S/N (serial number)
field. Press Next to continue.
6. If you are adding a new camera that does not have
a set password the app will automatically detect that
a new camera is being added. Tap OK to proceed.

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7. Set a new password for your camera. The password
must be between 8 to 32 characters long and contain
only letters and numbers. When you have finished
setting the password for your camera, enter the
password again in the Confirm Camera Password
section. Tap Next to continue.
8. Confirm and adjust any needed settings for your
camera. When all settings have been confirmed, tap
Finish.
For more information about the Amcrest Cloud app and its features, visit amcrest.com/support
Amcrest View Pro Setup
To add your PoE camera to the Amcrest View Pro app follow these steps:
The following steps will continue the app setup process for an Android phone and, though the iPhone version of
the app has slightly different steps, most of this process is identical and easy.
Download and install the Amcrest View Pro app for the App Store or Google Play Store.
Open the app on your mobile device and allow the app to load.
3. Tap “Start”.
4. Tap “POE Camera”.

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5. Tap “P2P Connection”.
Note: IP/Domain/DDNS can be used to establish a
DDNS connection. For more information on how to
setup a DDNS connection, visit amcrest.com/support
6. Scan the QR code. The QR code can be found on
the serial tag along with a scannable barcode.
7. Create a name for the device and enter a username
and password. The default username and password
will be admin.
Tap “Start Live View”.
8. Update the default password for the device and
tap “Start Live View” to view the device.

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For more information about Amcrest View Pro and its functionalities visit amcrest.com/support
Desktop Access Setup
After the camera has been successfully connected to your network the web UI can now be accessed. This camera
features the latest in Javascript technology which allows you to access your camera using a wide variety of web
browsers including Google Chrome, Firefox, Safari, or other mainstream web browsers using your PC or Mac.
To access your camera from your computer you will need to first locate the camera’s IP address. To locate the
camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest
IP Config Tool can be downloaded at the following web page: amcrest.com/downloads
In the All-Downloads menu, click on IP Config Software to begin the free download. Once the download has
completed installing, locate the IP address associated with the device you would like to view in the browser. Open
the web browser and enter this IP address into the browser. Press Enter to access the web user interface. Enter
the username and password for your camera and click Login to access the web UI.
Live
By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the
camera. Use the Live, Playback, and Cloud Storage options to access these features. For more information on the
features provided in this menu, please refer to the details provided below.
Mainstream: Displays the mainstream feed of the camera.
Sub stream: Displays the sub stream of the camera (704*480(D1) resolution).
Setup: Access and customize the camera’s features and sub menus.
Alarm: View specific alarm types detected by the camera.
Logout: Log the user out of the interface.
Button
Function Name
Function Description
Water Removal
Use this option to remove condensation or water droplets from the lens
of the camera.
Warning Light
Click this option to manually activate the built-in red/blue LEDs.
Siren Activation
Click this option to manually activate the built-in siren.
Snapshot
Click this button to manually take a snapshot of the live view.
Audio
Click this button to enable or disable audio output from the camera. This
feature allows the user to listen in on the audio the camera’s microphone
is picking up.
The PTZ tab allows the user to pan, tilt, zoom and focus the camera. Below is a screenshot of the PTZ Control
menu.

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The PTZ control panel allows the user to position the camera in different ways.
The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The
button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The
speed dropdown box allows the user to control the speed at which the camera moves. The values range from 1 to
8, 8 being the fastest.
The zoom, focus, and iris buttons allow the user to digitally zoom in and out, focus, and just the camera’s image on
the live screen.
The dropdown box under PTZ Function allows the user to configure presets, scans, tours, etc. Preset allows the
user to designate specific PTZ positions for the camera. To create and manage presets, follow the steps below:
Configure the camera positioning as needed.
Input the preset number, and then click the + Add button.
Click - Del to delete the current preset.
Click Go To access a preset.
Tour allows the user to string multiple presets together. To create and manage tours, follow the steps below:
Ensure you have more than 1 preset configured already.
Input the tour value and click Start.
Input the preset value and then click the Add Preset button to add a preset.
Continue adding presets as needed.
Click Del Preset to remove a preset from the tour.
Click - Del to delete the entire tour.
Pattern allows the user to set specific PTZ patterns. The set patterns allow the camera to move specifically or focus
on specific areas automatically. To create a pattern, follow these steps:
From the PTZ Function dropdown box, select Pattern.