Amcrest IP5M-1173E User manual

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Amcrest IP5M-1173E
User Manual

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Amcrest IP5M-1173E

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Version 1.0.2
Revised May 11th, 2017
Welcome ........................................................................................................................................................................
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Important Security Warning ..........................................................................................................................................
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Important Safeguards and Warnings .............................................................................................................................
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1Features and Specifications ........................................................................................................................................
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1.1 Overview ..............................................................................................................................................................
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1.2 Features ...............................................................................................................................................................
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2Device Overview .........................................................................................................................................................
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3Connection & Installation .........................................................................................................................................
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3.1 Connection Guide ..............................................................................................................................................
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3.2 Installation Guide ...............................................................................................................................................
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4Camera Access Setup ................................................................................................................................................
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4.1 Default Username and Password ......................................................................................................................
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4.2 How to Setup the Camera..................................................................................................................................
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4.2.1 Setting up Your Camera for the First Time .................................................................................................
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4.2.2 Accessing Your Camera Using Multiple Mobile Devices .............................................................................
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4.2.3 For Configuring Advanced Settings On Your Camera .................................................................................
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4.2.4 For Cloud Storage and Playback .................................................................................................................
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4.2.5 For Quick Web Access To Your Cameras ....................................................................................................
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4.3 Amcrest View App Setup ...................................................................................................................................
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4.4 Desktop Access Setup ........................................................................................................................................
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4.5 P2P Setup ...........................................................................................................................................................
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4.6 Amcrest Cloud Setup .........................................................................................................................................
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4.7 Web Access Setup (AmcrestView.com) .............................................................................................................
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4.8 Remote Web Access Setup ................................................................................................................................
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4.8.1 UPnP/DDNS Remote Web Access Setup .....................................................................................................
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4.8.2 Port Forwarding Remote Web Access Setup ..............................................................................................
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4.9 NVR Access ........................................................................................................................................................
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5Operation and Interface ...........................................................................................................................................
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5.1 Live .....................................................................................................................................................................
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5.2 Setup ..................................................................................................................................................................
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5.2.1 Camera ........................................................................................................................................................
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5.2.1.1 Configuration .......................................................................................................................................
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5.2.1.2 Video ....................................................................................................................................................
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5.2.2 Network ......................................................................................................................................................
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5.2.2.1 TCP/IP ..................................................................................................................................................
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5.2.2.2 Connection ...........................................................................................................................................
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5.2.2.3 PPPoE ...................................................................................................................................................
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5.2.2.4 DDNS ....................................................................................................................................................
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5.2.2.5 IP Filter .................................................................................................................................................
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5.2.2.6 SMTP (Email) ........................................................................................................................................
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5.2.2.7 UPnP ....................................................................................................................................................
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5.2.2.8 SNMP ...................................................................................................................................................
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5.2.2.9 Bonjour ................................................................................................................................................
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5.2.2.10 Multicast ............................................................................................................................................
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5.2.2.11 WiFi ....................................................................................................................................................
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5.2.2.12 802.1x ................................................................................................................................................
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5.2.2.13 QoS.....................................................................................................................................................
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5.2.3 Event ...........................................................................................................................................................
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5.2.3.1 Video Detection ...................................................................................................................................
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5.2.3.2 Abnormality .........................................................................................................................................
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5.2.4 Storage ........................................................................................................................................................
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5.2.4.1 Schedule ..............................................................................................................................................
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5.2.4.2 Destination ..........................................................................................................................................
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5.2.4.3 Record Control .....................................................................................................................................
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5.2.5 System ........................................................................................................................................................
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5.2.5.1 General ................................................................................................................................................
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5.2.5.2 Manage Users ......................................................................................................................................
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5.2.5.2 Restore Factory Settings ......................................................................................................................
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5.2.5.4 Import/Export ......................................................................................................................................
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5.2.5.5 Auto Maintain ......................................................................................................................................
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5.2.5.6 Upgrade ...............................................................................................................................................
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5.2.6 Information .................................................................................................................................................
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5.2.6.1 Version .................................................................................................................................................
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5.2.6.2 Log .......................................................................................................................................................
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5.2.6.3 Online Users .........................................................................................................................................
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5.3 Alarm .................................................................................................................................................................
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5.4 Logout ................................................................................................................................................................
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6. FAQs/Troubleshooting .............................................................................................................................................
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Glossary of Terms ........................................................................................................................................................

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Appendix A: Toxic or Hazardous Materials or Elements ..............................................................................................
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Welcome
Thank you for purchasing our Amcrest IP5M-1173E Camera!
This user manual is designed to be a reference tool for the installation and operation of your camera.
Here you can find information about the camera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to http://amcrest.com/videos
For access to the quick start guide and other support information, go to http://amcrest.com/support
To contact Amcrest support, please do one of the following:
•Visit http://amcrest.com/contacts and use the email form
•Call Amcrest Support using one of the following numbers Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: [phone]
Canada: 437-888-0177
UK: 203-769-2757
•Email Amcrest Customer Support su[email protected]m
Important Security Warning
In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the
steps below:
•Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware

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•Never use the default password for your camera. Always ensure that your password is at least 8-10
characters long and contains a combination of lowercase characters, uppercase characters as well as numbers.
Important Safeguards and Warnings
1．Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and
installation of the device.
3．Installation
Handle the device with care. Keep the device right side up. Do not
apply power to the camera before completing installation. Do not
place objects on top of the camera.
4．Repair Professionals
All the examination and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair.
5．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive
substances, etc.
This product should be transported, stored, and used only in the specified environments as stated above. Do not
aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the
longevity of the camera’s sensors.
Ensure that the camera is in a well ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by manufacturer.
Before installation, please open the package and check to ensure that all of the components are present.
Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.

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1 Features and Specifications
1.1 Overview
Amcrest IP5M-1173Ecamera are an excellent digital surveillance product that can be useful to a wide variety of
users. The camera connects to any router, and uses an internet connection to allow the user to access all of its
functionality from many internet connected devices. It’s easy to use and can be set up in a relatively small amount
of time. It has various functions such as recording, playback, and monitoring functionality.
The IP5M-1173Eadopts a high-quality design in order to achieve high levels of reliability and security. It can be
configured to work locally, as well as on a network. The IP5M-1173Ecamera also have a built-in WiFi adapter that
allows for the camera to be used on a wireless network, without needing a physical connection to a router or PC.
1.2 Features
The Amcrest IP5M-1173Ehas the following features:
•Network Access
The IP5M-1173Econnect to a wide variety of routers in order to connect to the internet, both through a
wired connection and wirelessly. Once setup, the camera can be accessed remotely from a wide variety of
internet connected devices, including PCs, iPhones, iPads, Android tablets, and Android phones.
•Cloud Storage Functionality
The IP5M-1173ECameras are able to record video streams to the Amcrest Cloud service in order to enable
long-term storage for recordings. Amcrest Cloud also allows the user to easily find and download
recorded video for playback from any internet connected PC or Mac computer.
•Advanced Playback Function
This device supports real-time recording and can support search, fast forwarded playback, recorded
searches, and downloading of videos and screenshots. The IP5M-1173ECameras can also playback in slow
motion, backwards, and frame by frame as needed. When recording, the IP5M-1173Eshows a date/time
overlay to ensure accurate viewing of events when they occurred. Lastly, the IP5M-1173ECameras can
support video enlargement of certain zones within a stream.
•Advanced Network Protocol Support
The IP5M-1173Eare UPnP compatible, and also includes functionality for use with PPPoE, DDNS, and
other protocols in order to allow remote and local connection with a large variety of network hardware.
Note: There may be slight differences in functionality due to the existence of different product series.
2 Device Overview
The diagram below shows the camera’s profile and cable connections.

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Please refer to the following chart for information about the camera and its ports.
No.
Port Name
Function
Connection
Note

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1
LAN
Network port
Ethernet port
Used to connect the camera using a standard Ethernet cable.
Note: Some devices do not support PoE.
2
DC 12V
Power input
port
Power
Power port. Input DC 12V.
Please see below for detailed diagram of the camera’s physical features

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The images below show the dimensions for the camera. The measurements are in millimeters (mm):
3 Connection & Installation
This section provides information about the connection and installation of Amcrest IP3M-943/IPM-723 Cameras.

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3.1 Connection Guide
The camera initially should be connected via the following method:
In addition to connecting the camera to a computer, the camera can also be connected to a power source, by
connecting the included power cable to both a power outlet, and the camera.
Note: If the camera is using a PoE (Power over Ethernet) connection, DO NOT connect the camera to a power
source, otherwise this can result in a major malfunction.
3.2 Installation Guide
Follow the steps and use the diagram in this section to install the IP3M-943/IPM-723 Cameras.
Note:Prior to installation ensure that the installation environment can support at least 3 times the weight of the
camera.
1. Stick the installation sticker on the designated surface where the device will be installed (wall or ceiling).
2. Drill 3 holes through the holes on the installation sticker.
3. Open the accessories bag and take out the expansion bolt, and insert it into the holes.
4. Open accessories bag and take out the screws. Tighten the 3 screws to fix the device on the installation
surface (wall or ceiling).
5. Loosen the sunshade screw to move it around to the desired position, then tighten the screw to lock it into
place.

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6. Plug in the camera to power it, using either an Ethernet or power cable.
7. Using a Philip’s head screwdriver, (not included) loosen the adjusting screw near the base of the camera. This
allows the camera to be rotated, as well as pivoted within the ball joint.
8. Adjust the device to the desired position.
9. Using a Philip’s head screwdriver, (not included) tighten the adjusting screw near the base of the camera to
lock the camera in position.
An installation guide video can be found at Amcrest.com/videos
4 Camera Access Setup
This section of the guide will provide the user with information on how to setup access to the camera through any
of the following methods.
4.1 Default Username and Password
To login to the system for the first time, use one of the following default username/password combinations. Once
you’ve successfully logged in, it is highly recommended to change the password for security reasons.
Username: admin
Password: admin
Note: Logging in for the first time will prompt the user to change the password to the admin account.

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4.2 How to Setup the Camera
To make your experience with the Amcrest Wifi camera easy and simple, we've provided multiple ways to set up,
view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your
camera in the way that works best for you.
4.2.1 Setting up Your Camera for the First Time
If setting up your camera for the first time, please follow the instructions as outlined on Section 4.3. Using the
Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access
features such pan/tilt/zoom, recording, taking snapshots, two-way audio, and more.
4.2.2 Accessing Your Camera Using Multiple Mobile Devices
If you followed the App Setup instructions on section 4.3 to initially set up your camera and would like to add the
camera to another smartphone or tablet, follow the instructions as outlined on section 4.5 using your other
devices.
4.2.3 For Configuring Advanced Settings On Your Camera
If you would like to configure your camera to enable advanced features such as motion direction, e-mail alerts,
FTP, image adjustments, scheduling and more, please follow the instructions as outlined on section 4.4 (Desktop
Access).
4.2.4 For Cloud Storage and Playback
Amcrest Cloud is our optional cloud storage and playback service which allows you to access recorded footage
from any device. We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined
on section 4.6 (Cloud Access) to sign up for our Amcrest Cloud service and get 4 hours of free storage.
4.2.5 For Quick Web Access To Your Cameras
AmcrestView.com is a web portal that allows you to view your cameras and recordings quickly and easily from
anywhere in the world using a web browser. Use AmcrestView.com if you need to simply check-in at a moment's
notice. If you would like to use AmcrestView.com, please follow the instructions outlined on section 4.7 (Web
Access).
4.3 Amcrest View App Setup
The Amcrest IP5M-1173Ecamera enables access through the use of the Amcrest View app on either iOS or Android
mobile operating systems. There are two versions of the app, Amcrest View Lite, and Amcrest View Pro. Amcrest
View (Lite or Pro) on the App Store or Play Store. The Pro version contains features such as push notifications,

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sharing video and image files, exporting video in MP4 format, and exporting image files to your phone. Note: For
purposes of this guide, we will use iOS, though both apps have the same interface. The App Interface may differ
slightly from the screenshots below as updates are released.
Note: If you have a dual band router, and your camera is not connecting to your WiFi network, please use the
Desktop Setup Method as detailed in section 4.4
1. Connect your smartphone/tablet to your WiFi network. Wait 30 seconds for the camera to start-up and
initialize. The camera is ready when the LED on the back is blinking green (or solid green).
2. Download and Install either the Amcrest View Lite or Amcrest View Pro app from the app store. The Pro
version contains features such as push notification, sharing video and image files, exporting video in MP4
format, and exporting image files to your phone.
3. Open the app, and tap the icon in the top right hand corner to view connected devices. Or tap the menu icon
on the top left and select “Device Manager”
4. Tap the plus sign in the top right hand corner.

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5. Tap WiFi Configuration
6. Tap the QR code icon that shows in the right part of the S/N field. Your mobile device’s camera will activate,
and you are now ready to scan your camera’s QR code.

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7. Point the phone’s camera at the QR code on the bottom of the IP4M-1026. Make sure the QR code fits inside
of the clear box in the center of the phone screen. Try to move the camera back and forth slowly to ensure
that the entire QR code is within the scanning window. Your phone will vibrate and take you back to the
previous page when the scan is successful. In case the QR code cannot be scanned, please enter in the Serial
Number (S/N) that is found on the bottom of the camera.
8. Enter a name for the camera, then enter the Username and Password used to login to the camera. By default,
the username is “admin” and the password is “admin”, then tap Next.

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9. If the WiFi network is protected with a password, enter it in the field on this screen, then tap Next.
10. Wait for the camera to connect to the WiFi Network, and when the camera is done connecting to the network,
the Added Successfully screen will display. Wait for around 2 minutes to give the camera time to connect to
your WiFi network. If the camera does not connect, we recommend using the desktop setup method as
outlined on section 4.4

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11. If you are logging in for the first time, you will be prompted to create a new password. Please select a
password that is at least 8 characters long, and one that uses a combination of uppercase letters, lowercase
letters, and numbers. Note that once the password is changed here, it will take effect immediately. If you
forget your password, you can always hard reset your camera by holding the LED reset button on the back of
the camera for 30 seconds.
12. The device is now successfully setup for live viewing! Click Start Live Preview to show the camera’s feed.
13. To connect your camera to additional smartphones and tablets, please use the P2P Setup method as outlined
on section 4.5.
14. To better understand the App's interface and features, please visit the Help Center within the app. To access
the Help Center, tap the menu icon on the top left hand side, tap More, tap Help, then select which screen
you'd like more information about. For additional assistance, please contact us at www.amcrest.com or give
us a call at 1-888-212-7538. Step by step video tutorials available at www.amcrest.com/videos