Amcrest SmartHome User manual

4MP Wi-Fi Bullet Camera
User Manual
V 1.0.0

Table of Contents
Legal Statement.................................................................................................. 2
Important Safeguards and Warnings......................................................... 3
Device Introduction........................................................................................... 4
Physical Installation........................................................................................... 6
Amcrest Smart Home App Setup................................................................. 7
Amcrest Smart Home Cloud......................................................................... 13
MicroSD Card Recording............................................................................... 17
App Settings....................................................................................................... 18
Motion Detection Overview......................................................................... 20
Events Menu....................................................................................................... 32
Account Menu................................................................................................... 33
Adding to Blue Iris........................................................................................... 38
Adding to An Amcrest NVR/DVR.............................................................. 39
Adding to Amcrest View Pro........................................................................ 40
Adding to Amcrest Surveillance Pro.......................................................... 41
.
Troubleshooting................................................................................................. 42

Legal Statement
Caution: The user is cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does not
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environ-
ment. This equipment should be installed and operated with a minimum distance of 20cm
between a radiator or any part of your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
( 1 ) This device may not cause harmful interference, and
( 2 ) This device must accept any interference received, including interterence that may cause
undesired operation.
About This Document
• This document is for reference purposes only. Please refer to the actual product documentation
for more details.
• This document may serve as a reference for other product types whose specific operations will
not be enumerated. Please operate according to actual product specifications.
• Amcrest reserves rights to revise any information in this document at anytime; and the revised
contents will be added to the new version without prior announcement. Some functions of the
product may be slightly different before and after a revision.
• This document includes general practice, installation examples, and technical content that may
be used for your device. Installation of this device may differ based on specific locations.
• Working with electricity can be dangerous if proper safety precautions are not taken. If you are
not comfortable or inexperienced with the tools or process described in this manual, we highly
recommend hiring a licensed electrician to install your device. Amcrest does not assume liabili
ty for any damage that result in improper use or installation of your device.
2

Important Safeguards and Warnings
1．Electrical Safety
All installation and operation of this device should conform to your local electrical safety codes. We
assume no liability or responsibility for any fires or electrical shock caused by improper handling or
installation.
2．Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage,
and installation of the device.
3．Installation
Handle the device with care. This device operates on either a Wi-Fi connection or direct connection
to your network with an Ethernet cable. This is not a power over ethernet (PoE) device and requires a
12V, 2.0A connection to function. Please use only applicable voltage when installing. Ensure the
installation surface can support at least 3x the weight of the device.
4. Additional Software
This device is designed to be used on the Amcrest Smart Home platform. Since Amcrest Smart Home
products operate on a cloud based system, adding the device to any additional software may result
in the degradation or loss of certain features.
5．Repair Professionals
All the examination and repair work should be done by qualified service engineers. We are not liable
for any problems caused by unauthorized modifications or user-attempted repair.
6．Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials,
explosive substances, etc. This product should be transported, stored, and used only in the specified
environments as stated above. Do not aim the camera at a strong light source, as it may cause
overexposure of the picture, which may affect the longevity of the camera. Ensure that the camera is
in a well-ventilated area to prevent overheating.
7. Operation and Maintenance
Do not touch the camera sensor or lens directly. To clean dust or dirt from the lens, use an air blower
or a microfiber cloth.
8. Accessories
Be sure to use only the accessories recommended by manufacturer. Before installation, please open
the package and check to ensure that all the components are present. Contact the retailer that you
purchased from, or Amcrest directly if anything is broken or missing in the package.
3

Device Introduction
4
Technical Specifications
Camera
Image Sensor: 1/3” 4MP CMOS
Resolution: Up to 4MP
(2560x1440)
Night Vision: Up to 98ft
Lens
Lens Type: 2.8mm (Fixed)
Field of View: H: 101°, V: 54°, D:
123°
Zoom: 16x Digital Zoom
Video
Compression: H.265 / H.264
Frame Rate: Main Stream: 4MP
at 30fps
Audio
1-way Audio with Built-in Mic
Construction
IP67 Weatherproof
Operating Temperature:
-22°F ~ 122°F
Dimensions: 3.3” x 2.8” x 6.5”
Weight: 0.57lbs.
Network
Wi-Fi IEEE802.11b/g/n (2.4GHz)
50ft Open Field.
Storage
MicroSD: Up to 128GB
Amcrest Smart Home Cloud
(Optional)
Mobile Viewing
iOS and Android Smartphones
via Amcrest Smart Home app.
Mounting Bracket
4.7in.
6.5in.
Wi-Fi Antenna
Built-in Mic
2.8mm Lens
Device Overview

5
Device Features
Inserting a MicroSD card
A microSD card is required to store events outside of the Amcrest Smart Home Cloud. The camera is
compatible up to 128GB and requires a Class 10 or higher microSD card to function. It is highly
recommended to ensure the microSD card is properly formatted to FAT32 and inserted into the
camera before physical installation. For more information on how to insert a microSD card, please
refer to the steps provided below.
• Using a Phillips head screwdriver, remove the 2 screws on the security plate on the bottom of the
camera.
• Locate the microSD card slot for the camera, and insert your microSD card into the slot. Press in
and release to lock the microSD card into place.
• Secure the security plate back onto the camera ensuring the plate is properly sealed to the
bottom of the camera. Not sealing the plate properly could cause water damage to your camera.
Watch what you love in 4MP
UltraHD Video Resolution
Receive instant notifications
anytime your camera detects
motion.
Illuminate the darkness with
night vision up to 98ft away.
Cover more ground with a
101° super wide viewing angle.
Save storage and bandwidth
using H.265 compression
technology.
Listen to what matters most
using built-in microphone
technology.
Record videos to a MicroSD card
(128GB) or Amcrest Smart Home Cloud.
*MicroSD card (Sold Separately)

6
Physical Installation
This device operates on either a Wi-Fi connection or direct connection to your network with an Ethernet
cable. This is not a power over ethernet (PoE) device and will require a 12V, 2.0A connection to
function. Please use only applicable voltage when powering the camera. Any excessive voltage could
damage the integrity of the camera. It is highly recommended to use the included power adapter to
power the camera.
If you are using a microSD card for local storage, please ensure the microSD card is properly installed
before physically installing your camera. Before you begin, ensure the installation surface can support
at least 3x the weight of the device. For more information on how to install your camera, please refer to
the information below.
Recommended Tools
• Installation sticker (included)
• Phillips head screwdriver.
• Drill (optoinal)
• Wall Anchors (Included)
• Installation screws (included)
How To Install
• Remove the camera and its contents from the box. You will notice an installation sticker. This is
the template that will be used to install your camera. Place the installation sticker onto the mout
ning surface
• Use a drill (Optional) to drill the screwholes located on the installation sticker. **Note: If you are
running any wiring through a mounting surface, a 1” paddle bit can be used on the installation
surface to fit the wiring.
• Place the included wall anchors into the installation holes and align the screwholes on the base
of the camera with the inserted wall anchors.
• Using a Phillips head screwdriver, use the included installation screws to secure the camera to the
installation surface. A Phillips head screwdriver can also be used to physically adjust or rotate the
camera, if needed, after installation.
Apply power to the device (or Ethernet connection)
to the device. If you are using a Wi-Fi conection an
Ethernet cable is not needed to connect the camera
to your network. Once power is applied to the
camera the green LED on the front of the camera will
blink indicating the device is ready to be connected.

7
Amcrest Smart Home App Setup
The Amcrest Smart Home app connects your Amcrest Smart Home device to your Android or iOS mobile device
ensuring you are always connected to what matters most.
To get the app, search for “Amcrest Smart Home” in the Google Play or App Store and download.
Open the Amcrest Smart Home app and tap on
“Register” to register an account. Log in and click
on “Add Device”.
Connecting to the App

8
Scan the QR Code
Scan the QR Code on your
device or manually enter the
serial number for the device by
tapping “Manually enter S/N”.
The serial number can be found
on the serial tag located on the
camera.
Choose a Setup Method
To setup a WiFi connection (recom-
mended) Tap “WiFi Setup” to contin-
ue.
Note: WiFi setup will only allow your
camera to connect via a 2.4GHz
Wi-Fi connection. If you would like to
proceed with an Ethernet Only Setup,
tap on “Ethernet Only Setup” and
follow the on-screen prompts.
Wi-Fi Setup
Type in a password you would
like to use and confirm it. Please
use a combination of letters,
numbers, and symbols between 8
- 32 characters long when setting
up a password.
Tap “OK” to continue.
Choose Your Wi-Fi Network
Select your Wi-Fi network from the
Wi-Fi network list. Enter the pass-
word for your home Wi-Fi network.
If you would like to save this pass-
word to the app, tap on “Save
Password”
The LED on the front of
camera will turn solid green
when connected. If it does
not turn solid, tap on “Start
Over” to try again.
Tap “Next” to continue
Ensure the green LED on
the front of your camera
is blinking, this indicates
the camera is ready to be
connected.
Tap “Next” to continue.
Set a Password Add Your Device

9
Set the Time and Date
Set “Time Zone” to your current
time zone and set “DST” (Daylight
Savings Time) settings if applica-
ble.
Tap “Next” to continue.
Live View
SETTINGS
Provides access to settings such as motiondetection, video,
firmware updates, etc.
MULTIVIEW
Viewmultiple devices on one screen.
TALK
This device does not have 2 way audio capabilities.
LISTEN
Enables the speaker for two way communication.
FULL SCREEN
Viewyour feed in full screenmode.
SD/HD
Set the device to standard or high definition resolution.
SNAPSHOT
Manually takea photo.
RECORD
Manually record a video.
Rename your device. A few
examples are provided such as,
Front Door, Storage Room,
Office, etc.
Tap “Save” to continue.
Name Your Device
Tap Start Live View to
view the live feed.
Start Live View

10
Multiview
The multiview option is used to view up to 4 devices simultaneously on the live view screen. To
access the multiview menu, tap on the Multiview icon located on the live view interface.
Tap on the ( + ) icon to begin
adding optional devices to
the live view screen.
Select your device from the
optional channels menu. The
interface can view up to 4
devices simultaneously.
Once added, a blue “Added”
display will be shown next to
the newly added device.
The added devices can now
be viewed simultaneously on
the live view screen. To exit
multiview, tap on the “Single
View” option located on the
live view interface.
Add a Device Select your Device View Your Devices
Listen
The camera has a built in microphone which allows you to hear audio from the camera. Two-way
audio is not capable with this device so the “Talk” option will be unavailable.
Tap on the Listen
button to activate the
speaker on your device.
This will enable one
way audio and allow
you to hear audio from
your camera.

11
Full Screen
The fullscreen option allows you to view a full screen view of the live feed from your device. When in
full screen mode, tap the live view screen to access the live view features for your device. To exit full
screen mode, tap on the back arrow ( < ) to revert the live feed back it its original format.
HD/SD
The HD/SD button will set the live feed for your device in standard definition or high definition.
High definition will set your device to the highest possible resolution, standard definition will
revert the live view resolution to its original factory resolution.
Tap the HD button to set the
live view of your device to high
definition.
Tap on the SD button to revert
the live view of your device
back to standard definition.

12
Manual Snapshot/Record
The snapshot and record button allow you to manually take snapshots or video of the live feed. All
manual snapshots and videos will be stored in the My Saved Files folder located in the Account
section of the Amcrest Smart Home app.
Tap on the Snapshot button
to manually take a snapshot
of the live view screen.
Take a Snapshot
To view the snapshot, use the
back arrow ( < ) to access the
devices menu. Tap on Account
and access the My Saved Files
folder.
My Saved Files View you Photo
Tap on the snapshot
folder icon ( ) to
access snapshots. Tap
on the photo you want
to view in the interface.
Take a Video
Tap on the Record button to
manually take a video of the
live view screen.
To stop the recording, tap
the record button again.
To view the snapshot, use the
back arrow ( < ) to access the
devices menu. Tap on Account
and access the My Saved Files
folder.
My Saved Files View you Video
The interface will
default to the video
folder. Tap on the file
you would like to view
in the interface.

13
Amcrest Smart Home Cloud
The Amcrest Smart Home Cloud is an optional premium cloud storage service that offers a wide range of
storage options for cloud users who wish to have secure cloud based options for their recordings. This is
different from Amcrest Cloud service as the Amcrest Smart Home cloud is exclusive to Amcrest Smart Home
devices and will not be compatible with other traditional or legacy Amcrest IP cameras or devices.
All cloud plans are available for purchase in the Amcrest Smart Home app once an account and device
has been properly setup. An Amcrest Smart Home cloud subscription will be active for exactly 30 days
starting from the minute you subscribed and are based off motion detection recordings only. To keep a
cloud subscription active it is recommended to select "Auto Renewal" when checking out. For more infor-
mation on how to activate an Amcrest Smart Home Cloud storage plan, please refer to the information
provided below.
Note: Any plan changes made to your account will only take place at the end of your current billing cycle.
Log into your Amcrest
Smart Home app and
select the device you
wish to activate.
On the live view screen
tap on Cloud Record-
ings.
Tap on Activate Cloud
Storage.
Select a Cloud Storage
plan from the list of
cloud plans and tap
Buy.
Enter your billing infor-
mation into the billing
form. All plans will
require a credit card to
process the request.
After you have pur-
chased your Amcrest
Smart Home cloud plan
you will be able to store
and view your record-
ings all from the Cloud
Recordings menu.
Access Your Account Activate Cloud Storage Choose Your Plan View Cloud Plan

14
Amcrest Smart Home Cloud Plans Explained
Amcrest offers a wide range of options for cloud users who wish to have secure cloud based options for
their recordings. These include our free 1 year cloud plan which offers 3 days of motion detection storage
with a 12 second record time and 7 minute cool down to a 30 day motion detection storage plan that
offers unlimited recorded as well as no cool down.
All cloud plans are available for purchase in the Amcrest Smart Home app once an account and device
has been properly setup. An Amcrest Smart Home cloud subscription will be active for exactly 30 days
starting from the minute you subscribed. To keep a cloud subscription active it is recommended to select
"Auto Renewal" when checking out.
What is Cloud Storage Time?
Every Amcrest Smart Home cloud subscription is based on a 30 day cycle. Different plan times (7 day, 14
days, etc.) represent how long new recordings are stored and accessed from the cloud. For example, if
you select a 7 day storage plan, you will only have access to the last 7 days of recordings. Any recordings
from 8 days ago will have been automatically over-written and therefore in accessible.
How Does the 1 Year Free Cloud Plan Work?
Amcrest Smart Home offers a 1 year free trial plan which allows you to try the Amcrest Smart Home cloud
free for 1 year. The free trial plan offers, 3 days of motion detection storage with 12 seconds of record time
per event as well as a 7 minute cool down in between events. A credit card is still required for the free trial
plan as after 1 year the plan will expire which will default your account to a paid, 3 day motion detection
storage plan. The 3 day motion recording plan cost is $1.99 per month and offers the same 12 second
record time and 7 second cool down.
Other Amcrest Smart Home Cloud Storage Options
On top of the 1 year free trial plan, Amcrest Smart Home also offers several paid storage options as well.
3 Days Motion Detection Storage - This is the default plan that is
placed on your account if you have signed up for a free 1 year
cloud storage plan and it has expired. It is $1.99/month and offers
3 days of cloud storage with a 12 second record time and 7
minute cool down in between recordings.
7 Days Motion Detection Storage - This is a cloud storage plan
that will store motion recordings for 7 days. It is $4.99/month and
offers no recording limits or cool down periods.
14 Days Motion Detection Storage - This is a cloud storage plan
that will store motion recordings for 14 days. It is $7.99/month and
offers no recording limits or cool down periods.
30 Days Motion Detection Storage - This is a cloud storage plan
that will store motion recordings for 30 days. It is $12.99/month
and offers no recording limits or cool down periods.

15
Downloading Recordings
Due to the current capabilities of the app recordings can only be downloaded via the Cloud Recordings
download interface. All recordings retained on a microSD card will have to be downloaded via a microSD
card adapter (sold separately) on a computer. For more information on microSD card recordings, please
refer to the microSD card section of this manual.
Tap the download icon
located at the bottom of
the menu ( ). The
recording will begin to
download to your
smartphone.
A blue check mark ( )
will appear next to the
download icon once the
recording has finished
downloading.
Download
Log into your Amcrest
Smart Home app and
select the device you
wish to activate.
On the live view screen
tap on Cloud Record-
ings.
Select the recording
you wish to download
from the file list.
Access Your Account Access File List Choose Your Clip
Playback/Download Cloud Recordings
Note: You can also share your recordings directly to other services on your smartphone via the share icon
( ) located in the middle of the download menu.
The file list will display
all cloud recordings. to
playback a cloud
recording, select the clip
from the time line. Tap
the date to choose
recordings on different
dates.
Tap on the File List icon
( ) located in the
Cloud playback inter-
face.
Changing Cloud Plans
Any changes made to your current Amcrest Smart Home cloud plan will take effect on the next billing
cycle. Every Amcrest Smart Home cloud subscription is based on a 30 day cycle. All Amcrest Smart
Home Cloud plan changes are made via the Amcrest Smart Home app For more information on how to
change your Amcrest Smart Home Cloud plan, please refer to the information provided.

16
Access Your Account Access Plan Details Change Current Plan
Update Cloud Plan Choose a New Plan Confirm Payment
Open the Amcrest Smart Home
app and log into your account.
Tap on the Account tab.
Tap on My Plans.
Note: The My Plans menu will
display all past and present
Amcrest Smart Home Cloud plans,
unpaid, paid as well as cancelled
plans. You can filter this via the
"Unpaid", "Paid", and "Cancelled”
tabs.
Select your current plan
from the My Plans menu.
Then tap on Change
Plan.
Read the provided information
on the screen and tap "Change
Plan" to continue.
Select which plan you would like to
change to from the Amcrest Smart
Home cloud plans provided. Tap
Buy to continue.
Choose whether you
would like to auto renew
your payment. Tap Con-
firm Payment to continue.
Note: Enter your name, and billing information into the app. This will be the billing information used
for the new plan you have selected. Tap Pay to complete the process.

17
MicroSD Card Recordings
This device is capable of providing local storage via an external microSD card (sold separately). Please
ensure you are using a class 10 or above microSD card that does not exceed the storage limitation of your
device. The microSD card must be formatted to FAT32. This may have to be done manually as most pro-
grams do not format to this allocation automatically.
When a microSD card is inserted into the device, all motion based recordings will be stored to it. Addition-
ally, if you have a Amcrest Smart Home Cloud account, recordings will be stored both on the cloud and
microSD card.
Playback MicroSD Card Recordings
Log into your account in
the app and select your
device.
On the live view screen,
tap on the "MicroSD Card"
menu located at the
bottom right of the screen.
Access MicroSD Menu
In the MicroSD card menu
you will notice a list of
recordings. Recordings can
be accessed and viewed
based on the date the motion
occurred and can be found
by tapping on the calendar
menu in the app.
Tap on a file to view the
recording.
Select Your Recording
Note: Recordings stored on a microSD card cannot be downloaded to your smartphone via the app.
To download the recordings, remove the microSD card from the device and use a SD card adapter to
view them on a computer.
Viewing a Recording
All motion detection recordings will occur
back to back in the interface which allows
the device to capture all events without
the use of a cool down period.

18
App Settings
The settings menu for your device allows you to configure specific settings such as device information,
motion detection, time zone, Wi-Fi and other related settings. All settings are based on the capbilities of
the device and may differ between certain models. Please refer to the information below for more infor-
mation on the settings available for your device.
Accessing the Settings Menu
The settings menu for your device can be accessed via the live view menu. Tap on the settings icon
( ) to display the settings menu. The settings menu for your device is displayed below.
Device Information - This menu allows you to update the
thumbnail image, name, and password for your device. The
model number, serial number and other useful information
can be accessed via this menu.
Motion Detection - This menu allows you to customize,
adjust, and set motion detection schedules for your device.
When motion detection is enabled your device will record
video whenever motion is detected.
Continuous Recording Schedule- This menu allows you to
set your device to continously record video to a microSD
card. Note: Once the microSD card is full, old footage will
be overwritten on the card.
Storage Status - Displays any current cloud or microSD
card storage options applicable for your device. This
option also allows you to format a microSD card right from
your device.
Time Zone - This menu allows you to adjust and set any
time zone related information for your device. Enable DST
(daylight savings time) settings for your device if needed.
Share Device - This menu allows you to share your device
with other people with established Amcrest Smart Home
accounts. You can share up to a max of 6 people.
Firmware Update - This menu allows you to update the
firmware for your device. If a firmware update is available,
a red dot will be displayed in this field.
Wi-Fi Settings - This menu allows you to change Wi-Fi
networks for your device.
New Location Setup - Provides information on how to
setup your device in a new location.
Restore Default Settings - Restores your device to its
original default settings.
Reboot - This option allows you to restart your device from the Amcrest Smart Home app.
Video Settings - This menu provides access to general video settings related to your device.
Email Alerts - This menu allows you to setup email notifications which will allow you to receive an email if
an event is detected by your camera.
Delete Device - This option unbounds your device from your Amcrest Smart Home account.

19
Device Information
This menu allows you to update the thumbnail image, name, and password for your device. The model
number, serial number and other useful information can be accessed via this menu.
Tap on Device Thumbnail to
update the thumbnail image
for your device.
The thumbnail can be default,
a manually taken snapshot, or
uploaded from your smart-
phone.
Tap on Device Name to edit
the name of your device. Tap
on the Save icon ( ) when
finished. To exit, tap on the
back arrow ( < ) to exit the
interface.
Tap on Password to modify
the password for your device.
This is not the password for
your Amcrest Smart Home
account, it is the password to
access your device.
Tap on the Save icon ( )
when finished. To exit, tap on
the back arrow ( < ) to exit the
interface.