American Dynamics SpeedDome Ultra III Installation and maintenance instructions

Installation and Service Guide
8000-2573-01, Rev. B (34 pages) SpeedDome Ultra III Camera Dome 1
1
Installing and Servicing
the SpeedDome Ultra®III
Camera Dome
RAS515 and RAS516 Series with
On-Screen Menu Programming
Figure 1. SpeedDome Ultra III camera dome
SpeedDome, Sensormatic, and the Sensormatic logo are
registered trademarks of Sensormatic Electronics Corporation.
Other product names (if any) mentioned herein may be
trademarks or registered trademarks of other companies.
No part of this guide may be reproduced in any form without
written permission from Sensormatic Electronics Corporation.
© Copyright 1998. All rights reserved.
MDR 7/98
Contents
About this Guide....................................................1
About the Camera Dome ......................................2
Warnings and Cautions.........................................9
Connecting the Dome to a
Base Mounted Indoors ........................................11
Using the Install/Removal Tool............................16
Troubleshooting Indoor Domes...........................18
Ordering Parts.....................................................28
Specifications—Indoor Dome..............................30
Specifications—Outdoor Housing .......................31
Specifications—Camera......................................32
Declarations ........................................................33
About this Guide
This guide explains how to:
•Install the camera dome
•Service the camera dome.
This guide does not explain how to:
•Determine the best location for the camera
dome. Because the best location is determined
by customer requirements, you will be supplied
this information separately.
•Attach the mounting base. See information
shipped with the base.
•Assemble indoor housings used with this dome.
See information shipped with the housing.
•Install and service the dome outdoors. See
information shipped with the outdoor housing.
•Assemble mounting structures used with this
dome. See information shipped with the
structure.
•Program the dome. See operator’s guide
shipped with the dome.
Eyeball
Mounting
Base
Housing

2 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
About the Camera Dome
The SpeedDome Ultra®camera dome (Figure 1)
mounts indoors or outdoors, and can communicate
with the video controller over SensorNet or RS422
communication lines. The dome consists of a
mounting base, and a housing and rotating eyeball
assembly.
Note: Outdoor installation and service instructions
are not included in this document. For these
instructions, see Installing the RHODUL Outdoor
Housing, 8000-2573-04.
Mounting Base
The mounting base attaches directly to a hard or
tile ceiling, or indirectly to walls or ceilings using
one of many optional housings and mounting
structures. As shown in Figure 2, two base types
are offered: a RUPTB standard base and a
RUIOB base with I/O board.
•RUPTB Standard Base. With this base,
composite and video cables are inserted
through the base and attached to the top of the
housing and eyeball assembly, then the
assembly is connected to the base. A coiled
safety lanyard connects between the base and
the housing and eyeball assembly to prevent
the acceidental pulling of cables during
disassembly.
•RUIOB Base with I/O Board. With this base,
composite and video cables are pre-connected
to the I/O PC board. A round spring-finger
connector on the board makes electrical
contact with the housing and eyeball assembly
as it is connected.
Housing and Eyeball Assembly
The housing and eyeball assembly (Figure 2) con-
nects to the base using a twist and lock action.
•Housing. The housing contains the dome’s
power supply, pan motor, and electronics used
to operate the eyeball. The housing provides
one alarm input and one alarm output using the
standard base, or four alarm inputs and four
alarm outputs using the base with I/O board.
•Eyeball. Gloss black and 120mm (4.75") in
diameter, the eyeball contains the camera, a tilt
motor, and associated electronics. The eyeball
can pan and tilt to track a target moving in any
direction even as it moves under the dome.
Two slot covers are part of the eyeball. These
covers facilitate access to the camera and
incorporate a camouflaged lens. Discard these
covers to improve ventilation when the dome is
to be used outdoors.
As shown in Table 1, the housing and eyeball
assembly can be ordered:
•With no base for existing indoor installations or
for mounting outdoors
•With a standard base or base with I/O board for
new indoor installations
•With one of four CCD cameras
−Color NTSC
−Color PAL
−Black & White EIA
−Black & White CCIR.
Each camera provides 12X optical zoom with
continuous auto focus and backlight compen-
sation. An electronic zoom provides selectable
magnification up to 96X.
Table 1. Product codes for housing and eyeball assembly configurations
Color NTSC Color PAL Black & White EIA Blk & White CCIR
No Base RAS516LS RAS516LS-1 RAS515LS RAS515LS-1
Standard Base RAS516LSP RAS516LSP-1 RAS515LSP RAS515LSP-1
Base with I/O Bd. RAS516LSI RAS516LSI-1 RAS515LSI RAS515LSI-1

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 3
Figure 2. Mounting base and housing and eyeball assembly
Housing and
Eyeball
Assembly
RUIOB Mounting Base
with I/O Board
RUPTB Standard
Mounting Base

4 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
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8000-2573-01, REV.
B
Indoor Mounting
The camera dome attaches to indoor ceilings and
walls in a variety of ways. The dome can attach:
•To a hard or tile ceiling
•To a variety of optional mounting structures that
mount to a ceiling or wall
•Inside an RHIUTH top hat housing that
attaches directly to a ceiling or to most
mounting structures. A bubble and trim ring,
or a trim ring alone provide concealment.
Ceiling Mounting
Using hardware shipped with the base, the dome
attaches directly to indoor ceilings made of sheet
rock, wood, metal, or concrete (Figure 3), or to tile
ceiling T-bars where they intersect (Figure 4).
Figure 3. Surface mounting to hard ceilings
Figure 4. Surface mounting to tile ceilings
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Ceiling/Wall Mounting (Optional)
The camera dome attaches to one of the following
optional indoor mounting structures (Figure 5).
Sheet Rock, Plaster or Wood Ceilings
RHIUTH Top hat housing with trim ring
This housing attaches to a ceiling
or to an indoor mounting structure.
Bubbles used with the housing are:
RUCLR (clear), RUSLV (silver),
RUSMK (smoked), or RUGLD (gold).
Plenum adapter RHPLA may be
required to meet local fire codes.
RHIUHC Hard ceiling bracket
Enables top hat housing to be
recessed in ceiling (requires top hat
RHIUTH).
RHIUFB* Fixed bracket
Enables top hat housing to be
recessed in ceiling (requires top hat
RHIUTH).
RHIUPNDT† Pendant mount
Suspends dome from ceiling at least
a 6m (20') high.
Electrical Box in Ceiling
RHIU3X3† 3 X 3 mounting plate
Attaches dome to a standard
3.5 x 3.5 duplex electrical box.
CAUTION: Do not use the same
electrical box used for line voltage
mains.
RHIU4X4† 4 X 4 mounting plate
Attaches dome to a standard
4 x 4 duplex electrical box.
CAUTION: Do not use the same
electrical box used for line voltage
mains.
Structural I-Beams
RHIUIB† I-beam mount
Enables dome to suspend from
I-beam at least 6m (20') high.
* Option in white, but can be painted to match decor.
† Top hat housing/dome assembly also mounts to structure.
(continued on page 6)

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 5
Figure 5. Indoor mounting structures (optional)
RHIUFB
RHIUAB RHIUHC
RHIU2X2
RHIUTH
RHIUTR
RUCLR
RUSLV
RUSMK
RUGLD
RHIULWM
RHIUCM
RHIUWM
RHPLA
RHIU3X3
RHIU4X4
RHIUPNDT
RHIUIB
Only I-Beam
Clamp Supplied
Only Plate
Supplied

6 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
Drop Tile Ceilings
RHIUFB* Fixed bracket
Enables top hat housing to be
recessed in a 2x2 tile (requires top
hat RHIUTH).
RHIUAB* Adjustable bracket
Enables top hat housing to be
recessed in a 2x4 tile (requires top
hat RHIUTH).
RHIU2X2 2 X 2 tile mount
Enables top hat housing to be
recessed in 2x2 openings
(incorporates top hat housing).
Wall Mounting
RHIUWM* Wall mount
Attaches dome to a flat vertical
surface.
RHIUCM* Wall mount with corner feature
Attaches dome to attach to a wall,
inside corner, or outside corner.
RHIULWM*† Long .6m (24") wall mount
Positions dome away from wall to
enable it to see over furniture,
shelving, and displays. This mounting
structure attaches to the wall, inside
corner, or outside corner.
* Option in white, but can be painted to match decor.
† Top hat housing/dome assembly also mounts to structure.
SpeedDome Housing (Optional)
An RHSDA adapter bracket (Figure 6) enables the
camera dome to fit into an existing SpeedDome
housing. Locking pins in the bracket enable the
dome to swing out for servicing or removal.
Figure 6. RHSDA adapter bracket (optional)
Outdoor Mounting (Optional)
Note: Outdoor installation and service instructions
are not included in this document. For these
instructions, see Installing the RHODUL Outdoor
Housing, 8000-2573-04.
The camera dome attaches to outdoor walls and
ceilings using an RHODUL outdoor housing
(Figure 7) and one of the following optional
mounting structures (Figure 8):
•RHORM Over Roof Mount
•RHOCM Ceiling Mount
•RHOPM Pole Mount
•RHOWM Wall Mount
•RH170 Corner Bracket.
The outdoor housing contains a fan to cool the
camera dome in hot weather, a heater to warm the
dome and prevent icing in cold weather, and surge
protection circuitry to protect the dome from
lightning strikes.
An environmental PC board is used to pre-wire
cables. A round spring-finger connector on the
board makes electrical contact with the housing
and eyeball assembly as it is connected.
Figure 7. RHODUL outdoor housing (optional)

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 7
Figure 8. Outdoor mounting structures
(optional)
RHORM over roof mount
RHOCM ceiling mount
RHOPM pole mount
RHOWM wall mount
RH170 corner bracket (shown with RHOWM mount)
Top View

8 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
Installation & Service Features
In alphabetical order:
•Daisy-chaining. If using the SensorNet
communications protocol, unshielded cable
canbe used to daisy chain up to 32 devices. If
using RS422, shielded cable can be used to
daisy chain up to 10 devices.
•Dome synchronization. All domes along the
daisy chain can be synchronized to a 50Hz or
60Hz ac source to prevent picture rolling when
switching from camera to camera.
•Easy Installation. The housing and eyeball
easily connects to the mounting base using a
twist and lock action.
•Interchangeability. The dome can be easily
moved from one location to another.
•Internationally-recognized connectors.
Composite and video cables from the controller
connect to internationally-recognized
connectors in the dome.
•Remote manual dome reset. The dome can
be manually reset using keyboard commands
from the console.
•RHIRT indoor install/removal tool. When
using a base with an I/O board, this optional
tool (Figure 9) enables you to to connect or
disconnect the housing and eyeball assembly,
and to attach/detach skirts and bubbles without
the need for a ladder. The tool attaches to a
telescopic pole (purchased separately). See
page 16.
•Communication and power verification.
−If a standard base is used, LEDs in the
housing and eyeball assembly enable the
installer to check for power and data.
−If a base with I/O board is used, LEDs on
the underside of the mounting base enable
the installer to check for power and data. If
RS422 communication line is used, other
LEDs on the board indicate that wiring is
correct, reversed, open, or grounded.
•Safety. The camera dome meets all
international standards. Electrically, the dome
uses low-voltage Class 2 circuitry. Cable
connectors are keyed to prevent electrical
damage.
•V-Phase Adjustment. A V-phase adjustment
at the control console enables the dome to
synchronize to any line phase.
Figure 9. RHIRT indoor install/removal tool
Telescopic Pole 08140
by Recreational Water
Products. See page 16
to order.
RHIRT Removal Tool

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 9
Warnings and Cautions
Please review the following warnings and cautions
before you begin installation or service.
WARNINGS
!WARNING!
ALWAYS USE:
•Proper safety equipment for the
location and type of installation.
•Proper lift equipment to reach the
installation.
•Safety features of the lift equipment.
BE SURE:
•Electrical power is not connected to the
dome when connecting wires. Dome
will move when power is applied.
•Electrical power is not connected to
nearby fixtures that you might touch
during installation.
!WARNING!
DO NOT install this camera dome in
hazardous areas where highly combustible
or explosive products are stored or used.
!WARNING!
This dome runs on 24Vac. DO NOT
connect line voltage to this dome.
North America power requirements: In
North America, this device is intended to
be supplied from a Class 2 power supply.
For outdoor installations, use Class 3
wiring techniques, liquid-tight conduit, or
liquid-tight pipe.
This installation should be made by a
qualified service person and should
conform to all local codes.
!WARNING!
EU power requirements: This product
runs on 24Vac. In the EU, it is intended to
be powered from a Limited Power Source.
A limited power source is a certified source
of SELV, and if inherently limited, with 8
amps maximum output current, and a
maximum of 100VA available; or if not
inherently limited, fused with a maximum
value of 3.3 Amps, meeting section 2.11 of
IEC950, and a maximum of 250VA
available. The power supply can be
obtained through Sensormatic or through
another source where the provider can
furnish the verification. This is required to
assure electrical safety in the product.
Stromanforderungen in der EU: Dieses
Produkt wird mit 24 V Wechselstrom
betrieben. In der EU ist es für den Betrieb
durch eine begrenzte Stromquelle
vorgesehen. Eine begrenzte Stromquelle
ist eine zertifizierte SELV-Quelle
(Schutzkleinspannung), bei inhärenter
Begrenzung mit einem maximalen
Ausgangsstrom von 8 A und 100 VA
maximaler Verfügbarkeit, bei nicht
inhärenter Begrenzung mit einer
maximalen Sicherung von 3,3 A gemäß
Abschnitt 2.11 der IEC950 und 250 VA
maximaler Verfügbarkeit. Das Netzteil
kann über Sensormatic oder eine andere
Quelle bezogen werden, wobei der
Anbieter den Nachweis der Konformität
bereitstellen sollte. Dies ist zur
Gewährleistung der elektrischen Sicherheit
des Produktes erforderlich.

10 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
CAUTIONS
❏If using an RS422 communication line, use
shielded cable and do not exceed 10 devices
per daisy chain.
❏If using a SensorNet communication line, use
unshielded cable and do not exceed 32 devices
per daisy chain.
❏The maximum length of power cable allowed
between the Class 2 LPS (low voltage) ac
source, such as a J-box, and the dome is
250m (820').
❏Do not run the composite cable, or camera
power cable (if used), adjacent to or in the
same conduit as line voltage mains power.
❏When wiring cables directly to the dome,
ALWAYS connect the video cable to the dome
before you connect the 9-pin cable (which
contains power). If you connect the 9-pin cable
first, you risk shorting delicate electronics near
the connector.
❏I/O PC board (when used).
−If a cable clamp is on this board, remove it,
as it could damage cable connectors in the
housing during assembly.
−Use a jeweler’s 2.5mm (0.1") slotted
screwdriver to tighten connector screws. Do
not overtighten these screws.
−Use the dust cover when shipping the I/O
board back to the manufacturer. It will
protect the spring-finger connector.
❏When connecting the housing and eyeball
assembly to an outdoor housing:
−Remove both slot covers to keep the
camera from overheating.
−Keep the composite cable away from the
heater assembly.
−Place tubing around the BNC connectors to
avoid shorting their metal surface to the
outdoor housing.
−Check heater fans. Both fans must be on to
prevent overheating.
Note: For further information, see installation
instructions shipped with the outdoor housing.
❏If disassembling the dome:
−Dome contains electrostatic-sensitive
devices! Use a ground strap when handling
PC boards.
−Once disassembled, parts of housing and
eyeball assembly are “extremely fragile” and
may break. Proceed using extreme care!

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 11
Connecting the Dome to a
Base Mounted Indoors
This section explains how to connect the housing
and eyeball assembly indoors to:
•A standard base
•A base with I/O board.
Read “Before You Begin” before beginning these
procedures.
Before You Begin
This section explains what you must do to ensure
a smooth and successful installation, and lists
software, tools, and parts that should be on-site.
You must:
❏Have electrical work comply with latest national
electrical code, national fire code, and all
applicable local codes and ordinances.
❏Coordinate work with other trades to avoid
interference.
❏Verify existing site conditions and coordinate
with the owner’s representative and appropriate
utilities as required.
❏Obtain copies of all related plans, specifi-
cations, shop drawings and addenda to
schedule and coordinate related work.
❏Thoroughly review the project to ensure that all
work meets or exceeds the above require-
ments. Bring alleged discrepancies to the
attention of the CCTV Project Coordinator.
Items You Will Need
You should have on hand the following software,
tools, and parts:
❏Dome software (latest version)
❏Install/Removal tool to attach and detach
domes and bubbles without a ladder (only if
using a base with I/O board).
❏If a mounting base is used, base kit:
−0351-1628-01 (base with I/O board), or
−0351-1629-01 (standard base).
❏Housing and eyeball assembly, 0100-2283-XX.
The -XX determines the type of camera used.
-01 = Color NTSC
-02 = Color PAL
-03 = Black and White EIA
-04 = Black and White CCIR

12 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
Connecting to a Standard Base
This procedure explains how to connect the
housing and eyeball assembly to a standard base.
Perform the following steps on the ground.
1. Set dome address (Figure 10).
Recessed at top of housing and eyeball
assembly are three rotary address switches.
Address range is from 001 to 255.
Figure 10. Setting address switches
090909
MSB LSB
SW3 SW1SW2
2. Attach coiled safety lanyard to cap on
housing and eyeball assembly (Figure 11).
Three screws secure cap to housing. Each
screw has a protective ridge around it.
a. Locate screw whose protective ridge is
notched.
b. Remove this screw.
c. Use screw to secure lanyard to housing.
Figure 11. Attaching coiled safety lanyard
Only use this
location to
secure lanyard.

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 13
3. Connect video cable to mini BNC in top of
housing and eyeball assembly (Figure 12).
Press BNCs together. A firm snap indicates a
tight connection.
4. If dome is connected at end of comm. line,
set termination jumper JW1 (Figure 12).
Jumper JW1 is pre-installed across pins 1–2
(unterminated). These pins are closest to the 9-
pin connector. If dome is to be connected at the
end of a communications line, place jumper
across pins 2–3 (terminated).
You may need a small slotted screwdriver to
gently pry jumper loose. Be careful not the
damage the underlying PC board.
Figure 12. Video cable connection and
termination jumper location
5. Connect 9-pin and 4-pin plugs to top of
housing and eyeball assembly (Figure 13).
CAUTION: DO NOT connect 9-pin plug unless
you have performed step 3 first!
6. Check LEDs to verify that power and data
are reaching dome (Figure 13).
LEDs CR2, CR3, and CR4 surround video
connection and are visible through opening.
LEDs light in the following order:
1. Green CR2 LED blinks indicating data
present (RS422 or SensorNet).
Yellow CR4 LED glows steadily indicating
communication between controller and
dome (RS422), or glows steadily, turns off,
and then blinks (SensorNet).
2. Red CR3 LED blinks slowly indicating that
dome software is operating.
Note: To check RS422 connections, set
dome address switch SW3 to 9 and check
red and green LEDs. Red should be off,
green should blink. If red blinks, RS422 is
wired backwards. If red and green are off,
there is no RS422 communication. When
done with this test, set switch SW3 back to 0
and reset dome from controller.
Figure 13. 9-pin and 4-pin cable connections
Video
Connection
Termination
Jumper
LEDs CR2,
CR3, and CR4
visible through
opening.
Pin 1

14 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
7. Connect housing and eyeball assembly to
base (Figure 14).
a. Align recessed dimple on cap of dome with
red dot in base.
b. Mate housing and eyeball assembly to base
and turn it clockwise until you hear a click.
Figure 14. Connecting housing and eyeball
assembly to base (cables and lanyard not
shown)
L
A
T
C
H
8. Wait 10 seconds for dome to begin its
homing routine.
Homing routine indicates that address was
placed into dome memory and that dome is
ready for programming.
Connecting to a Base
with I/O Board
This procedure explains how to connect the
housing and eyeball assembly to a base with I/O
board. Perform the following steps on the ground.
1. Detach and discard cable clamp if I/O board
has one, and ensure termination jumper
JW1 is set correctly (Figure 15).
a. Detach I/O board from base to access
cable clamp and jumper JW1.
b. Detach and remove clamp. If not removed,
clamp can damage 9-pin connector in
housing and eyeball assembly when you
attempt to connect it to base.
c. Jumper is pre-installed across pins 1–2
(unterminated). If dome is to be connected
at the end of a communications line, place
jumper across pins 2–3 (terminated).
d. Reattach I/O board.
Figure 15. I/O board cable clamp
1
I/O BOARD
Dimple
Remove clamp if
board has one.
JW1

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 15
2. Check LEDs on I/O board to verify power
and data are reaching dome (Figure 16).
a. Observe green (ac power) and yellow
(comm.) LEDs. Green LED glows steadily
and yellow LED glows steadily (RS422) or
blinks (SensorNet).
b. For RS422, press and hold data test switch
SW1 and observe nearby red and green
LEDs; they indicate the following:
Constant green,
Blinking red RS422 line correctly
wired.
Constant green,
No red RS422 “Data In –”
shorted to ground.
Constant red,
Blinking green “Data In +/ –” wires
reversed.
Blinking red,
Green off “Data In +” shorted to
ground.
Both LEDs off “Data In +/ –” wires
shorted or open.
Figure 16. Test switch/LEDs on I/O board
Comm. LED
Power LED
RS422 Test
Pushbutton
3. Set dome address (Figure 17).
Recessed at top of housing and eyeball
assembly are three rotary address switches.
Address range is from 001 to 255.
4. Connect housing and eyeball assembly to
base (Figure 18).
a. Align recessed dimple on cap of dome with
logo visible on I/O board.
b. Mate housing and eyeball assembly to base
and turn it clockwise until you hear a click.
5. Wait 10 seconds for dome to begin its
homing routine.
Homing routine indicates that address was
placed into dome memory and that dome is
ready for programming.
Figure 17. Setting address switches
090909
MSB LSB
SW3 SW1SW2
Figure 18. Connecting housing and eyeball
assembly to base
L
A
T
C
H
Dimple
SW1

16 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
Using the Install/Removal
Tool
Used only when the dome is connected to a base
having an I/O board, the RHIRT install/removal tool
eliminates the need for a ladder during routine
service. The tool can be used to:
•Detach skirt or bubble from housing, if used.
Skirt or bubble remain attached to the housing
during service.
•Connect/Disconnect dome from base
with I/O board.
•Reattach skirt or bubble.
Telescopic Pole Required to Use Tool
The tool attaches to a telescopic pole similar to the type
used to clean swimming pools. The pole should be 5
feet, 5 inches to 15 feet, 5 inches long and have a 1.170
inch inside diameter to accept the 1.125 inch diameter
stem of the tool. If this pole cannot be obtained locally,
contact the following manufacturer:
Recreational Water Products
627 E. College Ave.
Decatur, GA 33030
Ask for product code 08140
UPC: 0-14746-58140-2
Procedure
Referring to Figure 19, maneuver the stem of the
tool into the top of the pole until it snaps in place.
TO ATTACH SKIRT OR BUBBLE:
Use tool to push up on bubble and to secure it in
place. Magnets secure the bubble. Lower pole.
TO DETACH SKIRT OR BUBBLE:
Lifting pole up at an angle, use one of the hooks
on tool to catch one of the notches at side of dome
and pull down. T-lanyard will prevent skirt or
bubble from falling.
TO CONNECT DOME:
1. Insert dome “eyeball down” into tool’s
receptacle.
Fins on dome mate with slots in tool. Use fins to
properly align dimple at top of dome with label
on tool.
2. Align label on tool with logo on I/O board in
base. Push dome up into place.
3. Turn dome clockwise until it clicks.
4. If power is applied, dome should begin its
“homing” routine.
5. Lower pole.
TO DISCONNECT DOME:
1. Raise pole and insert dome “eyeball down”
into tool’s receptacle.
2. Fins on dome mate with slots in tool.
3. Turn dome counterclockwise until it
unlocks.
4. Lower pole “vertically” to prevent camera
dome from falling out.
CAUTION: Turning pole horizontally as it is
lowered can cause camera dome to fall out of
tool and possibly break on floor.
5. Remove dome for service.

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 17
Figure 19. How to use the install/removal tool
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Dome Connection (Reverse steps to disconnect)
Skirt or Bubble Attachment/Detachment
C
E
D
C
B
BA
Detachment
Turn until
you feel a
click.
Line upLine up
Attachment
Catch notch
and pull down.
Snap tool
into pole.

18 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
Troubleshooting Indoor
Domes
CAUTION: This troubleshooting section is for
indoor camera domes only! To troubleshoot
outdoor domes, see installation and service
manual shipped with the outdoor housing.
This chapter contains information on:
•Routine troubleshooting
•Detailed troubleshooting
•Disassembling the dome.
IMPORTANT!
1. Try routine troubleshooting first!
Use this procedure to isolate the problem
without disassembling the housing and eyeball
assembly (the base with I/O board is field
repairable).
CAUTION: DO NOT troubleshoot if the dome
functions but does not pan or tilt (see step 2).
2. If you cannot isolate the problem, or the
dome functions but does not pan or tilt,
ship the dome to the National Service
Center (NSC).
The manufacturer suggests that you ship the
entire dome (with base, if it contains an I/O
board) to the NSC. For repair authorization,
call:
1-800-543-9740 (CEs)
1-800-442-2225 (Dealers)
1-800-241-6678 (End Users).
3. If you have no choice but to repair the
housing and eyeball assembly.
Follow the detailed troubleshooting procedure,
but use extreme care.
CAUTION: Once disassembled, parts of the
housing and eyeball assembly are “extremely
fragile” and may break. Proceed using extreme
care!
Items You Will Need
You should have on hand the following items:
❏Dome software (latest version)
❏Phillips-head screwdriver
❏Small slotted screwdriver
❏2.5mm (0.1") slotted screwdriver (for wire
connections). Wider blade widths can damage
connectors.
❏Socket wrench with 5” extension and 5.5mm,
6mm, 8mm, and 10mm sockets
❏14-18 AWG and 20-22 AWG wire strippers
❏Install/Removal tool to connect/disconnect
dome to indoor bases with I/O boards, and to
attach/detach skirts and bubbles—without a
ladder.

SpeedDome Ultra III Camera Dome
8000-2573-01, Rev. B INSTALLATION AND SERVICE GUIDE 19
Routine Troubleshooting
Use this procedure if:
•Dome does not respond to commands
•Dome does not produce video
•Quality of the video is poor
•Dome has no lens control.
Read the following CAUTIONS:
CAUTION: DO NOT use this procedure if the
dome functions but does not pan or tilt
(see page 18).
CAUTION: If an I/O board is used, use a ground
strap when handling the board.
CAUTION: When shipping a base having an I/O
board to the manufacturer, place the dust cover
over the spring finger connector to protect it.
CAUTION: Connector screws on the I/O board
are delicate. DO NOT overtighten them! Use a
2.5mm (0.1") slotted screwdriver. Wider blade
widths can damage connectors.
Procedure
Follow steps until the problem is corrected.
1. Check video on monitor.
No video? Go to step 2.
Contrast or color off?
YES Ship entire dome (base included, if it
contains an I/O board) back to the NSC.
Place dust cover over spring finger
connector on I/O board.
NO Go to step 2.
Video rolls when switching between monitors?
YES Use video controller or switcher to
synchronize video vertical sync phases
of all domes to ac line. For specific
instructions, see installation and service
manual for controller or switcher.
NO Go to step 2.
2. Check ac power and video
connections at J-box.
24Vac absent? Video signal absent?
YES Correct problem at J-box.
NO Go to step 3.
3. Check dome address switches.
Detach dome from base and examine address
switches. Are they set correctly?
YES If dome still doesn’t respond, ship entire
dome (base included, if it contains an I/O
board) to the NSC. If you must repair the
dome, see “Detailed Troubleshooting”,
next.
NO Set correct address and reattach
housing and eyeball assembly.
Steps 4–9 are only for bases with I/O boards!
If the mounting base DOES NOT contain an I/O
board, stop here and ship the housing and eyeball
assembly to the NSC. See “IMPORTANT!” on
page 18 for phone numbers. If mounting base
does contain an I/O board, go to step 4.

20 INSTALLATION AND SERVICE GUIDE SpeedDome Ultra III Camera Dom
e
8000-2573-01, REV.
B
4. Isolate problem to housing and eyeball
assembly or base.
Attach dome to another base with I/O board.
Does it display video or respond to commands?
YES Problem is likely cable connections or
I/O board if used. Go to step 5.
NO Ship entire dome (base included, if it
contains an I/O board) to the NSC. Place
dust cover over spring finger connector
on I/O board.
5. Verify coaxial video cable is securely
connected to coax of I/O board (Figure 20).
Cable disconnected?
YES Connect cable.
NO Go to step 6.
Figure 20. I/O board connector and jumper
locations
1
P1
P4
P3
P8
P7
JW1
I/O BOARD
JW1 Terminations
FUNCTION
Terminated
Unterminated
PINS
1-2
2-3
Pin 1
Pin 1
Pin 1
Pin 1
6. Observe green power LED on I/O board
(Figure 21).
Green LED off or not on steady?
YES Verify 24Vac cable is properly attached.
If O.K., replace I/O board or ship entire
dome to the NSC.
NO Go to step 7.
P7 Connector (AC in)
Pin Color Designation
1 N/A 24 Vac
2 N/A Ground
3 N/A 24 Vac
7. Observe yellow communication LED on I/O
board (Figure 21).
Yellow LED flashing?
YES Go to step 8.
NO Verify RS422 or SensorNet cable is
properly attached. If OK, replace I/O
board or ship entire dome to NSC.
P1 connector (RS422/SensorNet 485 data)
Pin Color Designation
1 Orange RS422 Data In High (+)
2 Green RS422 Data In Low (–)
3 Yellow RS422 Data Out High (+)
4 Brown RS422 Data Out Low (–)
5 Orange SensorNet 485
6 Yellow SensorNet 485
Figure 21. I/O board switch and LED locations
Comm. LED
Power LED
RS422 Test
Pushbutton
SW1