AMERITECH AM100 User manual

S
Se ec cu ur ri it ty y
S
Sy ys st te em m
User's Manual
AM100
N7527-3V1 Rev B 4/99

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TABLE OF CONTENTS
SYSTEM OVERVIEW .................................................... 4
General..................................................................... 4
Zones ......................................................................... 4
Burglary Protection ................................................ 5
Security Codes.......................................................... 5
Fire Protection ......................................................... 5
Alarms ...................................................................... 6
Memory of Alarm .....................................................6
Phone Access & Voice Response.............................. 6
Paging Feature ......................................................... 6
ENTRY/EXIT DELAYS................................................... 7
General Information ................................................ 7
Exit Alarms .............................................................. 8
ABOUT THE KEYPADS ................................................ 9
FUNCTIONS OF THE KEYPADS................................ 12
CHECKING FOR OPEN ZONES ................................. 14
ARMING PERIMETER ONLY (HOME) ....................... 15
ARMING PERIMETER ONLY (INSTANT)................... 16
ARMING ALL PROTECTION (AWAY)........................ 17
DISARMING AND SILENCING ALARMS................... 18
Memory of Alarm ................................................... 19
BYPASSING PROTECTION ZONES .......................... 20
Quick Bypass.......................................................... 21
Displaying Bypassed Zones................................... 21
CHIME MODE .............................................................. 22
PANIC KEYS............................................................... 23
USING DEVICE COMMANDS......................................24
PAGING FEATURE......................................................25
USING THE KEYSWITCH............................................26
General....................................................................26
Arming/Disarming..................................................26
SECURITY CODES ......................................................27
General....................................................................27
Babysitter Code.......................................................27
Duress Code.............................................................27
Quick Arming..........................................................27
To Add or Change A User.......................................28
To Delete A User.....................................................28
TESTING THE SYSTEM...............................................29
TROUBLE CONDITIONS .............................................31
FIRE ALARM SYSTEM................................................33
NFPA RECOMMENDATIONS......................................34
EMERGENCY EVACUATION ......................................35
MAINTAINING YOUR SYSTEM ...................................36
QUICK GUIDE TO SYSTEM FUNCTIONS...................38
SUMMARY OF AUDIBLE NOTIFICATION..................40
GLOSSARY..................................................................41
INSURANCE CREDIT REQUEST FORM ....................47
INDEX ...........................................................................50

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SYSTEM OVERVIEW
General Congratulations on your ownership of an Ameritech Security System. You've made
a wise decision in choosing it, for it represents the latest in security protection
technology today.
This system offers you three forms of protection: burglary, fire and emergency.
Your system consists of at least one keypad which provides control of system
operation, and includes various sensors which provide perimeter and interior
burglary protection, plus smoke or combustion detectors designed to provide early
warning in case of fire.
The system uses microcomputer technology to monitor all protection zones and
system status, display appropriate information on the keypad(s) used with the
system, and initiate appropriate alarms. Your system may also have been
programmed to automatically send alarm or status messages over the phone lines
to a central alarm monitoring station.
Zones Your system's sensing devices have been assigned to various "zones." For example,
the sensing device on your Entry/Exit door may have been assigned to zone 01,
sensing devices on windows in the master bedroom to zone 02, and so on. These
numbers will appear on the display, along with a description for that zone (if
programmed), when an alarm or trouble condition occurs.

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SYSTEM OVERVIEW (cont’d)
Burglary
Protection Your system provides three modes of burglary protection: HOME, AWAY, and
INSTANT, and allows you to BYPASS selected zones while leaving the rest of the
system armed. You must turn on or "arm" the burglary protection portion of your
system before it will sense burglary alarms. The system also provides a CHIME
mode, for alerting users to the opening of protected doors and windows while the
system is disarmed. Refer to the other sections of this manual for procedures for
using these features.
The following table lists the four different arming modes and the results of each.
Arming Features For Each Arming Mode
Mode Exit Delay Entry Delay Perimeter Armed Interior Armed
AWAY Yes Yes Yes Yes
HOME Yes Yes Yes No
INSTANT Yes No Yes No
Security Codes At the time of installation, you were assigned a personal four digit security code,
known only to you. You must enter the security code when arming and disarming
the system, and when performing other system functions. As an additional safety
feature, other users who do not have a need to know your code can be assigned
different security codes. Refer to the SECURITY CODES section for procedures on
adding security codes to the system.
Fire Protection The fire protection portion of your security system (if used) is always active and
will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM
SYSTEM section for important information concerning fire protection, smoke
detectors and planning emergency exit routes from the premises.

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SYSTEM OVERVIEW (cont’d)
Alarms When an alarm occurs, both the keypad and external sounders will sound, and the
keypad will display the zone(s) causing the alarm. If your system is connected to a
central monitoring station, an alarm message will also be sent. To stop the alarm
sounding, simply disarm the system.
Memory of Alarm When an alarm condition occurs, the keypad displays the number(s) of the zone(s)
that caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It
remains displayed until it is cleared by disarming the system (see DISARMING
THE SYSTEM section).
Phone Access &
Voice
Response
Capability
Your system may include a voice module that will permit you to access the system
via a Touch-tone phone, either on-premises or by call-in when away. The phone
access feature will enable you to do the following:
•Receive synthesized voice messages over the telephone regarding the status
of the security system.
•Arm and disarm the system and perform most function commands via the
telephone, with voice confirmation provided after each command entry.
Complete information regarding the use of this feature is provided in a separate
manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the voice
module.
Paging Feature If the paging feature has been programmed for your system, your pager will
respond to certain conditions as they occur in your system. Your pager will display
code numbers indicating the type of condition that has occurred. Refer to the
PAGING FEATURE section later in this manual for detailed information.

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ENTRY/EXIT DELAYS
General
Information Your system has preset time delays, known as exit delay and entry delay.
Whenever you arm your system, exit delay gives you time to leave through the
designated exit door without setting off an alarm. Exit delay begins immediately
after entering any arming command, and applies to all modes of arming
protection. If programmed, a slow beeping will sound throughout the exit delay
period.
Entry Delays give you time to disarm the system when you reenter through the
designated entrance door. But you must disarm the system before the entry delay
period ends, or an alarm will occur. The keypad beeps during the entry delay
period, reminding you to disarm the system. There are two entry delays (if
programmed). The first is for your primary entrance and the second can be used
for a secondary entrance, where a longer delay is required to walk to the keypad to
disarm the system.
You can also arm the system with no entry delay at all by using the INSTANT
arming mode. This mode provides greater security while on the premises.
See your installer for your delay times (you may want to record them below).
Exit Delay : seconds Entry Delay 1: seconds
Entry Delay 2: seconds

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ENTRY/EXIT DELAYS (cont’d)
Exit Alarms
To minimize false
alarms sent to the
alarm monitoring
company, your system
may have been pro-
grammed for this fea-
ture. Ask your installer
if "Exit Alarm" is active
for your system.
Exit Alarm Active
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior zone
is faulted when the exit delay ends (e.g., exit door left open), the system sounds an alarm
and starts the entry delay timer. If you disarm the system before the entry delay ends, the
alarm sound stops and the message "CANCELLED ALARM" or "CA" is displayed on the
keypad, along with a zone number indicating the faulted zone. No message is sent to the
alarm monitoring company.
To clear the exit alarm condition, the open zone must be made intact to clear the display,
enter your code plus OFF.
If you do not disarm the system before the entry delay ends, and an entry/exit door or
interior zone is still open, the alarm sound continues and an "exit alarm" message is sent to
the alarm monitoring company. The message ""EXIT ALARM" or "EA" is displayed on the
keypad, along with a zone number indicating the faulted zone. To stop the alarm, the
system must be disarmed (your code plus OFF) to clear the display, enter your code plus
OFF a second time.
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two
minutes after the end of the exit delay.

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ABOUT THE KEYPADS
General
IMPORTANT: If the
keypad beeps rapidly upon
entering the premises, it
indicates that an alarm
has occurred during your
absence and an intruder
may still be on the
premises.
LEAVE IMMEDIATELY
AND CONTACT THE
POLICE from a nearby
safe location.
Your keypads allow you to control all system functions. The keypads feature a
telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows
the nature and location of all occurrences.
The keypads also feature a built-in sounder which will sound during alarms and
troubles. The keypads also "beep" during certain system functions, such as
during entry/exit delay times, in CHIME mode, and when depressing any of the
keys (to acknowledge the key press).
There are two basic types of keypads – a Fixed-Word keypad and an Alpha
keypad (both described below). These keypads are available in two styles, shown
as style A and style B, either of which may have been used in your system.
Although different in appearance, both styles are functionally the same. Style B
keypads have a flip-down cover which can be removed, if desired.
2-Line Alpha Keypad 2-line Alpha keypads feature a 2-line, 32-character alphanumeric LCD which can
display system messages in friendly English. These keypads can also be
programmed with custom zone descriptors. The screen displays depicted in
this manual are those that typically appear on a 2-line Alpha keypad.
Fixed-Word Keypad Fixed-Word keypads are functionally identical to Alpha keypads, but the LCD display
uses pre-designated words to identify the nature and location of occurrences.

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ON
READY
EMERGENCY
123
654
897
0
*#
INSTANT CHIME
OFF AWAY HOME
READYON
EMERGENCY
123
654
897
0
*#
ON INSTANT INSTANT CHIME
ON HOME
ON AWAY OFF AWAY HOME
A
B
C
D
AM6128 AM6139
FIXED-WORD KEYPAD ALPHA KEYPAD