AMI NGX ULTRA Operating instructions

U.S. and Canada; call toll-free: Outside the U.S. and Canada; call:
1-877-ROC_N_ROL (1-877-762-6765) [phone]
E-Mail: [e-mail] Web: www.amietertainment.com 22022626 Rev A
Installation & Owner’s Manual
With 1000 Watt Amplifier

AMI NGX ULTRA JUKEBOX WARRANTY
AMI Entertainment Network, LLC (AMI) extends the original operator of this equipment the following warranty:
All parts are guaranteed to be free of defects in material and workmanship for the specific periods listed. AMI agrees to repair or replace
without charge during such period any part which proves defective upon examination by AMI. All costs of shipping a defective part to AMI’s
offices shall be borne by the original operator. AMI shall bear the shipping costs for the replacement of defective parts.
Component
Warranty Period (from date of shipment) Condition
Electronic Circuit Boards 2 Years Parts
Core Computer Motherboard 1 Year Parts
Electrical & Mechanical 2 Years Parts
LCD Display 1 Year Parts
Touch Screen Sensor 1 Year Parts
Touch Screen Controller 1 Year Parts
Hard Drives Life* *Full Replacement by AMI, at no charge, for the life
of the AMI contract.
In the case of parts supplied to AMI as components, AMI extends the same warranty period as extended by the original manufacturer.
The above warranty applies provided that all parts of the product have been serviced properly as directed in the service manual, and
provided the alleged defective part, upon examination by AMI, shall prove to be thus defective. Under no circumstances shall AMI be liable
for any incidental, consequential or special damages, losses or expenses arising from or in connection with the use of, or the inability to use,
the product for any purpose. AMI reserves the right to make any changes or improvements in its products without notice and obligation, and
without being required to make corresponding changes or improvements in products theretofore manufactured or sold.
This warranty will not apply to any product or any part which has been subjected to any accident, abuse, or misuse.
AMI ENTERTAINMENT NETWORK, LLC EXTENDS NO WARRANTY, EXPRESSED OR IMPLIED, TO PURCHASERS OR USERS OF
ITS PRODUCTS EXCEPT AS HEREIN SET FORTH, WHETHER BY OPERATION OF LAW OR OTHERWISE.
ATTENTION
The Music Video feature requires a high capacity Internet connection capable of
supporting 10GB to 50GB per month of data updates. Use of this feature on a cellular
wireless connection or a capped broadband data plan is disallowed.
By enabling video capability you are acknowledging that this jukebox is connected to a
high capacity wired connection. AMI will not be responsible for any overage charges
that may result from operating a Music Video jukebox on capped bandwidth data plans.
Use on an AMI supplied wireless plan is strictly prohibited.

NGX Ultra Jukebox 1 22022626 Rev A
Table of Contents
Important Safety Instructions ________________________________________ 2
Section A - Jukebox Specifications ___________________________________ 3
Section B - Placing the Wall-Mounted Jukebox on Location _______________ 5
Location Power and Warnings _________________________________________________ 6
Jukebox Power and Reset Switch ______________________________________________ 7
Wall Mounting Instructions ____________________________________________________ 8
IR Remote Installation Instructions ____________________________________________ 10
Testing the Unit ___________________________________________________________ 11
Lighting Controller _________________________________________________________ 12
External Video Display ______________________________________________________ 12
Video Setup ______________________________________________________________ 13
Enable Music Video Selections ____________________________________________ 13
Video Signals__________________________________________________________ 13
Music Video Selection Pricing _____________________________________________ 13
Video User Interface Features ________________________________________________ 14
Section C - Sound System Set Up ___________________________________ 15
Extension Speaker Operation ________________________________________________ 16
Selecting Speaker Power____________________________________________________ 16
Selection Procedures____________________________________________________ 16
Extension Speakers Connected to Amplifier Channel + and – terminals ____________ 17
Amplifier Overload Check ___________________________________________________ 17
Section D - Service & Maintenance __________________________________ 23
Recommended Routine Maintenance __________________________________________ 24
Calibrating the Touchscreen _________________________________________________ 25
Hard Drive Replacement ____________________________________________________ 25
Section E - Troubleshooting ________________________________________ 27
LED Indicators ____________________________________________________________ 28
Troubleshooting Charts _____________________________________________________ 30
Connection Diagrams_______________________________________________________ 32
Section F - Parts Catalog___________________________________________ 39
Upper Display Assembly ____________________________________________________ 40
Currency Components ______________________________________________________ 43
Electronic Components _____________________________________________________ 44
Accessories ______________________________________________________________ 47

22022626 Rev A 2 NGX Ultra Jukebox
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
7. Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
8. Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A
grounding type plug has two blades and a third
grounding prong. The wide blade or the third
prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
9. Protect the power cord from being walked on or
pinched, particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
10. Only use the attachments/accessories specified
by the manufacturer.
11. Use only with the bracket specified by the
manufacturer or sold with the apparatus.
12. Unplug this apparatus during lightning storms or
when unused for long periods of time.
13. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has
been damaged in any way, such as when the
power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or
has been dropped.
The exclamation point within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance servicing instructions in the
literature accompanying the jukebox.
The lightning flash with arrowhead
symbol, within an equilateral triangle is
intended to alert the user to the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk
of electric shock to persons.
WARNING
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture. No objects filled with liquid, such as vases, shall be placed on the apparatus.
AVERTISSEMENT
Pour réduire le risque d'incendie ou un choc électrique, ne pas exposer cet appareil à
la pluie ou à l'humidité. Aucun objet rempli de liquide, comme les vases, ne doit être
placé sur l'appareil.
CAUTION!
RISK OF ELECTRIC SHOCK. DO NOT OPEN
DO NOT REMOVE ANY COVERS, GUARDS, OR SHIELDS.
NO USER SERVICEABLE PARTS ARE INSIDE THIS JUKEBOX.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
ATTENTION!
RISQUE DE CHOC ÉLECTRIQUE. NE PAS OUVRIR
NE JAMAIS RETIRER LES COUVERCLES, GARDES, OU DES BOUCLIERS.
AUCUNE PIÈCE RÉPARABLE DANS CE JUKEBOX.
CONFIER L'ENTRETIEN DE PERSONNEL QUALIFIÉ.

NGX Ultra Jukebox 3 22022626 Rev A
Section A -
Jukebox Specifications
NGX
ULTRA
Dimensions:
Uncrated:
Height 31”
Width 33”
Depth 7.5”
Crated:
Height 39”
Width 37”
Depth 14”
Weight:
Uncrated 110 lbs.
Crated 132 lbs.
Amplifier:
Output Power:
(Standard) 1000 W
atts, 4 channels
into 2 Ohm Load
Protection: Thermal and speaker overload
Automatic, self-resetting
Voltage:
120VAC
Frequency:
60Hz
LCD (User Interface):
18.5” HD flat screen
LCD (Video Display):
32” HD flat screen
Speakers:
none

22022626 Rev A 4 NGX Ultra Jukebox
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NGX Ultra Jukebox 5 22022626 Rev A
Section B -
Placing the Wall-Mounted Jukebox on Location
•Location Power and Warnings
•Jukebox Power and Reset Switch
•Wall Mounting Instructions
•IR Remote Installation Instructions
•Testing the Unit
•Lighting Controller
•Marque Display

22022626 Rev A 6 NGX Ultra Jukebox
Location Power and Warnings
The jukebox must have a clean source of properly-phased and grounded 120VAC
power at 10 amps max. This MUST be provided 24 hours a day, 7 days a week.
The outlet the jukebox is connected to must NOT be controlled by a switch, nor
should the circuit breaker feeding it be shut off at night.
If the outlet is not properly phased, grounded, or is connected to an overloaded
circuit, it must be corrected by a qualified electrician before using.
The main power distribution unit is the power supply. This device contains a 10 amp fuse with a separate ON/OFF
power switch located on the front of the power supply chassis.
Figure 1-B – Inside View of Cabinet
with Front Door Opened
!

NGX Ultra Jukebox 7 22022626 Rev A
Jukebox Power and Reset Switch
The NGX Ultra jukebox is powered from a standard
120VAC wall plug using the provided power cord.
Inside the jukebox, power is routed to a power
distribution assembly located on the back of the
cabinet (see Figure 1-B). This assembly includes a
10 amp fuse and separate power ON/OFF switch. All
other components in the jukebox are powered by
plugging them into this power distribution assembly.
Soft Power Down
The Core Computer and other components in the
jukebox should remain powered up at all times.
However, there may be times when the jukebox
needs to be turned off so that customers cannot
insert money or make selections. The soft power
down mode will give every outward appearance that
the jukebox is off by turning off the lights, the LCD
displays, the bill acceptor(s), and the credit card
reader; however, the Core Computer and other
internal components remain powered up. There are
multiple ways to enter and exit this soft power down
mode:
•Core Computer Power Button – The button
labeled “POWER” on the Core Computer inside
the jukebox (see Figure 1-B) is used to enter
the soft power down mode. Push it again to
exit the soft power down mode.
•IR Remote Control – The button labeled
“POWER” on the IR remote control transmitter
will also toggle the soft power state just like the
button described above.
•6 Button Wired Volume Control – This
control can be modified to provide a POWER
function. See Wired 6 Button Volume Control
on page 10 for details.
Computer Core
The jukebox Computer Core can be powered off by
pressing the “SERVICE” button on the Computer
Core (see Figure 1-B), and then touching “Shutdown
Jukebox” on the touchscreen. This will turn off the
Computer Core and other components that get their
power from the ATX power supply in the Computer
Core. To restore power after turning off the ATX
power supply, the jukebox must be rebooted. Reboot
the jukebox by toggling the main power ON/OFF
switch (see Figure 1-B) OFF then back ON,, or by
pushing the ATX Reset Switch (see “ATX Reset
Switch”).
Hard Power Down
When the jukebox power cord is unplugged or the
main power ON/OFF switch is turned off (see Figure
1-B), the jukebox is in the hard power down state. All
power is removed from all components in the
jukebox.
ATX Reset Switch
There is a hidden ATX reset switch located inside the
cabinet on the bottom center of the jukebox cabinet
(see Figure 1-B). It is accessible by either opening
the jukebox door, or by inserting a paper clip,
toothpick, or other long, thin object through the
access hole on the bottom of the jukebox.
•The ATX Reset Switch resets the Computer
Core. This is like the reset switch on a PC.
Pressing and releasing this switch will cause
the computer main board to completely reboot.
Use this switch only if the jukebox is completely
non-responsive. Additionally, when the
Computer Core has been powered down using
the “Shutdown Jukebox” option in Service
Mode, pushing this button will restart the
computer.

22022626 Rev A 8 NGX Ultra Jukebox
Wall Mounting Instructions
Choosing the Location
The jukebox must be mounted on a strong, flat wall.
For uneven walls we recommended a sub panel
made from ¾” plywood or similar material and
properly shimmed to provide a flat mounting surface.
The jukebox should be visible and convenient to use.
Do NOT install directly above a radiator or other
source of heat. Be sure speaker, power, and Internet
wiring can be easily run to the bottom of the unit.
WARNING
The mounting of the jukebox on the wall
should be done by a qualified installer
familiar with wall construction and loading.
The wall and installation hardware MUST be
capable of supporting a 700 lb. load for the
NGX Ultra 2. Failure to follow these
instructions could result in serious injury.
Tools and hardware required for normal installation
into wood wall studs:
•Socket wrench with •Drill driver with 3/16” bit
3/8” and 7/16” sockets •Pencil
•Level •(4) ¼” flat washers
•(4) ¼” x 1 ½” lag
screws (provided)
(provided)
Mounting the Jukebox Cabinet
1. The NGX Ultra uses a simple mounting bracket
designed to attach to two wall studs spaced 16”
on center.
2. While the jukebox remains flat in the packing
carton, remove the plastic bag covering the
machine. Locate the door keys in the handy
pack. Unlock the User Interface (UI) panel and
swing it up far enough to allow the Upper
Display to swing open past the UI panel. Close
and lock the UI panel. Remove the key.
3. Swing the Upper Display up so it is about 90°to
the jukebox cabinet. Locate the Thumb Screw
fastener in the upper right corner of the jukebox
cabinet. Loosen the Thumb Screw and slide it
back toward the rear of the cabinet then
retighten. Slide the Upper Display to the right to
disengage the hinges. Set the Upper Display to
the side for now.
Figure 2-B – Upper Display Hinges
4. Locate the mounting bracket in the packing
carton. Also, locate (4) ¼” x 1½” lag screws, and
(4) ¼” flat washers in the jukebox handy pack.
5. If two wall studs are not located precisely where
the jukebox will be installed, install a subpanel
to provide a solid mounting surface for the
jukebox.
6. Drill a 3/16” pilot hole 72¾” up from the floor into
the left most wall stud. Drill a second 3/16” pilot
hole 16” to the right of the first hole. Be sure the
holes are level with each other and be sure both
holes hit wall studs. Install the mounting bracket
as shown using ¼” x 1½” lag screws and ¼” flat
washers. (See Figure 3-B).
Figure 3-B – Inside View of the Cabinet
7. Lift the jukebox cabinet out of the shipping box
and hang it on the mounting bracket. (See
Figure 4-B).
Caution: the jukebox cabinet weighs about 78
pounds. Use a helper if you cannot safely
manage this much weight.
Figure 4-B – Cabinet on Mounting Bracket

NGX Ultra Jukebox 9 22022626 Rev A
8. Unlock the UI panel and swing it open. Fall stop
cables will keep the panel from falling
completely open. Use the remaining (2) lag
screws and washers to secure the back of the
cabinet to the wall through the slotted mounting
holes in the back of the cabinet.
NOTE: If the wall is concrete, cinder block, brick, or
uses metal wall studs, then a subpanel with the
appropriate fasteners must be used. Heavy-duty
fasteners (one in each corner) must be employed.
The fasteners and subpanel must be able to support
a minimum 700 lbs. Do NOT use “press-in” anchors
or any other “light” or “medium” duty fasteners.
Consult a contractor experienced in the type of
construction used if there is any doubt about the
strength of the mounting devices.
9. Prepare the external wiring. The power cord,
speaker wiring, and Ethernet cable must be
routed to enter the bottom of the jukebox. Use
the block-out plates and nuts to secure the
wiring.Be sure the wiring inside the jukebox
cabinet does not interfere with the bill acceptor
stacker boxes when the currency door is closed.
Cable clamps are provided to help keep wiring
out of the way.
10. Locate the Upper Display Support Brace taped
to the Support Bracket next to the Core
Computer in the cabinet. Remove the tape to
free the Support Brace.
11. Loosen the Thumb Nut and allow the Hinge
Latch safety tab to spring into place.
12. Locate the Display Support Retainer on the
back of the Upper Display. Loosen the two ¼”
hex head screws and move the retainer so the
key hole is exposed on the mounting bracket
(See Figure 6-B).
13. Carefully lift the Upper Display and place it in
position over your head to line up the slide
hinges. The right side hinge on the Upper
Display will push the spring loaded safety tab
back as the display is positioned. Slide the
Upper Display onto the hinges.
Caution: the Upper Display weighs about 30
pounds. Use a helper if you cannot safely
manage this much weight.
Figure 5-B – Upper Display Hinges
14. Retighten the Thumb Nut to prevent the Upper
Display from coming off the hinges.
15. While holding the Upper Display open, slide the
Support Brace up until the lower shoulder bolt is
up past the Support Latch. Swing the free end of
the Support Brace up and insert the shoulder
bolt into the key hole on the Upper Display
Mounting Bracket.
16. Slide the Display Support Retainer toward the
shoulder bolt making sure the retainer fully
engages the shoulder bolt. Tighten the Display
Support Retainer screws (See Figure 6B).
Figure 6-B – Upper Display Attachment
17. Locate the HDMI and Power cables stored
inside, near the top of the cabinet or inside the
Upper Display. Route the cables from the Upper
Display over then around the left side of the
core computer to the Power Distribution Unit
and the HDMI plug on the Video Card in the
core computer.
18. Make sure all cables are dressed properly. Use
the cable clamps in the jukebox to keep cables
in place. Make sure nothing interferes with
opening and closing the Upper Display or the
Currency Panel Door.

22022626 Rev A 10 NGX Ultra Jukebox
IR Remote Installation Instructions
IR Remote Control Installation Instructions
The NGX Ultra Jukebox comes with an IR remote
(located in the Handy Pack). To install, plug the
provided cable into the provided IR remote receiver
(see Figure 10-B) and route the other end of the
cable through one of the wire access holes in the
cabinet. Connect the end of the cable into the Yellow
port labeled “IR Receiver” on the Core Computer.
Install the IR remote receiver above the jukebox, with
a clear line of sight between the receiver and the
handheld transmitter. Plug in and turn on the jukebox
and test the remote.
Figure 10-B – IR Remote Receiver
Button Functionality on the IR Remote
Transmitter
To enable or disable options on the IR remote, see
“IR Remote Setup” in the Network Setup, Jukebox
Operation, Operator Setup Screens Manual.
REJECT
This button is used to cancel (or “reject”) the
selection currently playing, and cancels all (rejects
all) selections in the queue if held down for four
seconds. This functionality can be enabled and
disabled through the software.
POWER
This button turns the lights, the LCD display, the bill
acceptors, and the credit card reader ON/OFF. To
turn them back on and resume normal operation,
press the “POWER” button again.
VOLUME
The CH1+ and CH2+ buttons raise the volume.
The CH1– and CH2– buttons lower the volume.
The PLAY button puts the jukebox in play mode.
The PAUSE button puts the jukebox in pause mode
for a programmed amount of minutes or until the
PLAY button is pushed.
The AP OFF and AP ON buttons turn any
programmed Autoplay mode on/off.
The FUTURE button is used to give a remote credit.
The VID SEL button is used to enable and disable
video selections on the jukebox.
Wired 6 Button Volume Control
The NGX Ultra Jukebox also comes with a small 6
button wired remote control. This control is designed
to be mounted close to the jukebox and provides
some basic functions.
INT.
These buttons change volume for Channels 1 & 2.
EXT.
These buttons change volume for Channels 3 & 4.
CANCEL
This button will cancel the selection currently playing.
MUTE
This button toggles the jukebox between PAUSE
mode and PLAY mode.
The MUTE button on this remote can be repurposed
to function as a POWER button.
Remove the back cover of the remote control then
remove the circuit board. There are two shunt
jumpers located on the board. When these jumpers
are both in the right hand position, the MUTE button
functions as MUTE.
Move both shunt jumpers to the LEFT hand position
to repurpose the MUTE button to function as a
POWER button.
RECEIVER MUST
BE INSTALLED
WITH SENSORS
FACING FRONT
CABLE
CONNECTED
TO TOP OF
RECEIVER

NGX Ultra Jukebox 11 22022626 Rev A
Testing the Unit
Initial Set Up
When all of the network connections have been
made, boot up the jukebox. The first time you turn on
the jukebox with a new hard drive, you will see the
Local Music Configuration Screen, which lists the
available local music configurations that can be
installed on the jukebox. You will be prompted to
select one from the list of available configurations.
This selection can be changed at any time by
pressing the SERVICE button on the Computer Core,
and then touching System Setup -> Advanced
Administration -> Local Music Configuration.
Touch the View button to display a dialog box listing
all of the albums in the selected list. Some albums
may appear grayed out; this means that some or all
of the songs in the album are not currently stored on
this jukebox. If a list with grayed albums is installed,
the grayed albums will start being downloaded to the
jukebox within 24 hours (as long as the jukebox is
connected). If the jukebox becomes disconnected,
any songs not yet downloaded will be unavailable to
patrons.
Touch the Install button to display a dialog box
prompting you to install the selected list. To install the
selected list, touch the Install button at the bottom of
the dialog box.
Testing the Touchscreen, Bill and Coin
Acceptor(s), and Credit Card Reader
Touchscreen – Every time a new hard drive is
installed, the touchscreen should be calibrated.
Follow these steps to calibrate.
1. Press the “CALIBRATE” button on the Computer
Core (see Figure 1-B) to launch the calibration
program.
2. Close the currency door and make sure it is
locked.
3. Follow the directions on the screen, touching the
center of the targets, and then touching different
areas on the screen. If the cursor follows your
movement, touch YES to exit.
Bill/Coin Acceptor(s) and Credit Card Reader –
(NOTE: Credit Card functionality requires a
broadband Internet connection).
1. Press the “SERVICE” button on the Computer
Core to enter Service Mode.
2. Touch the Diagnostics button.
3. Touch Credit Device Tests.
4. To test the bill acceptor(s), insert a $1, $5, $10,
and $20 bill (into each bill acceptor, if the jukebox
has two) and check the screen to make sure
proper credit is displayed.
5. To test the coin acceptor (if installed), deposit
coins into the coin slot and verify proper credit is
displayed on the screen.
6. To test the credit card reader, swipe a valid credit
card and check that the screen displays the last
four digits of the credit card.
7. When finished, touch the Back button to return to
the Main Menu.
Testing the Network
Enter Service Mode by pressing and releasing the
“SERVICE” button on the Computer Core. To test the
network:
1. Touch the System Setup button on screen and
then touch Advanced Administration.
2. On the Advanced Administration Screen, touch
Configure Server. Then touch the Test
Connection button. This test confirms the
jukebox can connect to AMI’s server (“Server
Found”), and authenticate a connection with
AMI’s server (“Connected”).
3. If the connection is successful, you will see “Yes”
next to “Server Found” and “Connected”. If the
connection fails, you will see “No”. If the
connection fails, check the settings on the
Network Information Screen (Diagnostics –>
Network Information). This screen will allow you
to check the IP Configuration and run LAN and
WAN tests.
Testing the Audio
NOTE: For operators pre-testing the jukebox in their
own facility, any features in the application
associated with the network will not work unless the
jukebox is connected to the Internet.
1. If the jukebox is not in Service Mode, press the
“SERVICE” button on the Computer Core to enter
Service Mode.
2. Add one (or more) credits to play a song and test
the audio. Touch Cash Management and then
touch Credit Management.
3. Touch the box under “Credits” and a pop-up box
will display.
4. Touch Clear to remove the “0” from the box.
5. Touch 1(or more) and then touch Update.
6. Touch Save on the Credit Management Screen.
7. Touch Exit Service Mode.
8. After connecting speakers to the jukebox (see
section C), play a local music selection to test the
audio.

22022626 Rev A 12 NGX Ultra Jukebox
HDMI
Splitter
Core
Computer
Upper Display
IN OUT
OUT
To External
Display
Lighting Controller
The NGX ULTRA lighting assembly can be
programmed for several different modes of operation.
By default, the lighting assembly is set to display
random colors and random patterns.
To change the mode, open the main door of the
jukebox. The LED controller is located on the lower
left hand side of the jukebox cabinet. There are two
adjustment pots on the board marked BRIGHT and
SPEED. These are used to set the brightness of the
LEDs and adjust the speed of color changes for the
color cycle display modes.
The five position DIP switch is used to set the
operating mode of the controller. Use the following
table to set the mode.
Beat to the Music
The NGX Ultra includes an audio interface, located
above or on the LED Controller, which allows the
LEDs to change to the beat of the music.
To disable this feature, simply disconnect the audio
cable going to the board.
SW1
SW2
SW3
SW4
SW5
Mode
OFF OFF OFF OFF ON Color cycle – quick change between colors
ON OFF OFF OFF ON Static – Red
OFF ON OFF OFF ON Static – Yellow
ON ON OFF OFF ON Static – Green
OFF OFF ON OFF ON Static – Cyan
ON OFF ON OFF ON Static – Blue
OFF ON ON OFF ON Static – Magenta
ON ON ON OFF ON Static – White
OFF OFF OFF ON ON Static – Orange
ON OFF OFF ON ON Static – Rose
OFF ON OFF ON ON Color cycle – Rainbow: Pastels
ON ON OFF ON ON Color cycle – Patriotic: Red, White and Blue
OFF OFF ON ON ON Color cycle – Holiday: Reds and Greens
ON OFF ON ON ON Color cycle – programmed colors and patterns
OFF
ON
ON
ON
ON
Color cycle
–
random colors and patterns (default)
ON ON ON ON ON Color cycle – gradual change between colors
--- --- --- --- OFF LED lighting OFF
External Video Display
An external video display can be used with NGX
Ultra. However, an HDMI splitter must be purchased
separately. These are available from just about any
electronics retailer like Best Buy or Amazon.com.
The HDMI splitter should be installed inside the
jukebox. The video source is the Video Card inside
the core computer assembly. Disconnect the HDMI
cable from the core computer video card (yellow
mounting plate) and plug it into the primary HDMI
output on the HDMI splitter. Plug the HDMI splitter
input cable into the HDMI connector on the Video
Card in the core computer (yellow mounting plate).
The HDMI cable going to the external monitor will
plug into one of the other HDMI outputs on the
splitter. Route the HDMI cable out one of the cable
access holes in the bottom of the NGX Ultra cabinet.
If the splitter needs 120 volt power, you may be able
to use the Router plug on the Power Distribution unit
in the NGX Ultra jukebox. Just be aware, that outlet
will be power cycled every 15 to 30 minutes if the
Internet connection to the AMI servers is lost.
Normally this is not a problem.

NGX Ultra Jukebox 13 22022626 Rev A
Video Setup
ATTENTION
The Music Video feature requires a high capacity Internet connection capable of
supporting 10GB to 50GB per month of data updates. Use of this feature on a cellular
wireless connection or a capped broadband data plan is not allowed.
By enabling video capability you are acknowledging that this jukebox is connected to a
high capacity wired connection. AMI will not be responsible for any overage charges
that may result from operating a Music Video jukebox on capped bandwidth data plans.
Use on an AMI supplied wireless plan is strictly prohibited.
Enable Music Video Selections
Video Selections must be enabled in the software in
order for Music Video Selections to appear on the
User Interface. Music Video Selections are not
factory enabled in the software.
Once your jukebox is up and running, in Service
Mode navigate to Playback Management Video
Settings. If the Video Settings menu option is not
visible, check the video card to be sure it is installed
properly and fully seated in the PCI-Ex slot on the
mother board. The video card must be present and
detected by the software before this option is made
available.
On the Video Settings screen, verify the Enable
Music Videos checkbox is checked.
Video Signals
The video signal from a Music Video is played
through the Video Card while the jukebox User
Interface (UI) is played through the VGA interface
on the mother board. Video will play from any of the
three video ports (HDMI, DVI, or VGA) on the video
card but only one at a time. The upper video
display must be connected to the video card
during jukebox boot for the software to detect
the display and properly configure the correct
port. If the upper display is plugged into the video
card on boot up, the default video port output will be
VGA. All videos are played using High Definition
720p. Be sure your video display can accept this
signal.
To provide the best video signal, the preferred
video display output port is HDMI. If your location
requires more than one display, use of an HDMI
splitter will be needed. These are available from
your local video retailer or from an Internet retailer.
If your cable runs are excessively long, you may
also need an HDMI repeater. Another option for
long video runs is to purchase an HDMI to Cat5
extender device. Some of these devices will allow
video signals to be extended up to 328 feet over
standard Cat5 or Cat6 cable.
If your video monitor installation uses multiple HDMI
splitters and/or repeaters there is the possibility that
the video image and audio playing through the
jukebox speakers can get out of sync. The Video
Settings page in the Service Mode provides a delay
adjustment to help get the audio and video back in
sync.
While playing a music video, adjust the delay until
the audio and video are back in sync. The slider
can be used for large timing changes. Use the
arrows for small incremental changes. If you touch
either of the boxes showing the time delay in
milliseconds (ms), a keypad will pop open allowing
you to enter a specific number.
Music Video Selection Pricing
Pricing of Video selections is set to 1 more credit
than audio selections. If the audio selection cost is
1 credit, the associated video will cost 2 credits. If
the audio cost is 2 credits, the associated video will
cost 3 credits. The incremental price of a video can
be configured on the Song Pricing screen in the
Service Mode with the minimum increment being 1
credit.
The VID SEL button on the AMI IR Remote control
can be used to enable/disable music videos on the
jukebox. This action will be reflected by the
checkbox shown on the Video Settings screen in
Service Mode.

22022626 Rev A 14 NGX Ultra Jukebox
Video User Interface Features
Several changes to
the jukebox User
Interface have been
made to support
Music Videos. A
“Top Video” tab has
been added to the
left edge of the User
Interface. This
launches a page
similar to the Top 40
page but shows only
video selections.
Songs that have an associated video are shown with a small TV
Monitor icon in the song selection tab.
The artist page on the User Interface
now includes a tab to display only
video selections for that artist.
However, if the artist has no videos
available the All Videos tab will not
show up.
Videos are associated with one or more audio selections. When a customer selects a song to play and there is an
associated video available, the customer is presented a choice to Play Song which plays just the audio from the
song or Play Music Video which plays both. Selecting the video option will cost additional credits.
Selecting a video from the Top Video tab or the All Videos tab will present only the video selection. The audio
only option will not be presented in this case.
The Priority Play
option will place the
selection in a priority
pay queue.
Selections in the
priority play queue
are played ahead of
any selections in the
regular play queue.

NGX Ultra Jukebox 15 22022626 Rev A
Section C -
Sound System Set Up
•Extension Speaker Operation
•Selecting Speaker Power
•Speaker Connection Diagrams

22022626 Rev A 16 NGX Ultra Jukebox
Sound System Set Up
The NGX Ultra jukebox sound system is powered by a 1000 Watt S-Pro2 Class 2 power amplifier manufactured by
Pascal. Speaker terminals are provided to connect extension speakers directly to the amplifier. An Audio Output
Transformer Kit (part number 22180806) is available if your installation uses 70 volt speakers or you need to
connect extension speakers using various power taps.
Extension Speaker Operation
To avoid poor sound quality, care must be taken when adding extension speakers. The following requirements
must be met:
•Speakers connected to the amplifier must be wired so the power consumed by the extension speakers
does not exceed the amplifier power rating of 500 watts per channel.
•Complete the Extension Speaker Worksheet (Table 1-1) for each channel and verify it does not exceed
the 500 watt amplifier channel rating. After wiring the speakers, perform the Amplifier Overload Check
immediately following Table 1-1.
•All speakers must be connected with the correct polarity (see Figure 1-A).
•Do not bridge output channels.
Low Impedance Speakers
Low impedance speakers (16, 8, or 4-ohm) can be used when the connecting cable is less than 100 feet. Keep
the following two things in mind when wiring your speakers:
1. No more than one 4-ohm speaker should be connected to a speaker line. If several 4-ohm speakers are to
be used, each speaker should have its own line.
2. The loss in 100 feet of 18-gauge zip-cord feeding on an 8-ohm speaker is 15%. The loss for two 8-ohm
speakers is 30%.
Selecting Speaker Power
General Instructions
This section will lead you through the power and speaker selection process. This process consists of three
major steps and several smaller steps. The major steps are:
1. Identify the extension speakers and compute the speaker power for speakers connected directly across the
amplifier.
2. Make the extension speaker connections.
3. Perform an amplifier overload check (see instructions immediately following Table 1-1).
Selection Procedures
•Use a pencil (you may want to revise your figures) to fill in the Extension Speaker Worksheet on the
following pages.
•Use the Table 1-1 Worksheet to help you calculate the amount of power consumed by the extension
speakers.
•An extension speaker RMS power rating should be at least 10% higher than the power it will consume at
maximum jukebox volume.
When RMS power to speaker
at maximum jukebox volume is: Then recommended RMS power
rating of speaker is:
240 watts 300 watts
120 watts 150 watts
60 watts 75 watts
30 watts 40 watts

NGX Ultra Jukebox 17 22022626 Rev A
Table 1-1 –Extension Speaker Worksheet
Sheet 1
Extension Speakers Connected to Amplifier Channel + and – terminals
Place the quantity of speakers in the blank under Qty and multiply the quantity times the power consumption. Place
your results in the blank under Total.
Qty Total
CH 1 CH 2 CH 1 CH 2
Two 8-ohm speakers in series:
(30 watts to each speaker) ______ ______ at 60 watts per series = ______ ______ watts
Two 4-ohm speakers in series:
(60 watts to each speaker) ______ ______ at 120 watts per series = ______ ______ watts
8-ohm speakers: ______ ______ at 120 watts each = ______ ______ watts
4-ohm speakers: ______ ______ at 240 watts each = ______ ______ watts
Total Load, sum Total columns for CH1 and CH2
______ ______ watts
Qty Total
CH 3 CH 4 CH 3 CH 4
Two 8-ohm speakers in series:
(30 watts to each speaker) ______ ______ at 60 watts per series = ______ ______ watts
Two 4-ohm speakers in series:
(60 watts to each speaker) ______ ______ at 120 watts per series = ______ ______ watts
8-ohm speakers: ______ ______ at 120 watts each = ______ ______ watts
4-ohm speakers: ______ ______ at 240 watts each = ______ ______ watts
Total Load, sum Total columns for CH3 and CH4
______ ______ watts
Amplifier Overload Check
Check that the amplifier is not overloaded by performing the following steps:
1. Make sure that the extension speakers are connected to the amplifier terminals properly (Channel X + –).
2. If the red OVERLOAD LED is always lit, the amplifier is overloaded and will shut down. You must perform
Step 3.
3. Do this step only if the OVERLOAD LED came on as described in Step 2.
•Find the source of the overload (shorted speaker wires, shorted speaker, too many speakers
connected).
•After you fix the short, disconnect a few speakers to reduce the wattage. Repeat Step 2.
•If no overload is detected, reconnect the disconnected speakers (ensure you do not have too many
speakers, use Table 1-1). Repeat step 2.

22022626 Rev A 18 NGX Ultra Jukebox
Figure 1-C
300 W
4 Ohms
300 W
4 Ohms
300 W
4 Ohms
300 W
4 Ohms
300 W
4 Ohms
300 W
4 Ohms
75 W
4 Ohms
75 W
4 Ohms
75 W
4 Ohms
75 W
4 Ohms
75 W
4 Ohms
75 W
4 Ohms
150 W
8 Ohms
150 W
8 Ohms
75 W
4 Ohms
75 W
4 Ohms
Primary
Amplifier
Load as shown is
480 W per channel.
Maximum power capacity
is achieved.
NOTE: SPEAKER WATTAGE SHOWN
IS RATING OF SPEAKER
+ +
+ +
+
+
+
++
+
Load as shown is
360 W per channel.
Channel 2 +
Channel 2 -
Channel 1 +
Channel 1 -
Channel 2 +
Channel 2 -
Channel 1 +
Channel 1 -
Load as shown is
240 W per
channel
+
+
+
++
+
Channel 2 +
Channel 2 -
Channel 1 +
Channel 1 -
Primary
Amplifier
Primary
Amplifier