
6
WHAT TO DO IF YOU SMELL GAS
If you smell gas then please follow the points below for your immediate safety.
All our gas appliances are checked for gas soundness before they leave our factory and it is extremely
rare that one of our products will leak gas. Before calling our service department please ensure that
there is a fault with the product as any faults with other gas appliances that you may have or improper
installation are not covered by our warranty and any visit may be chargeable to you.
Our service department can be on 0844 815 8880 (UK) or 0818 464646 (ROI) and our staff will
endeavour to help you with any questions you may have.
1. Do not ignite any naked ame or spark
2. Do not switch any electrical sockets or appliances on or off
3. Open all windows and doors to the room
4. Turn off the supply to the hob (there should be an isolation tap in an adjacent cupboard tted)
5. If possible and safe, remove power from the hob or pull oout the plug
6. If you still smell gas after doing this and allowing the air to clear, switch off the main supply
If you still smell or hear gas after the hob is isolated and the supply is
switched off then call National Grid on 0800 111 999 (UK) or 1850 20 50 50
(ROI) for further advice 24 hours a day
If you have isolated the problem to the hob please call our service department
for further assistance on 0844 815 8880 (UK) or 0818 464646 (ROI).
Never have your gas hob installed
or serviced by anyone who is not
GasSaferegisteredandqualied
to work on the product
• If the gas leaking from the piping network has ignited, close the gas supply immediately by closing
the mains / supply valve.
• If the gas leaking from a container has ignited, cover the contained with a wet blanket, and close
the container valve immediately. After the container has cooled down, take it outdoor. It is strictly
prohibited to use the failed container again.
• Close the mains / supply valve if a break of a couple of days in the usage of the appliance is
expected. Close the valve each time after the use of the appliance if your cooktop is connected to a
gas container.
• Caution! Should the permanently sealed supply cord break, have it replaced by the manufacturer or
by a Gas Safe registered repair service.
Please Note:
When Gas Safe is mentioned in this instruction booklet, this also refers to the Register of Gas Installers
Ireland (RGII).