Amroad IX-6030 User manual

version v20131202 - eng
 
AMROAD
IXSERIES
  

About this product
The use of this equipment may be subject to local rules and regulations. The following rules and
regulations may be relevant in some or all areas.
Federal Communications (FCC Statement)
This device complies with FCC Rules Part 1 . Operation is subject to the following two conditions: (1)
this device may not cause harmful interference and (2) this device must accept any interference
received including interference that may cause undesirable operation.
This equipment has been tested and found to comply within the limit of a Class A digital device,
pursuant to Part 1 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined
by switching the equipment on and off, the user is encouraged to try to correct the interference by one
or more of the following measures:
˙Reorient or relocate the interference receiving antenna.
˙Increase the distance of separation between the equipment and interference receiver.
˙Connect the equipment to a power outlet on a circuit different from that to which the interference
receiver is connected.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.

CE Notice (European Union)
The symbol indicates compliance of this equipment to the EMC Directive and the Low Voltage
Directive of the European Union. These markings indicate that this system meets the following
technical standards:
EN 55022:1 8+A1: 2000+A2: 2003 Class A
EN 61000-3-2: 2000
EN 61000-3-3: 1 5+A1: 2001
EN 55024: 1 8+A1: 2001+A2: 2003
EN 61000-4-2: 1 5+A1: 1 8 +A2: 2001
EN 61000-4-3: 2002+A1: 2002
EN 61000-4-4: 1 5+A1: 2001 +A2: 2001
EN 61000-4-5: 1 5+A1: 2001
EN 61000-4-6: 1 6+A1: 2001
EN 61000-4-8: 2001 (optional)
EN 61000-4-11: 2004
RF INTERFERENCE WARNING: This is a Class A product. In a domestic environment this product
may cause radio frequency (RF) interference, in which case the user may be required to take
adequate measures.
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TABLE OF CONTENTS
1Introduction.......................................................................................................................................... 1
1.1 Overview................................................................................................................................. 1
1.2 Platform Category................................................................................................................... 2
1.3 Installation............................................................................................................................... 2
2Managing with Web Interface.............................................................................................................. 6
3Wizard Configuration........................................................................................................................... 7
1.4 Add Account Wizard................................................................................................................ 7
Step 1: Add User Group.......................................................................................................7
Setp 2: Add User.................................................................................................................. 9
Step 3: Choose Device...................................................................................................... 10
Step 4: Add Device............................................................................................................10
Step : Add Extension........................................................................................................ 11
3.1. .1Add Extension of IP Phone..............................................................................11
3.1. .2Add Analog Phone...........................................................................................13
1. Add Route & Trunk................................................................................................................14
Step 1: Add Route.............................................................................................................. 14
Step 2: Add Route Group...................................................................................................1
Step 3: Choose Trunk........................................................................................................16
Step 4: Add Trunk..............................................................................................................16
2. .1Add SIP Trunks.................................................................................................. 16
2. .2Add Analog PSTN Trunks...................................................................................19
2. .3Add ISDN PSTN Trunks.....................................................................................21
Step : Assign Trunk.......................................................................................................... 23
1.6 Mass Extension Adding......................................................................................................... 24
Step 1: Add User & Extension............................................................................................24
4System Configuration........................................................................................................................ 26
1.7 PBX System.......................................................................................................................... 26
1.8 Time...................................................................................................................................... 26
4.1.1 System Time Zone..................................................................................................... 26
4.1.2 Real Time Clock (RTC) Setup....................................................................................26
1.9 WAN...................................................................................................................................... 26
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4.1.3 Static IP..................................................................................................................... 27
4.1.4 DHCP.........................................................................................................................27
4.1. PPPoE....................................................................................................................... 27
4.1.6 LAN Only................................................................................................................... 27
4.1.7 MAC Clone................................................................................................................ 28
1.10 LAN..................................................................................................................................... 28
1.11 LAN Routing........................................................................................................................28
4.1.8 Add a Route............................................................................................................... 28
4.1.9 Edit a Route............................................................................................................... 29
4.1.10 Delete a Route.........................................................................................................29
1.12 Dynamic DNS...................................................................................................................... 29
4.1.11 Enable Dynamic DNS.............................................................................................. 29
4.1.12 Disable Dynamic DNS.............................................................................................29
1.13 QoS..................................................................................................................................... 29
4.1.13 Enable QoS............................................................................................................. 30
4.1.14 Disable QoS............................................................................................................. 30
1.14 Virtual Server....................................................................................................................... 30
4.1.1 Add a Service...........................................................................................................31
4.1.16 Edit a Service...........................................................................................................31
4.1.17 Delete a Service......................................................................................................31
1.1 Firewall................................................................................................................................ 31
4.1.18 Firewall General.......................................................................................................31
4.1.18.1Allow WAN to Respond PING.......................................................................31
4.1.18.2Deny Administration From WAN....................................................................31
4.1.18.3Allow Auto Provision From WAN...................................................................32
4.1.18.4Allow Telnet Connection From WAN..............................................................32
4.1.18. Deny SSH Connection From WAN................................................................32
4.1.18.6Allow HTTP Administration From WAN.........................................................32
4.1.18.7Deny SNMP Service From WAN...................................................................32
4.1.19 Firewall Expert......................................................................................................... 32
1.16 Maintenance........................................................................................................................ 33
4.1.20 Storage Backup....................................................................................................... 33
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4.1.20.1Back up to USB Mass Storage......................................................................33
4.1.20.2Back up to NFS Server..................................................................................33
4.1.21 System Alert............................................................................................................. 34
4.1.22 SIP UA..................................................................................................................... 34
4.1.23 CDR Log.................................................................................................................. 3
4.1.24 System Log..............................................................................................................37
4.1.2 Active Calls.............................................................................................................. 38
1.17 Firmware Upgrade...............................................................................................................38
1.18 Stackable Management (PC#1 only)...................................................................................39
4.1.26 Operation Modes..................................................................................................... 39
4.1.27 Consolidated Management......................................................................................39
4.1.28 Configuration Procedure..........................................................................................39
4.1.28.1Case I: Stack multiple IP PBX boxes from scratch........................................39
4.1.28.2Case II: Stack a new IP PBX box with an existing running box.....................40
4.1.28.3Case III: Add new slave boxes to an existing stack.......................................41
4.1.28.4Remove slave boxes from stack....................................................................41
1.19 Shutdown............................................................................................................................ 41
1.20 Logout................................................................................................................................. 41
Service Configuration........................................................................................................................ 43
1.21 NTP..................................................................................................................................... 43
.1.1 Enable NTP Service...................................................................................................43
.1.2 Disable NTP Service..................................................................................................43
1.22 SNMP.................................................................................................................................. 43
.1.3 Enable SNMP Service...............................................................................................43
.1.4 Disable SNMP Service...............................................................................................44
1.23 STUN.................................................................................................................................. 44
.1. Enable STUN Service................................................................................................44
.1.6 Disable STUN Service...............................................................................................44
1.24 TFTP................................................................................................................................... 44
.1.7 Enable TFTP Service.................................................................................................44
.1.7.1Change Directory............................................................................................4
.1.7.2Add a Folder.................................................................................................... 4
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.1.7.3Del a Folder..................................................................................................... 4
.1.7.4Download a File..............................................................................................4
.1.7. Delete a File....................................................................................................4
.1.7.6Upload a File...................................................................................................4
.1.8 Disable TFTP Service................................................................................................46
1.2 DHCP.................................................................................................................................. 46
.1.9 DHCP Service............................................................................................................ 46
.1.9.1Enable DHCP Service.....................................................................................46
.1.9.2Disable DHCP Service....................................................................................46
.1.10 Add New.................................................................................................................. 46
.1.10.1Add DHCP Range.........................................................................................46
.1.10.2Edit DHCP Range.........................................................................................47
.1.10.3Delete DHCP Range..................................................................................... 47
.1.11 Show Leased Clients...............................................................................................47
1.26 IP PBX................................................................................................................................. 47
.1.12 Operations............................................................................................................... 47
.1.12.1Reload IP PBX Configuration........................................................................47
.1.12.2Backup IP PBX Configuration........................................................................47
.1.12.3Restore IP PBX Configuration.......................................................................48
.1.12.4Restart IP PBX Configuration........................................................................48
.1.12. Revert IP PBX Configuration.........................................................................48
.1.13 Settings.................................................................................................................... 48
.1.14 Hotkey...................................................................................................................... 0
.1.1 Systemwide Speed Dial........................................................................................... 1
6IP PBX Configuration......................................................................................................................... 2
1.27 User Management............................................................................................................... 2
6.1.1 User Group................................................................................................................ 2
6.1.1.1Add a User Group........................................................................................... 2
6.1.1.2Edit a User Group............................................................................................ 2
6.1.1.3Delete a User Group....................................................................................... 2
6.1.1.4Search a User Group...................................................................................... 3
6.1.2 User........................................................................................................................... 4
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6.1.2.1Add a User......................................................................................................
6.1.2.2Edit a User......................................................................................................
6.1.2.3Clone a User...................................................................................................
6.1.2.4Delete a User..................................................................................................
6.1.2. Search a User.................................................................................................
1.28 Device Management........................................................................................................... 6
6.1.3 IP Phone.................................................................................................................... 6
6.1.3.1Add a Device................................................................................................... 6
6.1.3.2Edit a Device................................................................................................... 6
6.1.3.3Delete a Device............................................................................................... 7
6.1.3.4Search a Device.............................................................................................. 7
6.1.4 Extension of IP Phone............................................................................................... 8
6.1.4.1Add an Extension............................................................................................ 9
6.1.4.2Edit an Extension............................................................................................ 9
6.1.4.3Clone an Extension......................................................................................... 9
6.1.4.4Delete an Extension........................................................................................ 9
6.1.4. Search an Extension.......................................................................................60
6.1. Analog Phone............................................................................................................63
6.1. .1Add an Analog Phone......................................................................................64
6.1. .2Edit an Analog Phone......................................................................................64
6.1. .3Delete an Analog Phone..................................................................................64
6.1.6 IP Phone Firmware....................................................................................................67
6.1.6.1Add IP Phone Firmware..................................................................................67
6.1.6.2Delete IP Phone Firmware..............................................................................67
1.29 Call Route............................................................................................................................ 67
6.1.7 Route Management................................................................................................... 67
6.1.7.1Add a Route.................................................................................................... 68
6.1.7.2Edit a Route....................................................................................................68
6.1.7.3Delete a Route................................................................................................68
6.1.7.4Search a Route............................................................................................... 68
6.1.8 Route Group Management........................................................................................69
6.1.8.1Add a Route Group.........................................................................................70
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6.1.8.2Edit a Route Group..........................................................................................70
6.1.8.3Delete a Route Group.....................................................................................70
6.1.8.4Search a Route Group....................................................................................70
1.30 Trunk................................................................................................................................... 71
6.1.9 SIP Trunk................................................................................................................... 71
6.1.9.1Add a SIP Trunk..............................................................................................71
6.1.9.2Edit a SIP Trunk..............................................................................................71
6.1.9.3Clone a SIP Trunk...........................................................................................71
6.1.9.4Delete a SIP Trunk..........................................................................................71
6.1.9. Search a SIP Trunk.........................................................................................71
6.1.10 Analog PSTN Trunk.................................................................................................76
6.1.10.1Add an Analog PSTN Trunk..........................................................................77
6.1.10.2Edit an Analog PSTN Trunk...........................................................................77
6.1.10.3Delete an Analog PSTN Trunk......................................................................77
6.1.11 ISDN PSTN Trunk....................................................................................................79
6.1.11.1Add an ISDN PSTN Trunk.............................................................................79
6.1.11.2Edit an ISDN PSTN Trunk.............................................................................80
6.1.11.3Delete an ISDN PSTN Trunk.........................................................................80
6.1.12 POTS....................................................................................................................... 82
6.1.12.1FXO Port Configuration Settings...................................................................82
6.1.12.2FXS Port Configuration Settings....................................................................84
6.1.12.3ISDN Port Configuration Settings..................................................................84
6.1.13 Digitmap................................................................................................................... 8
6.1.13.1Add a Digitmap..............................................................................................8
6.1.13.2Edit a Digitmap..............................................................................................8
6.1.13.3Delete a Digitmap..........................................................................................8
7Feature.............................................................................................................................................. 87
1.31 Call Park.............................................................................................................................. 87
1.32 Life Line............................................................................................................................... 87
7.1.1 Add a Life Line Pattern...............................................................................................88
7.1.2 Edit a Life Line Pattern...............................................................................................88
7.1.3 Delete a Life Line Pattern.......................................................................................... 88
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1.33 Meet-me Conference...........................................................................................................88
7.1.4 Add a Meet-me Conference.......................................................................................89
7.1. Edit a Meet-me Conference.......................................................................................89
7.1.6 Delete a Meet-me Conference...................................................................................89
1.34 Music On Hold..................................................................................................................... 90
7.1.7 Music on Hold Management......................................................................................90
7.1.7.1Add a MOH File...............................................................................................90
7.1.8 Media File Management............................................................................................90
7.1.8.1Edit a MOH File...............................................................................................90
7.1.9 MOH ID List............................................................................................................... 91
7.1.9.1Edit a MOH ID.................................................................................................91
7.1.9.2Delete a MOH File...........................................................................................91
1.3 Voicemail............................................................................................................................. 91
1.36 Broadcast............................................................................................................................ 93
7.1.10 Add a Broadcast......................................................................................................93
7.1.11 Edit a Broadcast.......................................................................................................93
7.1.12 Delete a Broadcast.................................................................................................. 93
1.37 Worktime............................................................................................................................. 94
7.1.13 Add a Worktime........................................................................................................94
7.1.14 Edit a Worktime........................................................................................................ 94
7.1.1 Delete a Worktime...................................................................................................9
1.38 Memo Call........................................................................................................................... 9
7.1.16 Add a Memo Call.....................................................................................................96
7.1.17 Edit a Memo Call..................................................................................................... 96
7.1.18 Delete Memo Call.................................................................................................... 96
1.39 Automatic Call Distribution (PC#1 only)...............................................................................97
7.1.19 Set Agent Login and Logout.....................................................................................97
7.1.20 Add an Agent........................................................................................................... 97
7.1.21 Edit an Agent........................................................................................................... 97
7.1.22 Delete an Agent.......................................................................................................98
7.1.23 Add a Queue............................................................................................................ 98
7.1.24 Edit a Queue............................................................................................................ 98
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