
Please call AMTC Technical Support at 1-800-874-7822 if further assistance is needed.
1. Do not use any abrasive or chemical cleaners to clean the unit as they may discolor or damage the finish of the product.
2. Do not directly hose down unit with water to avoid possible damage to electronics or batteries.
3. Maintain unit’s appearance by wiping unit down using a soft, damp cloth or microfiber towel to remove any residue.
PROBLEM SOLUTION
Red LED does not come on in sensor window
after installation of batteries
Check that all (4) AA batteries are installed correctly and are making proper contact.
Remove all (4) AA batteries and re-install them.
Make sure that at least (1) battery is not drained. Replace with new batteries if necessary.
Solid red LED stays on in sensor window Drained battery indicator (batteries are dead). Replace with new batteries.
Water got inside the battery compartment causing damage to battery contacts and batteries.
Clean battery contacts with metal brush and replace all batteries with new batteries.
Unit does not flush electronically Make sure that water is turned on.
Make sure to stand/sit within the sensor range for at least (10) seconds or until red LED
blinks once before you move away.
Make sure that all (4) AA batteries are installed correctly and are making proper contact.
Make sure that sensor range is properly adjusted (refer to page 6 of this manual).
Remove and re-install the unit.
Replace the diaphragm (refer to diaphragm repair kit chart on page 10 of this manual).
Unit flushes sometimes electronically Make sure you are within sensor range to activate the unit.
Watch red LED blink once, then move away from the sensor range.
Make sure that sensor range is properly adjusted (refer to page 6 of this manual).
Adjust sensor angle downward to read lower (refer to page 7 of this manual).
Check for dirt or debris in the diaphragm.
Remove and re-install the unit.
Unit does not shut off Check for dirt or debris in the bleed hole of diaphragm.
Remove all (4) AA batteries and re-install.
Remove an re-install the unit.
Replace the diaphragm (refer to diaphragm repair kit chart on page 10 of this manual).
Unit is not picking up/reading user Sensor range is set too short.
Make sure that sensor range is properly adjusted (refer to page 6 of this manual).
Unit does not pick up/read user on high
toilet application, or small children on urinal
Adjust sensor angle downward to read lower (refer to page 7 of this manual).
Make sure that sensor range is properly adjusted (refer to page 6 of this manual).
Unit does not activate if sensor angled
downward
Make sure that sensor range is properly adjusted (refer to page 6 of this manual).
Sensor is reading opposite wall or mirror and
activating a ghost flush
Sensor range is set too long and needs to be shortened.
Adjust sensor range to read shorter (refer to page 6 of this manual).
Electronic flush is too short Make sure that correct diaphragm is being used (refer to page 10 of this manual.
Move dip switch #5 up to activate high volume flush mode (refer to page 6 of this manual).
Turn angle stop screw counterclockwise to increase the water volume.
Electronic flush is too long Make sure that correct diaphragm is being used (refer to page 10 of this manual).
Replace diaphragm.
Turn angle stop screw clockwise to decrease the water volume.
Locking ring does not fit valve body correctly Check that you have the correct locking ring
Check that threading on valve body is not damaged. Replace valve body if necessary.
Locking ring may be damaged. Replace the locking ring if necessary.
CARE AND MAINTENANCE
TROUBLESHOOTING
8