Andrew CommScope RET Master User manual

Bulletin 653515.Revision A May 2014 1
Andrew Solutions
Customer Support Center
North America: [phone]
International: [phone]
Email: [e-mail]
Visit our website at www.commscope.com or contact your local
Andrew Solutions representative for more information.
®2014 CommScope, Inc. All rights reserved.
RET Master and Andrew Solutions are trademarks of CommScope Inc.
All trademarks identified by ® or ™ are registered trademarks or
trademarks, respectively, of CommScope. This document is for
planning purposes only, and is not intended to modify or supplement
any specifications or warranties relating to Andrew Solutions products
or services.
RET Master®
Operations Manual
First Release, May 2014

RET Master
2 May 2014 Bulletin 653515.Revision A
WARRANTY
NOTICE
Proper installation procedures must be followed when installing and operating RET equipment.
Failure to assure installations are done properly by trained installation personnel and to follow
procedures discussed in this bulletin may cause warranty for such products to be void.
CommScope requires pre-testing actuators on the ground prior to installation using the
CommScope portable controller and the latest version of the controller software. This will verify
proper actuator functionality and also ensure that the latest available actuator firmware release is
installed on the actuator. Failure to conduct pre-test and pre-installation procedures defined by
CommScope will void warranty.
SAFETY
NOTICE
The installation, maintenance, or removal of an
antenna requires qualified, experienced
personnel. CommScope installation
instructions are written for such installation
personnel. Antenna systems should be
inspected once a year by qualified personnel to
verify proper installation, maintenance, and
condition of equipment.
CommScope disclaims any liability or
responsibility for the results of improper or
unsafe installation practices.
It is recommended that transmit power be
turned off when the field installation is
performed. Follow all applicable safety
precautions as shown on this page
Do not install near
power lines. Power
lines, telephone
lines, and guy wires
look the same.
Assume
any wire or
line can electrocute
you.
D
o not install on
a wet or windy
day or when
lightning or
thunder is in the
area. Do not use
metal ladder.
Wear shoes with
rubber soles and
heels. Wear
protective
clothing including
a long-sleeved
shirt and rubber
gloves
Notices and Precautions
GENERAL INSTRUCTIONS
• It is recommended to turn off the transmit power when working around an installed antenna.
• RET connections are weather resistant and must not be weatherproofed.
• It is required to connect the RET antenna system to the controller and to test it ON THE
GROUND
before installing the antenna.
• Register online at www.commscope.com to receive e-mail announcements for software updates.
• Please contact the CommScope Customer Support Center (see bottom of cover page) for any
questions .
CommScope Infrastructure Academy offers installation training.

RET Master
Bulletin 653515.Revision A May 2014 3
Table of Contents
1 Getting Started ............................................................................................. 8
1.1 System Description ....................................................................................................................... 8
1.2 Package Contents .......................................................................................................................... 8
1.3 Front View ..................................................................................................................................... 8
1.4 Back View ...................................................................................................................................... 9
2 Setup .......................................................................................................... 10
2.1 Configuring the RET Master Wi Fi Settings ................................................................................. 10
2.2 Supported Mobile Devices .......................................................................................................... 10
2.3 Downloading the CommScope RET Master App ......................................................................... 10
2.4 Connecting to the RET Master Unit ............................................................................................ 10
2.5 Updating the RET Master Unit Software..................................................................................... 10
2.6 Power Considerations ................................................................................................................. 10
3 A Guide to the RET Master App ................................................................... 11
3.1 Welcome Screen ......................................................................................................................... 11
3.2 Navigation ................................................................................................................................... 11
3.3 Device Management View .......................................................................................................... 11
3.3.1 Finding AISG Devices ........................................................................................................... 11
3.3.2 Tools Options ...................................................................................................................... 11
3.3.2.1 Sort By… .......................................................................................................................... 11
3.3.2.2 Update All Devices .......................................................................................................... 11
3.3.2.3 AISG 2.0 Reset and AISG 1.1 Revert ................................................................................ 12
3.3.2.4 Changing AITM Operational Mode ................................................................................. 12
3.3.2.5 Changing to Ericsson Mode ............................................................................................. 12
3.3.3 Controlling an AISG Device ................................................................................................. 12
3.3.3.1 Viewing Device Details .................................................................................................... 12
3.3.3.2 Viewing Device Alarms .................................................................................................... 12
3.3.3.3 Clear Alarms on a Device ................................................................................................ 12
3.3.3.4 Changing the Position of a RET ....................................................................................... 12
3.3.3.5 Configuring the Antenna Model Configuration of a RET ................................................ 13

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4 May 2014 Bulletin 653515.Revision A
3.3.3.6 Calibrating a RET ............................................................................................................. 13
3.3.3.7 Configuring AISG Data for a RET ..................................................................................... 13
3.3.3.8 Configuring AISG Data for a TMA .................................................................................... 14
3.3.3.9 Changing the Gain of a TMA ........................................................................................... 14
3.3.3.10 Changing the Amplifier Mode of a TMA ..................................................................... 14
3.4 Diagnostics View ......................................................................................................................... 14
3.4.1 Loopback Test ..................................................................................................................... 14
3.4.2 Tilt Range Test ..................................................................................................................... 15
3.4.3 Dither Test ........................................................................................................................... 15
3.4.4 AISG Pin Test ....................................................................................................................... 15
3.5 Alarms View ................................................................................................................................ 15
3.6 Battery View ................................................................................................................................ 16
3.7 Settings View ............................................................................................................................... 16
3.8 Site Reports ................................................................................................................................. 16
3.8.1 Creating a Site Report ......................................................................................................... 16
3.8.2 Sharing a Site Report ........................................................................................................... 16
3.8.3 Deleting a Site Report ......................................................................................................... 16
3.9 Help Center ................................................................................................................................. 16
3.10 About ........................................................................................................................................... 16
Troubleshooting Guide ............................................................................... 17
4.1 My RET Master app won’t connect to the RET Master unit, or keeps disconnecting from the
RET Master unit. ...................................................................................................................................... 17
4.2 My RET Master SSID is not showing up as a Wi Fi network........................................................ 17
4.3 My RET Master Wi Fi password doesn’t work. ........................................................................... 17
4.4 I can’t connect to the RET Master Wi Fi because I don’t know the password. .......................... 17
4.5 I can’t find any AISG devices. ...................................................................................................... 17
4.6 My RET won’t allow movement. ................................................................................................. 17
5 LED Color Reference Chart .......................................................................... 18
6 Certifications .............................................................................................. 19

RET Master
Bulletin 653515.Revision A May 2014 5
List of Figures
Figure 1 RET Master Front View ................................................................................................................... 8
Figure 2 RET Master Back View ..................................................................................................................... 9

RET Master
6 May 2014 Bulletin 653515.Revision A
List of Tables
Table 1 LED Color Chart .............................................................................................................................. 18

RET Master
Bulletin 653515.Revision A May 2014 7
About This Document
The RET Master Operation Manual describes the setup and operation of the RET Master unit and
guidance for the RET Master iOS app.
Revision History
Version Date Issued Scope
653515 A May 2014 Initial version

Bulletin 653515.Revision A May 2014 9
1Getting Started
1.1 System Description
RET Master allows for monitoring and control of base station antennas equipped with AISG compliant
Remote Electrical Tilt (RET) actuators, TMAs, and SmartBeam devices using a handheld device, such as
an iPhone.
This manual describes the setup and operation of a RET Master unit .
1.2 Package Contents
In addition to your RET Master unit, your package includes:
•A/C power adapter
•Rubber holster
•RET Master Quick Guide
1.3 Front View
Figure 1 RET Master Front View
•Battery Charging LED – When the power adapter is connected and plugged into an A/C source,
this LED is red while the battery pack is charging, and green when the battery pack reaches full
charge. It is off when the unit is running on battery.

RET Master
Bulletin 653515.Revision A May 2014 9
•Power LED – This LED is solid green while running on A/C power or if on battery, and the battery
charge is more than 20% capacity. The LED is solid red when the unit is running on battery and
the battery charge is 20% or less of capacity.
•ON/OFF switch – Use to turn unit power on/off. Battery pack may be charged regardless of this
switch state.
•A/C Power plug – Connect the included AC adapter to this port to power the unit while
simultaneously charging the battery pack.
• USB port – Use this port to recharge your handheld device (iPhone, etc.).
•Reset button – Press and release to reset the unit processors. Press and hold for more than 5
seconds to reset the unit’s Wi Fi settings to factory defaults. This button is accessible from a
small hole along the side of the RET Master unit.
• Carabineer loop – The rubber holster provides this feature to attach the RET Master unit to a
belt or utility bag.
1.4 Back View
Figure 2 RET Master Back View
•AISG port – Connect your AISG compliant actuators and/or tower mounted amplifiers to this
port to monitor and control.
•DIAG port – This port is used for the Diagnostic Loopback Test.
•AISG COM LED – Blinking green indicates the RET Master unit is communicating with AISG
devices. Blinking red indicates a short circuit has been detected on the AISG bus. In this case,
the AISG bus may not be powered. To clear this condition, remove the AISG cable, and then
power the unit off and back on.

RET Master
10 May 2014 Bulletin 653515.Revision A
2Setup
2.1 Con iguring the RET Master Wi-Fi Settings
The RET Master is configured with a default SSID based on its serial number. This can be changed using
the web interface resident on the unit.
1. Connect to the unit’s Wi Fi by selecting its SSID in the network settings on a PC or handheld
device.
2. Open a web browser.
3. Type in the URL “192.168.1.1” and enter.
4. Select the “Wireless” tab.
5. Enter a new SSID and click “Save”.
Note that the SSID can be reset to the factory default by holding the Reset button for more than 5
seconds.
2.2 Supported Mobile Devices
The RET Master app is currently available for Apple iPhone, iPod, and iPad, with iOS 6.x or 7.x.
2.3 Downloading the CommScope RET Master App
Search for “RET Master” in the Apple Store. The RET Master app is free.
2.4 Connecting to the RET Master Unit
From the mobile device system settings, select the RET Master SSID as noted on its label or configured in
Configuring the RET Master Wi Fi Settings.
Launch the RET Master app. The app will automatically establish a connection with the RET Master
unit.
Only one RET Master app may be connected to a RET Master unit at a time.
2.5 Updating the RET Master Unit So tware
The RET Master app will automatically update the RET Master unit with newer software, if it is
available from the app. This action is required to keep the app and RET Master unit synchronized, as
well as to provide the user with the latest feature set and bug fixes.
2.6 Power Considerations
The RET Master unit may be powered using the AC adapter or using the battery. The RET Master
provides power to AISG devices on the bus, thus the battery life will be shorter when more devices are
attached. It is recommended to use AC power when using the RET Master for an extended period of
time, when performing time consuming functions such as multiple device upgrades, or when controlling
many devices, especially TMAs.