Antenna Carephone User manual

Technical Manual
Carephone AP2000
Th2000En 2000-09-12 / V3.09 1
ANTENNA CAREPHONE
AP2000

Technical Manual
Carephone AP2000
Th2000En 2000-09-12 / V3.09 2
Contents
Product overview.......................................................................................................................................... 4
Function......................................................................................................................................................... 5
Alarm sequence......................................................................................................................................... 5
Alarm receivers......................................................................................................................................... 5
Alarm types............................................................................................................................................... 7
Status indicator ........................................................................................................................................10
Power failure............................................................................................................................................11
Bypass.......................................................................................................................................................11
Test alarm.................................................................................................................................................12
Forwarding...............................................................................................................................................12
Answer-function......................................................................................................................................12
Presence-marking.....................................................................................................................................12
Alarm-repeat and Alarm-block ..............................................................................................................13
Inputs and outputs......................................................................................................................................14
Radio.............................................................................................................................................................15
Installation ...................................................................................................................................................16
General......................................................................................................................................................16
Programming ...........................................................................................................................................18
Remote programming..............................................................................................................................31
Programming manuscript.......................................................................................................................32
Service...........................................................................................................................................................34
PROM........................................................................................................................................................34
Battery.......................................................................................................................................................34
Alarm reception with a telephone.............................................................................................................36
Specifications...............................................................................................................................................37
Options.........................................................................................................................................................38
The contents of this document can be altered without further notice.
Copyright Antenna AB, 1996

Technical Manual
Carephone AP2000
Th2000En 2000-09-12 / V3.09 3
All rights reserved

Technical Manual
Carephone AP2000
Th2000En 2000-09-12 / V3.09 4
Product overview
The Antenna Carephone AP2000 is an advanced alarm product with synthetic speech, a receiver for
cordless radio-transmitted alarms, automatic dialling and two-way voice communication. Antenna
Carephone has also automatic voice switching capacity, duplex. When the Central Unit receives an
alarm, it calls a previously selected alarm receiver. The receiver gets information about why the
alarm has been sent and where it comes from. A voice connection is established when an assistance
alarm is activated, e.g. by the portable Radio Alarm Button. Such alarms establish an audio-connec-
tion between the Central Unit and the alarm receiver. The Central Unit has both an integrated
microphone and a loudspeaker which enable voice connection to take place. Since the Central Unit
uses synthetic speech to communicate with the receiver, alarms can be sent not only to a con-
ventional alarm central, but also to private telephones.
The Antenna Carephone is easy to install. Connect it to the public telephone network with a
telephone plug; to an electrical outlet using an adapter. In case of electrical power-failure, the storage
battery functions as a backup. Use the built-in keyboard for programming (some models also has
remote programming function). Programming is simplified by synthetic-speech instructions. Radio
alarms (e.g. assistance alarm, panic alarm, smoke alarm, intruder alarm) are easy to install since the
Central Units radio receiver has a "self-learning" function. There are also inputs for wire connected
alarms and a controllable output (e.g. for a siren).
• Central Unit AP2000 (incl. Telephone plug, Adapter, Battery, User's Guide)
• Radio Alarm Button
• Smoke Detector, radio
• Remote Control, radio
• IR-Detector, PIR, radio
• Radio Alarm Box

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Th2000En 2000-09-12 / V3.09 5
Function
Alarm sequence
The Central Unit can store up to six different alarm receivers with programmable telephone numbers
and alarm codes. When an alarm is activated, from radio or input, the Central Unit start the dialling
sequence. This dialling sequence continues until the alarm is acknowledged by an alarm receiver or
until ten attempts1has been executed to each receiver. First alarm attempt is to receiver no. 1. If the
alarm is not acknowledged by receiver no. 1, another attempt is made, this time to receiver no. 2.
This sequence continues until all six receivers have been dialled or a receiver with no telephone
number is found. Thereafter, the sequence starts anew with receiver no. 1. Normally, the Central
Unit pauses 10 sec. between dialling attempts. If only one receiver is installed, the pause is one
minute. A tone indicates that the Central Unit awaits a new dialling attempt (not silent alarms). An
alarm unit can be designated to a specific individual receiver (1-6). Alarms from such a device direct
all alarm attempts to the selected receiver. The Central Unit can handle the dialling even if a
connection after own connection has low-impedance, is off-hooked).
After the start-signal has been received from the alarm receiver the Central Unit transmits the alarm
message and waits for acknowledge. After acknowledgement it disconnects, or, alternatively, es-
tablishes voice connection, depending on the alarm type. A voice connecting alarm establish a speak-
channel with normally automatic voice-switching (duplex), where the alarm receiver can talk directly
to the distressed person. If there are disturbances on the telephone network it is possible to change
from automatic voice-switching to manual voice-switching, simplex. The call is automatically
disconnected three minutes2after the last command from the receiver. If a new alarm is detected
during voice connection, a beep-tone is sent to the receiver (the new alarm must have the same alarm
type as the connected alarm). This function opens a possibility for the distressed person to
"communicate" with the receiver via e.g. the Radio Alarm Button.
When sending an alarm to some receivers (protocol) there is an activation of a reset message if a
voice-connection is stopped with the STOP-key. Furthermore there is also send a reset message,
primary to receiver 6, if the STOP-key is pressed for more than 3 seconds when the Central Unit is in
normal mode.
Alarm receivers
The Central Unit can send alarm to different types of alarm receivers. There are different groups of
receivers depending on the protocol used for alarm transmission. The following protocols are
implemented:
•Antenna
•L400 (not Germany)
•Telephone
•Paging (type Minicall)
•Ericsson
•Slow-Franklin (needs special hardware)
•Tunstall
•ANT
•Digifon (only Germany)
1Austria has a limit of 4 attempts to each receiver.
2Holland has two minutes and Austria 100 seconds time-out.

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In normal mode the Central Unit automatically selects the correct receiver type / protocol, multi-
protocol. The multi-protocol includes Antenna, L400, Telephone, Tunstall, ANT and Digifon. (L400
only in Sweden, Norway, Finland and Denmark, and Digifon only in Germany). If a special protocol
is desired the receiver type must be programmed for the receiver. The following receiver types
diverge in some way from the alarm sequence described above:
Telephone
After acknowledge from the telephone, an acknowledgement-message, logging, is send to receiver
no. 6 (if it is programmed). This message include the alarm code and alarm type of the acknowledged
alarm which is converted to a logging by the receiver. The acknowledgement-message can be
switched off with special function 06. For correct function of the acknowledge-message the receiver
must be compatible with Antenna AR1082.
Alarm type: 89 (acknowledgement)
Alarm code: ...xxxtt (...xxx=alarm code-6 (max. 8 digits), tt=acknowledged alarm type)
At alarm to a telephone the Central Unit looks for busy tones and dial tone during the voice connec-
tion. If such tones are found the connection is ended. This speed-up the termination of the call if the
receiver omit the disconnect command (notice - dependent of the exchange unit).
Paging
When an alarm is send to a paging device it is normally not acknowledged and therefore it should be
receivers of other type later in the sequence. If the last receiver in the alarm sequence is a paging
device there is only one alarm attempt to each receiver. The pause between alarm attempts to two
consecutive paging devices is one minute.

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Alarm types
Type tt Alarm cause Synthetic speech Voice con Silent Output
05 Boundary alarm Boundary alarm X X
07 Intruder alarm Intruder alarm X X
09 Smoke alarm Smoke alarm X
10 Assistance alarm Assistance alarm X
12 Reset message Reset X
13 Panic alarm Panic alarm X, listen3X
14 Passive alarm Passive alarm X
16 Battery alarm, radio-unit Battery alarm, alarm-unit X
17 Battery alarm, Central-Unit Battery alarm, central-unit X
19 Power failure Power error X
20 Power OK Power OK X
26 Test alarm Test alarm X
27 Lift alarm Lift alarm X
28 Door alarm Door alarm X
29 Smoke alarm Smoke alarm X X
32 Fire alarm Fire alarm X
34 Gas alarm Gas alarm X
35 Door alarm Door alarm X
36 Dampness alarm Dampness alarm
37 Passive alarm Passive alarm X
38 Bed alarm Bed alarm X
39 Stove alarm Stove alarm X
40 Epilepsy alarm Epilepsy alarm X
41 Dementia alarm Dementia alarm X
42 Pulse alarm Pulse alarm X
43 Temperature alarm Temperature alarm X
44 WC alarm WC alarm X
45 Door call Door X
46 Service call Service call X
47 Medicine alarm Medicine alarm X
50 Bypass - no alarm - - - -
51 Pulse output - no alarm - - - X(5s)
52 Pulse output - no alarm - - - X(5s)
3The alarm receiver is able to open the speech-function by sending two output commands.

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Th2000En 2000-09-12 / V3.09 8
(60miutes after an alarm)
70 Panic alarm Panic alarm X
74 Intruder-/Passive alarm -- - -
80 Alarm off (Boundary &
Intruder)
Passive alarm on
Alarm off
Passive alarm on
X
81 Boundary alarm on
Passive alarm off Boundary alarm on
Passive alarm off
X
82 Intruder alarm on
Passive alarm off Intruder alarm on
Passive alarm off X
83 Presence marking Presence marking X
84 Service done Service done X
89 Acknowledge message Operating alarm 89 X
9n Panic alarm social
(note no dialling)
Panic alarm item n - - X
tt Operating alarm Operating alarm nn X
Voice con: States if an alarm establishes a voice connection.
Silent: States if the loudspeaker is turned off during the alarm sequence.
Output: States if an alarm activates the output (5 minutes, can be changed with special function 13).

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Translation of alarm types:
Antenna L400 Ericsson Slow-
Franklin Tunstall ANT
(Byte 2-4-5)
Digifon
(Byte 1-4-5-6-7)
05 5 E580A-08-08 01-04-00-00-00
07 7 E780A-08-08 01-08-00-00-00
09 9 D930A-08-04 01-01-00-00-00
10 (C)
10 (R)
10+16 (R+B)
A A 0 1
2
5
0A-09-00
0A-08-01
0A-28-01
02-81-00-00-00
02-90-00-00-00
02-90-00-0C-00
12 CE260A-0C-00 02-00-40-00-00
13 (C)
13 (R)
D A 3 1
2
0A-09-00
0A-08-01
02-81-00-00-00
02-90-00-00-00
14 E B 470A-0C-00 02-A0-00-00-00
16 BC650A-28-00 02-00-00-0C-00
17 BC140A-48-00 02-00-80-00-00
19 3 D940A-48-00 02-00-03-00-00
20 4 E060A-08-08 02-00-02-00-00
26 2 F660A-08-08 02-00-40-00-00
27 (C)
27 (R)
A A 7 1
2
0A-09-00
0A-08-01
02-82-00-00-00
28 (C)
28 (R)
A A 8 1
2
0A-09-00
0A-08-01
02-84-00-00-00
29 ED930A-08-04 01-01-00-00-00
32 0 D230A-08-04 01-01-00-00-00
34 2 E430A-08-08 01-80-00-00-00
35 (C)
35 (R)
3D560A-09-00
0A-08-01
01-80-00-00-00
36 4 E660A-08-08 01-80-00-00-00
37 5 B770A-0C-00 02-20-00-00-00
38 6 E860A-08-08 01-80-00-00-00
39 7 D960A-08-08 01-80-00-00-00
40 8 E060A-08-08 01-80-00-00-00
41 9 D160A-08-08 01-80-00-00-00
42 0 E260A-08-08 01-80-00-00-00
43 1 D360A-08-08 01-80-00-00-00
44 (C)
44 (R)
A A 4 1
2
0A-09-00
0A-08-01
02-82-00-00-00

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45 (C)
45 (R)
EA5 1
2
0A-09-00
0A-08-01
02-84-00-00-00
46 (C)
46 (R)
A A 6 1
2
0A-09-00
0A-08-01
02-81-00-00-00
02-90-00-00-00
47 (C)
47 (R)
EA7 1
2
0A-09-00
0A-08-01
02-82-00-00-00
70 (C)
70 (R)
6E060A-09-00
0A-08-01
02-01-00-00-00
02-10-00-00-00
80 0 E060A-08-00 02-00-08-00-00
81 1 D160A-0A-00 02-00-0C-00-00
82 2 E260A-0A-00 02-00-0C-00-00
83 3 D360A-08-08 01-80-00-00-00
84 4 E460A-08-08 01-80-00-00-00
89 9 D960A-08-08 02-20-00-00-00
tt - even
tt - odd
tt mod 16 E
D
tt mod 10 60A-08-08 01-80-00-00-00
C = Central Unit
R = Radio alarm unit
R+B = Radio alarm unit with battery error
Status indicator
On the Central Unit there is a status indicator (LED) that shows the actual status (function normal,
alarm, power error and bypass status).
Function Signal type Diagram [1=on 100ms, 0=off 100ms]
Function normal on (fixed) 1111111111111111...
Power error,
(Switched off) off (fixed) 0000000000000000...
Alarm active fast blink 1010101010101010...
Alarm-repeat active
Alarm block active slow short blink 1111111111111110...
Passive alarm off
Presence-marking active
Boundary alarm on
slow blink 1111111100000000...
Intruder alarm on slow double-blink 1100110000000000...

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Power failure
In the event of an electrical power failure, the storage battery provides backup for the Central Unit
by switching to the battery mode. If this happens, the current supply is minimised to the essential
functions for initiating alarms. Passive and test alarms are deactivated. The estimated time for
backup- battery operation differs from one installation to another. The differences depend on battery
type, the radio-transmission environment and the use.
If alarm at power error is desired, this function can be activated with special function 09 (default
setting is off). The alarm is delayed in five minutes after power error but the power OK message is
send direct when the power returns. Notice - during the five minutes alarm delay and alarm
transmission some of the battery power is consumed, which result in shorter reserve time.
During each restart of the Central Unit, and intermittently, once an hour, the battery function is
checked. If the battery voltage is lower than a predetermined level, a battery alarm is issued (special
function 03 can disable the battery alarm function). After a battery error-message, the battery has
about half of its total capacity left (not valid for the rechargeable battery, Alt. B). If a central, power-
backup system exists, it is advisable to disable the battery-alarm function.
Bypass
Boundary-, intruder- and passive- alarms are turned on and off with the Central Unit's ON1-/ON2-
/OFF-keys (possibly an additional password), with a remote control or with an input programmed
with bypass function. The remote control must be installed as bypass, assistance alarm or panic
alarm to get the bypass functions. When an input is programmed with bypass function then bypass
with the keyboard and remote control is disabled. Activation of intruder alarm includes activation of
boundary alarm.
When switching to alarm off all alarms in progress are disconnected. The information key indicates
when the boundary-, intruder-, or passive-alarm function is enabled via a synthetic speech message--
boundary alarm on, intruder alarm on or passive alarm on. The bypass state are also indicated by the
status indicator. With special function 05 can the function ”status-message” be activated, default
setting is off. This function means that a message is send to the alarm receiver when the bypass status
is changed.
Function Central Unit Remote Control Input
Alarm off OFF OFF closed
Boundary alarm on
Passive alarm on ON1
Intruder alarm on
Passive alarm on ON2 ON open
Boundary alarm and Intruder alarm
Boundary alarm and intruder alarm are activated only if a boundary alarm unit or an intruder alarm
unit is installed either as a radio alarm or via an alarm input. When the intruder alarm is turned on,
alarm detection is delayed for 30 sec. The pause is indicated by a loudspeaker tone. When changing
the bypass status short pulses are generated on the output (for siren). One pulse at alarm off and two
pulses at alarm on. This function can be disabled with special function 07, ”status-marking”.

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Passive alarm
Switching the passive alarm on and off is only possible if the passive alarm time-out is greater than 0
(special function 11). Notice - if a boundary alarm or intruder alarm are installed and passive alarm
is active, then the passive alarm is switched off when the boundary/intruder alarm are switched on
and contrariwise.
Test alarm
A test alarm is sent to alarm receiver no. 6, once a period, as an indication that the Central Unit is
working properly. With special function 14 the time period between test alarms can be set to 0-15
days (default setting 0=function off). The first test alarm is sent 12 hours after activating the function,
then once every selected period. After restart of the Central Unit the test alarm is send within 1 to 4
hours (randomised).
Forwarding
When the Central Unit dials an alarm receiver using the Antenna protocol, a forwarding command
can be sent from the alarm receiver to the Central Unit. This command consists of a telephone
number to an alternative alarm receiver. The next dialling attempt is forwarded to the new number.
Forwarding to another receiver is temporary and it concerns only the next attempt.
Answer-function
If the special function 01, ”answer-function”, is enabled, an incoming call may be answered by
activating an assistance alarm or a panic alarm. The Central Unit distinguishes between an alarm and
an "answer" by checking the presence of a dial tone (10-sec.). If no dial tone is detected, it is an
answer command -- otherwise it is an alarm. An answer command permits the caller to control the
Central Unit as an alarm-receiving telephone. If the conversation shall continue by the ordinary
telephone the hook should first be lifted off. Thereafter the answering function is disconnected by
pressing the STOP-key on the Central Unit.
Presence-marking
When executing the functions ”presence-marking” and ”service-done”, a message is send to an alarm
receiver as a registration. The message is primarily send to receiver no. 6, and secondly in normal
sequence. Assistance alarm which is activated when presence-marking is active is converted to a
service-call. Presence-marking can be controlled from an input with the alarm type presence-marking
(83) or with the STOP-key on the Central Unit . When controlled by an input, closed input states
presence-marking and open service-done. If the STOP-key shall control the function it must be
selected with special function 25. A long press on the STOP-key execute presence-marking and a
short press service-done.

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Alarm-repeat and Alarm-block
The function ”alarm-repeat” (reminder-alarm) is activated from the alarm receiver and it means that
if an alarm has not been acknowledged with the STOP-key on the Central Unit within a pre-set time,
then the alarm is repeated. Also the function ”alarm-block” is activated from the alarm receiver and
it means that active alarm type is blocked for a pre-set time. The function alarm-block can also be
reset with the STOP-key on the Central Unit. If presence-marking is activated both functions are
reset. The time for the functions are common and can be adjusted with special function 16.

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Inputs and outputs
The Central Unit has two alarm inputs and a possibility to select between one additional input and
an output with a switch on the circuit board (default setting is output). Input-1 is general, input-2 is
eligible and input-3 is in parallel with the ALARM-key. Notice - if input-2 is selected instead of the
output then the output activation time must be set to 0 minutes with special function 13.
1 IN2 (input-2)
2 EXT BAT (external battery connection, not used)
3 OUT (output, default setting)
The alarm inputs are activated when they are grounded, closed (NO), for at least 100 ms (alarm at
opening (NC) is programmable). An input can also serve as a bypass. Open - intruder alarm on /
passive alarm on; closed - alarm off / passive alarm off. Notice - the Central Units battery-save mode
does NOT work with a closed input. The alarm type is programmable. A specific individual receiver
can be specified for the input. In this case, the input alarm is sent to this receiver alone. It can also be
programmed if the output should be activated at alarm (this is only necessary if the output is not
activated by default settings for the alarm type).
The Central Unit output can carry a maximum load of 30mA. Some alarm types will activate the
output when the alarm dialling is issued (e. g., starting a siren). The activation time is by default
setting 5 minutes, but it can be set from 0-10 minutes (special function 13). The output can also issue
a five-second, pulse-signal from the alarm receiver, or from a radio alarm unit.
Modular connectors (Western) on the back-side of the Central Unit:
POWER TELE AUX
1. Output (7-16V, < 30mA) 1. Input-1 1. Telephone-line in
2. AC-1 2. Telephone-line out 2. Telephone-line in
3. AC-2 / DC-in (12-16V) 3. Telephone-line in 3. GND
4. GND 4. Telephone-line in 4. DC-in (12-16V)
5. Telephone-line out 5. DC-out (7-16V, < 30mA)
6. GND 6. Input-2/Output (7-16V, < 30mA)
7. Input-1
8. Input-3 (ALARM-key)

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Radio
Communication with radio can be exposed to disturbances. However, the risk of radio disturbances
is reduced to minimum by the use of a professional alarm frequency, open only for radio alarm
transmitters with low output power.
At installation it is necessary to check radio-transmission conditions. The location of the Central Unit
is important. It should have a key location. This is essential for the transmitting range. Interference
from other electrical devices must be taken into consideration (even two Central Units disturb each
other). After installing the radio units, a range test should be made.
During installation of a radio alarm unit, an alarm type is selected. An item number may also be
selected. The item number then will be transmitted to the receiver along with the alarm code when
an alarm is issued. A specific individual receiver can be selected for the alarm unit. The alarm units
can also be programmed to activate the output during an alarm.
The Central Unit
Inside the Central Unit there is a radio receiver especially designed for decoding signals from radio
alarm units. The signals supply the ID-code, current battery status and the transmitter type of the
radio alarm unit. The Central Unit read and decode the radio signal and if the ID-code is
programmed in the unit’s memory, the specific function is activated, e.g. assistance alarm. Signals
enter the radio receiver via a flexible antenna on the Central Unit's backside. For optimal range, the
antenna must be fully extended (if possible, in a suspended position).
Radio alarm units
When the radio alarm unit is activated (e.g. alarm) it transmits a sequence of pulse signals. The
battery voltage is checked only at transmission and if the voltage is below the alarm level a battery
error is registered. If the radio alarm unit is programmed as an assistance alarm, and its battery
voltage is low, a battery alarm is issued. Battery error from other types of radio alarm units do not
activate any battery alarm by default settings (can be selected by special function 08). Some radio
alarm units have a test button used for programming and test functions. When the test button is
pressed, the Central Unit responds by saying function normal or battery error, depending on battery
status.
Coding
All transmitters get a specific code (address) when they are made and the code can't be changed.
The code consists of a 9-bit trinary sequence, n1n2n3n4n5n6n7bt. The code is subdivided into an
ID-code, n1-n7(7 bits, 73=2187 options, nnnn), battery status, b (1 bit), and transmitter type, t (1 bit).
The first three bits of the ID-code, n1-n3(33=27 options, gg), are carriers of the group-code. All trans-
mitters with three identical bits in the beginning of the string, belong to the same group. If a radio
unit is programmed with a group-code option, the Central Unit activates an alarm from all
transmitters with the same group-code.
nnnn-gg ID-code, nnnn, and group-code, gg, of radio alarm unit

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Installation
General
The Central Unit is easy to install. For programming, use the keyboard (or remote programming in
some models). Synthetic speech guides you through the procedure. Connect the Central Unit to the
telephone network via a telephone jack and plug in the adapter into a standard electrical outlet. The
Central Unit can be placed on a table, or hung on a wall with screws that fits the key holes on the
chassis's backside. External units with wire connection is connected to the Central Units modular
connectors.
Basic kit:
•Central Unit
•Telephone plug
•AC/AC Adapter
•Battery (Alkaline or rechargeable NiMH)
•User's Guide
1. Switch the power to OFF, 2, and install the storage battery, A. Notice - if the Central Unit has a
rechargeable battery it is pre-installed.
2. Unplug any existing telephone from the telephone jack. Connect the intermediate jack plug, B, to
the Central Unit (TELE), 4. Then hook-up to the public telephone network via the telephone jack.
Then, plug in the existing telephone.
3. Connect the adapter, C, to the standard electrical outlet and to the Central Unit (POWER), 3.
4. Turn the Central Unit to ON, 2. Notice - if the Central Unit is turned on and the adapter is
removed, the storage battery will discharge. Make certain that the antenna, 1, is extended.

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5. Test the Central Unit by pressing the INF-key. In a normal operational mode, the Central Unit
leaves the message -- function normal.
6. Switch on the keyboard, if it is turned off.
7. Erase previously programmed data (default settings).
8. Program telephone number(s) and alarm code(s) for alarm receiver(s). If necessary, the type of
receiver must be selected (the protocol). Check the receivers with information (read) and make a
test alarm.
9. Install radio alarm units and perform range- and function-test.
10.Program data for the wired inputs (if necessary).
11.Program data for special functions (if necessary).
12.Turn off the keyboard (if necessary - install the access-code, password, for bypass function and
switching keyboard on).

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Programming
Program the Central Unit using the build-in keyboard (or by remote programming on some models).
The keyboard is covered with a keyboard-cover. Follow the instructions given by the synthetic
speech function. Always terminate a programming sequence with the END-key. After an accepted
sequence, the Central Unit says - programming done. An incorrect sequence will give an error message.
Both programming and an alarm can be interrupted by pressing the STOP-key. All information is
stored in dedicated memory. Thus, the information remains intact even if the Central Unit is turned
off or if the battery is removed. Programming is disabled when power for the Central Unit is
provided by the storage battery alone, also when alarms are transmitted. Only two functions can be
engaged when the Central Unit is running on battery. These are the alarm- and information-
functions.
In the following programming sequences keys surrounded by [ ] or ( ), can be omitted. The
telephone/code-key is translated to [TEL] and the keyboard-key to [KEYB].

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