ANZ DIGIPASS 276 User manual

ANZ TOKEN USER GUIDE
DIGIPASS® 276
TURN TOKEN ON AND OFF
To turn on:
Hold down then press
To turn o:
Your token will automatically switch off if you have
not pressed any buttons for 20 seconds.
Alternatively, you can hold down
UNBLOCK YOUR TOKEN
Your token will arrive blocked, and will also become
blocked if you enter your PIN incorrectly 5 times. You will
know the token is blocked because the following screen
will be displayed
To unblock your token:
1. Turn your token on
2. Enter the 7-digit response code obtained by
calling your local ANZ Customer Service Centre
and press
3. Enter and re-enter a 6-digit number you wish to use
as your personal PIN (this PIN will be used each time
you turn your token on) and press
4. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
CHANGE TOKEN PIN
You can change your token PIN at any time.
To change your PIN:
1. Switch on your token, enter your current 6-digit PIN
and then press
2. The token will display
3. Hold down for 2 seconds
4. Enter your current PIN and press
5. Enter a 6-digit number you wish to use as your
new PIN and then press
6. Re-enter the new PIN and press
7. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
The token will not accept PINs it determines to be weak
or unsafe, such as 987654 and 111111. If the token displays
the following message you must enter and
re-enter a different 6-digit number.
GENERATE A ONE TIME PASSWORD
1. Switch on your token, enter your 6-digit PIN
and press
2. The token will display
3. Press to generate a 6-digit OTP.
GENERATE A 1-VALUE TRANSACTION
SIGNATURE RESPONSE CODE
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press to generate an Online Response Code or
to generate an Oine Response Code
4. Enter the 6-digit value displayed in your application
into the token and press
5. Once the token displays enter press
6. A 7-digit value will be displayed on your token. Enter this
value into the Response Code field in your application.
GENERATE A 3-VALUE TRANSACTION
SIGNATURE RESPONSE CODE
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press to generate an Online Response Code
4. Enter the 6-digit value displayed in your application into
the token and press
5. The token will then prompt you to enter the second
6-digit value displayed in your application
6. Enter the second value into the token and press
7. The token will then prompt you to enter the third 6-digit
value displayed in your application. Enter the third value
into the token and press
8. A 7-digit value will be displayed on your token. Enter this
value into the Response Code field in your application.
To protect yourself against cybercrime, you must:
• Protect your Token as you would your
credit card
• Store your Token securely when you have
nished your online banking session
• Not share your Token or PIN with anyone
• Immediately advise ANZ if your Token is lost
or has been stolen.
!IMPORTANT

Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522.
anz.com
Message What does this mean? What do I do?
Your token has become blocked. You must contact your ANZ Customer Service Centre to obtain
a 7-digit unblock code.
Your token is blocked and cannot
be used without being unblocked.
Enter the 7-digit unblock code provided to you by an ANZ
Customer Service Centre representative.
The correct 7-digit unblock code
has been entered successfully and
you must now enter a new PIN.
Enter a 6-digit number you wish to use as your new PIN each
time you turn on your token.
The new PIN you entered needs
to be confirmed.
Re-enter the same 6-digit number you just entered.
You have successfully set your PIN. Select the function you wish to perform with the token
by pressing either , or
Your token is unblocked and
requires your PIN to be entered.
Enter the 6-digit PIN you have previously set.
The PIN you have attempted
to set is not secure.
The PIN you set must be 6 digits, and cannot consist solely of
sequential or repeating numbers (for example 987654 or 111111).
Please enter a different PIN that does not have these characteristics.
Your PIN has been
entered incorrectly.
Re-enter your PIN. Be aware that if you enter your PIN incorrect
5 times, your token will become blocked.
Your PIN has been
successfully entered.
Select the function you wish to perform with the token by pressing
either , or
A 6-digit number displayed on the
token is a One Time Password.
Enter the 6-digit code into your application to log on or to
complete a transaction.
The token is expecting you to enter
the 1st value from your application.
Enter the first value displayed in your application into the token.
The token is expecting you to
enter the 2nd value from your
application.
If your application displays 2 values to be entered into your token,
enter the 2nd value into the token. If your token does not display
2 values, press to display the token Response Code.
The token is expecting you to enter
the 3rd value from your application.
If your application displays 3 values to be entered into your token,
enter the 3rd value into the token. If your token does not display
3 values, press to display the token Response Code.
A 7-digit number displayed on
the token is a Response Code, also
known as a Transaction Signature.
Enter the 7-digit code into your application to complete
a transaction.
Your token has low battery
life remaining.
Depending on frequency of use, your token battery will last up to
5 years. As the battery life continues to diminish, the value shown
on-screen will drop from 5 to 0. When the battery life is low, prior
to it becoming completely exhausted, the token will continue to
function normally.
It is recommended that you contact the ANZ Customer Service
Centre as soon as you see the low battery warning to ensure you
receive a new token before your current one is no longer able
to be used.
Your token battery life has
completely diminished.
Contact your ANZ Customer Service Centre to request
a replacement token.
MESSAGES YOU MAY SEE ON YOUR TOKEN