AOC AG271UG User manual

LCD Monitor User Manual
AG271UG LED backlight
www.aoc.com
©2016 AOC. All Rights Reserved.

2
Safety........................................................................................................................................................................4
National Conventions.........................................................................................................................................4
Power ................................................................................................................................................................5
Installation..........................................................................................................................................................6
Cleaning.............................................................................................................................................................7
Other..................................................................................................................................................................8
Setup ........................................................................................................................................................................9
Contents in Box .................................................................................................................................................9
Setup Stand & Base ........................................................................................................................................10
Adjusting Viewing Angle................................................................................................................................... 11
Connecting the Monitor....................................................................................................................................12
System requirement.........................................................................................................................................13
Wall Mounting ..................................................................................................................................................14
Adjusting .................................................................................................................................................................15
Setting Optimal Resolution ..............................................................................................................................15
Windows 10 ..............................................................................................................................................15
Windows 8 ................................................................................................................................................17
Windows 7 ................................................................................................................................................19
Hotkeys............................................................................................................................................................21
OSD Setting.....................................................................................................................................................22
Luminance ................................................................................................................................................23
Color Setup...............................................................................................................................................24
OSD Setup ...............................................................................................................................................25
Extra .........................................................................................................................................................26
LED Indicator ...................................................................................................................................................27
Driver ......................................................................................................................................................................28
Monitor Driver ..................................................................................................................................................28
Windows 10 ..............................................................................................................................................28
Windows 8 ................................................................................................................................................32
Windows 7 ................................................................................................................................................36
Troubleshoot ...........................................................................................................................................................39
Specification............................................................................................................................................................40
General Specification.......................................................................................................................................40
Preset Display Modes......................................................................................................................................41
Pin Assignments ..............................................................................................................................................42
Plug and Play...................................................................................................................................................43
Regulation...............................................................................................................................................................44
FCC Notice ......................................................................................................................................................44
WEEE Declaration ...........................................................................................................................................45
E-Waste Declaration for India ..........................................................................................................................46
Reduction in the use of hazardous substances (India) ....................................................................................46
Service....................................................................................................................................................................47
Warranty Statement for Europe .......................................................................................................................47
Warranty Statement for Middle East and Africa (MEA) ....................................................................................49
AOC PIXEL POLICY........................................................................................................................................51
ISO 9241-307 CLASS 1...................................................................................................................................51

4
Safety
National Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These
blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.

5
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of
the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug,
have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the
safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V ~, Min. 5A
The wall socket shall be installed near the equipment and shall be easily accessible.
For use only with the attached power adapter (input:100-240V~, 50/60Hz Output 20Vdc, 6A)
Manufacturer:
TPV ELECTRONICS(FUJIAN) CO., LTD Model : ADPC20120

6
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the
stand:
Installed on the wall
Installed with stand
Leave at lease this space
around the set
10cm
4 inches
10cm
4 inches
11 7/8 inches
10cm
4 inches
30cm
10cm
4 inches
10cm
4 inches
11 7/8 inches
30cm
10cm
4 inches
Leave at lease this space
around the set

7
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.

8
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.

9
Setup
Contents in Box
Not all signal cables (HDMI, USB, DP and Microphone cables) will be provided for all countries and regions.
Please check with the local dealer or AOC branch office for confirmation.
CD manual Warranty card Stand Base VESA bracket
Adapter Power Cable DP cable HDMI cable USB cable Microphone cable
Monitor

10
Setup Stand & Base
Please setup or remove the base following the steps as below.
Setup:
Remove:

11
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor as below:
Tilt angle:-3.5°~21.5°Pivot angle: 0°~90°
Swivel angle: -20°~20°Height adjustment: 130mm
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

12
Connecting the Monitor
Cable Connections In Back of Monitor and Computer:
1 Power 6 USB3.0 downstream
2 DP 7 USB3.0+ fast charging
3 HDMI 8 Earphone(Combined with microphone)
4 Microphone out 9 Microphone in
5 USB3.0 upstream 10 Headphone hook
To protect equipment, always turn off the PC and LCD monitor before connecting.
1 Connect the power cable to the DC port on the back of the monitor.
2 Connect one end of the DP cable to the back of the monitor and connect the other end to the computer’s DP
port.
3 Connect one end of the HDMI cable to the back of the monitor and connect the other end to the computer’s
HDMI port.
4 Connect one end of the AUDIO cable to the Microphone out and connect the other end to the computer's
Microphone port
5 Turn on your monitor and computer.
6 Video content supporting resolution:
DP: 3840 x 2160@60Hz (Maximum)
HDMI: 3840 x 2160@30Hz (Maximum)
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.

14
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.
This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this
procedure. Follow these steps:
1 Remove the base.
2 Follow the manufacturer's instructions to assemble the wall mounting arm.
3 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the
back of the monitor.
4 Insert the 4 screws into the holes and tighten.
5 Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for
instructions on attaching it to the wall.
Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official
department of AOC.

15
Adjusting
Setting Optimal Resolution
Windows 10
For Windows 10:
•Right click START.
•Click "CONTROL PANEL".
•Click "DISPLAY".
•Click on the "Change display settings" button.

16
•Set the resolution SLIDE-BAR to Optimal preset resolution.

17
Windows 8
For Windows 8:
•Right click and click All apps at the bottom-right of the screen.
•Set the "View by"to "Category".
•Click "Appearance and Personalization".
•Click"DISPLAY".

18
•Set the resolution SLIDE-BAR to Optimal preset resolution

19
Windows 7
For Windows 7:
•Click START.
•Click "CONTROL PANEL".
•Click "Appearance".
•Click "DISPLAY".
•Click on the "Change display settings" button.

20
•Set the resolution SLIDE-BAR to Optimal preset resolution
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