AOpen dTILE DT22M-O User manual

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DT22M-O
Commercial Touch Monitor
User Manual
Version: 1.0
Released date: 2019/08

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Disposal Instruction (US)
For better protection of our earth, please don’t throw this electronic device into municipal trash
bin when discarding. To minimize pollution and ensure utmost protection of the global
environment, please recycle the product. For more information about the collection and
recycling of Waste Electrical and Electronic Equipment (WEEE), you are invited to visit our
homepage at www.aopen.com under “Green Products”
廃棄上の指示
より良い地球保護のために、電子機器を廃棄処分にする時は、ゴミ箱に捨てないで下さい。汚
染を最小限に抑え、地球環境の最大限の保護のために、製品をリサイクルして下さい。廃電気
電子機器 (WEEE) の回収とリサイクルについての情報は、弊社ホームページwww.aopen.com の
“Green Products”（環境に優しい製品）をご覧下さい。
廢棄及回收處理
為了保護環境，請勿將本產品作為一般廢棄物處理。為減少環境污染，維護地球資源，本產品報
廢時，請回收本產品。

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Instruktion til bortskaffelse (Danish)
Af hensyn til vores miljø bedes De ikke bortskaffe denne elektroniske enhed i en almindelig
affaldsspand. For at mindske forurening og sikre beskyttelse af miljøet bedes De genbruge
produktet. For yderligere information vedrørende indsamling og genbrug af elektronik-affald
(Waste Electrical and Electronic Equipment (WEEE)) er De velkommen til at besøge vores
website www.aopen.com og læse nærmere under “Green Products”.
Verwijderingsinstructie (Dutch)
Om mogelijke schade aan het milieu of de menselijke gezondheid door ongecontroleerde
afvalverwijdering te voorkomen, moet u dit elektronisch product scheiden van andere soorten
afval en op een verantwoorde manier recyclen. Verwijder dit product dan ook alstublieft niet
samen met ander huishoudelijk afval. Voor meer informatie over de verzameling en recycling
van elektrisch afval en elektronische apparatuur (WEEE), nodigen we u uit om onze homepage
te bezoeken www.aopen.com onder “Green Products”.
Instruction de Disposition (French)
Pour une meilleure protection de la terre, ne jetez pas ce dispositif électronique dans la
poubelle municipale lors de la disposition. Pour éliminer la pollution et assurer la plus grande
protection de l’environnement global, réutilisez s’il vous plaît le produit. Pour plus
d’informations sur la gestion des déchets d’Equipements Electriques et Electroniques (DEEE
ou WEEE), vous êtes invité à visiter notre site à www.aopen.com sous “ Green Products”.
ATTENTION II y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer
uniquement avec une batterie du même type ou d'un type équivalent recommandé par le
constructeur. Mettre au rebut les batteries usagées conformément aux instructions du
fabricant.
Entsorgungsanleitung (German)

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Zum besseren Schutze unseres Planeten, schmeissen Sie elektrische Geräte bitte nicht in
öffentliche Mülleimer. Zur Verringerung der Verschmutzung und zur Sicherstellung
grösstmöglichen Schutzes der Umwelt recyceln Sie bitte das Produkt. Für mehr Informationen
zum Sammeln und Recyceln von elektrischen und elektronischen Müll (WEEE) besuchen Sie
bitte unsere Homepage unter www.aopen.com unter dem Punkt “Green Products”.
Istruzioni per lo smaltimento (Italian)
Per una migliore salvaguardia del nostro pianeta, si prega di non gettare questo dispositivo
elettronico nei normali rifiuti al momento dell’eliminazione. Per ridurre al minimo l’inquinamento
ed assicurare la massima protezione dell’ambiente, si prega di riciclare il prodotto. Per
maggiori informazioni riguardanti la raccolta ed il riciclaggio delle apparecchiature elettriche ed
elettroniche residue (WEEE), siete invitati a visitare la nostra homepage www.aopen.com alla
voce “Green Products”.
Instruksjoner for Resirkulering og Oppsamling
(Norweigian)
For ĺ beskytte vĺr planet, kast ikke dette elektroniske utstyret sammen med vanlig avfall. For ĺ
beskytte vĺr natur og miljř, vennligst resirkuler dette produktet. For mer informasjon om
oppsamling og resirkulering i henhold til Waste Electrical and Electronic Equipment (WEEE),
se vĺr hjemmeside pĺ www.aopen.com under “Green Products”.
Programa de Tratamento de Resíduos de Equipamentos
Eléctricos e Electrónicos (Portugese)
Para melhor protecção ambiental do nosso planeta terra, não coloque o dispositivo electrónico
no receptáculo de lixo municipal. Para minimizar a poluição e garantir protecção máxima do
ambiente global, recicle o produto. Para mais informações sobre acerca da recolha e
reciclagem de Equipamento Eléctrico e Electrónico (WEEE), convidamos-lhe a visitar nossa
página na Internet em www.aopen.com sobre “Green Products”.

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Instrucciones para depositar los productos electrónicos
(Spanish)
Para proteger mejor el medio ambiente, por favor, no deposite los productos electrónicos en
los contenedores de basura tradicionales. Para reducir la contaminación y proteger el medio
ambiente se recomienda que los recicle. Para más información acerca de dónde depositar y
cómo reciclar Equipos Electrónicos y Desperdicios Electrónicos (WEEE), por favor, visite la
página web www.aopen.com y entre en la sección Productos Ecológicos (“Green Products”).
Kassering (Swedish)
För att bättre värna om vår jord bör denna elektroniska utrustning ej kasseras tillsammans med
vanligt avfall. För att minimera mängden föroreningar och så långt som möjligt skydda den
globala miljön bör produkten återvinnas.
För vidare information om insamling och återvinning av uttjänta elektriska och elektroniska
produkter (Waste Electrical and Electronic Equipment, WEEE), besök avsnittet “Green
Products” på vår hemsida, www.aopen.com.

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Copyright
Copyright of this publication belongs to AOpen Inc. AOpen reserves the right to change
the content of this publication without obligation to notify any party of such changes or
revisions. No part of this publication may be reproduced, transcribed, transmitted,
translated into any language, stored in a retrieval system in any form or by any means
electronically, mechanically, optically without the prior written permission of this
company.
Disclaimer
AOpen makes no warranties or representations, either expressed or implied, with
respect to the content herein and specifically disclaims any warranties, merchantability
of fitness for any particular purpose.
AOpen and AOpen logos used herein are registered trademarks of AOpen Inc.
All other brand names and trademarks are owned by their respective owners.
Copyright © 2011 by AOpen Inc.
All rights reserved.
AOpen Inc.
http://www.aopen.com

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Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User’s Manual for later reference.
3. Please disconnect this equipment from connecter before cleaning. Don’t use
liquid or prayed detergent for cleaning. Use moisture sheet or cloth for
cleanning.
4. Make sure the equipment is connected to the power source with the correct
voltage, frequency, and ampere.
5. All cautions and warnings on the equipment should be noted.
6. Never pour any liquid into opening; this could cause fire or electrical shock.
7. Never open the equipment. For safety reason, the equipment should only
be opened by qualified service personnel.
8. If one of the following situations arises, get the equipment checked by a
service personnel :
a. Liquid has penetrated into the equipment.
b. The equipment has been exposed to moisture.
c. The equipment has not work well or you can not get it work according
to user’s manual.
d. The equipment has dropped and damaged.
e. If the equipment has obvious sign of breakage.
9. Ambient operation temperature: less than 50 degrees C.
10. Caution on use of battery: Use the battery recommended by the manufacturer
or the same type of battery installed by the manufacturer. If incorrect battery
is used, it may cause explosion or fire hazard. Recycle or discard used
batteries according the manufacturer’s instruction or your local authority.
11. Wall Mounting Holder need to use UL 1678 approved product.

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FCC notice
This device has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this device does cause harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
receiver is connected. io/television technician for help.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to
maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with
Class B limits may be attached to this equipment. Operation with non-certified
peripherals is likely to result in interference to radio and TV reception.
Caution
Changes or modifications not expressly approved by the manufacturer could void the
user’s authority, which is granted by the Federal Communications Commission, to
operate this computer.
Operation conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
Notice: Canadian users
This Class B digital apparatus complies with Canadian ICES-003

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Table of Contents
1. Packing List.......................................................................................11
1-1. Standard Accessories .................................................................11
2. System View.....................................................................................12
2-1. Front View.....................................................................................12
2-2. Rear View......................................................................................12
2-3. I/O ports.........................................................................................13
2-4. Dimension.....................................................................................14
3. System Assembly ............................................................................15
3-1. VESA-bracket support.................................................................15
3-2. Side Mount bracket support.......................................................16
4. Specification......................................................................................18
5. OSD ...................................................................................................21
Appendix A: TroubleShooting................................................................22
Appendix B: Touch Panel Maintainence and Cleaning......................23
Appendix C: Updating Touch Panel Firmware....................................24
Appendix D: Restricted Substances Survey........................................26

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The logos of Adobe and Acrobat are the registered trademarks of Adobe Systems
Incorporated.
The logos of AMD, Athlon, and Duron are the registered trademarks of Advanced Micro
Devices, Inc.
The logos of Intel, Intel Celeron and Pentium II&III are the registered trademarks of Intel
Corporation.
The logos of nVidia are the registered trademarks of nVidia Corporation.
The logos of Microsoft, Windows are the registered trademarks of Microsoft Corporation
in America and other countries.
All the titles of the products and the trademarks mentioned in this manual are for the
purpose of illustrative conveniences and are possessed by their respective firms.
We regret not informing about any changes in usage standards and other related
information. AOpen Company reserves the right of altering or modifying the content of
this manual. In case of any mistakes or incorrect descriptions, which include those on
the products, AOpen makes no guarantee or commitments.
This document is based on the copyright laws in order to protect our company and
reserve all rights.
Under no circumstances are any types of duplicating and loading this brochure in any
databases and media permitted except the permission signed on formal document by
AOpen Company.
1996-2008 Copyrights, AOpen Ltd. All rights reserved.
http://www.aopen.com

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1. Packing List
1-1. Standard Accessories
a. System
d. USB cable
b. Power adapter (65W, 19V/3.42A)
e. VGA cable
c. Power cord
f. HDMI cable
Notice:
The pictures may look slightly different from the product you purchased, due to our
constant product improvement effort.

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2. System View
2-1. Front View
2-2. Rear View

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2-3. I/O ports
Caution: When you install devices or cables, please removed DC jack at
first to prevent inadvertently switched to cause system boot/ damage to
system/electric shock.

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2-4. Dimension

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3. System Assembly
3-1. VESA-bracket support
The system support standard 100x100mm VESA mount, so other VESA mount bracket
followed this standard spec can be assembled. Please use the system attached VESA
screw - M4, otherwise will be broken system’s VESA screw hole.

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3-2. Side Mount bracket support
Can option Side mount bracket, suggest assembly way as following

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4. Specification
PRODUCT KEY-FEATURES:
Openframe design for Kiosk system
IPC Grade Multi Touch PCAP, 1920x1080 FHD
Front zero bezel sealed IPR design for IP65 and IK07
Rear VESA-mounting and Side-mounting design for
various Kiosk applications
PRODUCT SPECIFICATION:
Product Specification
AOPEN openframe Touch Display
Form
Factor
AOPEN Digital Tile
DT22M-O
Chassis
Mechanical Design
IPR sealed Metal and Glass for IP and IK grade
Dimension, WxHxD (mm)
519.0x314.0x37.0mm
Main Board/Control Board
DT22-2486
Thermal Solution
AOPEN Silentek Technology
Panel
Resolution
21.5”, 16:9, 1920×1080, 60Hz
Maximum Brightness
250cd/m2
Maximum Brightness (with
Touch)
225cd/m2
Response time
18ms
Contrast Ratio
3000:1
View Angle
Portrait
89/89/89/89
Landscape
89/89/89/89

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Backlight
LED backlight
Touch
Touch Panel
21.5inch, Projected Capacitive Touch Panel
1.8mm Chemically Strengthened Glass
Mosh 5 Surface Hardness
Virtual Key
Not support
Touch controller
PenMount PM1715
IPC Grade Touch
IK07
Optional Anti-UV Design (ASTM G154 500HR Standard Certified)
Anti-Interference Design
(IEC 61000-4-3 RS and IEC 61000-4-6 CS EMS Standard Certified)
Advanced Water Handling
Temperature
Operation
0°C-50°C
Storage
-20°C-70°C
OS of Driver Software support
Windows, Linux and Android
IP Level
IP65(front)
I/O interface on rear site
HDMI, USB 2.0, DC-in, Comport, OSD Keypad*
Weight(Net)
5.04Kg*
Mounting
Rear
4 Hole 100x100mm VESA rear mounting
Site
2 Hole mounting interface on all four sides
Input Voltage
DC 19V Adapter (support 12~19V)
Environment
MTBF
50,000hrs demonstrated
Operating Temperature
0 ~ 50ºC (32 ~ 122ºF)
Storage Temperature
-20 ~ 70ºC (-4 ~ 158ºF)
Relative Humidity
90% RH (40ºC non-Condensing)
Certification
FCC/CE/RoHS

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Carton Packing Dimension*
606x468x164mm
Accessory in BOX*
HDMI Cable, USB Cable, VGA Cable, 65W Adapter, AC
Cable
Optional peripheral
Side Mount Bracket x12, 24*Padded M4 screws
HDMI & VGA Resolution
1920x1080@60Hz