Apollo P-2200 Series User manual

1
User’s Guide
APOLLO P-2200 Series Printer
Acknowledgments
Univers™ is a trademark of Linotype AG and its
subsidiaries in the U.S. and other countries.
CG Times is a product of Agfa Corporation based on
Times Ne Roman under license from The Monotype
Corporation plc. and scalable outlines are licensed from
Agfa Division of Miles Inc.
Microsoft
®
, Windo s
®
, Windo s NT
®
, and MS Windo s
®
are U.S. registered trademarks of Microsoft Corporation.
Screenshot(s) reprinted by permission from Microsoft
Corporation.
Adobe and Acrobat are trademarks of Adobe Systems
Incorporated.
Notice
The information contained in this document is subject
to change ithout notice.
APOLLO Consumer Products, Ltd. makes no arranty of
any kind ith regard to this material, including, but not
limited to, the implied arranties of merchantability and
fitness for a particular purpose.
APOLLO Consumer Products, Ltd. shall not be liable for
errors contained herein or for incidental or
consequential damages in connection ith the
furnishing, performance, or use of this material.
No part of this document may be photocopied,
reproduced, or translated to another language ithout
the prior ritten consent of APOLLO Consumer
Products, Ltd.
Printing History
Edition 1, October 1999
© Copyright 1999 by APOLLO Consumer Products, Ltd.
TABLE OF CONTENTS
How to Print . . . . . . . . . . . . . . . . . . 2
While You’re Printing. . . . . . . . . . . . . . . . . . .3
Printing on Different Kinds of P per . . . . 4
APOLLO Print Settings Box . . . . . . . . . . . . 5
Getting Help When
Things Go Wrong . . . . . . . . . . . . . . 8
The APOLLO Toolbox . . . . . . . . . . . . . . . . . 8
Solving Common Problems . . . . . . . . . . . . 9
Wh t the Buttons nd Lights Do . . . . . . . . 11
APOLLO Customer C re . . . . . . . . . . . . . . . 11
ore About Your Printer. . . . . . . .13
Uninst lling the Printer Softw re . . . . . . . 13
Print C rtridges . . . . . . . . . . . . . . . . . . . . . . 14
Product Specific tions . . . . . . . . . . . . . . . . 14
Limited W rr nty St tement . . . . . . . . . . . 16
A note to our customers
Your printer model may look different than the one sho n in this guide. Ho ever, if your printer looks different, it
orks just like the one e’ve sho n here. We’ve used the APOLLO P-2200 for the illustrations and printer soft are
dialog boxes.
Finding more inform tion
For more information, see the electronic Online Manual, hich can be found on your APOLLO Installation
Soft are CD. You’ll need Adobe® Acrobat® Reader installed on your computer to vie the Online
Manual. Reinsert your APOLLO Installation Soft are CD and select
View Online anual .

2
HOW TO PRINT
1. Lay out the page and choose the text,
pictures, fonts, and colors from your
soft are program (such as a ord
processor or dra ing program).
2. Choose your print settings in the
APOLLO print settings box. To find the
APOLLO print settings box:
Try This...
a. Click File and then click Print .
b. Then click hichever button you see—
Properties , Setup , or Printer .
c. If you still don’t see the box, click
Setup , Options , or Properties .
...Or Try This
a. If Print isn’t there, click Printer Setup
or
Print Setup .
b. Then click hichever button you see—
Setup or Options .
Once you’re there, Choose print quality,
paper size, and paper type on the Setup
tab.
Choose t o-sided printing, orientation,
and flip horizontal options on the
Features tab.

3
Choose color options on the Color tab.
To print in black and hite, check
Print
in Grayscale
.
3.
Click OK in the Print box of your
soft are program to start printing.
The next time you ant to print this
document, you can use the Print button
at the top of the screen in your soft are
program — simply click it to print one
copy using the same print settings.
It takes a fe moments for the printing to
start, because the printer is receiving
information from the computer.
While You’re Printing
Your printer ill print at different speeds,
depending on the complexity of the job and
the print quality you have chosen. If you have
lots of graphics and color in your document,
it ill take longer to print.
If something goes wrong
Sometimes, in spite of your best efforts,
something goes rong during printing.
Maybe a sheet of paper jams in the printer
or nothing happens at all.
o If the printer detects a problem, it
displays a message on your screen.
o If you notice that something is rong,
click the
Troubleshooting tab in the
APOLLO Toolbox and follo the
instructions on the screen. (See page 8 to
find out ho to get to the APOLLO
Toolbox.)
o If your printer lights are blinking, see
page 11.

4
OUT tr y
OUT tr y removed for lo ding c rds
P per-width Adjuster P per-length Adjuster
C rd guide in up position
Single envelope slot
To print… You need to…
Envelopes
Single envelope
1. Slide the envelope, ith its flap up and on the right, evenly into
the single envelope slot until it stops.
2. Choose print settings that match the type and size of the
envelope.
3. Print the envelope.
4. Reset the soft are for the paper in the IN tray after printing
completes.
Stack of up to 20 envelopes
1. Slide out both of the paper adjusters.
2. Remove any paper from the IN tray.
3. Slide the envelopes, ith the flap side up and on the right, evenly
into the IN tray.
4. Slide paper adjusters snugly against the edges of the envelopes.
5. Choose print settings that match the type and size of the
envelopes.
6. Print the envelopes.
7. Reset the soft are for the paper in the IN tray after printing is
completed.
Index cards and postcards 1. Remove the OUT tray.
2. Raise the card guide.
3. Insert up to 1/4 inch (1/2 cm) stack of cards into the IN tray. Align
the right edge of the stack ith the card guide.
4. Slide the paper adjusters snugly against the edges of the cards.
5. Replace the OUT tray.
6. Choose print settings that match the type and size of the cards.
7. Print the cards.
8. Reset the soft are for the paper in the IN tray after printing is
completed.
Printing on Different Kin s of Paper

5
Setup Tab Features Tab
Print settings to choose… Guidelines to remember…
• Setup T b
- Print Quality : Normal
-
Paper size : choose appropriate
envelope size
-
Paper Type : Plain paper
• Fe tures T b
- T o-sided Printing : None
-
Orientation : Portrait
• The envelope slot supports only No. 10 or DL size
envelopes.
• Make sure paper is loaded in the IN tray.
• Make sure the card guide is in the do n position.
• Avoid shiny or embossed envelopes, or those that have
clasps or indo s.
• Avoid envelopes ith thick, irregular, or curled edges
or ith areas that are rinkled, torn, or other ise
damaged.
• Setup T b
- Print Quality : Normal
-
Paper size : choose appropriate
envelope size
-
Paper Type : Plain paper
• Fe tures T b
- T o-sided Printing : None
-
Orientation : Portrait
• Never load more than 20 envelopes at one time.
• Even up the envelopes before inserting them by tapping
the short edge on a flat surface.
• Make sure the card guide is in the do n position
• Setup T b
- Print Quality : Normal
-
Paper size : choose appropriate
card size
-
Paper Type : Plain paper
• Fe tures T b
- T o-sided Printing : None
-
Orientation : Portrait
• Even up the cards before inserting them by tapping the
short edge on a flat surface.
• Move the paper length adjuster by pressing the inside of
the handle to release and lo er it, then pushing it
to ard the card stack until it stops.
• If you encounter difficulty replacing the OUT tray,
lift the top cover, ait a fe moments for the print
cartridge cradles to move to the center position, then
replace the OUT tray, and lo er the top cover.
APOLLO Print Settings Box

6
OUT tr y
OUT tr y removed for lo ding c rds
P per-width Adjuster P per-length Adjuster
C rd guide in up position
Single envelope slot
To print… You need to…
Labels 1. Slide out both of the paper adjusters.
2. Fan the edges of the label sheets to separate them, then even the
edges.
3. Insert up to 25 label sheets (label side do n) on top of about 5
sheets of plain paper of the same size.
4. Slide the paper adjusters snugly against the sheets.
5. Choose print settings that match the type, size, and orientation of
the labels.
6. Print the labels.
7. Reset the soft are for the paper in the IN tray after printing
is completed.
Transparencies 1. Slide out both of the paper adjusters.
2. Fan the edges of the transparency sheets to separate them, then
even the edges.
3. Insert up to 1/2 inch (1 cm) stack of transparency sheets. Load the
rough side do n ith the adhesive strip for ard.
4. Slide the paper adjusters snugly against the transparencies.
5. Choose print settings that match the type and size of the
transparencies.
6. Print the transparency.
7. Reset the soft are for the paper in the IN tray after printing
is completed.
For more information about ho your printer orks, see the electronic Online
Manual. The Online Manual is on your APOLLO Soft are Installation CD. At any
time hile using your computer, insert the CD and select View Online anual.
Printing on Different Kin s of Paper

7
Setup Tab Features Tab
Print settings to choose… You need to…
• Setup T b
- Print Quality : Normal
-
Paper size : Letter or A4
-
Paper Type : Plain paper
• Fe tures T b
- T o-sided Printing : None
-
Orientation : Portrait
• Use only paper labels that are designed specifically
for use ith inkjet printers.
• Never load more than 25 sheets at one time.
• Use only full sheets of paper labels.
• Make sure the sheets are not sticky, rinkled, or
pulling a ay from their protective backing.
• Do not use plastic or clear labels. The ink ill not dry
hen used ith plastic or clear labels.
• Make sure the card guide is in the do n position.
• Setup T b
-
Print Quality : Best
-
Paper size : Letter or A4
-
Paper Type : HP Premium Transparency
Film
• Fe tures T b
-
T o-sided Printing : None
-
Orientation : Portrait
• For best results, use HP Premium Inkjet Transparency
film, hich as designed specifically for use ith HP
Inkjet cartridges.
APOLLO Print Settings Box

8
GETTING HELP WHEN
THINGS GO WRONG
When problems occur, the quickest ay to
find a solution is to use the trouble-shooting
feature in the APOLLO Toolbox. With a fe
clicks of the mouse button, you’ll find your
specific problem and details on ho to fix it.
The APOLLO Toolbox
For each Windo s system, here are a couple
of places to find it.
Windows 95, Windows 98, and
Windows NT 4.0
oDouble-click the APOLLO Toolbox
shortcut icon. This shortcut is al ays on
your desktop.
–OR–
oClick the APOLLO Toolbox icon in the
taskbar. The icon is displayed in the
taskbar hen the APOLLO Toolbox is
open and you’re printing.
Windows 3.1 x
oDouble-click the APOLLO Toolbox icon
in the APOLLO group in the Program
Manager.
–OR–
oDouble-click the APOLLO Toolbox icon.
It’s on your desktop hen you start your
computer.
Once you’re in the APOLLO Toolbox…
1. Click the Troubleshooting tab.
2. Click the appropriate category.
3. Click on the description of the problem.
4. Click to further explore possible
solutions.

9
Solving Common Problems
The text or graphics are in
the wrong place
Paper orientation. If the printing is
positioned incorrectly on the page, make sure
you’ve selected the correct orientation
(Portrait or Landscape) on the
Features tab
of the APOLLO print settings box.
Alignment. If the color ink and black ink
don’t line up on the printed page, align the
print cartridges. In the APOLLO Toolbox, click
the
Printer Services tab, and then click Align
the print cartridges
.
Paper Loading. If the printing is slanted or
ske ed, try reloading the paper.
argin settings. If text is running off the
edge of the page:
oMake sure the margins are set correctly in
your soft are program.
oMake sure the elements in your document
fit ithin the printable area of the page.
oMake sure you’ve selected the right paper
size on the Setup tab of the APOLLO print
settings box.
A blank page came out of the
printer.
Tape. Make sure you’ve removed the
protective pieces of tape on the print
cartridges.
Default printer. Make sure you’ve selected
the APOLLO P-2200 Series printer as the
default printer. To check your default printer,
click the
Troubleshooting tab in the APOLLO
Toolbox, and then click
A blank page came
out
. Follo the instructions under Wrong
printer selected to make sure your printer is
selected as the current or default printer.
Ink. You might have run out of ink. Replace
the cartridges.
The print quality is poor
Cartridges. If ink is smearing,
streaking, or is splotchy:
oYou might need to clean the print
cartridges. See the APOLLO Toolbox for
instructions.
oYou might need to replace the print
cartridges. See the APOLLO Toolbox for
instructions.
Paper. If the printing is faded or the colors
are dull or bleeding into each other, make
sure you’re using paper intended for inkjet
printers and that you’ve loaded the paper
print side do n.
Ink. You can control the amount of ink on the
page by changing the Print Quality (on the
Setup tab of the APOLLO print settings box).
No page came out of the
printer
Be patient. Complex documents,
such as color photographs, take a hile to
print. Check the po er light; if it’s blinking,
the printer is processing information.
Power. Make sure the printer is on (the po er
light on the front of your printer should be
on) and that all connections are firm.
Cover. Make sure the top cover of the printer
is closed.
Paper. Make sure you put the paper in the
lo er (IN) tray correctly.
Print cartridges. Make sure both print
cartridge cradles contain properly installed
cartridges ith the correct APOLLO part
number.

10
Something on the page is
wrong or missing
argin settings. If the printing is cut
off around the edges, check your soft are
application:
oThe correct margins are set.
oThe elements are scaled correctly.
Colors. If the colors are rong or missing
oClean your tri-color print cartridge. In the
APOLLO Toolbox, click the
Printer
Services
tab, and then click Clean the
print cartridges
.
oReplace the tri-color print cartridge.See
the online help for instructions.
oClear the Print in Grayscale option on the
Color tab of the APOLLO print settings
box.
Communications. If meaningless characters
are printing on your page, the computer
might have lost communication ith your
printer. Try turning your computer and
printer off and then turn them on again. If the
problem persists, make sure all cables are
plugged in tightly.