Appostar PCM-1015 User manual

POS Monitor
PCM-1015 / PCM-1215
User’s Manual
Edition: JANUARY 2011 Version 1.00
http://www.appostar.com

PREFACE
2PCM-1015/PCM-1215 POS Monitor
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
These devices comply with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. These devices may not cause harmful interference.
2. These devices must accept any interference received, including interference
that may cause undesired operation.
Lithium Battery Replacement
To avoid possible danger of explosion, ensure correct polarity when changing the
lithium battery. Replace only with the same or equivalent type recommended by
the manufacturer.
WEEE (Waste from Electrical and Electronic Equipment)
The WEEE wheeled bin symbol on the product or on its packaging indicates that
the product must not be disposed of with other waste. It should be the user’s
responsibility to dispose of their waste equipment by handing it over to an
approved location for the recycling of waste electrical and electronic equipment.
For more information about where to send your waste equipment for recycling,
please contact your local city office, your household waste disposal service or
where you purchased the product.

PREFACE
PCM-1015/PCM-1215 POS Monitor 3
Disclaimer
The material in this document is for information purpose and is subject to change
without prior notice. APPOSTAR has made every effort to ensure that this user’s
manual is accurate and complete. However, no liability is assumed for any errors
and omissions that may have occurred. Nor are any liability assumed for any
damages resulting from the use of this product and the information contained in
this document. APPOSTAR reserves the right to make improvements to this
publication from time to time in the contents hereof without obligation of the
manufacturer to notify any person of such revision or changes.
Copyright
This work is copyrighted. Reproduction or retransmission of this documentation,
in whole or in part, without prior written permission from the manufacture is a
violation of copyright law.
© 2010 APPOSTAR Technology Co., Ltd. All rights reserved.
Trademark Recognition
1. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corp.
2. Intel is a registered trademark of Intel International Inc.
3. Other software or product names used in this manual are the properties of
their respective owners and are acknowledged.

PREFACE
4PCM-1015/PCM-1215 POS Monitor
SAFETY INSTRUCTIONS
Failure to observe these safety instructions may cause bodily injury, or damage
to the product. Read these instructions carefully and keep this user’s manual in
an accessible location for future reference.
1. Do not plug in or unplug the power cord with wet hands.
2. Do not plug the product into an AC outlet with the incorrect voltage.
(Be sure to use a voltage that is between AC 100V~240V)
3. Do not plug several products into one multi-outlet.
4. Do not apply pressure to the power cord or place heavy objects on it.
5. Immediately stop using the product if it emits strange noise, odor, or
smoke.
6. Do not use aerosol sprayers containing flammable gas inside or around
the product.
7. Do not allow foreign objects or liquids to enter the product, or serious
damage may result.
8. Do not place the product on an unstable surface. The product may cause
a fire if it is dropped, damaged, or broken.
The product may cause a fire or electric shock when it is used
improperly. Observe the above safety measures at all times.
If the product is damaged, immediately turn off the power and
disconnect the power cord. Contact your dealer for assistance.
The following instructions will help you to make better use of this product.
1. Keep the machine away from locations subject to high humidity, dust, or
temperatures that exceed the specification. (Refer to SEC. 1.4
Specification)
2. Clean the product only by using a dry cloth or a cloth soaked with
detergent. Never use thinner or other volatile solvents for cleaning.
3. At the end of the day, clean and inspect the exterior of the machine after
the machine is powered off.
4. Use only specified accessories.
5. Do not expose the accessories directly to sunlight, high temperatures,
humidity, dust, or gas.
6. Do not place heavy objects on top of the product or lean them against the
product. These items may fall down and cause injury.
7. Do not block the air vent of the product as this can cause heat
accumulation inside the box machine and may cause a fire.

PCM-1015/PCM-1215 POS Monitor 5
Table of Contents
CHAPTER 1 PRODUCT OVERVIEW ...........................................6
1.1 UNPACKING ...................................................................................................................6
1.2 APPEARANCE ..................................................................................................................8
Front View ...............................................................................................................8
Rear View ................................................................................................................9
1.3 I/O INTERFACE AND OSDBUTTONS .................................................................................... 10
1.4 SPECIFICATION ............................................................................................................. 11
CHAPTER 2 HARDWARE INSTALLATION ...............................13
2.1 PCM-1215 TOUCH MONITOR INSTALLATION............................................................................ 13
Connecting your Monitor.......................................................................................... 12
Magnetic Stripe Reader (MSR) Installation.................................................................13
2.2PCM-1015 SECOND DISPLAY INSTALLATION............................................................................ 15
CHAPTER 3 TOUCH DRIVER INSTALLATION .........................18
CHAPTER 4 OSD SETTING .....................................................20
CHAPTER 5 TROUBLESHOOTING...........................................24

PRODUCT OVERVIEW
6PCM-1015/PCM-1215 POS Monitor
CHAPTER 1 PRODUCT OVERVIEW
Welcome
The PCM Series is a function integrated monitor designed for POS system. Stable
hinge structure prevents panel from wobbling. The optional magnetic stripe card
reader can be also integrated aside the screen. Depending on the requirement,
the PCM-1000 Series is available in 2 versions: 15” Standalone Touch Monitor or
built-in second LCD for the POS terminal.
1.1 Unpacking
Confirm that all the following items are contained in the carton. If any item is
missing or damaged, contact the dealer from whom you purchased the product.
Shipping Content
Main unit Accessories
PCM-1015
(Second Display)
PCM-1215
(Touch Monitor)
Quick Reference Guide VGA Cable 12V DC Power Cable Hinge Kit
Quick Reference Guide
VGA Cable RS232 Cable USB Cable
Power Cable
Power Adapter
Driver CD

PRODUCT OVERVIEW
PCM-1015/PCM-1215 POS Monitor 7

PRODUCT OVERVIEW
8PCM-1015/PCM-1215 POS Monitor
1.2 Appearance
Front View
15” LCD
Touch panel
Front panel
Base
MSR module (option)
/ Attachable on both
sides
PCM-1015
(Second Display)
PCM-1215
(Touch Monitor)

PRODUCT OVERVIEW
PCM-1015/PCM-1215 POS Monitor 9
Rear View
Side View
Tilt angle 0 ~ 90 degrees
I/O Cover
Hinge cover
Stand cover
90°
Power button

PRODUCT OVERVIEW
10 PCM-1015/PCM-1215 POS Monitor
1.3 I/O Interface
No IO Port Description PCM-1015 PCM-1215
POWER BUTTON ON/OFF switch √
DC INPUT 12V DC Power Jack √√
VGA-IN DB15/F Signal Input √√
AUDIO-IN (option) Line-in Audio Jack
USB-IN USB 2.0 Type B √
USB-OUT x 2 USB 2.0 Type A √
COM Port DB9/F for Touch Function √
No OSD Button Description
MENU Activate the On Screen Display (OSD) menu
or scroll down the menu bar
LEFT Decrease setting value or scroll down the
OSD main menu bar
RIGHT Increase setting value or scroll up the OSD
main menu bar
AUTO Activate automatic setup and adjustment
POWER LED To indicate monitor on/off status.

PRODUCT OVERVIEW
PCM-1015/PCM-1215 POS Monitor 11
1.4 Specification
Model Name PCM-1015 PCM-1215
Hardware Specification
Display 15” TFT LCD display panel
Active Area 304 (H) x 228 (V) mm
Pixel Pitch 0.297 x 0.297 mm
Resolution 1024 x 768
White Luminance 225 cd/m2
Contrast Ratio 700
Response Time 8 msec (Typ, on/off)
View Angle R / L 70 /70 (Typ)
U /D 70 /70 (Typ)
External I/O Interface
Serial Port 1 x COM port (DB9)
Audio Jack 1 x Line-in (option)
USB Port 2 x USB 2.0 A Type (output)
1 x USB 2.0 B Type (input)
VGA Port 1 x VGA-in (DB15)
Power Input 1 x 12V/2.5A DC Jack
OSD Button MENU, LEFT, RIGHT, SELECT
Power Button 1 x power switch on the
bottom of monitor 1 x power switch on the right side of stand.
Optional Peripheral
Magnetic Stripe
Reader
ISO 7811 option 1/2/3 track
Powering
Power Supply DC 12V/2.5A 36W/12V power adapter
AC Rating: AC100V~240V
DC 12V/3A

PRODUCT OVERVIEW
12 PCM-1015/PCM-1215 POS Monitor
Environment
EMC & Safety CE/FCC Class A
Operating Temperature 5°C ~ 40°C
Storage Temperature -20°C ~ 60°C
Operating Humidity 15%~80% RH
Storage Humidity 20% ~90% RH
Mechanical
Housing Color Cool White, Dark Gray
Construction ABS + SECC
Dimension (W x D x H) 355 x 320 x 58 mm 355 x 320 x 215 mm
Weight N.W. 3.4 kg N.W. 4.7 kg
Wall Mounting 100 x 100 mm standard VESA

HARDWARE INSTALLATION
PCM-1015/PCM-1215 POS Monitor 13
CHAPTER 2 HARDWARE INSTALLATION
Before starting any hardware installation, ensure the system is powered off and
the power cord is disconnected to prevent possible damage to the product.
2.1 PCM-1215 Touch Monitor
Connecting your monitor
1. Turn off your Host PC and disconnect the power cable.
2. Connect the VGA cable to the connectors on both the Host PC and
monitor.
3. Connect the DC 12V power cable to the 12V DC Jack.
4. Connect the RS232 cable on both the Host PC and monitor to enable
touch function.
5. Connect the USB cable B to the Host PC and monitor. Once this cable is
connected, the other 2xUSB ports are available for USB device.
6. Turn on your monitor and Host PC. If you do not see any image, check
whether all the input cables are connected correctly, or refer to CH.5
Page 24 for troubleshooting.
DB9 COM Port
DB15 VGA Port
12V DC Jack
RS232 Cable USB Cable VGA Cable 12V DC
Power Cable
A B

HARDWARE INSTALLATION
14 PCM-1015/PCM-1215 POS Monitor
Magnetic Stripe Reader (MSR) Installation
An optional MSR can be installed on both the right and left side of PCM-1215.
By default, the MSR is installed on the right side.
Step 1 Remove the cover from the MSR extension slot.
Step 2 Connect the MSR cable correctly.
Step 3 Fix the MSR module in position with 2 screws.

HARDWARE INSTALLATION
PCM-1015/PCM-1215 POS Monitor 15
2.2 PCM-1015 Second Display Installation
Step 1 Tilt the LCD of the KP series to its horizontal position. (Figure 2-a)
Figure 2-a
Step 2 Remove the cable management and the customer display covers on the
main unit. (Figure 2-b) Unfasten the 2 thumb screws off both the front
and rear cover of the KP POS Terminal. (Figure 2-c)
Figure 2-b Figure 2-c
Step 3 Remove the top hinge cover by using a screwdriver. (Figure 2-d, 2-e)
Figure 2-d Figure 2-e

HARDWARE INSTALLATION
16 PCM-1015/PCM-1215 POS Monitor
Step 4 Install the hinge with 4 screws. (Figure 2-f) Fit the PCM-1015 onto the
hinge. Make sure that the 4 connection points are connected properly.
(Figure 2-g)
Figure 2-f Figure 2-g
Step 5 Fit the top hinge cover and the upper hinge cover of the panel.
(Figure 2-h)
Figure 2-h
Step 6 Fit the lower hinge cover to the PCM-1015 and fix with 1 thumb screw.
(Figure 2-i, 2-j)
Figure 2-i Figure 2-j

HARDWARE INSTALLATION
PCM-1015/PCM-1215 POS Monitor 17
Step 5 Connect the VGA cable to both the VGA port (DB15) and the power
cable to both the 12V DC power jack. (Figure 2-k)
Figure 2-k
Step 6 Reinstall the front, the rear, and the cable management covers.
(Figure 2-l, 2-m)
Figure 2-l Figure 2-m

TOUCH DRIVER INSTALLATION
18 PCM-1015/PCM-1215 POS Monitor
CHAPTER 3 TOUCH DRIVER INSTALLATION
This chapter describes the driver requirements and how to install the drivers
from the driver CD. All step-by-step procedures described below are for
Windows XP and similar on all other Microsoft Windows platforms.
Insert the driver CD into your CD-ROM drive. Windows will automatically detect
it and the Appostar Driver Installer appears on the screen. If not, locate the
Setup.exe file at CD:\ and double-click it to execute the installation. Follow
the on-screen instructions to complete the installation.
Touch Panel Driver Installation
a. Click Touch Panel.b. Click Next
on the Welcome screen
to continue.
c. Uncheck the “Install PS/2
interface driver” option. Click
Next to continue.
d. Select the “Install RS232 interface
driver” option. Click Next to
continue.

TOUCH DRIVER INSTALLATION
PCM-1015/PCM-1215 POS Monitor 19
e. Select the None option and click
Next to continue. f.
Select the “Support Multi-Monitor
System” option. Click Next to
continue.
g. Select the Destination Folder or
use the default one listed. h. Type a Folder name or use the default one listed. Click Next to
continue.
i. A progress window appears.
Please wait. j. Click Yes. The installation completes in seconds.

OSD SETTING
20 PCM-1015/PCM-1215 POS Monitor
CHAPTER 4 OSD SETTING
OSD (On Screen Display) Setting allows user to adjust the screen picture to its
optimal status.
OSD Function
MENU Activate the On Screen Display (OSD) menu or scroll down
the menu bar
LEFT Decrease setting value or scroll down the OSD main menu bar
RIGHT Increase setting value or scroll up the OSD main menu bar
AUTO Activate automatic setup and adjustment
POWER LED To indicate monitor on/off status.
OSD Main menu consists of source:
1. Image setting
2. Color (RGB)
3. OSD Menu
4. Language
5. Exit
Image setting Color