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AQUA ULTRAVIOLET 42371 AVENIDA ALVARADO, TEMECULA, CA 92590 TEL: 951-296-3480 FAX: 951-296-3490
WARRANTY CONTINUED:
Before using, the user shall determine the suitability of the product for their intended use and the user shall assume all
risk liability whatsoever in connection therewith.
To validate this warranty, mail the enclosed warranty card within 10 days of purchase along with proof of purchase (copy
of sales receipt).
Warranty Period:
Complete Unit: One year from the date of purchase or 18 months from manufacturing date.
Limitations:
Warranty does not cover any malfunction from improper installation (we recommend that an authorized dealer or licensed
plumber install your system to the specifications outlined in this owners guide).
Warranty only applies to the original end user and is not transferable.
Warranty does not cover repairs done by anyone other than Aqua Ultraviolet.
Warranty may not be modified by verbal statements by Aqua Ultraviolet, distributors, retailers, their agents or any other
party.
Warranty covers the repair or prorated replacement of the Aqua Ultraviolet products. Aqua Ultraviolet denies all liability
for any other loss including but not limited to loss of equipment, income, livestock or personal injury
Warranty is voided by the following:
Product labels defaced or removed.
Housing has been painted.
Product is improperly installed or maintained by user or agent.
Product abused, misused or damaged by user or their agent.
Product damage caused by failing to turn pump off when switching the handle setting.
Over tightening the valve.
Using any sealant other than Teflon tape on the valve.
Using any lubricant on o-ring under the valve.
Use of other than genuine Aqua Ultraviolet parts
Any implied warranty granted under state law including warranties of merchantability or fitness for a particular purpose
are limited to one year from the date of purchase or 18 months from the date of manufacture or as otherwise stated in
the above warranty. Aqua Ultraviolet is not responsible for direct, indirect, incidental or consequential damages. Some
states do not allow limitations on how long an implied warranty lasts and/or does not allow the exclusions or limitations
of incidental damages so the above limitation and exclusion may not apply to you. This warranty gives you special legal
rights and you may also have other rights that vary from state to state.
Warranty Returns or Repair Returns:
Please call Aqua Ultraviolet at (800) 454-2725 for a “Return Merchandise Authorization” number (RMA). You must have a
valid RMA from an Aqua Ultraviolet customer service representative before sending any product in for warranty or repair.
Please have your serial number, date of purchase and product type available when calling for an RMA number.
All warranty returns or repair returns must come freight prepaid with an RMA number outside clearly marked on the box.
All other returns will be refused. Aqua Ultraviolet will not be liable for any shipping cost to return warranty or repair items.
Include a note in the box with your RMA number, name, address, daytime phone number and brief description of the rea-
son for return or repair.
Be sure to return product in the same packing or similar packing and insure the package (we recommend sending it
UPS). If you do not have or can’t locate proper packaging, please call our customer service department and we will be
more than happy to send you packaging for a minimal charge.
Aqua Ultraviolet shall not be responsible for damage or loss done by the shipper. Nor shall Aqua Ultraviolet be respon-
sible for merchandise that arrives damaged due to improper packaging. All claims for loss and damage must be filed by
the customer with the shipper.
If unit is found to be out of warranty we will contact you with the cost of repair. Your authorization is required prior to
making any repairs.