AquaMaster AMF2000 Installation and maintenance instructions

Filtration & Reverse Osmosis Systems
Installation and Service Guide
INSTALLATION AND SERVICE
PLEASE READ THIS MANUAL CAREFULLY BEFORE INSTALLATION.
CONDITIONS FOR OPERATION
The Good Water Warehouse Inc. (GWW) warranties the Aquamaster Filtration and Reverse
Osmosis system to be free from defects in materials and workmanship under normal use within the
operating parameters listed below. For a period of five years from the date of purchase, GWW
will repair or replace any part of the Filtration and Reverse Osmosis System with the exception
of the filters, membrane and battery. The RO membrane carries a one-year warranty.
Conditions of Warranty
The above warranty shall not apply to any part of the Filtration and Reverse Osmosis System that is
damaged due to neglect, misuse, alteration, accident, misapplication, physical damage, fouling, and/
or scaling of the membrane (by minerals, bacterial attack and/or sediment), fire, frozen water, hot
water, or an Act of God.
The Good Water Warehouse assumes no warranty liability in connection with this Filtration or
Reverse Osmosis System other than as specified herein. GWW shall not be liable for consequential
damages of any kind or nature due to the use of Good Water Warehouse products.
Warranty Service
Warranty service will be provided by GWW under the following conditions:
1) Contact your local dealer who will obtain return authorization instructions from GWW.
2) Ship the unit or part freight prepaid to The Good Water Warehouse for warranty
evaluation or service. Unit must be returned in the original carton or packaged to prevent
possible damage. Systems or parts covered under the warranty shall be repaired (or, at our
option, replaced) and returned without charge.
Source Water Supply - TFC
Community/Private Non-Chlorinated
System Pressure 30-100 psi
Temperature 4O-38OC (40O-100OF)
pH Range 3.0-11.0
Maximum Supply TDS
Level 2000 mg/L
Turbidity <1.0 Net Turbidity (NTU)
Chemical Parameters - TFC
Hardness (CaCO3) <350 mg/L (<20 gpg)
Iron (Fe) <0.1 mg/L
Manganese (Mn) <0.05 mg/L
Hydrogen Sulfide (H2S) 0.00 mg/L
Chlorine (Cl2) 0.00 mg/L
Source Water Supply - CTA
Community/Private Chlorinated
System Pressure 30-100 psi
Temperature 4O-32OC (40O-90OF)
pH Range 4.0-8.0
Maximum Supply TDS
Level 1500 mg/L
Turbidity <1.0 Net Turbidity (NTU)
Chemical Parameters - CTA
Hardness (CaCO3) <350 mg/L (<20 gpg)
Iron (Fe) <0.1 mg/L
Manganese (Mn) <0.05 mg/L
Hydrogen Sulfide (H2S) 0.00 mg/L
Chlorine (Cl2) 0.1-10.0 mg/L
TFC - Thin Film Composite
(in Models AMR4000 & AMR4000P)
CTA - Cellulose Tri-Acetate
(in Model AMR3000)
Limited Warranty
Models AMF2000, AMR3000, AMR4000 & AMR4000P

Introduction
Please read this entire service guide prior to installation.
These Filtration and Reverse Osmosis Drinking Water Systems have been designed for quick and simple installation
and maintenance. To insure a successful installation and reliable operation carefully read this instruction manual
and following the operational guidelines. Routine maintenance is essential to the longevity and performance of the
system. Filters should be changed every six to twelve months depending on the quality of the feed water supply.
Conditions For Operation
TFC - Thin Film Composite
(in Models AMR4000 & AMR 4000P)
Source Water Supply - TFC
Community/Private Non-Chlorinated
System Pressure 30-100 psi
Temperature 4O-38OC (40O-100OF)
pH Range 3.0-11.0
Maximum Supply TDS
Level 2000 mg/L
Turbidity <1.0 Net Turbidity (NTU)
Chemical Parameters - TFC
Hardness (CaCO3) <350 mg/L (<20 gpg)
Iron (Fe) <0.1 mg/L
Manganese (Mn) <0.05 mg/L
Hydrogen Sulfide (H2S) 0.00 mg/L
Chlorine (Cl2) 0.00 mg/L
Source Water Supply - CTA
Community/Private Chlorinated
System Pressure 30-100 psi
Temperature 4O-32OC (40O-90OF)
pH Range 4.0-8.0
Maximum Supply TDS
Level 1500 mg/L
Turbidity <1.0 Net Turbidity (NTU)
Chemical Parameters - CTA
Hardness (CaCO3) <350 mg/L (<20 gpg)
Iron (Fe) <0.1 mg/L
Manganese (Mn) <0.05 mg/L
Hydrogen Sulfide (H2S) 0.00 mg/L
Chlorine (Cl2) 0.1-10.0 mg/L
CTA - Cellulose Tri-Acetate
(in Model AMR3000)
Starting Your Installation
1 2
Preparation
Check the following list of components to ensure that all parts are packed with your system:
1 - Filtration or RO System 1 - Storage Tank (RO System only) 
1 - Faucet 1 - Installation Kit 
Determine the location for the installation of the Filtration and RO system, including system, faucet, and
storage tank. Avoid locations where the system might come in contact with hot water pipes or other hazards.
Inspect the location for the faucet hole to prevent damaging any underlying pipes or wires.
STEP 1: Drilling the Faucet Hole
The product water faucet may be installed on any flat
surface at least 2” in diameter. Check the underside
of the location for interference.
Porcelain/Enamel Sinks
A 3/8” variable speed drill is recommended for this
procedure. A spring loaded Relton style drill set is
strongly recommended to prevent chipping.
The plastic sleeve supplied on the pilot drill is to be
positioned on the drill bit against the drill chuck. This
prevents the chuck from contacting the porcelain after
the pilot hole has been completed.
Avoid high motor RPM during the initial cutting of
the porcelain as this can cause chipping.
Using a carbide tipped drill bit, drill a pilot hole
completely through the porcelain and the material
underneath.
Place the spring loaded porcelain saw into the drill
chuck. Make sure the pilot guide is inserted tightly.
Insert the pilot guide into the pilot hole. Push down
gently on the drill motor to apply light pressure to
the porcelain surface. Start the drill motor turning as
slowly as possible.
After the initial cut has started, motor speed may be
gradually increased. The cut may require three to four
minutes to complete. Going faster could result in
excessive chipping.
Be sure a complete ring has been cut through the
porcelain to the material underneath.
Place the finish hole saw into the drill chuck. Make
sure the pilot guide is inserted tightly. Insert the pilot
guide into the pilot hole. Begin cut using a slow speed
and light pressure until the porcelain has been
penetrated to the material underneath.
Stainless Steel Sink
Make a small indent to mark the desired drilling
location using a center punch. Drill a pilot hole with
a 1/8” metal drill bit. Enlarge the hole using a 1” metal
drill bit.
Tile Counter Top
Follow the procedures outlined in the Porcelain/
Enamel Sinks section.
Faucet Installation
Once the hole has been drilled in the sink, the faucet
may be located in the hole. Be sure the faucet body,
faucet base, and the rubber faucet base washer are in
place above the sink (See illustration on page 5).
Install the star lock washer and nut, then tighten firmly
while aligned faucet in the desired direction. Once
the faucet is installed, screw the connector fitting
provided onto the bottom of the faucet stem and
tighten.
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Drilling with the recommended
Relton cutter
CAUTION
DO NOT USE THIS SYSTEM WHERE THE WATER IS MICROBIOLOGICALLY UNSAFE OR OF
UNKNOWN QUALITY. THIS SYSTEM IS FOR USE ON POTABLE WATER ONLY. SOURCE WATER
EXCEEDING CHEMICAL PARAMETERS REQUIRES PRETREATMENT.

Tapping into the Cold Water Line
STEP 4: Installing the Drain Clamp
(RO System only)
Select a location for the drain hole based on the design
of the plumbing. Position the drain outlet saddle on the
drainpipe. Allow adequate space for drilling. Tighten
the bolts evenly on both sides. Avoid over tightening.
Using the opening in the drain outlet saddle as a guide,
drill a 1/4” hole in the drainpipe. Clean debris from the
saddle and threads.
NOTE: Some states and provinces require the use of an air gap
faucet. To assure compliance check your local plumbing code.
Locate the drain connection away from the garbage disposal to
prevent potential contamination and system fouling.
Mounting the Filters & Membrane
34
Note: Do not tamper with the air valve on the
storage tank. It has been preset and screwed on
with blue cap by the manufacturers.
(1) Wrap the threads on the top of the water storage
tank 3 times with plumbers (Teflon) tape only. Make
sure it is tight, but not over tight.
(2) Connect the tank ball valve assembly to the top of
the water storage tank.
(3) Connect the tube from the RO module to the water
storage tank.
STEP 3: Mounting the Tank Ball Valve STEP 5: Mounting the Filters &
Membrane
Screw the filters onto the mounting head starting from
left to right in the order listed below, matching the
filter label to the respective position labeled on the
mounting head.
Important: Remove the black protective cap from the
membrane before screwing in place.
Model PreFilter Carbon Membrane PostFilter
AMF2000 Q5605 n/a n/a Q5615
AMR3000 Q5633 n/a CQ56-18TC Q5633
AMR4000 Q5605 Q5633 TQ56-35TC Q5633
AMR4000PQ5605 Q5633 TQ56-35TC Q5633
STEP 6: Tubing Connection
For RO Systems, determine the location for the storage
tank. A maximum distance from tank to faucet is 15
feet. The fastest flow at the faucet can be achieved by
minimizing the length of the tubing from tank to faucet.
For ease of installation all tubing is
individually labeled and color coded
(AMR3000, AMR4000, & AMR4000P).
1/4” Red - Connects the feed water valve to the pre-filter.
3/8” Blue - Connects the RO membrane product port to the
storage tank.
1/4” Black - Connects the membrane brine port to the drain
connector.
3/8” White - Connects the postfilter to the faucet.
Note: AMF2000 only requires 3/8” Blue & 3/8” White
Fittings and Tubing
John Guest™ fittings are used throughout the system.
To insure an optimal seal, tubing should be cut with the
end square. An angled cut or distortion of the tubing
will not provide an efficient seal and may cause leaks.
To install a tube, push it through the collet until it seats
firmly. To remove a tube, push in the collet and pull out
the tube.
STEP 7: Activating System for the First Time
Make sure all water supply/drain lines are secure and
free from leakage.
Slowly turn the saddle valve counterclockwise until fully
open. Check stem seal for leakage. If necessary tighten
stem nut lightly.
Turn storage tank valve one quarter turn
counterclockwise to open the valve (the handle should
be in line with the tubing as it enters the connection).
Open the product water faucet and let the water flow until
all the air has been expelled from the system. This will
take about an hour for an RO system.
Close the product water faucet. In 30 minutes, check
the connections for leaks and correct if necessary.
STEP 2: Shut Off the Water
Locate the water shut-off valve for the cold water feed
line that you have chosen to use for the supply.
Accidentally hooking up the system to the hot supply
line will permanently damage the membrane (See
Conditions for operation). To assure you are using the
cold water line turn on both the hot and cold faucets.
After the water is warm, feel the pipes underneath the
sink to identify the hot and cold.
Close the cold water valve. Turn on the cold water faucet
only to assure that the line is completely shut off and the
line is drained. If no shut off valve is located under the
sink, turn off the main supply at the entry to the house.
Place the clamp over the cold water supply line. The
aluminum spacer has two sides to adapt to different
tubing sizes. Use the small radius for 3/8” tubing and
the large radius for tubing through 5/8”. Use the clamp
screw to attach the saddle to the copper pipe. Tighten
the brass clamp screw with a 7/16” wrench.
Do not over tighten the clamp. The clamp should be
secure and resist a slight twisting force. Turn the saddle-
tapping valve clockwise until the needle fully pierces
the tubing and the valve seats. For maximum flow, back
the handle out all the way. Adjust as required.
Check for Leaks
Turn on the cold water supply. Check the saddle-tapping
valve for leaks. Allow the water to run for a minute to
clear any possible debris from the saddle-tapping device.
If flow from the faucet is reduced, remove, clean, and
reinstall the faucet aerator.

Faucet
System and Faucet Diagrams
Aquamaster System
Activation, Troubleshooting, & Maintenance
Troubleshooting Guide
Filter Maintenance
Filters should be changed every six to twelve months depending on the quality of the feed water supply.
RO System (AMR3000, AMR4000, and AMR4000P)
1) Open the RO faucet and let the tank drain completely. Leave the faucet open until the filter change is complete.
2) Remove the pre-sediment cartridge - Simply turn the pre-filter cartridge counterclockwise and remove it (Models
AMR3000, AMR4000, and AMR4000P). This will automatically shut off the water supply at the RO.
3) Remove the pre-carbon cartridge - Simply turn the pre-filter counterclockwise and remove it (Models AMR4000,
and AMR4000P).
4) Remove the membrane cartridge - The membrane may be reused indefinitely as long as the TDS level and other
troubleshooting guidelines are met.
4) Remove the post-carbon cartridge - Simply turn the post-carbon cartridge counter-clockwise and remove it (Models
AMR3000, AMR4000, and AMR4000P).
5) Install the new filters in the opposite order from removal. Note: AMR3000 has no pre-carbon cartridge.
6) Install the new pre-filter cartridge last. This will automatically turn on the system.
7) Drain the first tank of water after changing the filters before drinking. When the membrane is changed, drain the
first two tanks of water before drinking.
Filtration System (AMF2000)
1) Shut off the water supply.
2) Remove the cartriges by turning counterclockwise.
3) Install the new filter cartridge.
4) Turn the water supply back on.
Do Not Use the First Two Reservoirs of Water.
Allow the reservoir to fill for 4-6 hours. Dispense this water to drain. This process removes the factory
installed sanitizing solution from the entire system and sends it to the drain. Repeat this process one more
time. Allow the tank to fill for 4-6 hours and dispense this water to the drain.
Water has an offensive taste and/or odor Carbon post filter is depleted Drain storage tank and replace post filter
Water has an offensive taste and/or odor Sediment/Carbon filters are depleted Replace filters, clean system
Water has an offensive taste and/or odor Membrane depleted or fouled If monitor indicates red light, drain storage tank, replace membrane, sanitize system
Not enough product water pressure Storage tank air pressure charge is low Empty storage tank and set pressure to 8 psi (55 kPa)
Not enough water Low w ater pressure If line pressure is below 30 psi add a booster pump
Not enough water Water supply is blocked Clear restriction, rotate valve on feed water valve
Not enough water Storage tank is depleted Consider an increase in tank or membrane capacity
Not enough water Clogged pre-filter cartridge Replace prefilter, drain tank and sanitize system
No drain water Clogged flow restrictor Replace membrane
No water Water supply is turned off Turn water on
Under sink is wet Leak from valve, faucet or fitting Dry everything with towels to isolate leak, identify, and fix
Red service light Depleted membrane or low usage Run faucet for 10 seconds and check again, if persists, change membrane
65
STEP 8: Ice Maker Hook-Up (Optional)
If your refrigerator is less than 25feet to your RO
unit, 1/4” polypropylene plastic tubing is recom-
mended. If your refrigerator is greater than 25 feet
from your RO unit, 3/8” tubing is recommended. Do
not use copper tubing as an objectionable ice cube
taste can result.
To begin, install a tee in the white tubing between
the final filter and the faucet. Next, it is
recommended to install a ball valve in the line to
the ice maker. This will allow storage tank pressure
to increase suffieiently for the ice maker solenoid
to operate properly. Leave the ball valve in the closed
position until the tank is full after start up procedure
is completed.
Drain storage tank, replace membrane, & sanitize system.
Questions? 1-877-661-0425 or visit www.aquamaster.ca