AquaScape AQUASURGE 2000 User manual

aquascapeinc.com
AquaSurge®2000
Pond Pump
Item #91017
AquaSurge®3000
Pond Pump
Item #91018
AquaSurge®4000
Pond Pump
Item #91019
AquaSurge®5000
Pond Pump
Item #91020
INSTRUCTIONS & MAINTENANCE
AQUASURGE®
POND PUMP

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☎US [phone] | ☎CAN [phone] | aquascapeinc.com
Thank you for choosing the Aquascape
AquaSurge®Pond Pump. At Aquascape,
we connect people to water the way nature
intended. Since 1991, we’ve been creating and
field-testing water features in order to provide
you with the most reliable products and best
value in the water gardening industry.
TABLE OF CONTENTS
Introduction ………………………………… 2
Contents……………………………………… 3
Safety Information …………………………… 3
Specifications Chart ………………………… 4
Installation …………………………………… 4
General Maintenance ……………………… 6
Winter Application …………………………… 7
Troubleshooting ……………………………… 7
Replacement Parts ………………………… 7
Warranty Information………………………… 8
Aquascape AquaSurge Pond Pumps are ideal for use
in ponds, Pondless®Waterfalls, and other water feature
applications. AquaSurge asynchronous pumps are designed
for use in skimmer and waterfall-filter systems. Extremely
energy efficient, AquaSurge pumps are made for continuous
use in either horizontal or vertical orientation.
AquaSurge®
Pond Pump
☎Contact Us
For more information about our company or products,
please visit our website at aquascapeinc.com or
call US [phone] CAN [phone].
facebook.com/aquascapeinc
youtube.com/aquascape4
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instagram.com/aquascape_inc/
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No. Description
1. AquaSurge®Pond Pump
2. Flat Rubber Gasket
3. 1.5" Rotational Ball Output
4. 1.5", 2" Multi Hose Adapter
5. 1", 1.25", 1.5" Multi Hose Adapter
6. 1.5" Female Adapter
Contents
Safety Information
WARNING: Risk of electric shock – This pump
has not been approved for use in swimming
pool or marine areas
WARNING: To provide continued protection
against risk of electric shock, connect to
properly grounded, ground fault circuit
interrupter (GFCI) outlets only, using the
following guidelines:
(A) Have a qualified electrician install a properly grounded
receptacle outlet, acceptable for outdoor use and
protected from snow and rain.
(B) Inspect cord before using.
(C) Do not use extension cords.
(D) Any wiring of pumps should be performed by a
qualified electrician to ensure code compliance and
user safety.
(E) Unplug pump at receptacle outlet when not in use or
before removal from pond.
(F) To reduce risk of electrical shock, all wiring and
junction connections should be made per local codes.
Requirements may vary depending on usage and
location.
(G) The power cable should be protected at all times to
avoid punctures, cuts, bruises and abrasions.
(H) Never handle power cords with wet hands.
(I) Do not remove cord and strain relief. Do not connect
conduit to pump.
(J) Do not use power
cable to lift pump.
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• Always operate the pump fully submerged; or if using
in-line, ensure a constant source of fresh water. Failure to
do so may overheat the pump and cause it to fail, voiding
the warranty.
• Use only in fully assembled state, paying particular
attention to ensure that both the outer and inner filter
screens are attached to the pump. Failure to operate the
pump without the filter screen will allow large debris to
enter the pump and cause the pump to fail, voiding the
warranty.
• Do not wear loose clothing that may become entangled in
the impeller or other moving parts.
• Keep clear of suction and discharge openings. DO NOT
insert fingers into pump with power connected.
• Do not pump hazardous materials or liquids, such as oil,
saltwater or organic solvents.
• Do not block or restrict discharge.
• Products returned must be cleaned, sanitized, or
decontaminated, as necessary, prior to shipment to
ensure that employees will not be exposed to health
hazards in handling said material. All applicable laws and
regulations shall apply.
• The AquaSurge Pond Pump is a thermally protected,
submersible pump for outdoor or indoor use and has been
evaluated for use with water only.
IMPORTANT: Aquascape, Inc. is not
responsible for losses, injury, or death
resulting from a failure to observe these safety
precautions, misuse or abuse of pumps or
equipment.
AquaSurge Pond Pump Specifications
• Input Voltage: 120V AC
• Input Frequency: 60 Hz
• Submersible pump
• For outdoor or indoor use
• Thermally protected
• This pump has been evaluated for use with water only
• Input amps & wattage: see chart below
Model Number 2000 3000 4000 5000
Maximum Flow Rate (GPH) 2,193 3,196 3,947 5,284
Maximum Head Height 12.5' 15' 18.5' 24'
Motor Type Asynchronous Asynchronous Asynchronous Asynchronous
Wattage 160 165 215 360
Amperage 1.3 1.4 1.82 3
Power Cord Length 20' 20' 20' 20'
Pump Discharge Diameter 1.5" MPT 1.5" MPT 1.5" MPT 1.5" MPT
Ideal Pipe Diameter 1.5" - 2" 1.5" - 2" 1.5" - 2" 2"
Pump Dimensions 12"L x 5.5"W x 7"H 12"L x 5.5"W x 7"H 14"L x 6"W x 7.5"H 14"L x 6"W x 7.5"H
AquaSurge Pond Pump Specs
Installation
• Do not submerge the
AquaSurge pump
directly into the pond.
The AquaSurge pump is
designed to be placed
inside a skimmer, Pondless®
Waterfall Vault, sump or
basin. Please consider
Aquascape AquaForce®
solids-handling pumps
(Ex. 1) if your application does not have a filter and
requires a pump that can be placed directly into the pond.
Ex. 1
AquaForce®
Pond Pump
Ex. 2
OR
• The AquaSurge pump is designed to be installed
horizontally on the rubber feet. The pump can also be
mounted vertically, if needed, by attaching the filter stand
ring on the outer filter screen, included with your pump
(Ex. 2).

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Ex. 3 Ex. 4
Threaded collar
• The AquaSurge includes a wide assortment of fittings
to choose from. Select the appropriate fitting or fittings
needed for your application.
• The threaded collar (Ex. 3) on all of the fittings enables the
AquaSurge pump to be installed and removed without the
need for any tools.
NOTE: Do not use tools to install the fittings into the pump
discharge (Ex. 4). Fittings need to be only hand tight.
• The extremely versatile rotational ball outlet (Ex. 5)
provides you the ability to adjust the pump discharge to
the perfect position your water feature setup requires.
Tightening the threaded collar (Ex. 5) allows you to
rotate the upper half of the ball. A flat rubber washer seal
(Ex. 6) is included to ensure a hand-tight and leak-free
connection. Make sure this flat rubber washer is in place
before installing the fittings.
• Install the right-sized multi-hose adapter based on the
diameter of the pipe you are using (Ex. 7).
• If using pipe with a larger diameter than the smaller fittings
of the multi-hose adapter, cut off the smaller section to
avoid any flow restriction (Ex. 8).
Ex. 5 Ex. 6
Ex. 8
Ex. 7
Ex. 11
• Lower the pump into the skimmer (Ex. 9) or Pondless®
Waterfall Vault (Ex. 10) and rotate the rotational ball output
to line up with the tubing. Attach tubing to the fitting and
then tighten a hose clamp (not included) to secure tubing
onto the fitting.
• Plug the pump into an
external GFI-rated electrical
source (Ex. 11).
IN-LINE OPERATION
• The AquaSurge pump
can also be operated
in-line by attaching a pipe
connected directly from the
pond (or aquarium) to the
male-threaded pump inlet. In this case the water must be
pre-filtered of debris in order to prevent any damage to the
pump or impeller. The pump must NEVER be operated
dry without water. This pump is water-cooled and requires
water flowing through the pump at all times for the
pump to operate correctly and stay cooled so it doesn’t
overheat.
Pondless®Waterfall application Ex. 10
OR
Skimmer application Ex. 9

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General Maintenance
• Filter Screens - Operating the pump without the filter
screen will allow large debris to enter the pump, causing
the pump to fail and voiding the warranty.
• Filter Screen Cleaning - We recommend inspecting your
AquaSurge on a regular basis to make sure it is functioning
properly. If you notice the water flow rate diminish it may
be due to the pump's filter screen becoming clogged with
debris. Always disconnect the power before performing
maintenance on the pump. In many cases the clogged
screen can be cleaned by removing any debris by hand.
If there is a lot of debris and/or the debris is difficult to
clean you may need to disconnect the threaded collar on
the fitting and remove the pump from the filter for a more
thorough cleaning. A garden hose can be used to spray off
any debris stuck on the filter screen. Be sure to replace all
parts including the inner and outer screens, making sure
they are firmly attached to the pump body before lowering
the pump back into the filter box.
• The outer screen can be removed by twisting the locking
knob counterclockwise and pulling the screen off (Ex. 12).
Ex. 12
Ex. 13
Ex. 14
Ex. 15
Ex. 16
• If your rotor assembly impeller and internal pump body
have excessive scale build-up, clean with mild acid, such
as white vinegar or a non-abrasive calcium, lime and rust
remover product using a sponge or soft-bristled brush that
won't scratch the stainless steel (Ex. 16). Removing scale
buildup will allow your pump to run like new again.
• When re-assembling the 4000 or 5000 pump models, be
sure to align the raised key on the impeller flange to the
matching notch in the face of the pump flange (Ex. 17).
• The inner filter screen is threaded on and can be removed
by unscrewing counterclockwise (Ex. 13).
• Internal Pump Cleaning - If you have thoroughly cleaned
the filter screens on the pump and still have diminished
flow rates, you will need to remove the water cover
chamber (Ex. 14) and inspect the impeller rotor assembly
(Ex. 15).
Ex. 17

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• If concerned about possible freeze damage, disconnect the threaded collar on the fitting and remove the pump from the
filter (be careful not to lose the flat rubber washer). Clean the pump and inlet screens with fresh water and store the pump
in a frost-free location. The pump can be run during freezing weather, if desired, but the pump should be removed in the
event of a power failure to prevent any freeze damage to either the pump or the piping.
Winter Application
• Reduced water flow
– Pump or plumbing may be clogged. It may be necessary to clean the filter screens and impeller.
• Pump hums but doesn’t push water
– The pump or plumbing may be clogged.
It may be necessary to clean the filter screens and impeller.
Remove the water chamber cover and inspect and clean the impeller rotor assembly and internal pump body.
Make sure nothing is blocking or wrapped around the impeller.
– Make sure the pump is receiving the correct voltage.
– Make sure the impeller blades are not worn or damaged.
• Pump not working
– The ground-fault circuit interrupter (GFCI) may have tripped.
– The pump is not receiving the correct voltage.
Troubleshooting
No. Item number/description
1. 91063 –AquaSurge 2000/3000 (G2) Intake Screen Kit
1. 91064 –AquaSurge 2000/3000 (G2) Intake Screen Kit
2. 91065 –AquaSurge (G2) Discharge Fitting Kit
3. 91066 –AquaSurge 2000/3000 (G2) Water Chamber Cover and O-Ring Kit
3. 91067 –AquaSurge 4000/5000 (G2) Water Chamber Cover and O-Ring Kit
4. 91068 –AquaSurge 2000/3000 (G2) Pump Handle and Feet Kit
4. 91069 –AquaSurge 4000/5000 (G2) Pump Handle and Feet Kit
5. 91070 –AquaSurge 2000 (G2) Replacement Impeller Kit
5. 91071 –AquaSurge 3000 (G2) Replacement Impeller Kit
5. 91072 –AquaSurge 4000 (G2) Replacement Impeller Kit
5. 91073 –AquaSurge 5000 (G2) Replacement Impeller Kit
91155 –Pump/Filter Union Gasket Kit
AquaSurge®Pond Pump Replacement Parts
Replacement Parts
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Warranty Information
3 YEAR WARRANTY
Aquascape warrants that the AquaSurge® Pond Pump will be free of manufacturing defects for three years from date
of purchase. Proof of purchase required. Warranty does not cover damage resulting from electrical supply problems,
improper wiring, lightning, negligent handling, misapplication, misuse, or lack of reasonable maintenance or care.
Warranty does not cover parts subject to normal wear, such as impellers. This product should only be operated
in fresh water, completely submerged, without corrosive chemicals like chlorine or bromine. If upon Aquascape’s
inspection, the pump shows evidence of a manufacturing defect, Aquascape’s liability is limited, at Aquascape’s
option, to the repair of the defect, replacement of the defective product, or refund of the original purchase price.
The warranty excludes costs of labor, removal of product, shipping and expenses related to the installation and
re-installation of the product. All products that include plumbing (tubing, pumps, check valves) need to be properly
drained and winterized otherwise warranty is null and void. No liability for loss or damage of any nature or kind,
whether arising out of or from the use of the product, whether defective or not defective, is assumed by Aquascape,
Inc. or its affiliates. Aquascape shall not be liable for any incidental, consequential or other damages arising under any
theory of law whatsoever.
For more information about our company or products, please visit our website at aquascapeinc.com
or call us at US [phone] CAN [phone]
©2021 Aquascape, Inc. • All Worldwide Rights Reserved10/21

aquascapeinc.com
INSTRUCTIONS ET ENTRETIEN
AQUASURGEMD
POND PUMP
AquaSurgeMD 2000
Pond Pump
Référence #91017
AquaSurgeMD 3000
Pond Pump
Référence #91018
AquaSurgeMD 4000
Pond Pump
Référence #91019
AquaSurgeMD 5000
Pond Pump
Référence #91020

10
☎US [phone] | ☎CAN [phone] | aquascapeinc.com
Nous vous remercions d'avoir choisi le
AquaSurgeMD Pond Pump Aquascape.
Chez Aquascape, nous connectons les gens
à l’eau comme le veut la nature. Depuis 1991,
nous créons et testons sur le terrain des
caractéristiques d’eau afin de vous fournir les
produits les plus fiables et le meilleur rapport
qualité-prix dans l’industrie de l’eau.
TABLE DES MATIÈRES
Introduction …………………………………10
Contenu ………………………………………11
Renseignements de sécurité ………………11
Tableau des caractéristiques ………………12
Installation ……………………………………12
Entretien général ……………………………14
Application d'hiver……………………………15
Dépannage……………………………………15
Pièces de rechange …………………………16
Informations sur la garantie …………………16
AquaSurgeMD
Pond Pump
Les pompes d'étang Aquascape AquaSurge sont
idéales pour une utilisation dans les étangs, les cascades
PondlessMD et d'autres applications de jeux d'eau, les
pompes asynchrones. AquaSurge sont conçues pour
être utilisées dans les systèmes d'écumoire et de filtre
à cascade. Extrêmement écoénergétiques, les pompes
AquaSurge sont conçues pour une utilisation continue en
orientation horizontale ou verticale.
☎Communiquez avec nous
Pour plus de renseignements sur notre entreprise ou
nos produits, veuillez vous rendre sur notre site Web
aquascapeinc.com ou appeler le [phone]
(aux É.-U.) ou le [phone] (au Canada).
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instagram.com/aquascape_inc/
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