Arcserve UDP 8300 User manual

HARDWARE INSTALLATION GUIDE
Arcserve UDP 8300 and UDP 8400
Appliance Hardware Installation Guide

Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 2
Section 1 Safety Notice and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 2 Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 3 Electrical and General Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Section 4 Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Section 5 Unpacking the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 6A 4-Post Rack Installation (square holes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Section 6B 4-Post Rack Installation (round holes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Section 7 Rail Installation on the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Section 8 Installing the Appliance in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Section 9 Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Section 10 Front Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 11 Bezel Installation on the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Section 12 Run Arcserve UDP Appliance Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Section 13 Access Arcserve UDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 14 Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 15 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table of Contents

Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 3
1. Safety Notice and Warnings
2. Ratings
FCC Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
No Telecommunications Network Voltage (TNV)-connected PCBs shall be installed.
CAN ICES-3 (A)/NMB-3(A)
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
VCCI Warning
This is a product of VCCI Class A Compliance.
Environmental Warning
Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33: Best Management
Practices for Perchlorate Materials. This product/part includes a battery that contains perchlorate material.
AC input rating: 100-240 V, 11-4.4 Amp
Rated input frequency: 50 -60 Hz
With power distributor: +5V: 45 Amp
+3.3V: 24 Amp
-12V: 0.6 Amp
Base weight: 52 lbs (23.6kg). This weight may be more depending on the addition of devices
such as hard disk drives, PCI circuit boards, etc.

Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 4
3. Electrical and General Safety Guidelines
CAUTION
This appliance is intended for installation in restricted areas only. Initial setup and maintenance
should be performed by qualified personnel.
CAUTION
Power down the appliance following the operating system’s proper power down procedure from the front
panel. Unplug the AC power cord(s) before servicing.
CAUTION
To avoid electrical shock, check the power cords as follows:
nThis product is to be installed in Restricted Access Location only.
nUse the exact type of power cords required.
nUse power cord(s) that came with safety certifications.
nPower cord(s) must comply with AC voltage requirements in your region.
nThe power cord plug cap must have an electrical current rating that is at least 125% of the electrical current
rating of this product.
nThe power cord plug cap that plugs into the AC receptacle on the power supply must be an IEC 320,
sheet C13,type female connector.
nPlug the power cord(s) into a socket that is properly grounded before turning on the power.
CAUTION
Required operating conditions for the appliance are -
nTemperature: 10 to 35oC.
nHumidity, non-condensing: 8 to 90%.
CAUTION
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
DISPOSING OF BATTERY BACKUP UNITS - IF APPLICABLE
WARNING
If the BBU is damaged in any way, toxic chemicals may be released.
The material in the battery pack contains heavy metals that can contaminate the environment. Federal, state,
and local regulations prohibit the disposal of rechargeable batteries in public landfills. Be sure to recycle the
old battery packs properly. Comply with all applicable battery disposal and hazardous material handling laws
and regulations in the country or other jurisdiction where you are using the BBU.
WARNING
Risk of explosion if the battery is installed upside down or is replaced by an incorrect type.
Replace it only with the same or equivalent type recommended by the manufacturer. Dispose of used
batteries according to the instructions.

Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 5
3. Electrical and General Safety Guidelines (continued)
WARNING
Disconnect the power supply at the circuit breaker before accessing any components. Turning off the system
power supply switch does not reduce the risk of electrical shock from the power supply terminal block.
CAUTION
nTo prevent the unit from overheating, never install the appliance in an enclosed area that is not properly
ventilated or cooled. For proper airflow, keep the front and back sides of the appliance clear of obstructions
and away from the exhaust of other equipment.
nBe aware of the locations of the power switches on the chassis and in the room, so you can disconnect the
power supply if an accident occurs.
nTake extra precautionary measures when working with high voltage components. Do not work alone.
nBefore removing or installing main system components, be sure to disconnect the power first. Turn off the
system before you disconnect the power supply.
nUse only one hand when working with powered-on electrical equipment to avoid possible electrical shock.
nUse rubber mats specifically designed as electrical insulators when working with computer systems.
nThe power supply or power cord must include a grounding plug and must be plugged into grounded outlets.
CAUTION
Electric Static Discharge (ESD) can damage electronic components. To prevent damage to your system board, it is
important to handle it very carefully. The following measures can prevent ESD damage to critical components.
nUse a grounded wrist strap designed to prevent static discharge.
nKeep all components and printed circuit boards (PCBs) in their antistatic bags until ready for use.
nTouch a grounded metal object before removing the board from the antistatic bag.
nDo not let components or PCBs come into contact with your clothing, which may retain a charge
even if you are wearing a wrist strap.
nHandle a board by its edges only; do not touch its components, peripheral chips, memory modules or contacts.
nWhen handling chips or modules, avoid touching their pins.
nPut the motherboard and peripherals back into their antistatic bags when not in use.
nFor grounding purposes, make sure your computer chassis provides excellent conductivity between the
power supply, the case, the mounting fasteners and the motherboard.

Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 6
Setup location, rack and appliance precautions
nElevated Operating Ambient Temperature - If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than room ambient temperature. Therefore,
consideration should be given to installing the equipment in an environment compatible with the maximum
ambient temperature (Tma) specified by the manufacturer.
Always keep the rack’s front door and all panels and components on the appliances closed when not servicing
to maintain proper cooling.
nReduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required
for safe operation of the equipment is not compromised. Leave enough clearance, approximately 25 inches in the
front, and 30 inches in the back of the rack to enable you to access appliance components and allow for sufficient
air flow.
nMechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not
achieved due to uneven mechanical loading.
ALL RACKS MUST BE MOUNTED SECURELY. Ensure that all leveling jacks or stabilizers are properly attached
to the rack. If installing multiple appliances in a rack, make sure the overall loading for each branch circuit does
not exceed the rated capacity.
Do not slide more than one appliance out from the rack at a time. Extending more than one appliance at a time
may result in the rack becoming unstable. Install your appliance in the lower part of the rack because of its
weight and also for ease in accessing appliance components.
nCircuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit
and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing this concern.
nReliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention
should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
Install near appropriate AC outlets, and Ethernet hubs or individual jacks. Be sure to install an AC Power Disconnect
for the entire rack assembly. The Power Disconnect must be clearly marked. Ground the rack assembly properly
to avoid electrical shock.
4. Site Preparation

Before you begin, verify the ship kit includes the following installation hardware
nTwo power cords
n4-post rack mounting hardware (shown below)
nA pair of 2-post quick rail assemblies (shown below)
Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 7
5. Unpacking the Appliance
The 4-post (19-inch) quick rail assembly consists of:
nA pair of adjustable fixed, quick rack rail assemblies (including a sliding rack rail) that attach directly to the rack.
nA pair of inner fixed chassis rails that attach to the appliance (these must be removed from each of the
quick rail assemblies).
(Two) M4x 6
Phillips flat head
screws
(Eight) M5 x 12
cone washers (Four) Round to square hole
converter brackets
(Two) M5 x 20
Philips truss head
screws
(Eight) M5 x 12
Philips flat head
screws
NOTE: Use the hardware supplied
with your specific rack if different from
the hardware supplied in this kit.
INSTALLATION HARDWARE ALTERNATE INSTALLATION HARDWARE (Round Hole rack )
Sliding rack rail
(part of quick rail assembly)
Adjustable, fixed quick rail assembly
(attaches directly to the rack)
Inner fixed chassis rail
(removes from rack rail assembly)
1.Press the middle
railtoward the chassis
withthumb.
2.Aim the inner
railinto the middle
railuntil fully seated.
2
1
CAUTION!
Thechassis is heavy.
Theinstallation procedure
requiresminimum of 2 people.
R
Rev. B
NeedRev. B inner rail
Complete chassis and adjustable rack rail assembly (inside view)
Complete chassis and adjustable rack rail assembly (outside view)

Adjustable, fixed quick rail assembly
A
A
B
B
Insert the quick
rail assembly
hooks through
the square hole
openings in the
rack. The release
buttons secure
rails in place.
Release
buttons
Quick rail
assembly
hooks
Quick rail
assembly
hooks
C
C
Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 8
6A. 4-Post Rack Installation (square holes)
Step 2
AAttach a quick rail assembly in the
front (on one side) of the rack. Insert
the assembly hooks, with the hook
facing down, through the openings in
the rack. The release tabs secure the
rails in place (as shown in the detail
illustration on the right).
BPull the adjustable rail assembly
backward toward the back of the rack.
The back section extends to adjust to
the proper rack depth.*
CInsert the rear quick rail assembly
hooks, with the hook facing down,
through the openings in back of
the rack.*
Attach the other adjustable, fixed, quick
rail assembly to the rack following the
steps Athrough Cabove.*
Step 1
Locate the two adjustable standard rack rail assemblies.
nRemove the inner fixed chassis rails fromthe adjustable, quick rail assemblies
nPull each inner fixed chassis rail out as far as possible. Press the locking tab down to pull the chassis rails
completely out.
nPut these rails aside for later installation on the appliance.
NOTE: The installation procedures
for 6A, 4-Post Rack, below are for
use with the rails and hardware
provided in your ship kit. If different
style rails are being used, or if your
rack requires different hardware,
refer to the instructions provided
with your rail’s or rack’s ship kit.
1.Press the middle
railtoward the chassis
withthumb.
2.Aim the inner
railinto the middle
railuntil fully seated.
2
1
CAUTION!
Thechassis is heavy.
Theinstallation procedure
requiresminimum of 2 people.
R
Inner fixed chassis rail
Adjustable, rear section of the fixed quick rail assembly
Sliding rail (part of quick rail assembly)
Locking tab
Rev. B
NeedRev. B inner rail
NOTE: Make sure the quick rail assemblies
are aligned in the rack not only in the
front and back, but are level in height on
the left and right sides for proper alignment
for appliance installation.
*

B
A
C
C
Adjustable, fixed quick rail assembly
B
A
A
E
E
C
C
D
D
Install the converter
brackets. Then
insert the quick
rail assembly
hooks through
the square hole
openings in
the converter
bracket. The
release buttons
secure rails in place. Quick rail
release buttons
Quick rail assembly hooks
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Square Hole
Converter Brackets
(Detail)
A
4-post rack
with round holes
(Left side, front)
4-post rack
with round holes
(Right side, back)
Square HoleSquare Hole
A(Detail) Converter Brackets
Square Hole
(Right side, back)
with round holes
(Left side, front)
with round holes
4-post rack
Converter Brackets
Square Hole
(Right side, back)
with round holes
4-post rack
Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 9
6B. 4-Post Rack Installation (round holes)
Step 2
A. Install a square hole converter bracket in the front of the rack
as shown in the detail illustration on the right using two M5 x 12
Phillips head screws and two M5 x 12 cone washers as shown
in the detail illustration on the right.
B. Repeat Ato install a square hole converter bracket in the back
of the rack using two M5 x 12 Phillips head screws and two
M5 x 12 cone washers.*
C. Attach a quick rail assembly in the front (on one side) of the
rack. Insert the assembly hooks for the first quick rail as shown
in the detail drawing below, with the hook facing down,
through the openings in the square hole
converter bracket. The release tabs secure
the rails in place.
D. Pull the adjustable rail assembly backward
toward the back of the rack. The back section
extends to adjust to the proper rack depth.
E. Insert the back end of quick rail assembly hooks,
with the hooks facing down, through the openings
in square hole converter bracket. Make sure the
rack rail assembly is level in the rack to allowfor
proper appliance installation later in this guide.
nFollowsteps Athrough Eabove to install
the square hole converter brackets
and rail assemblies on the other side
of the rack.*
Step 1
Locate the two adjustable standard rack rail assemblies.
nRemove the inner fixed chassis rails fromthe adjustable, quick rail assemblies
nPull each inner fixed chassis rail out as far as possible. Press the locking tab down to pull the chassis rails
completely out.
nPut these rails aside for later installation on the appliance.
1.Press the middle
railtoward the chassis
withthumb.
2.Aim the inner
railinto the middle
railuntil fully seated.
2
1
CAUTION!
Thechassis is heavy.
Theinstallation procedure
requiresminimum of 2 people.
R
Inner fixed chassis rail
Adjustable, rear section of the fixed quick rail assembly
Sliding rail (part of quick rail assembly)
Locking tab
Rev. B
NeedRev. B inner rail
NOTE: The installation procedures
for 6B, 4-Post Rack, below are for
use with the rails and hardware
provided in your ship kit. If different
style rails are being used, or if your
rack requires different hardware,
refer to the instructions provided
with your rail’s or rack’s ship kit.
NOTE: Make sure the quick rail assemblies
are aligned in the rack not only in the
front and back, but are level in height on
the left and right sides for proper alignment
for appliance installation.
*

Arcserve UDP 8300 and UDP 8400 Appliance Hardware Installation Guide 10
Chassis rail tabs
Inner fixed chassis rail
UDP 8300
1.Pressthemiddle
railtoward thechassis
withthumb.
2.Aim theinner
railintothe middle
railuntil fully seated.
2
1
CAUTION!
The chassis is heavy.
The installationprocedure
requires minimum of 2 people.
R
Rev.B
NeedRev. B inner rail
. . .
Chassis rail tabs
. .
Inner fixed chassis rail
8300UDP
.
seated.
fully
until
rail
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d
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Press
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inimum o
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CAUTION!
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Chassis rail lock
secures the rail in place
1.Pressthemiddle
railtoward the chassis
withthumb.
2.Aim theinner
railintothemiddle
railuntil fully seated.
2
1
CAUTION!
The chassis is heavy.
The installation procedure
requires minimum of 2 people.
R
Rev.B
NeedRev.Binnerrail
One M4 x 6 screw
on each side
UDP 8300
.
8300
seated.
fully
until
rail
d
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i
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ia
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d
the
Aim
2.
withthumb.
ra
il
chassis
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ward
Press
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il
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h
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es minimum of 2 people.
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Th
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CAUTION!
is
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.
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llat
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.
secures the rail in place
Chassis rail lock
seated.
eld
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on each side
One M4 x 6 screw
7. Rail Installation on the Appliance
Step 1
Locate the inner fixed chassis rails that were put aside in Step 1 on Page 8 or 9.
nAttach each inner fixed chassis rail to the appliance, as shown below, by sliding the rail openings under the top
and bottom chassis rail tabs on each side of the appliance.
Step 2
nCheck to make sure the chassis rail lock is holding the inner fixed chassis rails in place.
nInsert and tighten one M4 x 6 screwiin the rear on each side as shown below.