Exabyte X200 Library Owner's manual

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ii Exabyte X200
Copyright
Copyright 1999– 2000byExabyte Corporation. Allrights reserved. Thisitem and
the information contained herein are the property of Exabyte Corporation. No
part of this document may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language in any
form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual, or otherwise, without the express written permission of Exabyte
Corporation, 1685 38th Street, Boulder, Colorado 80301.
Disclaimer
Exabyte Corporation makes no representation or warranties with respect to the
contents of this document and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Further, Exabyte
Corporation reserves the right to revise this publication without obligation of
ExabyteCorporationtonotifyanypersonororganizationofsuchrevisionorchanges.
Trademark Notices
Exabyte and Exatape are U.S. registered trademarks of Exabyte Corporation.
Eliant, MammothTape, NetStorM, SmartClean, and SupportSuite are U.S.
trademarks of Exabyte Corporation. All other product names are trademarks or
registered trademarks of their respective owners.
Exabyte Corporation
1685 38th Street
Boulder, Colorado 80301
341729-001

Installation and Operation iii
Revision History
Note: The most current information about the library is available from
Exabyte’s web site (www.exabyte.com).
FCC Notice
Thisequipment hasbeen testedand found to comply with the limitsfora digital
device, pursuant to 47 CFR, Part 15, Subpart B, Class Aof the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a residential, commercial, or
light-industrial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Shielded cables are required for this device to comply with FCC Rules. Use
shielded cables when connecting this device to others.
According to FCC regulations, changes or modifications to this equipment that
arenotexpresslyapprovedbyExabytecouldvoidthe user’sauthority to operate
the equipment.
Industry Canadian Notice ICES-003 digital apparatus
Cet appareil numérique de la Classe Arespecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
English translation:
This Class Adigital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Laser Safety Notice
This library complies with 21 CFR 1010.10 and 1040.11, ClassI for laser products
and IEC 825-1, Safety of Laser Products, Part 1: Equipment Classification,
Requirements and User’s Guide.
Revision Date Description
000 March 1999 Initial release
001 February 2000 Updated to include information
about Mammoth-2and LVDSCSI.

iv Exabyte X200
Bureau of Standards, Metrology, and Inspection (BSMI) - Taiwan
This equipment has been tested and complies with CNS C6357.
English Warning! This is a Class A product. In a domestic environment, this
product may cause radio interference, in which case, the user may be
required to take adequate measures.
Australia/New Zealand
This equipment has been tested and complies with AS/NZS 3548.
European Union
This equipment complies with the following standards:
•EN 55022/CISPR22 Class A
•EN 50082-2 or EN 55024:1998
•EN 61000-3-2
•EN 61000-3-3

Installation and Operation v
Product Warranty Caution
The Exabyte®X200 Library is warranted to be free from defects in materials,
parts, and workmanship and will conform to the current product specification
upon delivery. For the specific details of your warranty, refer to your sales
contract or contact the company from which the library was purchased.
The warranty for the library shall not apply to failures of any unit when:
•The library is repaired by anyone other than the Manufacturer’s
personnel or approved agent.
•The library is physically abused or is used in a manner that is
inconsistent with the operating instructionsorproduct specification
defined by the Manufacturer.
•The library fails because of accident, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation,
modification, or service by anyone other than the factory service
center or its approved agent.
•The library is repaired by anyone, including an approved agent, in
a manner that is contrary to the maintenance or installation
instructions supplied by the Manufacturer.
•The Manufacturer’s serial number tag is removed.
•The library is damaged because of improper packaging on return.
CAUTION
Returningthelibraryinunauthorizedpackagingmaydamage
the unit and void the warranty.
Ifproblemswiththelibraryoccur,contactyourmaintenance
organization; do not void the product warranty by allowing
untrained or unauthorized personnel to attempt repairs.

vi Exabyte X200
Notes

Installation and Operation vii
Contents
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the Exabyte X200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Library components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Preparing for installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing the library hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 Selecting Data Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Data cartridge and drive compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . 42
Data cartridges for the M2 tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Data cartridges for Mammoth tape drives . . . . . . . . . . . . . . . . . . . . . . . 45
4 Library Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the operator panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting basic configuration options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Checking the setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Where to go from here. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5 Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Enabling Autoclean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Setting the number of slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Setting Ethernet options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Setting other configuration options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
6 Library Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Changing the robot control mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Replacing cartridges and magazines. . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Resetting the library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

viii Exabyte X200
7 Tape Drive Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Monitoring the tape drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Ejecting a cartridge from a tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cleaning a tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Resetting a tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Viewing tape drive information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Viewing tape drive statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Placing a tape drive in pass-thru mode . . . . . . . . . . . . . . . . . . . . . . . . . 106
Taking a tape drive offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
8 Routine Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cleaning requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Using touch-up paint on the housing. . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Replacing the fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Replacing the air filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Replacing a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replacing a tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
9 Library Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Installing additional cartridge slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Installing an additional tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Installing a second power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
10 Hardware Exercises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Using elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Performing demos and hardware exercises. . . . . . . . . . . . . . . . . . . . . . 162
11 Library Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Viewing the Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Viewing SCSI information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Viewing library statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Viewing system sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Viewing the library command history . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Viewing inventory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Installation and Operation ix
12 Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Upgrading firmware via the console interface. . . . . . . . . . . . . . . . . . . 200
Upgrading flash code via FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Upgrading the tape drive firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Creating a library diagnostic or bar code listing
via the console interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Creating a library or Ethernet diagnostic
listing via FTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Viewing the LCD password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
13 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Library installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Library operation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Tape drive operation problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Advanced troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Storage capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Overall specifications for the library . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Power cord requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
SCSI cable specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
SCSI terminator specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
SCSI adapter specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Ethernet cable specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
B SCSI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
SCSI components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Installing the library on the SCSI bus . . . . . . . . . . . . . . . . . . . . . . . . . . 240
C Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
D Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Laser Safety Interlocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Laser Safety Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

xExabyte X200
E Shipping the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Returning the library for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Preparing the library for shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Contacting Exabyte . . . . . . . . . . . . . . . . . . . . . . . . . Inside back cover

Installation and Operation xi
About this manual
Use this manual to install, configure, operate, maintain, and
diagnose problems with the Exabyte®X200 Library. This
manual includes the following chapters:
Chapter 1 provides an overview of library components.
Chapter 2 describes how to install and set up the library.
Chapter 3 describes how to select data cartridges.
Chapter 4 describes basic configuration settings.
Chapter 5 describes optional configuration settings.
Chapter 6 describes how to operate the library.
Chapter 7 describes how to operate the tape drives.
Chapter 8 provides routine maintenance procedures.
Chapter 9 provides library upgrade procedures.
Chapter10describeshowtoperformhardwareexercises.
Chapter 11 describes how to monitor library status.
Chapter 12 describes how to access the firmware.
Chapter 13 provides basic troubleshooting procedures.
Appendix A provideslibrary performance specifications.
Appendix B provides library SCSI specifications.
Appendix C describes LCD error codes.

xii Exabyte X200
Appendix D provides basic laser safety information.
Appendix E provides shipping instructions.
Conventions used in this manual
>6DYH@ Boxed textindicatescontext-sensitivesoftkeysonthe
operator panel’s keypad that correspond to key
positions on the LCD screen.
Note: Notes provide hints or suggestions about the topic
or procedure being discussed.
ÉImportant Information next to the word
“Important”helps you complete aprocedure or
avoid extrasteps.
CAUTION
Boxed text under the heading “CAUTION”
provides information you must know to avoid
damaging the library or tape drives or losing
data.
:$51,1*
Boxed text under the heading “WARNING!”
provides information you must know to avoid
personal injury.

Installation and Operation xiii
Related publications
For information about the library and the standards used by
this library, refer to the following publications. To order an
Exabyte publication, see “Contacting Exabyte”on the inside
of the back cover. To download a PDF version of an Exabyte
publication, go to the Exabyte web site (www.exabyte.com).
Exabyte X200 Library
Exabyte X200 Library Product Specification, 341730
Exabyte X80 and X200 Libraries SCSI Reference, 341731
Exabyte Bar Code Label Specification for 8mm Cartridges,
308607
Exabyte Mammoth-2 tape drive
Exabyte Mammoth-2 Installation and Operation, 330875
Exabyte Mammoth-2 Product Specification, 330874
Exabyte Mammoth-2 SCSI Reference, 330876
Exabyte Mammoth tape drive
Exabyte Mammoth Installation and Operation, 306484
Exabyte Mammoth Product Specification, 306482
Exabyte Mammoth SCSI Reference, 306483

xiv Exabyte X200
Standards
ANSI Small Computer System Interface-2 (SCSI-2),
X3.131 –1994
ANSI SCSI-3 Fast20 Parallel Interface (Fast-20),
X3.277 –1996
ANSI SCSI Parallel Interface-2 (SPI-2), X3T10/1142D
Rev. 11
StandardECMA-249,8mmWideMagneticTapeCartridgefor
Information Interchange – Helical Scan Recording – DA-2
Format, June 1998
StandardECMA-xxx,8mmWideMagneticTapeCartridgefor
Information Interchange – Helical Scan Recording – DA-3
Format, December 1999
TapeAlert Specification, Version 1.0, December 1996
IEEE 802.3 Carrier Sense Multiple Access with Collision
Detection (CSMA/CD) Access Method and Physical Layer
Specifications, 1985
EIA Rack Standards, RS-310-B

Installation and Operation 1
1Product Overview
Congratulations on selecting the Exabyte®X200 Library. Your
newlibraryprovidesunattendeddatastorage, archiving,backup,
and retrieval for midrange and high-end workstations, servers,
and networks.
The Exabyte X200 is available as a standalone model in
raven-black or pearl-white color. You can convert the library to a
rack-mountmodelwith hardware available commercially or from
Exabyte. The standalone model is shown in the figure on the
following page.

Chapter 1
2Exabyte X200

Product Overview
Installation and Operation 3
About the Exabyte X200
The library contains the following components:
Cartridge handler (referred to as the robot)
Two to ten Exabyte Mammoth-2 (M2) or Exabyte Mammoth
tape drives
8, 16, 24, 32, or 40 data cartridge magazines (each magazine
holds five cartridges), for a total of 40, 80, 120, 160, or 200
cartridges
One or two power supplies
Fixed cartridge slot to store a cleaning cartridge or an
additional data cartridge
Calibration block slot to store the calibration block
Laser bar code scanner to maintain a customized cartridge
inventory and to calibrate the library
Entry/exit port, containing a removable magazine with five
cartridge slots, to access data cartridges without opening the
library door
Ethernet interface for NetStorM Library Monitor remote
library management

Chapter 1
4Exabyte X200
The storage capacity of the Exabyte X200 library depends on the
type of drive installed and the media being used. The following
table describes the library’s storage capacity in terabytes (TB)
when operating with ten tape drives and 200 data cartridges.
The X200 library is available in a wide, low-voltage differential
(LVD) orhigh-voltage differential (HVD) SCSIconfiguration.The
library and tape drives operate as independent SCSI devices on
up to 11 SCSI buses.
Library components
The following sections describe the library’s front panel, internal,
and back panel components.
Drive type Library storage capacity
M2 30.0 TB*
(using 225-meter SmartClean media)
* Assuming an average data compression ratio of 2.5:1 for M2 and 2:1 for Mammoth.
Mammoth 8.0TB*
(using 170-meter standard AME media)

Product Overview
Installation and Operation 5
Front panel components
Entry/exitport (EE port). The EEportcontainsone removable
data cartridge magazine that can hold five data cartridges.
Using the EE port, you can insert or remove individual data
cartridgesortheentireEEportmagazinewithoutopeningthe
library door.
LCD and keypad (operator panel). The LCD (liquid crystal
display) contains a 240 ×320 pixel display that allows you to
viewtheoperationalstatusofthelibrary.Thekeypadcontains
context-sensitive keys, called softkeys, that allow you to select
a range of functions within each level of the menu structure.
LCD
Keypad
Air filter grille
Entry/exit port
Door
Key lock

Chapter 1
6Exabyte X200
Door and key lock. The front door features a key lock that
enables you to lock the door for data security.
Air filter grille. The air filter grille allows air to circulate
throughthelibrarytoreducetheoperatingtemperatureofthe
library and tape drives. A fan inside the library pulls air
through the air filter grille, and a replaceable air filter located
behind this grille prevents dust and other airborne
contaminants from entering the library’s enclosure.