Ariston ALTEAS ONE Installation guide

TRAINING
MANUAL
FAMILY: Wall hang boilers
UNIT: Condensation Compact
MODELS: ALTEAS ONE
GENUS ONE
RELEASE: 1V0 16.05.2017
lihàiohàph

Training manual ALTEAS & GENUS ONE
Page. 2 of 88 Version 2V2.
UPDATE
1V0
16/05/2017
TLM
Document creation
VERSION
DATE
NAME
MODIFICATIONS

Training manual ALTEAS & GENUS ONE
Page. 3 of 88
INDEX
1GENERAL INFORMATION..................................................................................................................................5
1.1 SIZES AND DIMENSIONS...............................................................................................................................5
1.2 DETAILED DESCRIPTION –COMBI VERSION ...........................................................................................6
1.3 DETAILED DESCRIPTION –SYSTEM VERSION.........................................................................................7
1.4 HYDRAULIC SCHEME....................................................................................................................................8
1.5 LABELS POSITION ..........................................................................................................................................9
1.6 CONTROL PANEL DESCRIPTION .................................................................................................................9
1.7 DISPLAY .........................................................................................................................................................10
1.8 CUBE –WIRED ROOM SENSOR (ONLY ALTEAS –NO CHINA)...........................................................................11
2OPERATING LOGIC............................................................................................................................................12
2.1 FIRST IGNITION PROCEDURE ....................................................................................................................12
2.2 HEATING MODE: OPERATING LOGIC.......................................................................................................15
2.3 SANITARY MODE: OPERATING LOGIC ....................................................................................................18
3SYSTEM VERSION...............................................................................................................................................21
3.1 “TANK” MODE ...............................................................................................................................................21
3.2 “SYSTEM” MODE...........................................................................................................................................21
3.3 ANTILEGIONELLA FUNCTION...................................................................................................................21
3.4 HYDRAULIC SCHEME..................................................................................................................................22
4SPECIAL FUNCTIONS.........................................................................................................................................23
4.1 FLUE CLEANER”FUNCTION ...........................................................................................................................23
4.2 “COMFORT”FUNCTION ..................................................................................................................................24
4.3 “ANTIFREEZE”FUNCTION ..............................................................................................................................25
4.4 “WATER FLOW CHECK” ..............................................................................................................................26
4.5 “AIR PURGE”FUNCTION .................................................................................................................................27
4.6 “SELF ADAPTIVE HEATING RESTART DELAY”......................................................................................28
5HYDRAULIC UNIT...............................................................................................................................................29
5.1 3WAY VALVE................................................................................................................................................30
5.1.1 Stepper motor............................................................................................................................................32
5.2 SECONDARY EXCHANGER.........................................................................................................................34
5.2.1 Antiscale limit temperature.......................................................................................................................34
5.3 PUMP UNIT.....................................................................................................................................................35
5.3.1 Types of post-circulation...........................................................................................................................36
5.4 HEATING PRESSURE SENSOR....................................................................................................................37
5.5 FILLING TAP. .................................................................................................................................................37
5.6 DRAIN VALVE ...............................................................................................................................................37
5.7 CONDENSATION TRAP................................................................................................................................38
5.8 BY-PASS..........................................................................................................................................................39
5.9 PRIMARY EXCHANGER UNIT -XTRATECH.............................................................................................40
5.10 HEATING FILTER ..........................................................................................................................................41
5.11 EXPANSION VESSEL ....................................................................................................................................42
5.12 SANITARY FLOW SWITCH..........................................................................................................................43
5.13 SANITARY FLOW LIMITER (ACCESSORY)...................................................................................................44
5.14 TEMPERATURE PROBE................................................................................................................................44
6BURNER UNIT ......................................................................................................................................................45
6.1 BURNER UNIT................................................................................................................................................45
6.2 PREMIX BURNER ..........................................................................................................................................46
6.3 MIXER .............................................................................................................................................................47
6.4 GAS CHANGE.................................................................................................................................................47
6.5 SILENCER .......................................................................................................................................................48
6.6 BERTELLI SGV GAS VALVE........................................................................................................................49
6.7 COMBUSTION CONTROL SYSTEM AND GAS SETTINGS ......................................................................50
6.7.1 Inlet gas pressure check............................................................................................................................50
6.7.2 CO2 adjustment –DHW maximum power................................................................................................50
6.7.1 CO2 adjustment –Intermediate power .....................................................................................................51

Training manual ALTEAS & GENUS ONE
Page. 4 of 88 Version 2V2.
6.7.2 CO2 adjustment - minimum power ...........................................................................................................52
6.7.3 GAS TABLE ..............................................................................................................................................53
6.8 THE FUME DISCHARGE SYSTEM...............................................................................................................54
6.9 IGNITER /ELECRODE PROBES...................................................................................................................55
6.1 SPARK GENERATOR.....................................................................................................................................55
6.2 MODUALTING SPEED VENTILATOR ........................................................................................................56
6.3 EXHAUST SYSTEMS.....................................................................................................................................57
7ELECTRIC AND ELECTRONIC SYSTEM.......................................................................................................58
7.1 MAIN CARD....................................................................................................................................................58
7.1.1 ELECTRIC DIAGRAM .............................................................................................................................59
7.2 PERIPHERALS CONNECTION .....................................................................................................................60
7.3 DECUPLING CLIP-IN FOR SOLAR MANAGER AND HYBRID CONNECTION......................................61
8WI-FI (ONLY ALTEAS ONE AND GENUS ONE CHINA)..............................................................................62
8.1 CONNECTION TO INTERNET......................................................................................................................62
8.2 INTERNET SERVICES ACTIVATION..........................................................................................................67
8.2.1 Remote control (RC) –End user...............................................................................................................67
8.2.2 Remote diagnostics (RD) –After sales service .........................................................................................69
8.3 ERRORS...........................................................................................................................................................70
8.3.1 Remote control (RC) errors management –End user...............................................................................70
8.3.2 Remote diagnostics (RD) errors management –After sales service.........................................................71
8.4 TROUBLESHOOTING....................................................................................................................................71
8.4.1 Only for App..............................................................................................................................................71
8.4.2 For App and Web App...............................................................................................................................72
9MENU AND SETTINGS........................................................................................................................................75
9.1 USER MENU....................................................................................................................................................75
9.2 TECHNICIAN MENU .....................................................................................................................................76
9.3 COMPLETE MENU.........................................................................................................................................77
9.3.1 Menù 0 : Network .....................................................................................................................................77
9.3.2 Menù 2 : Boiler parameter .......................................................................................................................77
9.3.3 Menù 4 : Zone 1 parameters.....................................................................................................................79
9.3.4 Menù 5 : Zone 2 parameters.....................................................................................................................80
9.3.5 Menù 6 : Zone 3 parameters.....................................................................................................................81
9.3.6 Menù 7 : Zone module ..............................................................................................................................82
9.3.7 Menù 8 : Service parameters ....................................................................................................................83
10 ERROR CODES.................................................................................................................................................85
10.1 BOILER PROTECTION SYSTEMS................................................................................................................85
10.1.1 Error codes ...............................................................................................................................................85
11 TECHNICAL DATA TABLE ...........................................................................................................................87

Training manual ALTEAS & GENUS ONE
Page. 5 of 88
1 GENERAL INFORMATION
1.1 SIZES AND DIMENSIONS
CAPTION
A
System delivery
B
Hot water outlet
C
Gas inlet
D
Cold water inlet
E
Heating system return
F
315 mm for 24 KW model
385 mm for 30 & 35 KW models

Training manual ALTEAS & GENUS ONE
Page. 6 of 88 Version 2V2.
1.2 DETAILED DESCRIPTION –COMBI VERSION
CAPTION
1
Exhaust discharge
11
Filling tap
2
Manual deaerator
12
Heating filter
3
Delivery sensor NTC1
13
Pump
4
Primary heat exchanger
14
Sanitary flow switch
5
Ignition and detection electrode
15
3 way valve
6
Silencer
16
Heating pressure sensor
7
Sanitary heat exchanger
17
Return sensor NTC2
8
Siphon
18
Fan
9
3 bar safety valve
20
Exhaust analysis intake
10
Gas valve

Training manual ALTEAS & GENUS ONE
Page. 7 of 88
1.3 DETAILED DESCRIPTION –SYSTEM VERSION
CAPTION
1
Exhaust discharge
11
Filling tap
2
Manual deaerator
12
Heating filter
3
Delivery sensor NTC1
13
Pump
4
Primary heat exchanger
15
3 way valve
5
Ignition and detection electrode
16
Heating pressure sensor
6
Silencer
17
Return sensor NTC2
8
Siphon
18
Fan
9
3 bar safety valve
20
Exhaust analysis intake
10
Gas valve

Training manual ALTEAS & GENUS ONE
Page. 8 of 88 Version 2V2.
1.4 HYDRAULIC SCHEME

Training manual ALTEAS & GENUS ONE
Page. 9 of 88
1.5 LABELS POSITION
1.6 CONTROL PANEL DESCRIPTION
LEGENDA
1
Display
9
CH temperature adjustment buttons zone 1 or
offset of thermoregulation slope with Auto-
function enabled.
2
Wi-Fi button (enable/disable/configure)
10
Key lock
3
DHW Temperature control button
11
Flame presence
4
Summer/ Winter button
5
Comfort button
a
Esc button
6
On/Off button
b
Navigation keys
7
Auto button
c
OK button
8
Reset button
Technical label
Water
hardness
Installation
indications

Training manual ALTEAS & GENUS ONE
Page. 10 of 88 Version 2V2.
1.7 DISPLAY
Boiler Base (default) Boiler complete
ICON
DESCRIPTION
Date and time
Key lock active
Sanitary set temperature and
set temperature level
Heating set temperature and
set temperature level
Warning scheduled
maintenance
Heating mode ON (without
request)
Heating mode ON (with
request)
Sanitary mode ON (without
request)
Sanitary mode ON (with
request)
Flame ON and Burner power
level
Heating circuit pressure
Error message
Auto function ON
Comfort function ON
Room temperature and zone
number
External temperature (with
external probe connected)
Wi-Fi active
Wi-Fi waiting configuration
Solar manager connected
Heating scheduled time
program
Time & Date
Mode
Set temperature
Comfort function
Auto function
External temperature
CH water pressure
Description boiler status
Burner power level
Solar
Wi-Fi
Time program
Room temperature
Time & Date
Mode
Set temperature
Comfort function
Auto function
External temperature
CH water pressure

Training manual ALTEAS & GENUS ONE
Page. 11 of 88
1.8 CUBE –Wired room sensor (Only Alteas –No China)
Together with the boiler is supplied the wired room sensor CUBE.
The main functions are:
•Room Temperature setting;
•Time program/Manual mode/Off;
•Override function.
Room Sensor:
1.display
2.button
Display:
A. Measured room temperature
B. WiFi device detected on the bus
C. Heating/cooling mode active
D. Error notification
E. Heat/cooling request active or antifreeze mode
F. Heating request
G. Time extension of room temperature
set-point in program mode
H. Manual mode
I. Time program mode
(heating cooling according to time program
profile set by system interface)
L. OFF of the associated zone
M.Low battery (not present on wired room sensor)
N. Operation mode selection (MODE)
O. Confirmation o selection (OK)
P. Increase set-point temperature (+)
Q. Decrease set-point temperature (-)
Selection of heating (HEAT) or cooling (COOL)
operation mode of the system.

Training manual ALTEAS & GENUS ONE
Page. 12 of 88 Version 2V2.
2 OPERATING LOGIC
2.1 FIRST IGNITION PROCEDURE
The boiler is equipped with an automatic combustion control system that allows to the boiler to auto-regulate
the combustion. This is possible using the feed-back that comes from the ionization current and adjusting the
gas through the gas valve.
After the installation of the boiler it needs to do the Automatic calibration procedure, because the boiler has
to adjust the combustion taking in account the gas (type, quality and pressure) and exhaust/air pipes length.
During the Automatic calibration procedure, the boiler must be with frontal panel closed and the air/flue ducts
completely assembled.
This is the procedure:
1
Switch on the boiler and the display shows the
calibration warning.
2
Purge of the hydraulic system using “Air purge
function” from the “Configuration wizard” menu.
3
Using the specific parameter enable the
“Automatic calibration” (Technical area > Service >
Automatic calibration).
4
Automatic calibration –Step 1:
Gas type selection:
0 : Natural gas (factory setting)
1 : LPG
2 : G230
3 : G130
Press “OK” button to start the calibration.

Training manual ALTEAS & GENUS ONE
Page. 13 of 88
5
Automatic calibration –Step 2:
Automatic calibration the boiler starts
this procedure to check and adjust the
calibration at 3 different powers (max,
intermediate and min); this procedure
takes some minutes (about 6 or 7
minutes).
6
If the calibration is finalized, the boiler goes to the
main screen and it is ready for the standard
operation.
7
If the calibration procedure is not completed the
display shows: “Failed” and the calibration
warning.
Repeat the procedure.
It needs to repeat this procedure in even of:
- PCB replacement;
- Electrode replacement;
- Gas valve replacement;
- Burner replacement;
- Fan replacement;
- Heat exchanger replacement;
- Exhaust/air pipes configuration modification;

Training manual ALTEAS & GENUS ONE
Page. 14 of 88 Version 2V2.
- Gas change;
- After modification of the following parameter:
220: soft ignition;
232: max DHW power percentage
233: min power

Training manual ALTEAS & GENUS ONE
Page. 15 of 88
2.2 HEATING MODE: OPERATING LOGIC
OPERATION
RANGE
40°C ÷ 82°C
By pushing the buttons “+” o “-“,you can see on
the display (for 4 seconds) the set temperature.
Through the parameter 420 is possible set the heating range 1: 35÷82°C ; 0: 20÷45°C).
Through the parameters 425 (min) and 426 (max) is possible set the maximum and the minimum
temperature of the heating.
PUMP ON
The heating request can be performed by: room
thermostat 1, room thermostat 2, programming clock,
REMOCON and room sensor. Icon and set
temperature will be displayed.
When the boiler is in stand-by the valve is on the
“stand-by” position. When heating is turned on the
motor is supplied (inside shaft out), that closed the
outlet of the secondary exchanger and puts pump
intake in communication with the heating circuit.
7 seconds
Pre purge function:
VENTILATOR ON
To clean the combustion chamber, the ventilator is
supplied at the maximum speed during pre-ventilation
period 5 seconds.
The same operation will be made after the burner
OFF during 5 seconds.
follows
Three-way valve ON
HEATING REQUEST
The circulating device start is delayed 7 seconds
after heating request in order to allow switching the 3
way valve; when it starts, the circulating device
intakes the water coming from the heating system
backflow and sends it to the primary exchanger

Training manual ALTEAS & GENUS ONE
Page. 16 of 88 Version 2V2.
Gas valve ON
Flame detection
CONTROL
follows
The checking is made with heating return and delivery
probes. ΔT del-ret and the delivery and return
temperatures of the rising speed are checks.
The pressure is checked by a pressure sensor
The gas valve is supplied.
Flame ionization is checked. (By the detection
electrode).
1st attempt with the power of slow ignition, if at the
end of the safety time (8 sec) the flame has not been
detected it will be signalled 5 P6
and a second
attempt will be made;
2nd attempt with the power of slow ignition, if at the
end of the safety time (8 sec) the flame has not been
detected it will be signalled 5 P6
3 rd attempt will be
made;
……….
6th attempt with the power of slow ignition, if at the
end of the safety time (8 sec) the flame has not been
detected it will be shutdown 5 01
with 40 seconds of
post-ventilation at maximum speed and 2 minutes of
post-circulation at minimum speed.
To clean the ignition probes there is one pre spark
period during 1,5 seconds.
In the same time the ventilator goes to the soft ignition
speed.
Pre spark period
Spark Generator ON
+ Ventilator at the
soft ignition speed
To stabilized the flame on the burner surface the
ventilator stays at the ignition speed during a short
period.

Training manual ALTEAS & GENUS ONE
Page. 17 of 88
The pump is full modulating.
The pump speed change in relation with the boiler
power
PUMP
Speed control
Performed from the flow and return NTC. If the
temperature rises 102°C a lock out occurs,
indicated on the display with 1 01.
NORMAL BOILER OPERATION
After flame detection the boiler is free to modulate
the power according to the required thermal load
and realized thanks to the speed of the ventilator.
Modulation is carried out between the maximum
heating power values (adjustable from the control
panel with parameter 2 31) and the minimum
power value (value fix). The shutdown
temperature of the burner is operated as follows:
1° min after flame detection:
T off = T set-point + 8°C
2° min after flame detection:
T off = T set-point + 6°C
starting from the 3rd min after flame
detection:
T off = T set-point + 4°C
This logic is used to prevent the burner from
shutting down too quickly with the system at
temperature.
Next ignition can be delayed from 0 to 7 minutes
(default value = 2 min., adjustable from the control
panel with parameter 2 36.
N.B. Starting from heating request, the “limit temperature” (88°C, not adjustable fixed value) remains on
executed by the primary exchanger outlet probe (NTC 1).
When the burner is switched OFF, post ventilation is performed in order to evacuate the residual exhaust
during 5 seconds.
If there is a bad circulation through the heating system, the automatic by-pass can be opened (max
capacity 350 l/h).

Training manual ALTEAS & GENUS ONE
Page. 18 of 88 Version 2V2.
2.3 SANITARY MODE: OPERATING LOGIC
OPERATING
RANGE
36°C ÷ 60°C
By pushing the buttons “+” o “-“,you can see
on the display (for 4 seconds) the set
temperature
DEMAND FOR
DOMESTIC HOT
WATER
Three-way valve
Heating
ON
Heating
OFF
Switch shaft
position
Shaft position is
OK
A demand for Domestic hot water, is detected by the
proportional flow meter.
Now the boiler will be working on the SANITARY
mode. The display will show icon with the set
temperature for sanitary.
When the boiler is on stand-by the valve is on the
STAND-BY position.
If there is a SANITARY request the three-way valve
moves to sanitary position.
If there is a demand while the boiler is operating on
HEATING mode, the three- way valve will be switched
on SANITARY.
During this passage the circulating device and the
burner remain on.
The outlet of the plate exchanger will be in
communication with the pump intake directed towards
the primary exchanger.
Pump ON
Ventilator ON
Spark generator ON
In the same time:
The pump (set automatically on maximum speed),
intakes water coming from the outlet of the secondary
and sends it to the primary exchanger.
The ventilator is supplied at the soft ignition speed.
the spark generator is supplied to clean the ignition
probes.
Follow

Training manual ALTEAS & GENUS ONE
Page. 19 of 88
follows
Flame detection
CONTROL
Gas valve ON
Gas valve is supplied
The checking is made with heating return and delivery
probes. ΔT del-ret and the delivery and return
temperatures of the rising speed are checks.
The pressure is checked by a pressure sensor
Flame ionization is checked. (By the detection
electrode).
1st attempt with the power of slow ignition, if at the
end of the safety time (8 sec) the flame has not been
detected it will be signalled 5 P6
and a second
attempt will be made;
2nd
attempt with the power of slow ignition, if at the
end of the safety time (8 sec) the flame has not been
detected it will be signalled 5 P6 3 rd
attempt will be
made;
……….
6th
attempt with the power of slow ignition, if at the
end of the safety time (8 sec) the flame has not been
detected it will be shutdown 5 01
with 40 seconds of
post-ventilation at maximum speed and 2 minutes of
post-circulation at minimum speed.

Training manual ALTEAS & GENUS ONE
Page. 20 of 88 Version 2V2.
The burner output is modulated varying the
VENTILATOR rpm between the minimum to the
maximum speed.
The burner runs until the scale prevention
temperature is reached. The temperature is
checked by the sanitary probe NTC return.
Performed from the flow and return NTC. If the
temperature rise 102°C a lock out occurs,
indicated on the display with 1 01.
To reduce the formation of scale in the secondary
exchanger.
During the D.H.W. mode the switch off and switch
on of the burner depends on the following values of
temperature:
T set
Antilime
temp.
limit
RE-
START
NTC1
(delivery
probe)
No
influent
85°C
81°C
NTC2
(return
probe)
> 52°C
65°C
64°C
<52°C
62°C
61°C
NORMAL BOILER OPERATION
N.B.: The sanitary switch-off logic could be changed by the parameter 2 53:
–0 : Anti-scale (62 or 65°C) default
–1 : Set-point + 4°C