Arkel ARCUBE User manual

ARCUBE Quick Installation Guide
Version : V1.01
ARCUBE
MONOBLOCK LIFT CONTROL UNIT
QUICK INSTALLATION GUIDE

ARCUBE Quick Installation Guide
Version : V1.01
Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.
Eyüp Sultan Mah. Şah Cihan Cad. No:69
Sancaktepe/Istanbul 34885 TURKIYE
Tel: [phone]-12
Fax: [phone]
E-mail: [e-mail]
www.arkel.com.tr
Date of issue 11.2019
Document version V1.01
This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or
all of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves
the right to make changes and improvements to any of the products described in this document without prior notice.
Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.

ARCUBE Quick Installation Guide
Version : V1.01
CONTENTS
1. ARCUBE MOUNTING..............................................................................................................................................5
2. CONNECTIONS.........................................................................................................................................................5
2.1 BRAKE RESISTOR CONNECTIONS ..........................................................................................................................5
2.2 MOTOR PHASES AND PTC CONNECTIONS.............................................................................................................5
2.3 MECHANICAL BRAKE CONNECTIONS....................................................................................................................6
2.3.1 Asynchronous motor brake connections........................................................................................................................6
2.3.2 Synchronous motor brake connections..........................................................................................................................6
2.4 ENCODER CONNECTIONS ......................................................................................................................................6
2.4.1 Asynchronous motor encoder connections....................................................................................................................6
2.4.2 Synchronous motor encoder connections ......................................................................................................................6
2.5 MOTOR FAN CONNECTION....................................................................................................................................6
2.6 BATTERY PACK CONNECTION (IF NECESSARY).....................................................................................................6
2.7 UPS CONNECTION ................................................................................................................................................6
3. MENU..........................................................................................................................................................................7
4. AUTO TUNING..........................................................................................................................................................7
4.1 AUTO TUNING PREPARATION................................................................................................................................7
4.1.1 Car top and pit inspection not connected.......................................................................................................................7
4.1.2 Car top and pit inspection connected.............................................................................................................................7
4.2 AUTO TUNING PARAMETER SETTINGS..................................................................................................................8
4.2.1 Operation mode.............................................................................................................................................................8
4.2.2 Motor type.....................................................................................................................................................................8
4.2.3 Motor control type.........................................................................................................................................................8
4.2.4 Nominal car speed.........................................................................................................................................................9
4.2.5 Motor rpm......................................................................................................................................................................9
4.2.6 Motor frequency............................................................................................................................................................9
4.2.7 Motor current.................................................................................................................................................................9
4.2.8 Motor voltage ................................................................................................................................................................9
4.2.9 Motor direction..............................................................................................................................................................9
4.2.10 High speed [Vmax]........................................................................................................................................................9
4.2.11 Shaft position system.....................................................................................................................................................9
4.2.12 Number of floors ...........................................................................................................................................................9
4.2.13 Start auto-tune .............................................................................................................................................................10
4.3 PERFORMING AUTO TUNING...............................................................................................................................10
5. PREPARATIONS FOR NORMAL OPERATION................................................................................................10
6. SHAFT LEARNING AND TEST DRIVE..............................................................................................................11
7. CALL SETTINGS ....................................................................................................................................................13
7.1 CAR CALLS .........................................................................................................................................................13
7.1.1 FX-Cube settings.........................................................................................................................................................13
7.2 LANDING CALLS .................................................................................................................................................14
7.2.1 Serial installation.........................................................................................................................................................14
7.2.2 Parallel installation......................................................................................................................................................14
8. SOFTWARE UPDATE ............................................................................................................................................15
9. ARCUBE PERIPHERALS ......................................................................................................................................15
9.1 FX-CUBE ............................................................................................................................................................15
9.2 MSP-16_EXP......................................................................................................................................................15
9.3 ENCA.................................................................................................................................................................15
9.4 ENCI ..................................................................................................................................................................16

ARCUBE Quick Installation Guide
Version : V1.01
9.5 BC-BUT.............................................................................................................................................................16
9.6 BC-D2X .............................................................................................................................................................16
9.7 BC-D3X .............................................................................................................................................................16
9.8 BC-LCD10555...................................................................................................................................................16
9.9 FX-CUBE-S.........................................................................................................................................................16
9.10 CPC....................................................................................................................................................................16
10. GENERAL DESCRIPTIONS..................................................................................................................................16
10.1 CLEARING OF PERMANENT ERRORS....................................................................................................................16
10.2 BYPASS SOCKET .................................................................................................................................................16
10.3 INSPECTION HAND TERMINALS...........................................................................................................................16
10.4 BACK TO NORMAL OPERATION FROM PIT INSPECTION .......................................................................................16
11. ERROR CODES, POSSIBLE REASONS AND SOLUTIONS ............................................................................17
FIGURE LIST
FIGURE 1 ARCUBE MECHANICAL SIZE....................................................................................................................................5
FIGURE 2 BRAKE RESISTOR AND BATTERY PACK SIZE (*).......................................................................................................5
FIGURE 3 MENU.....................................................................................................................................................................7
FIGURE 4 REQUIRED BRIDGING WHEN THE CAR TOP AND PIT INSPECTION NOT CONNECTED............................................7
FIGURE 5 REQUIRED BRIDGING WHEN THE CAR TOP AND PIT INSPECTION CONNECTED....................................................8
FIGURE 6 RECALL TERMINAL..................................................................................................................................................8
FIGURE 7 INSTALLATION OF BOTTOM ROUND MAGNETS FOR SKSR1 ................................................................................11
FIGURE 8 INSTALLATION OF TOP ROUND MAGNETS FOR SKSR2 ........................................................................................11
FIGURE 9 INSTALLATION OF MAGNETS FOR SML1-SML2 DOOR ZONE SENSORS................................................................11
FIGURE 10 SHAFT LEARNING SCREEN..................................................................................................................................12
FIGURE 11 CAR CALL SCREEN...............................................................................................................................................13
FIGURE 12 LOP LEARNING ENABLED ...................................................................................................................................14
FIGURE 13 LOP LEARNING DISABLED...................................................................................................................................14
FIGURE 14 LEARNED LOP SCREEN........................................................................................................................................14
FIGURE 15 BYPASS SOCKET..................................................................................................................................................16

ARCUBE Quick Installation Guide
Version : V1.01
1. ARCUBE Mounting
Mount ARCUBE monoblock unit, brake resistor, battery pack and UPS (If required).
Figure 1 ARCUBE Mechanical Size
Figure 2 Brake Resistor and Battery Pack Size (*)
* These sizes are valid only if they are supplied by ARKEL.
2. Connections
Make connections of motor supply, motor PTC, brakes
and their checkback contacts, motor fan, encoder, brake
resistor and battery pack with UPS (If required).
2.1 Brake Resistor Connections
2.2 Motor Phases and PTC Connections

ARCUBE Quick Installation Guide
Version : V1.01
2.3 Mechanical Brake Connections
2.3.1 Asynchronous motor brake connections
2.3.2 Synchronous motor brake connections
2.4 Encoder Connections
2.4.1 Asynchronous motor encoder connections
2.4.2 Synchronous motor encoder connections
2.5 Motor Fan Connection
2.6 Battery Pack Connection (If necessary)
2.7 UPS Connection
If you do not have UPS, you must bridge connectors U-
LI with U-LO and U-NI with U-NO using with suitable
cables. Otherwise you can’t run the system.
* For BL1-BL2, look at your distribution panel.

ARCUBE Quick Installation Guide
Version : V1.01
3. Menu
When the system is energized, ARCUBE screen on the
motor driver will be displayed. In order to enter the menu
YELLOW button “ENT”, to exit from the menu RED
button “ESC”are used. You can scroll through
parameters with “UP”, “DOWN” buttons. As you are on
the parameter you wanted to enter inside, after pressing
“ENT” button, you can go to the different values and
options in the parameter by using “UP”, “DOWN”
buttons.
Figure 3 Menu
4. Auto Tuning
Before the lift is run, auto tuning process must be
performed. The characteristic of motor is learned during
the auto tuning process. Since the auto tuning is
performed with hand terminal, recall hand terminal key
should be activated. ARCUBE unit should be energized
for performing of auto tuning.
➢Connect the mains supply of unit. (L1, L2, L3, N,
PE)
4.1 Auto Tuning Preparation
While performing autotune, the required bridging will be
different depending on if car top and pit inspection is
connected in the system or not. Therefore, it is so
important to choose the correct parameter from the menu.
“OPERATION MODE”parameter under “QUICK
INSTALLATION”must be definitely set correctly.
4.1.1 Car top and pit inspection not connected
In the first installation, if the auto tuning is performed as
“car top and pit inspection not connected”, from the
parameter;
“OPERATION MODE”“INSTALLATION MODE”
“WITHOUT INSPECT BOX”
must be chosen. In the case of wrong choice, Arcube
would not communicate with Fx-Cube board and raise an
error. The required safety circuit bridging must be as
shown in Figure 4.
Figure 4 Required bridging when the car top and pit
inspection not connected
4.1.2 Car top and pit inspection connected
If the auto tuning is performed as “car top and pit
inspection connected”, from the parameter;
“OPERATION MODE”“INSTALLATION MODE”
“WITH INSPECTION BOX”
must be chosen. The choice of this parameter is
important. If it is set wrongly, 817, 818, 868 and 869
signals will be ignored by ARCUBE. The required safety
circuit bridging must be as shown in Figure 5.
There must not be bridge between 119B-120 and 111-
113. In this step, if it is assumed that the doors are not
mounted, only the doors (120-130-135-140) will be
bridged.

ARCUBE Quick Installation Guide
Version : V1.01
Figure 5 Required bridging when the car top and pit
inspection connected
The bridging should be only done during the first
installation. After the car top and pit inspection
terminals are connected, the bridges must be
removed!
4.2 Auto Tuning Parameter Settings
Take the lift to recall mode by switching the recall key
(SEE) to “1” position in the recall terminal located in the
control panel. In this step, the motor can be moved by up
and down buttons (SEEU, SEED).
Figure 6 Recall terminal
After making the system prepared to auto tuning, the
required parametric settings must be done on LCD
screen.
Turn on all the fuses on ARCUBE, then turn on “SMP”
switch over the distribution panel.
After the screen is displayed, press “ENT”button in
order to enter the menu. When you see “QUICK
INSTALLATION”screen, press “ENT” button one
more time and set the parameters as shown below step by
step according to your system.
4.2.1 Operation mode
This should be chosen correctly depending on if the car
top and pit inspection terminal is connected or not.
4.2.2 Motor type
Motor type must be chosen correctly as asynchronous or
synchronous.
4.2.3 Motor control type
Motor control type must be chosen correctly as open
loop or closed loop.
*Only closed loop option exists for the synchronous
motors.

ARCUBE Quick Installation Guide
Version : V1.01
4.2.4 Nominal car speed
This is the speed value what motor label shows.
4.2.5 Motor rpm
Motor revolution per minute (rpm) value must be entered
correctly as shown in the motor label.
4.2.6 Motor frequency
Motor frequency value must be entered correctly as
shown in the motor label.
4.2.7 Motor current
Motor current value must be entered correctly as shown
in the motor label.
4.2.8 Motor voltage
Motor voltage value must be entered correctly as shown
in the motor label.
4.2.9 Motor direction
This parameter can be changed after completing auto
tuning if the direction of move is wrong.
4.2.10 High speed [Vmax]
This is the parameter which sets the max. speed the car
moves. The value of this parameter should be maximum
what the nominal motor speed is.
4.2.11 Shaft position system
Shaft positioning system must be entered here correctly.
4.2.12 Number of floors
The floor number of the system must be entered here
correctly.

ARCUBE Quick Installation Guide
Version : V1.01
4.2.13 Start auto-tune
ARCUBE can perform auto tuning both with ropes and
without ropes. “START AUTO-TUNE”parameter
must be entered correctly.
Save the parameters and exit by pressing “ESC”button.
4.3 Performing Auto Tuning
After completing the above steps, exit by pressing
“ESC”button. After the changes are being saved, it turns
back to main menu and the below screen is come across.
Take the “SEE” key on ARCUBE to “1” position and
keep pressing up or down recall buttons until “MOTOR
TUNE SUCCEED”screen is seen. After you see this
message, save the values by pressing “ENT”button.
Then, try to move the car a little.
If the motor turns in a wrong direction when you press
down or up buttons: find “2.5: MOTOR DIRECTION”
parameter under “2-BASIC SETTINGS”title and
change the parameter. If it is chosen as “clockwise”,
choose “counter-clockwise”. If it is chosen as “counter-
clockwise”, choose “clockwise”.
If the car moves correctly in the recall mode, you can go
on the following steps.
Remove all the bridges between 110-140 terminals
in the safety circuit.
After this step, after car top and pit inspection
terminal mounting are completed, the parameters
must be corrected. The bridges must be removed.
After the magnetic switches and magnets are
mounted, the parameters must be corrected. The
bridges must be removed. Otherwise, the priority of
the person in the pit according to the person on the
car top, and the priority of the person on the car top
according to the person on the control panel will be
disappeared.
5. Preparations for Normal Operation
Make all the other mechanical installations of elevator
system.
Make the inspection box wiring, pit box wiring and safety
circuit wirings.
Up and down deceleration distance magnets should be
put 2 m away from the top and bottom door zone magnet
levels.
Make the installation of round magnets for SKSR1
magnetic switch 2 m away from bottom floor door zone
magnet level. Connect the cables of SKSR1 magnetic
switch to 100 and 817 terminals located on Fx-Cube
board.
Move the car to the bottom floor.
Car must be exactly at the bottom floor level.
Install round magnet with red color side above the
SKSR1 magnetic switch as deceleration distance.
Install the round magnet with black color side a little
above the red color magnet.
The distance between magnetic switch and magnets must
be 1-2 cm.

ARCUBE Quick Installation Guide
Version : V1.01
Figure 7 Installation of bottom round magnets for
SKSR1
Make the installation of round magnets for SKSR2
magnetic switch 2 m away from top floor door zone
magnet level. Connect the cables of SKSR2 magnetic
switch to 100 and 818 terminals located on FX-Cube
board.
The required round magnets for up deceleration magnetic
switch must be put according to the deceleration distance
as told below.
Figure 8 Installation of top round magnets for
SKSR2
Move the car to the top floor.
Car must be exactly at the top floor level.
Install round magnet with red color side below the
SKSR2 magnetic switch as deceleration distance.
Install the round magnet with black color side a little
below the red color magnet.
The distance between magnetic switch and magnets must
be 1-2 cm.
Make the installation of ribbon magnets for SML1 & SML2
door zone magnetic switches as shown the below figure. The
cables of magnetic switches must be connected ML1-MLO-
1000 and ML2-MLO-1000 terminals on Fx-Cube board
respectively.
Figure 9 Installation of Magnets for SML1-SML2
door zone sensors
Move the car to the bottom floor.
Car must be exactly at the bottom floor level.
Install the ribbon magnet opposite to the door zone
magnetic switches. The middle of the ribbon magnet
must be on a level with the middle of the magnetic
switches.
The distance between magnetic switches and magnet
must be 1-2 cm.
30 cm bar magnets must be fixed with screw or glue.
Repeat this installing operation at all floors.
6. Shaft Learning and Test Drive
In encoder car positioning systems, before going to
normal running operation, ARCUBE monoblock lift
control unit must learn the shaft to learn the car position
and shaft information. So, check the magnetic switches
and magnet installation, then check the encoder
connections. After checking that they are completely
correct, perform the shaft learning operation as told
below.
The system shouldn’t be in inspection or recall mode in
order to perform shaft learning. Otherwise, there will be
given a warning message in the screen.

ARCUBE Quick Installation Guide
Version : V1.01
During the shaft learning, it is not important where the
car is at that time. The car will be moved to the bottom
floor with the half of the high speed. Then, it will learn
the shaft by moving to the top floor, then stops the
learning operation.
After starting the shaft learning operation, if you want to
cancel and stop this shaft learning process because of any
reason, you can press the emergency stop button or take
the system in inspection mode.
Figure 10 Shaft learning screen
While waiting in the main menu, press “RIGHT” button
until you see the screen shown in Figure-10. Then, start
shaft learning operation by pressing together “UP” and
“DOWN”buttons.
This operation may take some time depending of the
floor number of the elevator. ARCUBE screen shows in
detailed in which process the shaft learning operation is.
After ending of the shaft learning, the operation will be
ended with the “SHAFT LEARN SUCCEED” message.
It is enough to perform shaft learning operation 1 time for
each elevator shaft. Exit from the menu after this is
completed. Press “ENT” button to save the values
while exiting from the screen. Otherwise, the shaft
learning will not be valid, and it will be necessary to re-
perform this operation. The processes while doing shaft
learning are shown with the following figures.

ARCUBE Quick Installation Guide
Version : V1.01
It is necessary to be checked by giving calls if the elevator
is going to the target floors or not. While you see
“WAITS FOR CALL”message in the main menu, press
“RIGHT” button until you see the screen shown in
Figure-11. The number next to “CAR CALL SET”
expression shows which floor you want to give a call.
You can change the number with the UP and DOWN
direction arrows, then give a call to the floor you wanted.
For example, while it is written “CAR CALL SET: 3”,
if you press “ENT”button, the car will move to the 3rd
floor as if it gets a car call.
Figure 11 Car call screen
7. Call Settings
7.1 Car Calls
7.1.1 FX-Cube settings
FX-Cube is a board used in ARCUBE system to be used
for car calls. Each button inside the car is connected in
parallel to this board. After connecting FX-Cube board to
ARCUBE CANBus line, after doing the software update
from the menu, it is available to give car calls without
doing any other settings. Before going on with the
landing call settings, check that the car can be moved to
all floors by giving the car calls. FX-Cube board can
collect car calls up to max. 16 floors in parallel.
The display outputs should be adjust from the menu. Find
“9.2: FX-CUBE DISPLAY OUTPUTS” parameter
under “9: DISPLAY SETTINGS”parameter.
7-Segment,
Gray,
Binary,
Inverted Gray,
and Inverted Binary
options are existing. Select the correct parameter for your
system over here. You may need to readjust “9.4:
GRAY/BINARY CODE START”parameter
depending on the display you used.
The direction arrow outputs and out of service output on
the board should be adjusted from the menu. 31,32,02
outputs can be selected as normal and inverted inside
“9.3: FX-CUBE 31-32-02 OUTPUTS”parameter.
Select the correct parameter for your system over here.

ARCUBE Quick Installation Guide
Version : V1.01
7.2 Landing Calls
ARCUBE has features to work serial (CANBus) or
parallel installation in the landing calls. If the landing
calls are used to be in parallel, it is necessary to use MSP-
16_Exp board.
7.2.1 Serial installation
If the landing calls are used to be in serial installation, the
“2.6: LOP WIRING SYSTEM”parameter under “2:
BASIC SETTINGS”needs to be chosen as “SERIAL
WIRING”inside the menu. “2.7: COLLECTION
TYPE”parameter needs to be chosen according to your
system. Then, it is necessary to recognize the landing call
buttons to ARCUBE. Press “LEFT” button until you see
LOP learning screen. When you reach this screen, make
it “ENABLED” by pressing “ENT” button.
Figure 12 LOP learning enabled
Move the car to the bottom floor by giving car call to
perform LOP learning and keep pressed the landing call
button 5 seconds. When the LOP of that floor is learned,
the landing button led will be flashing with 1 second.
Move the car to the 2nd floor by giving car call and keep
pressed landing call button 5 seconds. In this way, after
making them learned for all floors, press again “LEFT”
button until you see LOP learning screen. When you
reach this screen, make it “DISABLED” by pressing
“ENT” button.
Figure 13 LOP learning disabled
In order to observe the learned floors from the menu, for
example, if 1st floor LOP is recognized to the system
correctly, LOP monitoring screen inside menu will show
“+” sign under “1” floor number. Otherwise, it means
that LOP learning operation is not successful. Press
“LEFT” button until you see the screen shown in Figure
14 while waiting in the main menu.
Figure 14 Learned LOP screen
If the LOP board is used only as an indicator in the
landing (Not used as a call button), it is not necessary to
perform this learning operation.
7.2.2 Parallel installation
MSP-16_Exp board is used when the landing call buttons
are connected directly in parallel. The calls are collected
up to 16 floors for single button in the landing, and up to
9 floors for double buttons in the landing. “2.6: LOP
WIRING SYSTEM”parameter under “2: BASIC
SETTINGS”parameter should be chosen as
“PARALLEL WIRING”. “2.7: COLLECTION
TYPE”parameter should be adjusted according to your
system.
After landing button installation parameter is selected as
parallel installation, the display outputs of MSP-16_Exp

ARCUBE Quick Installation Guide
Version : V1.01
board should be adjusted from the menu. Find “9.1:
MSP16-EXP DISPLAY OUTPUTS”parameter under
“9: DISPLAY SETTINGS”parameter.
7-Segment,
Gray,
Binary,
Inverted Gray,
and Inverted Binary,
options are existing. Select the correct parameter for your
system over here. You may need to readjust “9.4:
GRAY/BINARY CODE START”parameter
depending on the display you used.
8. Software Update
Continue on the main menu by pressing “RIGHT” button
until you see the below screen.
Then, press together “UP”and “DOWN”buttons. The
versions inside SD card will be listed. You can pass
through the versions by direction arrows.
The latest software version is the one which has the latest
date. When you come to the version you want to update,
start update operation by pressing “ENT”button.
After the update operation is completed, the system will
be restarted.
ARCUBE peripherals have feature to be updated. If there
are some peripherals which are not connected to
“CANBus” line while doing installation, it is needed
again to perform update operation after connected them.
Otherwise, these peripherals will not work in the system.
9. ARCUBE Peripherals
These peripherals are all the units working on CANBus
line. Each unit has its own address. After ARCUBE is
updated, the other peripherals are looked for, then
updated.
9.1 FX-Cube
This is an inspection board located on the car top. It
provides the communication between car and control
panel. Also, it is used to get the car calls up to max. 16
floors in parallel.
9.2 MSP-16_Exp
It is a landing call button board used in parallel
installation systems. It can be used up to max. 16 floors
as well. It is used up to 16 floors in the case of using
single button at the floors to get the landing calls. It is
used up to 9 floors in the case of using double button at
the floors to get the landing calls.
9.3 ENCA
It is the board for encoder connection used in
synchronous (Gearless) machines.

ARCUBE Quick Installation Guide
Version : V1.01
9.4 ENCI
It is the board for encoder connection used in
asynchronous (Geared) machines.
9.5 BC-BUT
It is the board without indicator used to take the landing
calls serially over CANBus line.
9.6 BC-D2X
It is the board with 2 parts dotmatrix indicator used to
take the landing calls serially over CANBus line.
It can be used inside the car as an indicator or in the
landing as an indicator and call button.
9.7 BC-D3X
It is the board with 3 parts dotmatrix indicator used to
take the landing calls serially over CANBus line.
It can be used inside the car as an indicator or in the
landing as an indicator and call button.
9.8 BC-LCD10555
It is the board with red, green, blue component of LCD
(RGB) used to take the landing calls serially over
CANBus line.
It can be used inside the car as an indicator or in the
landing as an indicator and call button.
9.9 FX-Cube-S
This is a serial inspection board located on the car top. It
provides the communication between car and control
panel. It must be used with the CPC board for car calls.
9.10 CPC
Car panel controller board. It is used for car calls (Socket)
and it supports up to 16 floors in ARCUBE system.
10. General Descriptions
10.1 Clearing of Permanent Errors
To clear the permanent error on ARCUBE, while waiting
at the main menu, press “RIGHT” button until you see
“PERMANENT ERROR”expression. Then, clear the
permanent error by pressing “UP” and “DOWN”
buttons together. Take the inspection mode and back to
normal mode again with the inspection hand terminal.
10.2 Bypass Socket
These sockets are used in the case of the door safety chain
needs to be bridged for the maintenance.
Figure 15 Bypass Socket
Each of 4 different sockets can bridge only one part of
the door safety chain at the same time.
1. No bridge in door safety chain. Normal operation.
2.“120-130” is bridged. Landing door closed contacts in
semi-automatic doors.
3. “130-135” is bridged. Landing door lock contacts in
full automatic doors. Retiring cam contacts (landing door
locks) in semi automatic doors.
4. “135-140” is bridged. Car door contact.
10.3 Inspection Hand Terminals
Inspection hand terminals located on the car top and in
the pit have priority over located on the control panel.
Also, on the inspection hand terminals the “run” buttons
exist with the move direction buttons. Both “run” and
“direction” buttons are pressed together in order to move
in inspection mode. If the lift is taken to inspection mode
from the pit or from the car top, recall hand terminal
located on the control panel will not be functioning. If
both pit and car top inspection terminals are taken to the
inspection mode, both the “run” and “direction” buttons
need to be pressed together to be able to move the car.
10.4 Back to Normal Operation from Pit
Inspection
When the system is taken to the inspection mode from
the pit inspection terminal, when it turns back to normal
mode, the system must be continued to normal operation
only after a procedure is applied.
There are 2 different options for this:

ARCUBE Quick Installation Guide
Version : V1.01
a) It is necessary to activate the reset key. All
inspection/recall signals (868,869,870) must be active
which shows normal operation. All the safety circuit
signals (120, 130, 140) must be active. In this case, when
reset key input (IPR) on the pit board is activated, the
system will turn to normal mode.
b) Another option for back to normal operation from pit
inspection, while all inspection/recall signals
(868,869,870) are in normal mode and all doors are
closed (120, 130, 140 signals are active), apply the
following procedure at the lowest landing call button: “3
x short press →1 second wait →3 x short press →1
second wait →3 x short press”. If the reset is successful,
the button led will start flashing and the system will turn
to normal mode.
‼NOTE: For duplex lifts only option a) is allowed.
An electrical key operated switch shall be provided
on the lowest landing for each lift separately.
11. Error Codes, Possible Reasons and
Solutions
➢H1: FAIL TO LOCK DOOR. 140 SIGNAL IS
MISSED
After door close command, if 140 signal is still OFF
within the value inside “7.9: DELAY BEFORE DOOR
CLOSING RETRY”parameter, this error is raised.
The time value should be increased if it is entered so low.
Safety circuit needs to be checked.
➢H2: FLOOR TO FLOOR MAX TRAVEL TIME
ELAPSED
This error is raised if the car couldn’t reach to a new floor
within the time value inside “2.8: MAXIMUM
TRAVEL TIME BETWEEN FLOORS” parameter.
The time value should be increased if it is entered so low.
If the value is enough, ML1-ML2 signals need to be
checked while car is moving.
➢H3: DOOR IS NOT CLOSED FOR A LONG
TIME
If the door couldn’t be closed (140 signal is OFF) within
the time value inside “7.7: DOOR OPEN ERROR”
parameter, this error is raised and the system goes to out
of service. This should be set enough in order not to get
error unnecessarily. Although the doors are closed, if you
still get an error, the door contacts and 140 signal on the
controller board needs to be checked.
➢H4: CAR CAN’T HOLD. PLEASE CHECK
MOTOR PARAMETERS
During the auto tuning, if motor turns more than a certain
value, this error is raised. The motor parameters need to
be checked.
➢H5: BOTH LIMIT SWITCHES UP&DOWN
ARE OPEN
If both limit switches have OFF position at the same time,
this error is raised.
Under normal circumstances, one of the limit switches
can be OFF. At least one of them must be at ON position.
If car is at the bottom floor, 818 is ON. If car is at the top
floor, 817 is ON. Magnetic switches, magnets and their
put in order need to be checked.
➢H6: TOP LIMIT SWITCH CUTS OFF WHILE
RUNNING DOWN
818 magnets are used at the top floor and 818 signal can
turn to OFF position only while going in the up direction.
The signal can’t turn to OFF position while going down.
If this occurs, this error is raised.
You should be sure that the red and white side of the
round magnets are put in order correctly.
➢H7: BOTTOM LIMIT SWITCH CUTS OFF
WHILE RUNNING UP
817 magnets are used at the bottom floor and 817 signal
can turn to OFF position only while going in the down
direction. The signal can’t turn to OFF position while
going up. If this occurs, this error is raised.
You should be sure that the red and white side of the
round magnets are put in order correctly.
➢H8: LOW DC BUS VOLTAGE
If the mains supply is lower than the working voltage,
this error is raised. Check the mains supply from L1, L2,
L3 inputs.
➢H9: HIGH DC BUS VOLTAGE
This error is raised if DC-bus voltage is higher than the
limit voltage. When the mains supply is increased upper
than a value, this error is raised.
Check the mains supply from L1, L2, L3 inputs. Phase to
phase voltage shouldn’t be more than 440V. The
connections of brake resistor need to be checked.

ARCUBE Quick Installation Guide
Version : V1.01
➢H10: KRC CHECK BACK ERROR
The position of brake is monitored over KRC input. KRC
signal on ARCUBE needs to be checked. While the car
is in standstill position, it should be 24V. When the
moving starts, the signal should be cut.
➢H11: ML1 & ML2 SIGNALS SHORT CIRCUIT
TO EACH OTHER.
ML1 and ML2 signals must be ON with a small
difference of a time value each other. It is not allowed to
be ON or OFF at the same time. If this case occurs, this
error is raised.
The distance of magnetic switches needs to be checked
and it should be 5 cm. The distance from magnetic switch
to door zone ribbon magnet should be 1-2 cm. The
common of magnetic switches should be connected to
MLO. ML1 and ML2 order needs to be checked.
➢H12: DOOR BRIDGING RELAYS SR1 & SR3
DONT PICK UP
ML1-ML2 should be checked.
➢H13: DOOR BRIDGING RELAYS SR1 or SR3
DONT DROP
ML1-ML2 should be checked.
➢H14: DOOR BRIDGING DISABLED BUT 140P
SIGNAL IS STILL EXIST
This error is raised if 140P signal is still ON after the door
bridging is terminated.
Be sure that there is no bridge in the safety circuit. The
connections must be done correctly as shown in the
electrical diagram.
➢H15: L1, L2, L3 MAINS POWER SUPPLY
FAILURE
If it couldn’t be read the required voltage from L1-L2-L3
inputs, this error is raised.
Phase to Phase AC voltages should be measured directly
on the device. If this error is still given although each
measurement is correct, the device may be broken down.
➢H16: MOTOR CAN NOT SPIN IN
EVACUATION MODE
This error is raised when the motor couldn’t be moved
during evacuation.
UPS power must be enough. It should be checked the
batteries are full.
➢H17: PTC SIGNAL OPEN. MOTOR OVER
HEATED
If the motor PTC value is above the threshold level, this
error is raised.
When “5.24: PTC TEMPERATURE
MONITORING”parameter in the menu is set as
“ENABLED”, PTC circuit should be checked. By this
way, the component which opens the serial PTC circuit
should be found.
➢H18: DIPSWITCH CONFIGURATION ERROR
Get contact to ARKEL when you across this error.
➢H19: SAME GROUP ID NAME USED ON
CONTROLLERS
This error is raised when the ID number of the elevators
in the group are entered as the same in the parameter
menu.
“2.21: GROUP IDENTITY”parameter inside menu
should be selected correctly. If one is selected as
Controller-A, other one should be Controller-B.
➢H21: DRIVE OVER CURRENT ERROR
This error is raised when the current value is over the
nominal current value.
The power of device may be selected as low according to
the motor. It should be checked that the capacity of
device is available for motor. If this error is raised in open
loop, “5.17 MOTOR V/F MIDDLE VOLTAGE”and
“5.19: MOTOR V/F MINIMUM VOLTAGE”
parameters calculated during autotune can be adjusted
correctly. If it works in open loop correctly, but it is not
working in closed loop correctly, there may be a problem
about the encoder. Encoder direction, its connections, its
supply and mounting need to be checked.
➢H22: SERVICE TIME OVERFLOW
If “2.39 MAINTENANCE TIME CONTROL”
parameter is selected as “ENABLED”, after this time is
over “2.40 MAINTENANCE TIME” parameter should
be increased. The date should be rearranged. (dd/mm/yy
hh:mm). It is a permanent error and permanent error
clearing procedure must be applied as told in 11.1
numbered title. Otherwise, the elevator will be blocked.
➢H23: OVER SPEED ERROR
If car speed value is above the nominal value, this error
is raised.

ARCUBE Quick Installation Guide
Version : V1.01
Encoder connections should be checked. Motor
parameters should be checked.
Load balance of the elevator should be correct. The load
balance should be checked by adding the half load inside
the car.
“6: PID SETTINGS”parameters inside menu, Speed-
PID gains parameters may be adjusted.
The safety circuit should be checked. While the car is
moving, if the safety circuit is suddenly OFF, the car may
be speed-up.
➢H24: UCM DETECTION ERROR
While the car is waiting at the floor level and its doors
are open, if it goes out of the door zone magnet, this error
is raised. ML1-ML2 magnetic switches need to be
checked. It is a permanent error and permanent error
clearing procedure must be applied as told in 11.1
numbered title. Otherwise, the elevator will be blocked.
➢H25: EN SIGNAL IS NOT EXIST
In the systems which have synchronous motor, while the
motor starts moving, if "EN" signal doesn’t turn to ON
position, this error is raised.
After the move command, “EN”input on ARCUBE
should be 24V. While stopping, that signal should be cut.
➢H26: BRAKE CHECK BACK ERROR
When motor brake is in the stop position, if there isn’t
24V signal on the input, and if there is still 24V signal
when the moving starts this error is raised. In the
synchronous motors, brake microswitches are monitored
over ARCUBE. When “5.23: MECHANICAL BRAKE
MONITORING” parameter is selected as
“ENABLED”,when the car stops, there should be 24V
signal on the monitoring input. While the car is moving,
the signal needs to be cut. When the same error is
repeated 2 times, it turns to permanent error and
permanent error clearing procedure must be applied as
told in 11.1 numbered title. Otherwise, the elevator will
be blocked.
Brake microswitch connections should be checked.
➢H27: DC BUS VOLTAGE EXCEEDED
CRITICAL LEVEL
When the DC bus level reaches to the critical values, this
error is raised. L1, L2, L3 mains supply needs to be
checked. Brake resistor and its connections need to be
checked.
➢H28: DOOR SAFETY CIRCUITS ARE
BRIDGED.
“DOOR OPEN” relay is activated by the controller when
the car stops at the floor level. If safety circuit (130-140)
is not cut after this relay is activated, this error is raised.
It is a permanent error and permanent error clearing
procedure must be applied as told in 11.1 numbered title.
Otherwise, the elevator will be blocked.
The safety circuit needs to be checked. When the doors
are opened, it should be observed that the safety circuit
signals are cut.
➢H29: LOW SPEED ERROR
If the car speed is lower than the nominal value, this error
is raised.
The motor can’t reach the desired speed, motor
parameters and encoder connections need to be checked.
The load balance should be checked by adding half load
inside the car.
“6: PID SETTINGS”parameters inside menu, speed
PID gains need to be adjusted.
In asynchronous machines, if there is no error with the
open loop operation, encoder and ENCI board
connections need to be checked.
➢H30: ML1, ML2 SIGNAL SEQUENCE IN
REVERSE.
While the car is moving in the up direction, if firstly ML1
signal is activated, this error is raised. While the car is
moving in the down direction, if firstly ML2 signal is
activated, this error is raised.
The connections of magnetic switches need to be
checked. It is a permanent error and permanent error
clearing procedure must be applied as told in 11.1
numbered title. Otherwise, the elevator will be blocked.
➢H31: COUNTED DOOR ZONE NUMBER IS
WRONG.
During the shaft learning, if the number of ribbon
magnets inside the shaft is not the same as the number of
floor parameter, this error is raised.
“2.3: NUMBER OF FLOORS”parameter should be
checked.
The number of 30cm ribbon magnets inside the shaft
should be checked.

ARCUBE Quick Installation Guide
Version : V1.01
➢H32: 817/818 SWITCH ACTIVATED IN
WRONG DIRECTION
While the car is moving in the up direction, if 817 signal
turns to OFF position from ON position, or while the car
is moving in the down direction, if 818 signal turns to
OFF position from ON position, this error is raised.
If this error is triggered during the up direction move, 817
needs to be checked. If this error is triggered during the
down direction move, 818 needs to be checked.
There may be cut or short circuit in 817,818 signals.
There may be problem with 817,818 connection cables.
The motor direction needs to be checked by giving move
in the up and down in the inspection mode.
➢H33: SHAFT ENCODER DIRECTION
REVERSE.
Shaft encoder connections need to be checked.
➢H34: NO ENCODER SIGNAL.
Encoder connections need to be checked.
➢H35: SPEED GOVERNOR MONITORING
ERROR
While the position of overspeed governor is monitored
over the normally closed contact on ARCUBE, if an
unexpected signal position is detected, this error is raised.
When “2.10: OSG COIL CONTROL”parameter is
selected as “ENABLED”,“SGC”monitor input needs to
be checked. While the car is moving, there shouldn’t be
signal over here. While it is in standstill position, there
should be 24V.
➢H36: IPM ERROR, TRANSISTOR SHORT
CIRCUIT
There may be a short circuit in the power unit inside
motor driver. When the car stops suddenly, this error may
be given. The device may be a problem with the device.
➢H37: IPM ERROR, DRIVE SUPPLY UNDER
VOLTAGE
There may be a problem with the IPM supply circuit
inside the motor driver.
➢H38: IPM ERROR, IPM OVER HEATED
When the temperature of power unit inside the motor
driver is increased too much, this error is raised. Be sure
that the device is selected correctly according to the
motor.
➢H39: MOTOR ENCODER DIRECTION
WRONG
When the encoder connections are done reversely, this
error is raised. The encoder direction from the menu
needs to be changed.
“For the synchronous machines, when the encoder
direction is changed, a new autotune process needs to be
performed.”
➢H40: FIRMWARE OF MDC IS INVALID
MDC firmware needs to be updated.
➢H41: NO COMMUNICATION WITH FX-
CUBE. CHECK CONNECTION AND
FIRMWARE
When the device couldn’t communication with the car
top Fx-Cube board, this error is raised. The firmware of
FX-Cube needs to be updated.
During the installation, if the inspection box is not
connected, operation mode parameter should be selected
correctly.
➢H42: NO COMMUNICATION WITH ENCA
ENCODER BOARD
When the device couldn’t communicate with ENCA
board, this error is raised.
The cable between ENCA and ARCUBE needs to be
checked.
The leds on ENCA board should be changing their
position for a correct working operation.
There may be a problem with the selected encoder type
from the menu, or with the encoder supply.
➢H43: SERIAL CONNECTION ERROR WITH
ABSOLUTE ENCODER
The connection between encoder and encoder board need
to be checked. Selected encoder type from the menu
needs to be checked.
➢H44: SERIAL CONNECTION ERROR WITH
MDC
When the communication cable between MDC and LCB
doesn’t exist, or the cable is disconnected, this error is
raised. The communication cable should be checked.
➢H45: L1, L2, L3 PHASE ORDER FAILURE
When “2.32: PHASE ORDER CONTROL”parameter
from the menu is selected as “ENABLED”,if there is a