Array Telepresence equal-i User manual

DX Dual Camera Module and
Equal-i 2S Image Processor
Installation Guide
Rev. 1.20 –September 2016

© 2015 by Array Telepresence, Inc. All rights reserved.
Array Telepresence, Inc.
9480 Meridian Way
West Chester, OH 45069
USA
This document and the Array Telepresence products to which it relates, and the copyright in each, is the
property of Array Telepresence. Neither the document nor the products may be reproduced by any
means, in whole or in part, without the prior written permission of Array Telepresence. Array
Telepresence makes no warranty or representation, either express or implied, with respect to this
hardware, software, or documentation, including their quality, performance, merchantability, or fitness for
a particular purpose. As a result, this hardware, software, or documentation is licensed "as is" and you,
the licensee, are assuming the entire risk as to their quality and performance.
In no event will Array Telepresence be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use of or inability to use the hardware, software, or documentation.
Array Telepresence and the Array Telepresence logo are trademarks of Array Telepresence, Inc. Equal-i
and the Equal-i logo are trademarks of Array Telepresence, Inc.
All other brands, product names, and trademarks are the property of their respective owners.
Array Telepresence reserves the right to change product functionality and/or specifications at any time
without prior notification.

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Contents
1. About This Manual ................................................................................................................................. 4
1.1 Prerequisites ................................................................................................................................. 4
1.1.1 Documentation Conventions ................................................................................................. 4
1.1.2 General Precautions ............................................................................................................. 4
1.2 Support.......................................................................................................................................... 4
2. Product Overview................................................................................................................................... 5
2.1 Equal-i 2S Image Processor Specifications (Model # AE2S-P01)................................................ 6
2.2 Equal-i 2S Image Processor Parts List ......................................................................................... 7
2.3 Equal-i 2S Image Processor Front View ....................................................................................... 7
2.4 Equal-i 2S Image Processor Rear View........................................................................................ 7
2.5 DX Dual Camera Module Specifications (Model # AEDX-P10 / AEDX-P11) ............................... 8
2.6 DX Dual Camera Module Parts List .............................................................................................. 9
2.7 DX Dual Camera Module Front View ............................................................................................ 9
2.8 DX Dual Camera Module Rear View ............................................................................................ 9
3. Recommended Room Setup ............................................................................................................... 10
4. System Requirements.......................................................................................................................... 10
5. Recommended Codecs ....................................................................................................................... 11
6. Initial Setup .......................................................................................................................................... 12
6.1 Equal-i 2S Image Processor ....................................................................................................... 12
6.2 Windows Equal-i Control App ..................................................................................................... 12
6.2.1 Windows Equal-i Control App Download ............................................................................ 13
6.2.2 Connecting to the Equal-i Image Processor ....................................................................... 13
6.2.3 Settings Menu ..................................................................................................................... 13
6.2.4 Manual Network Configuration............................................................................................ 14
6.3 DX Dual Camera Module ............................................................................................................ 16
7. Final Configuration............................................................................................................................... 18
8. Equal-i Control App.............................................................................................................................. 19
8.1 Android ........................................................................................................................................ 19
8.2 Crestron....................................................................................................................................... 19
8.3 iOS .............................................................................................................................................. 19
8.4 Windows...................................................................................................................................... 19
9. Equal-i Control App for Android ........................................................................................................... 19
9.1 Initial use Configuration............................................................................................................... 19
9.2 User Interface.............................................................................................................................. 20
9.3 Settings ....................................................................................................................................... 20
9.3.1 LAN Settings ....................................................................................................................... 20
9.3.2 Camera Settings.................................................................................................................. 21
9.3.3 Admin Settings .................................................................................................................... 21

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10. Troubleshooting ................................................................................................................................... 22
10.1 No Picture.................................................................................................................................... 22
10.2 White Picture ............................................................................................................................... 22
10.3 Garbled or Scrolling Image ......................................................................................................... 22
10.4 Equal-i Control Application Issues .............................................................................................. 22
10.5 Equal-i Control Application Does Not Detect Image Processor.................................................. 23
10.6 No audio through HDMI/Display.................................................................................................. 23
10.7 Unable to control codec using my codec remote ........................................................................ 23
10.8 Framing does not look correct..................................................................................................... 23
11. Regulatory Notices and Safety Guidelines .......................................................................................... 23
12. Manufacturer Contact Information ....................................................................................................... 24
13. Appendix A –Recommended Framing Modes .................................................................................... 25
13.1 Remote Site: Multipoint, Bridge, VMR ........................................................................................ 25
13.2 Remote Site: Single display with single camera or multipoint bridge ......................................... 25
13.3 Remote Site: Dual display with single camera............................................................................ 25
13.4 Remote Site: Equal-i equipped dual display with dual camera................................................... 25
14. Appendix B –Telnet Commands ......................................................................................................... 27
14.1 Overview ..................................................................................................................................... 27
14.2 Command Processing................................................................................................................. 27
14.3 Protocol Rules ............................................................................................................................. 27
14.4 Read/Write Commands............................................................................................................... 28
14.4.1 HORPAN –Horizontal Pan ................................................................................................. 28
14.4.2 VERTPAN –Vertical Pan.................................................................................................... 28
14.4.3 GAMMA –Gamma.............................................................................................................. 28
14.4.4 BALBOXES –White Balance Boxes................................................................................... 28
14.4.5 BALBOXPOS –Balance Box Position ................................................................................ 29
14.4.6 INTTIME –Integration Time................................................................................................ 29
14.4.7 COLGAIN –Color Gain....................................................................................................... 29
14.4.8 OPMODEFE–Front-end Operating Mode .......................................................................... 29
14.4.9 OPMODEBE –Back-End Operating Mode......................................................................... 30
14.4.10 SENSGAIN –Sensor Gain.................................................................................................. 30
14.4.11 SLEEP –System Sleep ...................................................................................................... 30
14.4.12 LANIPADDR –LAN IP Address .......................................................................................... 31
14.4.13 LANIPMASK –LAN IP Mask............................................................................................... 31
14.4.14 LANIPGATE –LAN IP Gateway ......................................................................................... 31
14.4.15 LANDHCP –LAN DHCP Usage ......................................................................................... 31
14.4.16 DEVNAME –Set Unit name................................................................................................ 32
14.4.17 PASSWORD –Set Password ............................................................................................. 32
14.4.18 FRAMERATE –Change between 25Hz / 30Hz.................................................................. 32
14.5 Read-Only Commands................................................................................................................ 32

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14.5.1 FWVER –System Firmware Version .................................................................................. 32
14.5.2 FPGAVER –FPGA Firmware Version ................................................................................ 33
14.5.3 LANMAC –Ethernet MAC address..................................................................................... 33
14.6 Action Commands....................................................................................................................... 33
14.6.1 BALL –White Balance of left-side image............................................................................ 33
14.6.2 BALMATCH –White balance for right-side image.............................................................. 33
14.6.3 WHITEBAL –One-shot white balance ................................................................................ 33
14.6.4 LOADFAC –Load Factory Settings .................................................................................... 33
14.6.5 SAVEPARAM –Save System Settings .............................................................................. 34
14.6.6 RESET –Reset System...................................................................................................... 34
14.6.7 SAVELAN –Save LAN configuration.................................................................................. 34
14.6.8 LOADFLAN –Load Factory LAN ........................................................................................ 34
15. Appendix C –Recommended Room Configurations ........................................................................... 35
16. Appendix D –Installation Certification Site Survey ............................................................................. 58
17. Appendix E –Cabling Diagrams.......................................................................................................... 59

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1. About This Manual
Thank you for choosing the Equal-i system as your video conference solution. The Equal-i system
consists of the following image processor and camera module:
Equal-i 2S Image Processor (Model # AE2S-P01)
DX Dual Camera Module (Model # AEDX-P10 or AEDX-P11)
This guide describes how to install the Equal-i 2S Image Processor and DX Dual Camera Module. It is
intended for Pro AV and system integration technicians who have some previous training with Equal-i
products.
1.1 Prerequisites
Before you perform the tasks in this guide, complete these prerequisites:
You should be familiar with Pro-AV systems and concepts
You should have completed product training from Array Telepresence or one of its resellers
Familiarize yourself with the documentation conventions because they highlight important
information.
Review all general precautions to prevent injury or damage to the equipment.
1.1.1 Documentation Conventions
This guide uses warnings, notes and tips to highlight important or helpful information about a topic or
task.
1.1.2 General Precautions
Follow these general precautions to ensure a safe and successful installation
Read and understand all operating, installation and safety instructions before using this
equipment.
Do not use accessories, attachments, tools or materials that are not recommended by the
equipment manufacturer. Doing so may compromise operating performance, create an unsafe
condition, damage equipment, or violate the terms of usage or warranty.
Always follow all instructions and warnings marked on the equipment or as detailed in the product
documentation.
1.2 Support
For questions and support of your Equal-i system, please contact your reseller or Array Telepresence.
Website: http://www.arraytelepresence.com/
Phone: [phone] (Option 1 –Sales, Option 2 –Support)
Email: [e-mail]
Warnings alert you to potential injury to people or damage equipment.
Note: Notes highlight important information about a topic.
Tip: Tips provide helpful hints for tasks.

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The following table describes the support plans for the Equal-i system.
Table 1: Array Telepresence Support Plans
Support
Plan
Part
Number
Description
1-Year
Premier
AESP-
S01P
The 1-year Premier Plan provides telephonic and email support Monday
thru Friday from 8:00am to 6:00pm EST. Maintenance firmware updates
(point releases). RMA support in place where once defective piece is
received a replacement will be sent. 24x7 access to online support
portal.
1-Year
Premier
Plus
AESP-
S01PP
The 1-year Premier Plus Plan provides telephonic and email support
24x7. Maintenance and Major firmware updates. RMA support in place
with advanced part and equipment replacement. 24x7 access to online
support portal.
3-Year
Premier
AESP-
S03P
The 3-Year Premier Plan provides telephonic and email support Monday
thru Friday from 8:00am to 6:00pm EST. Maintenance firmware updates
(point releases). RMA support in place where once defective piece is
received a replacement will be sent. 24x7 access to online support
portal.
3-Year
Premier
Plus
AESP-
S03PP
The 3-Year Premier Plus Plan provides telephonic and email support
24x7. Maintenance and Major firmware updates. RMA support in place
with advanced part and equipment replacement. 24x7 access to online
support portal.
All Support Plans include Installation Certification. See Appendix D for the Installation Certification Site
Survey, and Section 4 for instructions on its use.
2. Product Overview
The DX Camera Module is mounted between dual displays at eye level with only a 4mm separation.
The Equal-i 2S Image Processor is installed between the DX Camera Module and a videoconferencing
codec, running Array’s proprietary image enhancement algorithms on custom hardware to dramatically
improve the scene. The Image Processor works with both hardware and software based codecs with no
perceptible delay.
Creates an Equalization of Images
The biggest challenge of group videoconferencing systems –the elongated table –is
remedied by Equal-i’s ability to bring the furthest participants up close and personal. The two
million rooms that deal with this “bowling alley effect” and poor meeting format now have a
solution. With Equal-i technology, executives at the head of the table are brought forward at
life-size, with excellent eye-line and resolution, in a format that feels as though the meeting
were just across the table rather than at the far end of another room.
Operates on a Single Codec
Equal-i provides dual screen HD video capability operating over a single
codec (without using the codec data channel), creating a wide-format
immersive view.

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Dramatically Improves User Experience in all Videoconferencing Rooms
Equal-i creates an amazing telepresence environment with the feel of an “across the table” meeting when
deployed at both ends of the call. When connecting with a traditional videoconferencing system, Equal-i
still affords significant benefits by enhancing the image that is sent to their room. It is able to accomplish
this by equalizing the received image from the remote location across the two screens for a more
compelling experience on both ends of the videoconferencing call.
2.1 Equal-i 2S Image Processor Specifications (Model # AE2S-P01)
Table 2: Equal-I 2S Image Processor Specifications
Item
Description
Video Input
2 x Equal-i HD Camera
Transmit Module
HDMI Output #1 to Codec Video Input:
1080p, 25/30 fps
HDMI Output #2 to Codec Content Input:
1080p, 25/30 fps
Image framing modes:
Immersive Mode
Immersive Everywhere
Video+Content
Receive Module
HDMI Input #1 from Codec Video Output Channel:
1080p, 25/30/50/60 fps
720p, 25/30/50/60 fps
HDMI Input #2 from Codec Content Output Channel:
1080p, 25/30/50/60 fps
720p, 25/30/50/60 fps
HDMI Output to Display #1:
1080p, 25/30/50/60 fps
HDMI Output to Display #2:
1080p, 25/30/50/60 fps
Image framing modes:
Immersive
Immersive PTZ
Passthrough
Processing Latency
< 10ms
USB
v2.0: x2 –Factory use only
Network
LAN: 802.3 –10-BaseT Ethernet –Remote operation,
management, and diagnostics
User Interface
Android OS, Windows OS (Desktop), Telnet
Electrical
12Vdc 5A remote power supply –UL and CE rated
Mechanical
Equal-i can be shelf, rack, or wall mounted
Environmental
Operating temperature: 0° –35° C
Operating humidity: 15 to 80%
Maximum altitude: 2000 m
Physical
Characteristics
Unit: 1.2”H x 13.8”W x 7”D
Unit Weight: 4.3 lbs.
Shipping: 4.5”H x 19.3”W x 9.5”D
Shipping Weight: 6.4 lbs.
Certifications
FCC, CE
Warranty
One (1) year warranty –parts and labor

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2.2 Equal-i 2S Image Processor Parts List
The following table describes the Equal-i 2S Image Processor package
Table 3: Equal-i 2S Image Processor Parts List
2.3 Equal-i 2S Image Processor Front View
The following figure shows the image processor from the front
Figure 1: Equal-i 2S Image Processor Front View
2.4 Equal-i 2S Image Processor Rear View
The following figure shows the various ports located on the rear panel
Figure 2: Equal-i 2S Image Processor Rear View
Ports, listed from left to right:
Receive Module:
CODEC 2 Used as a data input from the codec, this connects to the Display 2 / Data Output port on
the codec
DISPLAY 2 Connected to the Right Display, this will show the right half of Immersive Mode, or the data
channel
CODEC 1 Used as a video input from the codec, this connects to the Display 1 port on the codec
DISPLAY 1 Connected to the Left Display, this will always show video –left half of Immersive, or
People (for Video+Content)
Part Number
Description
AE2S-P01
Equal-i 2S Image Processor
AEXX-PPA1
Equal-i Power Adapter
AEXX-PCTx
Equal-i Power Cord*
*Note: Specific to country standard. Designated at time of order.
AEXX-PWK1
Equal-i 2S Universal Mount Bracket

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Transmit Module:
CODEC 1 Used as the primary video output, connects to the main camera input on the codec.
CODEC 2 Used to output right half video in “Immersive Everywhere” mode, connects to the data
channel on the codec
Other:
CAM 2 Connects to CAM 2 on the camera assembly. Captures the right half of the room.
CAM 1 Connects to CAM 1 on the camera assembly. Captures the left half of the room.
USB USB is for factory use only. Not intended for use by the end user.
Ethernet 10-BaseT Ethernet port. When connected to the internal network, allows for control of the
Image Processor and its cameras.
Power LED Indicates if power is connected to the Image Processor
Power For use with the included 12Vdc 5Amp power supply.
2.5 DX Dual Camera Module Specifications (Model # AEDX-P10 / AEDX-P11)
Table 4: DX Dual Camera Module Specifications
Camera System Description
Camera System
Output resolution of each camera head:
2304 x 1536 pixels (3.54 MPixel) x 2 (7.08 Mpixel)
Output Cable:
Proprietary High Speed Interface Cable
Field of View:
37° horizontal field x 2 (74° total)
oM/N: AEDX-P10
50° horizontal field x 2 (100° total)
oM/N: AEDX-P11
Adjustment Capability:
Micro positioning mechanics
Digital X-Y positioning for final camera alignment
Electrical
4Vdc from Equal-i 2S Image Processor
Mechanical
Universal articulating arm mounted to the rear of the
display. 2” space required behind display.
Environmental
Operating temperature: 0° –35° C
Operating humidity: 15 to 80%
Maximum altitude: 2000 m
Physical
Characteristics
Unit: 6”H x 1”W x 4.25”D
Unit Weight: 1.2 lbs.
Shipping: 4.5”H x 19.3”W x 9.5”D
Shipping Weight: 6.4 lbs
Certifications
FCC, CE
Warranty
One (1) year warranty –parts and labor