ARTE PHOENIX Instruction Manual

Table of contents
1. Arte® Wood stove - A Greek Quality Product........................................................................................................................................................... 2
2. Facts about wood and the environment................................................................................................................................................................... 2
2.1. Why use wood?...................................................................................................................................................................................................................... 2
2.2. Buying firewood...................................................................................................................................................................................................................... 2
2.3. Storing your wood .................................................................................................................................................................................................................. 2
2.4. Wood types and calorific value .......................................................................................................................................................................................... 3
2.5. Determining the heat output ............................................................................................................................................................................................... 4
3. Endorsements & Certifications ..................................................................................................................................................................................... 5
3.1. Endorsement........................................................................................................................................................................................................................... 5
3.2. Declaration of Performance CE .......................................................................................................................................................................................... 5
3.3. Features marking plate ......................................................................................................................................................................................................... 5
4. Packaging ....................................................................................................................................................................................................................... 5
4.1. Unpacking the stove.............................................................................................................................................................................................................. 5
5. Fire safety......................................................................................................................................................................................................................... 6
5.1. Safety distances ..................................................................................................................................................................................................................... 6
5.2. Wooden beams protection.................................................................................................................................................................................................. 6
5.3. General security instructions................................................................................................................................................................................................. 6
5.4. Flue security instructions ........................................................................................................................................................................................................ 6
5.4.1. Basic requirements for proper flue operation................................................................................................................................................................. 6
5.4.2. Chimney placement .......................................................................................................................................................................................................... 7
5.4.3. Chimney cap....................................................................................................................................................................................................................... 7
5.4.4. Flue pipe on the top or rear of the stove ........................................................................................................................................................................ 8
5.4.5. Malfunction - Secure woodstove shutdown................................................................................................................................................................... 8
6. Operating Instructions.................................................................................................................................................................................................... 8
6.1. Before initial use of an ARTE® PHOENIX woodstove ......................................................................................................................................................... 8
6.2. About ARTE® PHOENIX woodstove ..................................................................................................................................................................................... 9
6.3. General information .............................................................................................................................................................................................................. 9
6.3.1. When the woodstove paint dries ..................................................................................................................................................................................... 9
6.3.2. Incineration preparation.................................................................................................................................................................................................... 9
6.3.3. Combustion air intake........................................................................................................................................................................................................ 9
6.3.4. Heating during seasonal change or in adverse weather conditions ....................................................................................................................... 10
6.4. Ventilation kit (optional)...................................................................................................................................................................................................... 10
6.4.1. Ventilation kit installation (optional)............................................................................................................................................................................... 11
6.4.2. Air canals instalation (optional)...................................................................................................................................................................................... 12
6.4.3. Use of the electronic control panel ............................................................................................................................................................................... 13
7. Igniting the stove .......................................................................................................................................................................................................... 14
7.1. Traditional method of igniting ............................................................................................................................................................................................ 14
7.2. Igniting without CO emissions (TOP TO BOTTOM) ............................................................................................................................................................ 14
8. Tertiary combustion (patented)................................................................................................................................................................................. 15
9. Cleaning & Maintaining the Woodstove.................................................................................................................................................................. 16
9.1. External maintenance......................................................................................................................................................................................................... 16
9.2. Internal maintenance.......................................................................................................................................................................................................... 16
9.2.1. Ash disposal ....................................................................................................................................................................................................................... 16
9.2.2. Glass.................................................................................................................................................................................................................................... 16
9.2.3. Gasket ................................................................................................................................................................................................................................ 16
9.2.4. Internal parts that need maintenance.......................................................................................................................................................................... 16
9.3. Cleaning the woodstove and the flue ............................................................................................................................................................................. 17
9.3.1. Chimney sweeping........................................................................................................................................................................................................... 17
9.3.2. Annual maintenance....................................................................................................................................................................................................... 17
9.3.3. How to clean the inside parts of ARTE® PHOENIX woodstove................................................................................................................................... 17
9.4. Internal parts removal.......................................................................................................................................................................................................... 18
9.5. Inactive fireplace for prolonged periods ......................................................................................................................................................................... 18
10. Tips & Tricks for Resolving Issues................................................................................................................................................................................ 18
11. Dimensions................................................................................................................................................................................................................... 19
12. Technical Specifications............................................................................................................................................................................................ 20
13. Warranty ...................................................................................................................................................................................................................... 21
13.1. Warranty terms ................................................................................................................................................................................................................... 21
13.2. Excluded from the warranty............................................................................................................................................................................................. 21
13.3. Responsibility....................................................................................................................................................................................................................... 21
13.4. Emergency maintenance................................................................................................................................................................................................. 21
13.5. Responsibility for installation ............................................................................................................................................................................................. 21
13.6. Usage ................................................................................................................................................................................................................................... 21
13.7. Legal guarantee ................................................................................................................................................................................................................ 21

INSTALLATION &USER MANUAL ENERGY EFFICIENT WOODSTOVE | PHOENIX
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1. ARTE®WOOD STOVE -AGREEK QUALITY PRODUCT
Thank you for buying an ARTE®wood stove - we believe that you will have as much pleasure from our product as we have.
Your ARTE®wood stove is made in such a way, to extract the maximum possible energy from the wood with the minimum possible emissions,
using the most innovative technology and the most robust design - made in Greece!
These instructions contain interesting and informative facts and all you need to know about the subjects of heating, wood, and operating
your ARTE®wood stove. Please read these instructions carefully before using your wood stove for the first time and keep them in a safe place.
2. FACTS ABOUT WOOD AND THE ENVIRONMENT
2.1. Why use wood?
With proper forest management, burning wood does not deplete the earth’s resources. Heating with wood usually does not contribute to
global warming. The young trees that replace the trees in your wood stove absorb carbon dioxide from the air. Burning firewood releases only
as much CO2 as the tree has absorbed from the atmosphere during its growth. Wood rotting in the forest generates the same amount of CO2
as the same wood burning.
Besides being environmentally friendly, the heat from a wood stove warms you like the warming rays of the sun during the sunny winter days. It
is the radiated heat that transmitted by electromagnetic waves in the infrared range. Even when the air is very cold you can feel the warm
rays of the sun on your skin.
Another advantage to wood is that it is produced locally, which creates local employment, and more tax revenues stay in the province.
2.2. Buying firewood
Where can I get my firewood?
Regenerated ready-to-burn firewood can be purchased from dealers:
Wood stove ready, stored for at least two years
Pre-dried, stored for one year
Fresh from the forest
Whether you have cut your own wood or bought it, the important thing is: the wood should be dried for at least two years before it is burned.
2.3. Storing your wood
The full potential for heat will not be realized if you neglect the simple chore of piling and protecting your wood. Proper storage is essential to
avoid moisture, bacteria, and insect problems in your home.
To avoid problems with insects and moisture, store the wood as far from your house as is practical. Do not store wood in your basement; one
cord of wood can give off more than 500 liters of water. The basic rule is to hide the wood from water, but not from the sun or wind (Pic. 2.3.1
& 2.3.2) Green wood will dry slowly or not at all if unprotected, while seasoned wood left unprotected may become unseasoned.
There are three basic rules to follow when storing wood:
Allow air circulation by piling one tier wide if possible
Protect wood from rain and snow by covering with a tarp or
woodshed roof.
Pile wood off the ground on scrap lumber or wooden pallets.
The time-honored way to cure wood is to buck, split, and stack
wood off the ground for one full year. How-ever, wood can
generally be reduced to 20 per cent moisture content in two to
three months. The ideal 10% to 15% may take longer (almost 18
months).
The ideal residual moisture is 12 - 15% and should be no higher!
The manuals which are enclosed with the product must be
kept throughout the product’s entire service life.
Pic. 2.3.1 Pic. 2.3.2

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2.4. Wood types and calorific value
A wood’s efficiency does not depend only on its type, but also on its humidity, as well as the temperature of the combustion chamber.
For more efficient and longer burning, without emission of hazardous substances, woods must be dry. Ideally, their humidity percentage must
not exceed 10% to 15%.
If this percentage is over 20%, the wood is not burned properly, whereas if the piece of wood has been cut recently, the humidity is over 60%
making it unsuitable for burning. The reason for that is that the fire will be weak and pale and will produce dense smoke, unburned tar and
creosote, soiling the ceramic glass and the flu.
It is preferable to get your wood supplies during the summer months and store them, to ensure better combustion quality during the winter.
Useful tips
Always choose dry firewood.
Avoid wood that pops (chestnut, conifers such as cedar, spruce and pine), as they may damage your wood stove or the flue.
Pay attention to the size of the logs. Good firewood must have been cut at least twice.
You should prefer oak, beech, olive wood, which is hard wood with high density since they will burn for longer.
Briquettes
They ignite very easily, and burn slowly. They are economically advantageous because you will burn smaller quantities compared to common
firewood and they are easily stored. Also, you have less quantity of ashes vs. to wood.
Birch
It’s a soft wood that ignites easily with great thermal energy production. It produces less smoke and ash compared to other wood and burns
silently. The same characteristics apply for lime and chestnut.
WET
DRY
0% humidity
100% thermal efficiency
10%
humidity
88%
thermal efficiency
30%
humidity
63%
thermal efficiency
50%
humidity
39%
thermal efficiency

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Beech
Hard wood is ideal for firewood but requires a high temperature to ignite. It weights a lot; it is dense and burns with a calm and long fire for a
longer time. Best when well seasoned. The same applies for oak, but seasoned for 2-3 years.
The various wood types have various calorific values
Wood type Thermal capacity (Kcal/h-1Kg)
Briquette 5.000
Birch 4.800
Walnut 4.731
Oak 4.619
Beech 4.578
Fir 4.588
Common Oak 4.548
Pine 4.457
Olive 4.100
Poplar
4.022
Table 2.4.1
860Kcal/h = 1 kW/h
The values are based on 15% residual wood moisture.
2.5. Determining the heat output
There is not a specific rule that enables the calculation of the required heat output. This depends on the amount of space that is required to
be heated and mostly on its insulation. In average the required heat output for a properly insulated room and with external temperature of 0ο
is 40 kCal/h per m3.
Taking into account that 1kW equals 860 kCal/h an equivalent of 50W/m3can be used. For example, to heat a 50 m3room (10 x 6 x 2.5m) in
an insulated residence, the output required is 150m3x 50W/m3= 7500W or 7.5 kW.
So for the main heating, a 10kW appliance is enough.
Indicative combustion value
with efficiency ~80%
Required amount relative
to 1kg dry wood
Fuel Unit kCal kW
Firewood (moisture 15%) kg 3600 4.2 1.00
Firewood (moisture 50%) Kg 1850 2.2 1.95
Wood briquettes Kg 4000 5.0 0.84
Coal briquettes Kg 4800 5.6 0.75
Coal Kg 7700 8.9 0.47
Coke Kg 6780 7.9 0.53
Gas m37800 9.1 0.46
Diesel L 8500 9.9 0.42
Electricity kW/h 860 1.0 4.19
Table 2.5.1
An ARTE®wood stove can be fired with all of the above wood types

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3. ENDORSEMENTS &CERTIFICATIONS
3.1. Endorsement
The ARTE® wood stove you chose has been tested according to EN13229.
3.2. Declaration of Performance CE
The constructor G. Karnoutsos & Co. declares that ARTE® wood stoves meet the requirements of the standard EN 13240, also the product’s
performance according to the quality specifications are monitored on a permanent basis.
3.3. Features marking plate
ARTE® wood stove’s feature marking plate is located on the right side of the appliance.
4. PACKAGING
ARTE® is devoted in protecting the environment, so we use as much recyclable materials as possible and the least amount of packaging
materials without compromising the secure transfer of our products.
4.1. Unpacking the stove
1. The product is delivered on a wooden palette. (Pic. 4.1.1)
2. Carefully remove the plastic membrane and the waterproof plastic film and also all the styrofoam on the outside and inside of the
product.
3. Remove the styrofoam that is on the upper part of the baffler and also in the combustion chamber and the ashtray, including any other
components. (Pic. 4.1.2)
4. Unscrew the 4 screws located on the bottom side of the product, in order to release the stove from the palette. (Pic. 4.1.3)
5. Carefully pick up the product and place it on the installation point, making sure that the floor can withstand the weight of the device. If
the existing construction cannot withstand the weight of the device, a load distributing plate is necessary. Also, make sure you provide
proper insulation in case the floor is built using flammable materials.
Pic. 4.1.1 Pic. 4.1.2 Pic. 4.1.3
STYROFOAM
STYROFOAM
STYROFOAM

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5. FIRE SAFETY
It is OBLIGATORY to respect the National and European rules and local regulations concerning building matter and fireproof rules.
The installation MUST be inspected by a qualified auditor, prior to lighting the woodstove. Also the appropriate local authorities must be
informed.
5.1. Safety distances
Safety distance Α
The side panels and the back must be at least 25cm away from any flammable materials, like furniture,
clothes etc. In case there are no side panels or back panel (that has the air motor), that space must be
increased to at least 40cm.
Safety distance Β
The flue pipes must be at least 25cm away from any flammable materials.
Safety distance C + D
Any flammable materials on the floor must be at least 50cm from the front (distance C) and 30cm from
the sides (distance D) of the stove. In case there are no side panels or back panel (that has the air
motor), distance Dmust be increased to at least 40cm.
Safety distance Ε
The combustion chamber opening must be at least 80cm away from any flammable materials that are
inside the heat radiation zone.
Safety distance F
The minimum distance from the ceiling must be 60cm.
5.2. Wooden beams protection
Given its properties, heat is transmitted through radiation. In case there are any wooden beams inside the radiation zone or in the way of the
hot air, the MUST be properly insulated because the continuous exposure in high temperatures can make them deteriorate faster or even
cause self ignition. Use proper insulation materials that are in accordance with European rules or, in case of high thermal stress you can also
use metal linings.
5.3. General security instructions
Never leave children alone or without supervision near the woodstove when it is lit.
Teach children how to operate the woodstove correctly and safely.
Never touch the external surfaces of the woodstove or the glass when it is lit. There is a high risk of burns!
Due to the self closing door, you have to be extra careful when you are filling the woodstove.
It is forbidden to use the woodstove as a waste incinerator.
Don’t use burned or used wood as fuel.
Remove the ash only after it has completely cooled off.
Ash should be placed outdoors or be disposed in a place where there is no risk of ignition.
Immediately inform your specialized local supplier if you find any malfunction.
Don’t use chemicals or liquids as fire starters.
Do not use ANY fuel other than the recommended.
5.4. Flue security instructions
Prior to installing the woodstove ARTE® the chimney sweep or a qualified technician should check the condition and operation of your
chimney in accordance with the standards EN13384-1 & EN13384-2.
This way you ensure the best conditions for heating without issues.
5.4.1. Basic requirements for proper flue operation
The internal section of the flue must preferably be circular. In a case of square or rectangular
flue, the internal corners should have a radius of at least 20mm. In case of rectangular flue, the
ratio of the sides should be at maximum 1: 1.5.
The flue must be properly insulated and waterproof and constructed of materials with thermal
resistance and resistance to combustion products and any deposits.
The flue must have no constrictions; it must have a vertical path and it should not change in
direction that exceeds 45o. (Pic. 5.4.1.1)
Follow the operating instructions supplied with the product to help prevent fire and
protect the environment.
Pic. 5.4.1.1

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In case of an existing flue the construction material should be checked. Materials such as cement with lime, galvanized steel and rough or
porous materials are contraindicated as they create issues in the correct operation of the woodstove. Also, a proper study for the flue size
must be conducted because often old flues have quite large diameters. This means that the amount of air draft is not proportional to the
heat generated by the woodstove and by extension means that you consume more wood than necessary and will spend more time on
maintenance. The solution proposed in these cases is the connection of an inner tube inside the flue. This tube should extend over the whole
length of the flue and at no point should exceed in diameter the outlet flue of the woodstove. If the existing flue has the desired diameter a
proper cleaning by qualified personnel should be done.
Inserting the pipe along the outer wall must be properly studied to avoid heat loss. This solution, however, is contraindicated, as positioning
the flue inside the house warms more spaces as heat of the flue remains in the house.
5.4.2. Chimney placement
The placement of the chimney on the roof is a particularly decisive factor in the convection of the woodstove.
An incorrectly fitted chimney may generate reimbursement of exhaust into the heating space due to down flow of the air.
Follow the instructions below to ensure proper dissipation of smoke. (Pic. 5.4.2.1)
The ending of the chimney must be at least 50cm above the top of the roof.
If there is more than one chimney on the roof, they must be positioned at least 2m apart.
If there are two adjacent chimneys, their ends must be at least 50cm apart.
If there is a tall building or tree next to the house, then you should place the chimney at a distance greater than 5m from the obstacle.
It is prohibited to connect several devices to the same chimney. Every chimney should be autonomous. (Pic. 5.4.2.2)
In case of an inclined roof, the height of the chimney is defined depending on the inclination and the distance of the chimney from the
ridge according to the following table. (Pic. 5.4.2.3)
Inclination
αο
RIDGE – CHIMNEY
DISTANCE
MIN HEIGHT
ABOVE THE RIDGE
Α(m) H (m)
15ο
< 1,85 m 0,50 m OVER THE RIDGE
> 1,85 m 1,00 m OVER THE ROOF
30ο
< 1,50 m 0,50 m OVER THE RIDGE
> 1,50 m 1,30 m OVER THE ROOF
45ο
< 1,30 m 0,50 m OVER THE RIDGE
> 1,30 m 2,00 m OVER THE ROOF
60ο
< 1,20 m 0,50 m OVER THE RIDGE
> 1,20 m 2,60 m OVER THE ROOF Pic. 5.4.2.3
5.4.3. Chimney cap
The chimney draft depends broadly on the adequacy of the cap.
So, in case the chimney is built, its exhaust diameter should be at least twice the inside diameter of the chimney. Knowing that it is necessary
to protrude from the ridge of the roof, the cap must ensure the proper smoke dissipation in case of strong wind.
A chimney cap must meet the following requirements:
Pic. 5.4.2.1
Pic. 5.4.2.2

INSTALLATION &USER MANUAL ENERGY EFFICIENT WOODSTOVE | PHOENIX
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Internal diameter must be equal to the diameter of the chimney.
Exhaust diameter be at least twice the inside diameter of the chimney.
It should be constructed in such a way as to avoid the entrance of rain, snow and any foreign body in the chimney.
It can be checked, maintained and cleaned easily.
5.4.4. Flue pipe on the top or rear of the stove
ARTE ® PHOENIX woodstove is designed so the fumes outlet can be reversed from top to rear and vice versa. The stove is produced by
default with top outlet but, during installation, it can be altered as follows:
Remove the sides of the stove (Pic. 5.4.4.1).
Remove, if applicable, the back cover (Pic. 5.4.4.2).
Remove the top cup (Pic. 5.4.4.3-A).
Remove the closing cap by unscrewing the 5 security screws (Pic. 5.4.4.3-B).
Remove the flange with the top smoke outlet pipe, which is 150mm in diameter, by unscrewing the respective security screws and pulling it
upwards (Pic. 5.4.4.3-C).
Reassemble by inverting the smoke outlet flange and cap with respect to their original positions and secure them with the screws removed
previously. Before closing the unused smoke outlet hole, check the correct position of the cap’s fiber seal to avoid the possibility of smoke
coming through over time (Pic. 5.4.4.4).
Reassemble the back cover (if applicable), the two side panels and the top cover.
Place the decorative metal cap in the opening on top (Pic. 5.4.4.4-D).
Pic. 5.4.4.1 Pic. 5.4.4.2 Pic. 5.4.4.3 Pic. 5.4.4.4
5.4.5. Malfunction - Secure woodstove shutdown
In rare occasions even a test fire may not cause sufficient draft in the flue. In this case contact your chimney sweep.
Under no circumstances should you try to light a larger fire. If smoke escapes from the woodstove, ventilate the room immediately and
contact your chimney sweep. DON’T LIGHT THE WOODSTOVE!
6. OPERATING INSTRUCTIONS
6.1. Before initial use of an ARTE® PHOENIX woodstove
One of our qualified dealers has already given you instructions on how to operate the ARTE® PHOENIX woodstove you just bought.
In the guidelines below there are detailed instructions on the steps to follow so you do not encounter any issues during the operation of the
woodstove.
The qualified dealer in your area is at your disposal to answer any of your questions. The ARTE® PHOENIX woodstove is equipped with the
following control systems:
(
(
(
A
B
C
D
Industrial style cap with
protective net
Cap with deflector. It leans
according to the wind and it
provides very good smoke
dissipation
Cap with fan. It provides
very good smoke
dissipation even in case
of weak winds

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6.2. About ARTE® PHOENIX woodstove
Pic. 6.2.1
The woodstove you just received is a device that is designed to offer you optimal heating distribution in your area with very high efficiency.
6.3. General information
6.3.1. When the woodstove paint dries
ARTE ® products are painted in spray booth with as more environmentally friendly and ecological colors as possible. There is although a
possibility that the first few times the woodstove is lighted, the paint emits an odor. Let the fire burn with intense convection until all traces of
gas disappear and there is no longer a smell. The gas is not toxic, but the room should be well ventilated.
6.3.2. Incineration preparation
Prepare sufficient amount of chopped firewood, kindling and branches or torches. Before using the wood it is recommended to store them
in a warm place for a few days.
6.3.3. Combustion air intake
ARTE® PHOENIX woodstoves provide two different options for combustion air intake.
1. Use of internal air:
The presence of kitchen hoods, ventilation systems or other heating appliances may affect the operation of the woodstove. When
operating more than one device, make sure that there is sufficient air intake. The simultaneous operation of a kitchen hood or a ventilation
system with the woodstove may draw in hazardous gases from the woodstove towards the interior of the room.
According to the operating regulations, the concomitant use of similar devices may be acceptable only if there is a flue gas control
device. When there is a kitchen hood, a ventilation system or other heating appliances in use, at least one window in the room must
remain open.
2. Use of external air:
Although the woodstove uses external air for combustion, make sure that the room is ventilated adequately when the woodstove operates
with external fresh air. When you open the door of the combustion chamber for adding firewood there should be no pressure difference
between outdoor and indoor air in the room, so it is good to keep the door open for about 1.5cm for 5-6 seconds and then fully open it.
The air inlet must be positioned so as not to allow being covered.
The air inlet must be communicating with the combustion space and protected by a
grille.
The minimum surface of the air inlet should not be less than ~110cm2
Avoid using air inlets connected with garages, kitchens, bathrooms or boiler rooms.
3.
Grill
5.
Ashtray
1.
Flue
2.
Combustion chamber
6.
Secondary combustion regulator
Pushed in: Closed
Pulled out: Open
4.
D
oor opening handle
Pull to open
7.
Primary combustion regulator
Pushed in: Closed
Pulled out: Open