Asko W6564W-NOR User manual

WARNING: Read the instructions before using the machine.
Dear Customer,
Thank you for choosing this quality product from ASKO.
We hope it will meet your expectations and fulfil your needs for many years to
come.
Scandinavian design combines clean lines, everyday functionality and high
quality. These are key characteristics of all our products and the reason they are
greatly appreciated throughout the world.
To get the most out of your new machine, we recommend that you read the
operating instructions before using the machine. The operating instructions also
include information on how you can help protect the environment.
Operating Instructions
Washing Machine
ASKO W6564W-NOR

2
Before using your machine for the
first time 4
Transport protection 4
Packing material 4
Washer door 4
Checking water hardness 4
Safety instructions 5
General 5
Installation 5
Overflow guard function 5
Transport/Winter storage 5
Recycling 6
Child safety 7
Keep an eye on children! 7
Description of the washing machine 8
Dispenser 9
Advice and tips before washing 10
Sorting your laundry 10
Clothing 10
Laundry labels 10
Laundry label symbols 10
Coloured cotton 10
Unbleached linen 10
Wool 11
Rayon fibres and synthetic fibres 11
Reducing allergic reactions 11
Save time and energy 11
High water level 11
Economy and efficiency 11
Detergents 11
Dyeing fabrics 11
Washing 12
Sort your laundry 12
Turn on the main power switch 12
Open the washer door and load the
washing 12
Add detergent and fabric softener, as
required 12
Select the programme 13
Select options 16
Close the washer door and press the
Start/Stop button 18
Once the program has finished 18
Settings 19
You can change the following settings: 19
Door opening 19
Extra rinses 19
Care and cleaning 20
Cleaning the trap and the drainage pump 20
Cleaning the detergent compartment 20
Cleaning the outside of the machine 20
Cleaning the inside of the machine to
avoid unpleasant smells 21
Rinse holes under the agitator 21
If you have hard water 21
Contents
Original Instructions

3
Troubleshooting 22
The washer door will not open 22
The machine will not start 22
After power failure 22
Wet washing still in the machine 22
Error messages 23
Technical information 24
Information on energy labelling 24
Information for test institute 25
Technical data 25
Transport protection 26
Installation 27
Positioning the washing machine 27
Adjusting the feet 27
Connection to water supply 27
Drainage connection 28
Electrical installation 28
Service 29
Before contacting the service division 29
Quick guide 32
Contents

4
Transport protection
Remove any transport protection devices before
installing the machine. See the "Transport
protection" chapter.
Packing material
Please sort waste materials in accordance with
local guidelines.
Washer door
• The washer door cannot be opened until
the machine is connected to the electricity
supply.
• To open the door manually, see "The washer
door will not open" in the "Troubleshooting"
chapter.
• The machine cannot be started when the
door is open.
• To open the washer door while a programme
is running, see "Close the door and press the
Start/Stop button" in the "Washing" chapter.
Checking water hardness
The quantity of detergent needed depends,
amongst other things, on how hard the water
is. See the detergent pack for details. Phone
your local water company to check the water
hardness in your area.
NOTE!
Each machine is tested before leaving the
factory.
A small amount of water may remain in the drain
pump, though this does not affect quality or
damage the machine.
See Quick guide on the last page
Before using your machine for the first time

5
General
• Read the operating instructions and
keep them in a safe place.
• Installation of water and electricity, if
required, should be carried out by a
qualified professional.
• The appliance is intended exclusively
for use in households.
• The machine should only be used for
washing items as described in these
instructions. It is not intended for dry
cleaning.
• Use only detergent intended for
machine washing!
• Use only detergents and softeners
for machine wash. Manufacturer may
not assume responsibility for any
damage and eventual discolouring of
gaskets and plastic components as a
consequence of incorrect use of bleach
and/or colouring agents.
• Never use detergents containing
solvents, since there is a danger of
creating toxic gasses which may
damage the machine and result in
ignition or explosion.
• Remove any transport protection
devices before using the machine. See
the "Transport protection" chapter.
• Repairs and maintenance relating to
safety or performance must be carried
out by a qualified professional.
• Damaged mains cables must only be
replaced by a qualified electrician.
• The machine is not designed to be
used by persons (even children) that are
physically or mentally handicapped or
lack experience and knowledge. Such
persons must receive instruction in how
to use the machine from the person
responsible for their safety.
• Children must be watched to ensure
they do not play with the machine.
• The emergency door opening tool is
attached to the rear of the detergent
compartment. Remove the detergent
compartment from the machine and
remove the emergency door opening
tool.
Installation
See the "Installation" chapter.
Overflow guard function
If the machine’s water level rises above the
normal level, the overflow guard function
begins to pump water out and shuts off
the water intake. If the water level has not
dropped within 60 seconds, the program is
terminated.
Transport/Winter storage
If the machine is to be transported or
stored in unheated premises where the
temperature can fall below freezing, do as
follows:
• Empty the filter and the drainage pump.
See the "Care and cleaning" chapter.
• Shut offthe water to the washing
machine, loosen the supply hose to the
intake valve and let the water run out
from the valve and hose.
• After emptying the pump, a small
amount of water may remain in the
machine. This does not affect quality or
damage the machine.
Safety instructions

6
Recycling
This machine is manufactured and
labelled for recycling. In order to prevent
injuries, the machine must be made
unusable once the decision has been
taken to dispose of it. Contact your local
authority for information about where
and how your machine can be recycled
correctly.

7
Keep an eye on children!
• Always close the washer door and
start the programme immediately after
you have added detergent.
• Do not allow small children to use or
play with the washing machine.
• Store detergent and fabric softener
out of the reach of children.
Activate child safety catch (for
detergent compartment)
On the inside of the detergent
compartment is a child safety catch.
Activated child
safety catch
Inactivated child
safety catch
When the child safety catch is activated
you must press the release button to pull
out the detergent compartment.
Child safety

8
Description of the washing machine
1. Main power switch
2. Dispenser
3. Programme panel
4. Serial number plate (on inside of washer
door)
5. Drainage pump cover
6. Drainage pump (behind cover)
7. Washer door
1
75,6
234

9
Dispenser
14
5
6
23
1. Pre-wash
2. Main wash with liquid detergent.
Use the separator (A).
3. Main wash with powder detergent.
Do not use the separator.
4. Fabric softener
5. Release button
6. Child safety catch
A
B
C

10
Advice and tips before washing
Here are some tips that may help you before
washing.
Sorting your laundry
Sort items according to:
• how soiled they are
• colour
• material
Clothing
1. Do up zips and close Velcro straps so that
they don’t harm fabrics.
2. New coloured items may contain excess dye
and should therefore be washed separately
the first few times.
3. Turn delicate items inside out. This reduces
the risk of burling and fading.
4. Empty pockets and wash them inside out if
possible.
Laundry labels
Look at the item's laundry label. The table below
shows suitable wash programmes for different
materials and wash loads. Using modern
washing machines and detergents, for example
compact detergents, you can usually wash at
lower temperatures. It is a good idea to use trial
and error to find out what produces the best
results.
Coloured cotton
Coloured cotton items with the washing
instruction 60°C should be washed at 60°C for
the first time in order to remove any excess dye.
If you do not do so, there is a risk that the colour
will run. Use detergent without bleach in order to
preserve the colour of the fabric.
Unbleached linen
Unbleached linen fabrics should be washed
at 60°C, using detergent containing no bleach
or optical whiteners. Heavily-soiled linen can
occasionally be washed at higher temperatures,
but not too often because the heat can destroy
the linen’s shine and strength.
Laundry label symbols
Examples of washing instructions and recommended programmes. Always follow the washing
instructions for each garment.
Laundry labels Material Program
Cotton, linen, white and light-coloured items. Eco Everyday wash 60 °C to 95 °C
Cotton, linen, cotton/polyester. Light and dark-coloured
garments. Quick 60 °C
Acrylic, viscose, modal, acetate, polyester, polyamide and
elastane. Light and dark-coloured garments. Easy Care 40 °C
or
Wool, silk and other very delicate garments Wool/hand wash 30 °C to 40 °C

11
Wool
These fabrics are labelled either machine wash
or hand wash. The Wool/hand wash programme
is at least as gentle as washing by hand.
Wool is especially sensitive to processes such
as washing.
If you do not wish to spin dry, you can squeeze
out the water using terry towels. In this case
select No spin.
To find out how to choose this setting, see the
“Washing” chapter. However, most garments
can withstand a short spin. Choose a short spin
by selecting a spin speed of 800 rpm or less.
Rayon fibres and synthetic fibres
Materials made of rayon fibres, such as viscose,
and some synthetic fibres are very delicate and
require much space so as not to crease. Only
half fill the drum when washing and choose a
spin speed of 800 rpm or lower.
NOTE!
Viscose and acetates are fragile when wet.
Reducing allergic reactions
The washing machine has a Super Rinse option.
Use this for people with sensitive skin, such as
those with allergies and small children.
Save time and energy
Use the Everyday wash programme to save time
and energy. This programme has a shorter main
wash than Standard cotton 40
°C 60 °C , but is often
sufficient for lightly soiled washing.
High water level
If you want more water for the main wash and
rinses, you can use the High water level option.
High water level is used automatically in the
Wool/Hand programme.
Economy and efficiency
• You can save a lot of energy by not
using higher temperature programs than
necessary.
• Select Quick if you just need to freshen up
shirts or exercise clothes, for example. This
will save both water and energy.
• If you select a fast spin speed, this reduces
energy consumption when drying in a tumble
dryer or drying cabinet.
• Always wash with a full load when using the
Heavy, Everyday wash and Standard cotton
40 °C 60 °C programmes.
• Avoid pre-washing. Modern machines and
detergents clean effectively without pre-
washing. Pre-washing is only necessary for
heavily soiled washing.
Detergents
Eco-labelled detergents are less harmful to the
environment.
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try to use less detergent, and increase only if
you are not satisfied with the results.
Dyeing fabrics
If you want to dye fabrics in the machine, select
the Everyday wash programme with the Super
Rinse option. Select temperature according to
the dye manufacturer’s recommendations.
Choose a low spin speed if the fabric to be dyed
is a blended material such as polyester/cotton.
NOTE!
Add the dye directly to the washing drum – not
to the detergent compartment. After dyeing, you
should run the machine empty using the same
program. Use the normal amount of detergent.
NOTE!
Due to environmental concerns, we discourage
the use of strong chemicals.
When using agents for bleaching or stain
removal, there is a risk of rust (corrosion) and
discolouration of the machine.
Advice and tips before washing

12
Washing
1Sort your laundry
See the "Advice and tips before washing"
chapter. Place underwired bras in a
laundry net.
Empty pockets. Coins, nails and the like can
cause damage to the machine and fabrics. See
the "Advice and Tips" section before washing.
2Turn on the main power switch
NOTE!
Power on
Press the on/offbutton for min. 1 sec and max.
5 sec.
Power off
Press the on/offbutton for min. 5 sec.
If the ON/OFF command is not correctly
accepted by the machine, wait min. 8 sec before
any further press.
3Open the washer door and load
the washing
If the washer door is closed, press
the Door opening button (key symbol). The
door opens once all water has drained from
the machine. Load the washing. The wash
programme chart shows how much washing
can be washed with each programme.
4Add detergent and fabric
softener, as required
The detergent packaging will have
recommendations for how much detergent you
should use. The machine holds 8 kg of washing.
If you only have a small amount of laundry in
the machine, you can reduce the amount of
detergent used.
Follow the manufacturers' recommendations as
regards which type of detergent is suitable for
which temperature.
Powder detergent
Pour the powder into the compartment for the
main wash, and pre-wash as well if desired.
Liquid detergent
When using a liquid detergent, observe the
detergent manufacturer's recommendations.
We recommend using a laundry ball with thick
detergents. In the main detergent compartment,
use the section wall (A) – see figure in the
section Dispenser. Add the detergent into the
front compartment of the detergent dispenser.
Wash ball or net
If you use a wash ball or net, place it directly in
the drum and select a programme without pre-
wash.
NOTE!
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment.
Try using less detergent, and increase only if
you are not satisfied with the results.
Fabric softener
Pour the fabric softener into the
compartment with the symbol. Follow
the recommendations on the fabric softener
packaging.
NOTE!
Do not fill above the compartment’s maximum
fill level. Otherwise fabric softener will run in too
early, which impairs the washing effect.

13
5Select the programme
You select a programme by turning
the programme selector. An LED lights
up beside the selected programme and the
estimated programme time is shown on the
display. Use the option buttons to select any
options.
1. Auto
This program automatically adjusts the length of
the main wash and the number of rinses to the
amount of laundry loaded in the machine.
2. Heavy
Programme for heavily soiled laundry, with
dirt that needs to be fully dissolved before the
main wash. A pre-wash is used to do this. You
can select the temperature freely, so follow the
washing instructions for each garment. The
highest temperature, 95°C, is suitable for very
heavily soiled laundry. The spin speed can
be selected freely. The machine adapts the
programme time and water consumption to the
load size.
3. Standard cotton 40
°C 60 °C
Program for normally to heavily soiled
laundry, whites and colors. You can select
the temperature freely, so follow the washing
instructions for each garment. 60°C is a good
temperature for heavily soiled cotton garments,
as well as for garments worn next to the
skin. Select 40°C if the laundry is less soiled.
The spin speed can be selected freely. The
machine adapts the program time and water
consumption to the load size.
4. Eco (Everyday wash)
A standard programme for lightly to moderately
soiled laundry. The temperature can be selected
freely, so follow the washing instructions for
each garment. Garments worn next to the skin
ought to be washed at 60°C. Very lightly soiled
laundry often comes clean already at 40°C.
The spin speed can be selected freely. The
machine adapts the programme time and water
consumption to the load size.
5. Quick
Fast program for laundry that just needs
freshening up. The program can be run
at any temperature, so follow the washing
instructions for each garment. The lower the
selected temperature, the shorter the program
time. Garments worn next to the skin ought to
be washed at 60°C. The spin speed can be
selected freely.
6. Easy Care
Programme for synthetic, mixed fibre and
easy care cotton. The programme has a high
water level and as such is also suitable for
cushions, quilted jackets and the like. Read the
washing instructions carefully and remember,
for example, that fabric softener must not
be used with the membranes found in some
outer garments. A washing temperature up to
60°C and a spin speed up to 1200 rpm can be
selected.
7. Synthetics
Programme for delicate garments made of
synthetic fibre, mixed fibre, rayon and easy care
cotton. The maximum temperature is 60°C,
but follow the washing instructions for each
garment. Many synthetics will come clean at
40°C. Garments worn next to the skin ought to
be washed at 60°C. The maximum spin speed
is 800 rpm.
Washing

14
Washing
8. Wool/hand wash
A gentle laundry programme for wool, silk and
garments that should be washed by hand. The
highest temperature is 30°C. This programme
has a short spin. The maximum spin speed is
800 rpm.
9. Rinse
This program performs one cold rinse cycle +
spin. Suitable for laundry that just needs to be
dampened and for cleaning cloths and mops.
10. Spin & Drain
Used to just spin the wash. If you only want
to drain the machine of water, select the
symbol (no spin).

15
Washing
Programme chart
Program Pre-wash Temp. °C Number of Rinses Spin Speed rpm Remaining moisture content [%] Max. load (kg) Water consumption (approx. liter) Energy consumption (approx. kWh) Programme time (approx. hrs and min.)
1. Auto
2. Heavy X 95 5 1600 8 85 2,2 2:45
X 60 5 1600 8 75 1,1 2:40
3. Standard cotton 40
°C 60 °C 95 5 1600 8 72 2,0 2:55
601) 2 1600 44 8/4** 55 1,10/0,87** 2:50/2:20**
401) 2 1600 44 8/4** 55 0,67/0,52** 2:40/2:10**
4. Eco (Everyday wash) 60 3 1600 8 60 1,2 1:40
5. Quick 40 2 1600 4,0 25 0,4 0:45
6. Easy Care 402) 2 1200 4,0 60 0,6 1:40
7. Synthetics 40 3 800 2,5 30 0,4 1:20
8. Wool/hand wash 30 3 800 2,5 70 0,5 0:50
9. Rinse 1 1600 4,0 15 0,1 0:18
10. Spin & Drain 1600 4,0 0,1 0:15
** Half load
1) Test programme for cold water connection in accordance with EN 60456.
2) 40 °C programme for test institutes.The 40 °C option must be selected.
The above table presents a few examples of the energy, water and time consumption of a few different programme settings.
Consumption can vary depending on water pressure, water hardness, water supply temperature, room temperature, load
weight and content, variations in the power supply and selected options. In the examples provided here the rinse setting is set
to Normal and no options are selected.
Adjustment of the displayed washing time
Advanced technology allows the appliance
to sense the amount of laundry and add the
required amount of water during the washing
process. Depending on the washing load,
washing time can be longer or shorter and the
time displayed will be adjusted accordingly.
Moreover, displayed washing time may change
due to differences in inlet water temperature.
At low inlet water temperatures, washing time
can be longer; at higher temperatures, it can be
shorter.
Unevenly distributed laundry or lumps of
laundry in the washing machine drum can cause
problems such as vibration and noisy operation.
The appliance can sense such lumps and will
try to redistribute the laundry. Smaller loads
(e.g. one towel, one sweater, one bathrobe
etc.) or clothes made of materials with special
geometrical properties are virtually impossible
to distribute evenly across the washing machine
drum (slippers, large items etc.). This results
in several attempts to redistribute the laundry,
which in turn leads to longer program duration.

16
Washing
6Select options
You can select options to adjust the
wash programme to suit your own
specific requirements. The available options
depend on the selected programme. If the
option is available for the selected programme,
the symbols lights up when you press the
button.
The machine will remember the options you
select for each programme (with one exception
– Delayed Start).You can still change the
selected options the next time you select the
programme in question.
Temperature
• Select the temperature by pressing
the button until the LED by the desired
temperature lights.
• You can select temperatures between 20°C
and 95°C. For Wool/hand wash you cannot
choose a temperature higher than 40°C.
For Synthetics or Easy Care the maximum
temperature is 60°C.
Spin
• Select the spin speed by pressing the button
until the LED by the desired speed lights.
• You can select speeds between 400
and 1600 rpm, No spin or No drain. The
maximum spin speed varies according to
the programme selected, so check the LEDs
around the button.
• , means that the programme does not
include a spin cycle and ends by draining.
• No drain means that the programme
does not include a spin cycle and ends
with the water from the final rinse still in the
machine. The washing will remain covered
by the water from the final rinse, stopping it
from getting creased. If you have selected
"No drain", you must select the Spin & Drain
programme and the symbol (no spin)
once the programme has ended to drain the
water from the machine before you open the
washer door.
Super wash
Super wash can be selected to better dissolve
difficult stains and heavy soiling on clothing.
This option adds a cold pre-wash and the wash
time in cold water is extended by approximately
six minutes.The main wash time is also
extended.
• Select Super wash by pressing the button by
the symbol.
• An LED next to the button lights when this
option is activated.
High water level
High water level means that additional water is
used during the main wash and rinse cycles.
This option can be used with all programmes
except Wool/hand wash, Rinse and Spin &
Drain.
• Select High water level by pressing the
button by the symbol.
• An LED next to the button lights when this
option is activated.
NOTE!
The machine takes in the additional water for
the high water level about 15 minutes after the
main wash has started.
20°
30°
40°
50°
60°
95°
800
1600
1200
400

17
Washing
Super rinse
Use the Super Rinse option if you want to
increase the number of rinses. The maximum
number of rinses is seven, and the number
of rinses varies depending on the selected
programme. Recommended for persons with
extremely sensitive skin and/or in areas with
very soft water. This option cannot be selected
with Rinse or Spin & Drain.
• Select Super Rinse by pressing the button
under the symbol.
• An LED next to the button lights when this
option is activated.
Delayed start
When you select Delayed Start, the machine will
start 1-24 hours after you press the Start/Stop
button.
• Press the button by the symbol to activate
Delayed Start.
• By pressing the button again you can delay
the start in whole hours up to a maximum of
24 hours.
• Press Start/Stop, and the machine counts
down 1 hour at a time and starts after the
selected delay.
If you change your mind and want to cancel
Delayed Start, you must press and hold Start/
Stop for three seconds.
NOTE!
Remember to press the Start/Stop button to
start the programme.
NOTE!
Make sure the detergent compartment is
completely dry before you add detergent,
otherwise there is a risk that the detergent will
clump before the machine starts.

18
7Close the washer door and
press the Start/Stop button
Time remaining
When the programme starts an estimated
programme time, in hours and minutes, is
displayed.The remaining time is updated three
times during the programme, based on the
actual load and the incoming water temperature.
The first update takes place after about 15
minutes.The remaining time is last updated just
before the final rinse.
To add or remove washing after the
program starts
If you want to add or remove items after the
programme has started, you can stop the
programme by pressing and holding the Door
opening button (key symbol) for three seconds.
The programme time flashes on the display.
When you restart the machine, add any extra
detergent needed and close the washer door.
The machine continues automatically from the
point where the programme was interrupted.
Stopping or changing a programme
You can stop a programme by pressing the
Start/Stop button for three seconds. To restart
the machine, select a new programme, add any
extra detergent needed and press the Start/Stop
button.
NOTE!
Do not open the detergent compartment while
the machine is running.
8Once the program has finished
The text "End" is shown on the display
for 2 minutes. The machine then turns
off.
The washer door opens automatically once
the programme has finished. If you want to
deactivate the automatic door opening function,
see the "Selecting settings" section.
• Remove the load.
If you have small children or pets at home, close
the washer door once you have removed the
laundry.
NOTE!
Upon completion of the washing cycle, close the
water faucet and unplug the mains cord.
Washing

19
Settings
You can change the following
settings:
• Automatic door opening.
• Extra rinses.
Door opening
If you choose Automatic door opening the
Washer door will open once the programme has
finished.
1. Turn offthe machine using the main power
switch.
2. Press and hold the Super rinse button and
then switch on the main power switch.
3. "AdO" is shown on the display if Automatic
door opening is activated or "AdF" if the
option has not been activated.
4. Press the Super Rinse button to change the
setting.
5. Press the Door opening button to save the
setting.
Extra rinses
Upon delivery, your washing machine is set to
use three rinses in the Standard cotton 40
°C 60 °C
and Everyday wash programmes. If you want to
increase the number of rinses to five for these
programmes, do as follows:
1. Turn offthe machine using the main power
switch.
2. Press and hold the Delayed start button and
then switch on the main power switch.
3. The display shows "R O" if extra rinses
(5 rinses) is activated or "R F" if it is not
activated (3 rinses).
4. Turn the programme selector to change the
setting.
5. Press the Door opening button to save the
setting.

20
Cleaning the trap and the drainage
pump
The washing machine has a trap where smaller
objects such as coins and hairpins can collect.
To clean the trap and the drainage pump, do as
follows:
1. Make sure the machine is empty of water
and switched offat the mains.
2. Open the door.
3. Unhook the drainage hose from the
connector inside the door and drain the water
into a suitable container, such as a shallow
bowl.
4. Turn the cover anti-clockwise to open the
pump. Remove the cover.
5. Remove any items and so forth from the
pump housing and the cover. Also check that
the pump blades right at the back rotate.
6. Screw on the cover, replace the drainage
hose on the hatch pin and close the hatch.
Cleaning the detergent compartment
Pull out the detergent compartment using the
release button.
Rinse the compartment and scrub it clean. The
cover in the fabric softener compartment can be
removed.
NOTE!
Do not run the detergent compartment through
a dishwasher!
Cleaning the outside of the machine
Clean the outside of the machine and the
program panel with a mild cleaner. Do not
use any solvents, as these can damage the
machine.
NOTE!
Do not hose down the machine with water!
Care and cleaning