Assistive Technology Services SkyAngel 911 User manual

v.1252022
Assistive Technology Services www.ATScares.com 615-562-0043
User Guide
Charging:
Use the Magnetic Charging Cable to charge the unit for 3 hours to allow the unit battery to
reach 100%. The battery icon on the screen will show the battery as full when the
Skyangel911Wrist is fully charged. (A charging cradle can be purchased separately)
Back of Unit Connected for Charging
SOS/Power Button

v.1252022
Assistive Technology Services www.ATScares.com 615-562-0043
Right Side Profile:
SOS/Power Button:
(a): If unit is off, press and hold button for 4 seconds to power unit on.
(b): When powered on, press and hold button for 4 seconds to begin SOS call.
(c): If screen is dark, press button briefly to activate display.
(d): Press button to return to home screen from watch menu.
Activating SOS Alert:
This device has two ways to activate the SOS function:
SOS/Power Button:
-When the unit is powered on, press and hold the SOS button for 3 seconds.
This will begin a call to 911, after in a few moments you will hear 911
dispatch through the unit. At this point, you should communicate your
address and emergency. (If there is no emergency, just let them know you
are testing the device.)
Fall Alert:
-If the fall alert is enabled, the unit will automatically begin placing the SOS
call when the fall is detected. You do not need to press any buttons; the call
will connect automatically to 911 so you can confirm your address and
emergency.
**Please allow unit up to 2 minutes to connect if the cellular network is busy**
Enabling Fall Detection:
Fall detection is disabled by default on this device, if you would like to use it, please follow
these steps to enable the feature.
-Press the SOS/Power button to “wake” the screen.
-Swipe the screen to the right 6 times, you will see “More”
-Tap the “More” icon on the screen
-Tap the “Settings” icon at the top of the list.
-Scroll down the Settings menu by swiping up on the screen.
-You will see a RED “SOS” icon labeled “Fall setting”

v.1252022
Assistive Technology Services www.ATScares.com 615-562-0043
-Tap the “SOS Fall Setting” menu option
-Tap the “Fall Alarm” option to turn the feature ON.
-If you would like for the device to play a tone when the fall alert is activated,
press the “Falling Tone” option to enable the tone.
-Press the SOS/Power button to return to the home screen.
FAQ:
Q: When SOS is activated, screen gives the message “Make sure the SIM card is inserted or SIM
card is temporarily unavailable”
A: This is normal for this device; it does not need a SIM card to call 911. The call will still be
placed.
Q: How can I adjust the Date/Time, Volume, or other settings?
A: These options can be found by swiping to the “More” option and choosing “Settings” the
available options will be listed in this menu.
Q: I see call and text options in the unit menu, how can these be used?
A: This unit can be activated to make and receive calls/texts. To upgrade your unit to use these
features, please call us at 615-562-0043 for details.
Q: How can I turn the unit off?
A: Swipe 6 times to the left and select “More”, then go to “Settings” and scroll down to
“Shutdown”. Tap the “Shutdown” icon and tap “Ok” when prompted to power off device.
Scan this QR code with your camera for information on your SkyAngel911Wrist