AT&T 1760 User manual

Digital Answering Systemwith
Caller ID/Call Waiting1760
1
AT&T and the globe symbol are registered trademarks ofAT&T Corp.licensed toAdvancedAmericanTelephones.
USER’S MANUAL
Part 2
Please read Part 1 — Important Product
Information, included in this package.
Para recibir este manual en español, por
favor llame al 1 800 222-3111.
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© 2000AdvancedAmericanTelephones. All rights reserved.
Printed in Mexico. 850002718 Issue 1AT&T 5/00
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BUTTONS AND SCREEN INDICATORS....3
INSTALLATION.....................................4
About Softkeys..........................................4
Table/Desk Installation..............................4
Wall Installation.........................................7
SET UP SYSTEM FEATURES..................8
Feature Setup............................................8
Set theTime and Date...............................8
Answering System Feature Setup..............9
Caller ID Feature Setup...........................11
ANSWERING SYSTEM OPERATION......15
Answering Calls ......................................15
Turning the System On and Off..............15
Volume Control.......................................15
Call Screening/Intercept.........................15
Announcement Bypass............................15
Listening toYour Messages .....................16
Deleting Messages...................................17
Recording a Memo..................................17
When Memory is Full..............................17
ANSWERING SYSTEM OPERATION
From a Remote Touch Tone Phone.....18
Connect with theAnswering System......18
Play Messages..........................................18
Delete Messages......................................19
RecordAnnouncement ...........................19
Record a Memo.......................................19
Room Monitor with Intercom ................19
Ending the RemoteAccess Call...............20
Changing RemoteAccess Code ..............20
Turn System Off......................................20
Turn System On ......................................20
Memory Full............................................20
CALLER ID OPERATION......................21
CallWaiting .............................................21
NEW CALL Light .....................................22
Reviewing Call History ...........................22
Removing Call Records from History .....22
Display Dial.............................................22
Making a Display Dial Call......................23
Display Dial Options...............................23
Display Messages.....................................24
IN CASE OF DIFFICULTY....................25
CONTENTS
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3
BUTTONS AND SCREEN INDICATORS
Softkey
New call in call
history
Position of call in
call history
Caller’s name
Softkey
Indicates unreviewed
call information in
call history
Caller’s telephone
number
C
c
Play messages /
Stop message playback
Indicates caller left message
Delete messages
Turn system on or off
Access system
features
Adjust volume
Record a memo
Dial number
displayed on screen
Time of call
Date of call
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About Softkeys
This answering system has been designed with your convenience in mind,offering you
many features which you can access using the two“softkeys”shown in the illustration on
the previous page. By pressing the softkey below the word indicated on the display
screen,you select that operation. Softkey words are always underlined in the display and
in this manual.
Table/Desk Installation
1 Connect the telephone. (Optional — if you do not want to connect a
telephone, skip to Step 2. If you do not connect a telephone, you will be unable
to use the Display Dial feature.)
Connect the line cord from your telephone to the jack labeled TEL SET on the
back of the unit.
INSTALLATION
Modular
Telephone Jack
TEL LINE
Telephone Set Cord
Power Cord
Standard Electrical
Outlet
TEL SET Telephone Line Cord
Strain Relief Tab
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2 Connect the power cord.
• Plug the smaller end of the power cord into the jack labeled POWER on the
back of the answering system.
• Flip out the bracket under the unit,and fit the power cord through the strain
relief tab.
• Plug the other end of the power cord into an electrical outlet not controlled by
a wall switch.
Use only the power cord supplied with this product. If you need a
replacement,call 1 800 222–3111.
Input:120V,60 Hz
Output:9VAC,400 mA
3 Initialization.
As soon as you connect the power cord,the system runs a quick self-test. When
the test is complete,the system enters an initial setup mode (this happens only the
first time you plug in the unit). You can change the setup any time by pressing
o(see SET UP SYSTEM FEATURES). The first feature setup you can change is
the language for display messages.
4 Select Display Language.
The current language selection is displayed in the center of the screen. Use the
softkey to select an alternate language for display screen messages. It is pre-set to
English. Select OK to accept English and move to storing the HomeArea Code
— OR —
To change to Spanish,use the left softkey to select ESPANOL. Then select SI when
ESPANOL is displayed in the center of the screen under Idioma/Language.
5 Store Home Area Code.
After you select a language for the display,you’ll need to program your HomeArea
Code into the unit so it can properly recognize and dial calls. Press Cor
cto enter the digits for your HomeArea Code (see note). Select NEXT to
move to the next digit. Select OK to save and move to setting the clock.
NOTE: This procedure for entering your Home Area Code applies to most users (those
who simply dial the seven digits of a telephone number to make a local call). However,
if you live in a region where you must dial 10 or 11 digits for calls within your Home
Area Code, you must enter“000”instead of your Home Area Code in step 5.
INSTALLATION
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6 Set the Clock.
The screen displays the time (the default setting is 12 AM). To correct the setting,
use Cor cto correct the hour,then select NEXT to move to the
minutes setting; repeat to select AM or PM. Select DONE when the correct time is
displayed.
7 Set the Date.
The screen displays the date (the default setting is 1/04/98). To correct the
setting,use Cor cto correct the month,then select NEXT to move
to the day and the year. Select DONE when the correct date is displayed.
You must set the date for the answering system once so that the day announced
with your messages is correct. This information is stored so that even when the
time is lost because of a power failure,the time,date,and day will be set correctly
with the first incoming call received after the power returns.
8 Adjust Display Contrast.
You can adjust the contrast of the display to one of eight levels. Press Cor
cuntil the screen displays your desired setting. Select OK to save.
9 Set Dial Mode.
This product comes set for touch tone dialing;if you have touch tone dialing service,
you do not need to set this feature. If you have pulse dialing service,you cannot dial
numbers with the phone set to touch tone. The current selection is displayed. Select
CHANGE to switch to PULSE (dial pulse/rotary),then use the softkey to select OK.
10 Record Outgoing Announcement.
• When the screen displays Announcement,use the softkey to select RECORD.
Speak toward the unit in a normal tone of voice,without any background noise,
to record the announcement callers will hear when the answering system
answers a call. You can record an outgoing announcement up to three minutes
long.
• When you are finished recording,use the softkey to select STOP.
• If you choose not to record an announcement,the system will play a pre-recorded
announcement for callers: “Hello. Please leave a message after the tone.”
INSTALLATION
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Wall Installation
1Choose a location near a modular telephone jack and a standard electrical outlet
not controlled by a wall switch.
2Using a pencil and the template at the back of the manual,mark the wall where
you want to mount the unit.
3Choose two #4 Round Head screws appropriate for your wall material (screws not
included). Screw in the screws until the heads are about 1/8”away from the wall.
4Position the unit over the screws and pull down until it is firmly in place. (Adjust
the screws as necessary for a secure fit.)
INSTALLATION
Modular
Telephone Jack
#4 Round Screws
Wall Mount Template
Telephone Set Cord
Power Cord
Standard
Electrical Outlet Telephone Line Cord
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Feature Setup
You can set up one feature at a time,or you can set up a feature and then move on to set
up another feature. After you change one feature,use the softkey to select OK to move to
another feature. If you change only one feature,you can continue to select OK until the
screen exits the Feature Setup mode.
NOTE: If the unit does not receive a command within 30 seconds, it automatically
exits the Feature Setup mode.
Set the Time and Date
The system automatically resets the time and date each time new call information is
received. However,you must manually set the time and date once for the day announced
with your messages to be correct.
1Press o.
2Use the softkey to select CLOCK.
3Press Cor cto change the hour setting.
4Select NEXT to move to the minutes setting.
5Press Cor cto change the minutes setting.
6Select NEXT to move to AM or PM.
7Press Cor cto change the setting.
8Select DONE.
9Press Cor cto change the month setting.
10 Select NEXT to move to the day setting.
11 Press Cor cto change the day setting.
12 Select NEXT to move to the year setting.
13 Press Cor cto change the year setting.
14 Select DONE.
NOTE: You can select DONE to exit without changing a setting.
SET UP SYSTEM FEATURES
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Answering System Feature Setup
Record Outgoing Announcement
NOTE: If you choose not to record an announcement, the system answers with a
pre-recorded announcement: “Hello. Please leave a message after the tone.”
1Press o.
2Use the softkey to select ANS SYS. The screen displays Announcement.
3Select RECORD. Begin speaking in a normal tone of voice,about nine inches from
the unit. Your announcement can be up to three minutes long.
4Select STOP when you are finished. The announcement is automatically played
back for you.
Delete Outgoing Announcement
NOTE: You can delete only the user-recorded announcement.
1Press o.
2Use the softkey to select ANS SYS. The screen displays Announcement.
3Press Pto play the announcement.
4Press D. The system erases your current user-recorded outgoing
announcement and announces“Deleted.” The system defaults to the pre-recorded
announcement.
Review Outgoing Announcement
1Press o.
2Use the softkey to select ANS SYS. The screen displays Announcement.
3Press P. The system plays your current outgoing announcement.
4Press Por select STOP to stop announcement playback.
SET UP SYSTEM FEATURES
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Ring Select and Toll Saver
You can select how many times the line will ring before the system answers a call. Set
for 1to 7rings,or choose from twoToll Saver settings. If you select Toll Saver 4–2,
the system answers after four rings when you have no new messages,and after two rings
when you have new messages. If you select Toll Saver 6–4,the system answers after
six rings when you have no new messages,and after four rings when you have new
messages.
1Press o.
2Use the softkey to select ANS SYS.
3Select OK until the screen displays Rings.
4Select CHANGE or press Cor cuntil the screen displays your ring
selection.
5Select OK.
Remote Access Code
The RemoteAccess Code allows you to access features and functions of the answering
system from a touch tone phone. The RemoteAccess Code is preset to 500,but you can
change it to any three-digit number from 000 to 999.
1Press o.
2Use the softkey to select ANS SYS.
3Select OK until the screen displays Remote Code.
4Press Cor cto change the first digit.
5Select NEXT to move to the second digit.
6Press Cor cto change the second digit.
7Select NEXT to move to the third digit.
8Press Cor cto change the third digit.
9Select OK.
SET UP SYSTEM FEATURES
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Announcement Monitor
This system comes set to On so you can hear your announcement when the system
answers a call. You can reset the system so you won’t hear the announcement.
1Press o.
2Use the softkey to select ANS SYS.
3Select OK until the screen displays Announce Monitor.
4Select CHANGE or press Cor cto change the setting to On or Off.
5Select OK.
Caller ID Feature Setup
Turn Caller ID with Call Waiting On or Off
If you don’t want the system to display call information about CallWaiting calls,you can
turn this feature off.
1Press o.
2Press C.
3Use the softkey to select CALL ID. The screen displays Caller ID on Call
Waiting.
4Select CHANGE or press Cor cto turn the feature On or Off.
5Select OK.
Programming Area Codes
Home and LocalArea codes must be programmed into the unit to allow it to properly
recognize and dial calls from the Caller ID call history (when using the Display Dial
feature). By programming these specific area codes,the unit will be able to distinguish a
local call from a long distance call,and will thereby dial the appropriate number of digits.
Home Area Code Guidelines
Most users simply dial the seven digits of a phone number to make a call within their
HomeArea Code and 11 digits outside of their HomeArea Code. If this applies to you,
you should program your HomeArea Code into the unit. After programming,if you
receive a call from within your HomeArea Code,the screen will display the seven digits
of the phone number. When you use Display Dial,the unit will know to ignore the
HomeArea Code,and dial only the seven digits of the phone number.
SET UP SYSTEM FEATURES
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You may,however,live in a region where for calls within your HomeArea Code,you must
dial 10 digits (that is,the three-digit area code and the seven digits of the phone number)
or even 11 digits (“1”plus the area code and phone number). If this applies to you,
program“000”instead of your HomeArea Code into the unit. After programming,if you
receive a call from within your HomeArea Code,the screen displays the 10 digits of the
phone number. When you use Display Dial,the unit will know to dial your HomeArea
Code along with the seven digits of the telephone number (and“1”if appropriate).
Local Area Code Guidelines
Most users dial 11 digits to make calls outside their HomeArea Code. These users do not
need to program any LocalArea Codes.
However,if you dial only 10 digits to make calls to some areas outside your HomeArea Code
(without dialing“1”),then program these LocalArea Codes into the unit (up to four codes
can be programmed). After programming,if you receive a call from one of these LocalArea
Codes,the screen displays the 10 digits of the phone number. When you use Display Dial,
the unit will know to dial the 10 digits,without inserting a“1”before the area code.
Home Area Code
1Press o.
2Press C.
3Use the softkey to select CALL ID.
4Select OK until the screen displays Home Area Code.
5Press Cor cto change the first digit.
6Select NEXT to move to the second digit.
7Press Cor cto change the second digit.
8Select NEXT to move to the third digit.
9Press Cor cto change the third digit.
10 Select OK.
SET UP SYSTEM FEATURES
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Local Area Codes
1Press o.
2Press Cor c.
3Use the softkey to select CALL ID.
4Select OK until the screen displays Local Area Code.
5Press Cor cto change the first digit.
6Select NEXT to move to the second digit.
7Press Cor cto change the second digit.
8Select NEXT to move to the third digit.
9Press Cor cto change the third digit.
10 Select NEXT to move to the next LocalArea Code,and follow Steps 5 through 10
above.
11 Select OK when you have finished programming LocalArea Codes.
Blocked Call Information
NOTE: This feature may be called by different names by different local telephone
companies and may not be available in all areas.
You can set up the system so that when a call is received from a caller with a blocked
telephone number,the system will play a pre-recorded announcement (“We’re sorry,
blocked calls to this number cannot be accepted”),then hang up.
1Press o.
2Press C.
3Use the softkey to select CALL ID.
4Select OK until the screen displays Blocked Calls.
5Select CHANGE to display Accept or Do Not Accept.
6Select OK.
SET UP SYSTEM FEATURES
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Set Display Screen Language
1Press o.
2Press C.
3Use the softkey to select CALL ID.(or ID LLAM).
4Select OK or SI until the screen displays Language/Idioma or
(Idioma/Language) and the current selection.
5Use the softkey under English or Espanol to change your selection.
6Select OK or SI when your selection is displayed in the center of the screen.
Set Display Contrast
1Press o.
2Press C.
3Use the softkey to select CALL ID.
4Select OK until the screen displays Display Contrast.
5Press Cor cuntil the screen displays your desired setting.
6Select OK.
Set Dial Mode
1Press o.
2Press C.
3Use the softkey to select CALL ID.
4Select OK until the screen displays Dial Mode.
5Select CHANGE until the screen displays your desired setting.
6Select OK.
SET UP SYSTEM FEATURES
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Answering Calls
When the system answers a call,the caller hears the announcement you recorded
followed by a beep. After the beep,the system begins recording your caller’s message,up
to three minutes long. If the message is longer than three minutes,or if the caller is silent
for more than seven seconds,or if the system runs out of memory,the system beeps once
and hangs up.
Turning the System On and Off
To turn the system on,press the Obutton on the front of the unit (the red light goes
on). To turn the system off,press the button again.
Volume Control
Press Vto increase the volume,or vto decrease volume. There are eight
volume settings available (the default setting is 5).
If you set the volume at 0and then press Pto play back messages,the volume is
reset to 2.
Call Screening/Intercept
Set the system to answer calls,set theAnnouncement Monitor to On,and set the volume
control so you can hear the caller’s message. (If you set the volume to 0,you will be
unable to hear callers.)
If you decide to take the call,pick up any phone on the same line as the answering
system. If you pick up the phone during the announcement and the announcement does
not stop right away,press and release the telephone switchhook,or press Pon
the system.
Announcement Bypass
You might want to let frequent callers know they can press #on a touch tone phone
when they hear your announcement begin. The system then stops playing your
announcement and beeps so the caller can immediately begin recording a message.
ANSWERING SYSTEM OPERATION
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Listening to Your Messages
As the system plays back messages,the screen displays the number of the message playing.
Before playing each message,the system announces the day and time the message was
received. The screen displays the caller’s name and number,if stored. You can dial the
displayed number by pressing d(see“Display Dial”in the CALLER ID OPERATION
section for more information).
After playing the last message,the system announces“End of messages.”
Play all messages
Press P. (If you have no messages,the system announces,“No messages.”)
Play new messages only
Press and hold Pfor about two seconds. (If you have no new messages,the
system announces,“No new messages.”)
Repeat a message
Select << to repeat a message. Press the left softkey repeatedly to return to an earlier
message.
Repeat part of a message
Hold down << until you hear a beep. The more beeps you hear,the farther back in the
message you will be when you release the button.
Skip a message
Select >> to skip a message. Press the right softkey repeatedly to skip more than one
message.
Skip part of a message
Hold down >> until you hear a beep. The more beeps you hear,the farther into the
message you will be when you release the button.
ANSWERING SYSTEM OPERATION
Repeat a
message Skip a message
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Stop message playback
Press P.
Saving messages
The system automatically saves your messages until you delete them,and can store
approximately 12 minutes of messages,memos and announcements (up to a maximum of
99 messages). When memory is full,or the maximum number of messages is recorded,the
screen displays MEMORY FULL. You’ll need to delete messages to make room for new ones.
Deleting Messages
Deleting All Messages
1Press D. The screen displays Delete All Messages Are you sure?.
2Use the softkey to select YES. The screen displays Deleting Please Wait,and
the system announces,“Messages deleted.”
NOTE: If you have new messages not yet reviewed, you will be unable to delete all
messages.
Deleting Selected Messages
Press Dwhile the message you want to delete is playing. The system beeps once,
and continues with the next message.
When the system reaches the end of the last message,the messages not deleted are
renumbered,and the screen displays the total number of messages remaining in memory.
Recording a Memo
You can record a memo to be stored as an incoming message. The memo can be up to
three minutes long and will be played back with other messages.
1Press M.
2After the beep,speak toward the unit. The screen displays the length of your
memo.
3To stop recording,use the softkey to select STOP.
When Memory is Full
When memory is full,the system answers calls after 10 rings and sounds two beeps
instead of your announcement. The screen displays Memory Is Full.
ANSWERING SYSTEM OPERATION
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