AT&T 9311 User manual

900 MHz Cordless
Telephone 9311
Please also read
Part 1 — Important
Product Information
USER’S MANUAL
Part 2
AT&T and the globe symbol are registered trademarks ofAT&T Corp.licensed toAdvancedAmericanTelephones.

© 2000AdvancedAmericanTelephones. All rights reserved.
Printed in China. 850001975 Issue 1AT&T 5/00

INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 3
BeforeYou Install ...........................3
Table/Desk Installation...................5
Wall Installation..............................6
TELEPHONE OPERATION . . . . . . . 8
Make orAnswer a Call ...................8
End a Call.......................................8
Change Channel.............................8
Redial .............................................8
HandsetVolume .............................8
Flash/CallWaiting...........................8
Page/Handset Locator....................9
TemporaryTone Dialing...............10
Handset Ringer Style....................10
Ringer Off/Battery Save ...............10
Headset Jack.................................11
Operating Range ..........................11
TELEPHONE MEMORY . . . . . . . . . .12
Store Memory Numbers...............12
Change/Replace a Stored
Memory Number......................12
Dial Memory Numbers.................12
Store a Pause in a
Memory Number......................12
Directory Label............................12
BATTERIES. . . . . . . . . . . . . . . . . . . . . . . . . . .13
Charging the Handset
Battery Pack..............................13
Replacing the Handset
Battery Pack..............................14
IN CASE OF DIFFICULTY . . . . . . . . .15
CONTENTS
1

Before You Install
1Choose a location for the base near an electrical outlet and a
telephone jack.
This phone requires a modular telephone jack and a standard electrical
outlet (110vAC) not controlled by a wall switch.
2Install the handset battery.
INSTALLATION
3
b) Align two holes in
plug with socket
pins,and snap the
plug into place.
d) Replace
cover by
sliding it up
into place.
a) Remove battery
compartment
cover by pressing
on the
indentation
and sliding
downward.
c) Place battery pack
in compartment
with the wires in
the lower left
corner,along the
bottom of the
battery pack.

INSTALLATION
4
3Attach the belt clip to the cordless handset (optional).
To attach To remove

INSTALLATION
5
3Charge the handset battery.
Place the handset in the base. Charge the battery for at least 24 hours
the first time. After the first charge,the battery is typically fully
charged overnight.
4Check for dial tone.
After the batteries are charged,pick up the handset and press P;
you should hear a dial tone.
5Set the dial mode.
If you have touch tone service,the phone is ready to use as soon as the
batteries are charged.
If you have dial pulse (rotary) service,you’ll need to change the dial
mode. When the phone is off,press G,*,#,Mto set the
dial mode to dial pulse. To return to touch tone dialing,press G,
*,*,M.
Standard
electrical outlet Modular telephone
jack
Table/Desk Installation
1Connect the
telephone
line cord.
2 Connect the
power cord.

INSTALLATION
6
Wall Installation
1Position the wall mount adapter on the base.
2Connect the telephone line cord.
3 Connect the power cord.
Align tabs on wall
mount adapter with
holes on bottom of
base. Snap wall
mount adapter firmly
into place.

INSTALLATION
7
4Mount the base on the wall.
5 Follow Steps 3–5 in Table/Desk Installation.
a) Align holes on
base with
mounting studs
on wall jack.
b) Place power
cord as shown,
so it hangs
straight down
between base
and wall.
c) Pull base down
on mounting
studs until it
locks into place.

End a Call
Place handset
in base
— OR —
Press O.
Exit
programming.
Cancel a page.
TELEPHONE OPERATION
8
Handset Volume
Adjust volume of
what you hear
through the handset.
Make or
Answer a Call
Lift handset
from base
— OR —
Press Pand
wait for light to
go on steadily.
Flash/
Call Waiting
Access special
telephone company
subscriber services.
Change Channel
Switch to a
clearer channel.
Redial
Follow the
instructions under
“Make orAnswer
a Call,”then press
Rto call the
last number dialed
(up to 24 digits).
On steady: Blinking:
Handset in use Programming mode
Flashing: Flashing slowly:
Line ringing Battery low

TELEPHONE OPERATION
9
Page/
Handset Locator
Press once to page
the handset for up
to one minute
— OR —
Press twice
to cancel.
On steady
when handset
is in base

Temporary Tone Dialing
If you have dial pulse (rotary) service,you can change from dial pulse to
touch tone dialing during a call by pressing *. This is useful if you need to
send touch tone signals for access to telephone banking or long-distance
services.
1Dial the number.
2Press *. Buttons pressed after this send touch tone signals.
3After you hang up,the phone automatically returns to dial pulse
(rotary) service.
Handset Ringer Style
You can select from four different handset ringer styles.
1Make sure the handset is off.
2Press G,#.
3Press 1,2,3or 4to select your ringer style. You will hear a sample
of the ringer style.
4Press M.
Ringer Off/Battery Save
1Make sure the handset is off.
2Press G,#.
3Press 5.
4Press M.
5To turn the ringer on again,see Handset Ringer Style.
TELEPHONE OPERATION
10

Headset Jack
You can use this telephone hands-free when you install a 2.5 mm headset
(SKU 24099),purchased separately.
Plug the headset into the jack located on the right side of the handset
(under the small rubber flap). Do not force the connection,but make sure
the plug fits securely.
Operating Range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so,this handset and
base can communicate over only a certain distance — which can vary with
the locations of the base and handset,the weather,and the construction of
your home or office. For best performance,keep the base antenna fully
upright.
If you receive a call while you are out of range, the handset might not
ring — or if it does ring,the call might not connect when you press P.
Move closer to the base,then press Pto answer the call.
If you move out of range during a phone conversation, you might
hear noise or interference. To improve reception,move closer to the base.
If you move out of range without pressing O,your phone will be
left“off the hook.” To hang up properly,walk back into range,periodically
pressing O.
TELEPHONE OPERATION
11

Store a Pause
in a Memory
Number
Press to store a
two-second
pause in the
dialing sequence.
Each press adds
another two-
second pause
and counts as
one digit.
TELEPHONE MEMORY
12
Store Memory
Numbers
1Make sure the
handset is off.
2Press G. The
PHONE light blinks.
3Press the number
button (0–9) where
you want to store
the telephone
number.
4Dial the telephone
number (up to 16
digits)
— OR —
Press Rto
store the last
number dialed.
5Press M.
Directory Label
Use the self-
adhesive directory
label to keep a
record of the
numbers (or
names) stored in
memory. It’s best
to write on the
label before
applying it to the
phone.
This cordless phone can store 10 telephone numbers,each up to 16 digits
long. You can dial numbers stored in memory just by pressing Mand
a number button.
Dial Memory
Numbers
1Press P.
2Press and release
M,then press
the number button
(0–9) where the
memory number is
stored.
Change/Replace
a Stored Memory
Number
Store a new number
in its place.

BATTERIES
13
Charging the Handset Battery Pack
This battery should remain charged up to six days with the ringer turned
on and up to 12 days with the ringer off. A fully charged battery provides
an average talk time of about six hours.
The battery pack needs charging when:
• A new battery is installed in the handset.
• The phone beeps twice when you press P.
• The phone light flashes slowly.
Place the handset in the base so the CHARGING light turns on. The battery
pack is typically fully charged in eight hours.
You can keep the battery fully charged by returning the handset to the
base after each use.
If you repeatedly get a low battery indicator,even after eight hours of
charging,the battery should be replaced.
CAUTION: To reduce the risk of fire or injury to persons or
damage to the telephone,read and follow these instructions
carefully:
• Use only Replacement Battery 3301 (SKU# 91076).
• Do not dispose of the battery in a fire. The cell might explode.
Check with local codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
• Exercise care in handling batteries in order not to short the battery
with conducting materials such as rings,bracelets,and keys. The
battery or conductor may overheat and cause harm.
• Charge the battery provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in this manual.
• Observe proper polarity orientation between the battery and
battery charger.

Nickel-Cadmium Rechargeable Batteries must be
recycled or disposed of properly. Do not dispose of in
household garbage. If burned,it could explode. If
punctured,it could release caustic material which could
injure the skin or eyes. If swallowed,it may be toxic.
The RBRC™seal means that the manufacturer is voluntarily participating in
an industry program to collect and recycle Nickel-Cadmium rechargeable
batteries when taken out of service within the United States. These batteries
may be taken to a participating local retailer of replacement batteries or
recycling center. Or,you may call 1–800–8BATTERY for locations accepting
spent Nickel-Cadmium batteries.
Replacing the Handset Battery Pack
1Remove the battery compartment cover on the handset by
pressing on the indentation and sliding the cover downward.
2Lift out the old battery pack and disconnect.
3 Align the two holes in the new battery pack’s plug with the
socket pins,and snap the plug into place. Place the battery pack in the
compartment with the wires in the lower left corner,along the bottom
of the battery pack.
4Replace the cover by sliding it up into place.
5The new battery pack must be charged before using the phone.
Place the handset in the base and allow it to charge for at least
24 hours the first charge. The telephone might operate before that,but
for best performance,let the battery pack charge fully.
BATTERIES
14
RBRC is a registered trademark of the Rechargeable Battery Recycling Corporation.

IN CASE OF DIFFICULTY
15
If you have difficulty operating this phone,try the suggestions below.
For Customer Service,visit our website at www.telephones.att.com or call
1 800 222–3111. Please retain your receipt as your proof of purchase.
If the phone doesn’t work at all, check these items first:
• Make sure theAC adapter is plugged into an outlet not controlled by a
wall switch.
• Make sure the telephone line cord is plugged firmly into the base unit
and the modular jack.
• Make sure the base antenna is fully upright.
• If the handset does not beep when you press P,the battery might
need charging.
• Make sure the battery pack is installed correctly.
• If you have dial pulse (rotary) service on your phone line,make sure
the dial mode is set to dial pulse (see INSTALLATION).
If the above suggestions don’t solve the problem, try re-initializing
the handset and base:
1Disconnect the power to the base.
2Remove the handset battery pack.
3Wait a few minutes.
4Connect the power to the base.
5Insert the handset battery pack.
6Put the handset in the base to re-initialize.
If you hear a two-beep signal when you try to use the handset:
• You might be out of range. Move closer to the base and try again.
• If moving closer to the base doesn’t help,try following the directions
above for re-initializing the handset and base.
If the phone does not ring when you receive a call:
• Make sure the handset ringer is on.
• Make sure the telephone line cord is connected firmly to the base and
the telephone jack.
• Make sure theAC adapter is plugged firmly into an outlet not
controlled by a wall switch.
• You might be too far from the base;move closer.
• You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of them.

If you hear noise or interference when using the phone:
•Make sure the base antenna is fully upright.
• You may be out of range. Move closer to the base.
• Press and release Cto change to another of the 30 channels
available. If noise is exceptionally loud,move closer to the base before
changing channels.
• Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base to
another outlet.
• The layout of your home or office might be limiting the operating
range. Try moving the base to another location,preferably on an
upper floor.
• If the buttons don’t work,try placing the handset in the base for at
least 15 seconds.
If you hear other calls while using your phone:
• Press Cto change to another channel.
• Disconnect the base from the modular jack and plug in a corded
telephone. If you still hear other calls,the problem is probably in your
wiring or local service. Call your local telephone service company.
If you lose a call after changing channels:
You were probably almost out of range. Move closer to the base before
changing channels. Before placing another call,set the handset in the base
for at least 15 seconds.
If you are unable to operate special telephone services or other
equipment requiring touch tone signals:
If you have dial pulse (rotary) service,follow the directions under
“TemporaryTone Dialing”in theTELEPHONE OPERATION section of
this manual.
IN CASE OF DIFFICULTY
16