AT&T E6012B User manual

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User’s manual
5.8 GHz Cordless
Telephone/Answering
System E6012B/
E6013B/E6014B/
E3813B
with caller ID/call waiting

Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 56 to 58 of this manual
Please thorouhgly read the user’s
manual for all the feature operation
and troubleshooting information you
need to install and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com
Model #: E6012B/E6013B/E6014B/E3813B
Product name: 5.8GHz cordless telephone/answering system
Serial #:
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
The ENERGY STARRprogram (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product
with the ENERGY STARRlabel indicating it meets the latest ener-
gy efficiency guidelines.
Copyright © 2006 Advanced American Telephones. All rights reserved.
AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones.

STOP! See page 6
for easy instructions.
You must install and
charge the battery before
using the telephone.
For customer service or product information, visit our website at
www.telephones.att.com.
Add new handsets to make your telephone more versatile (page 46)
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (model E598-1 or E598-2, sold separately) anytime, but each
must be registered with the same telephone base before use.
The handsets provided with your E6012B are automatically registered as
handsets 1 and 2. Additional handsets will be assigned numbers in the order
they are registered (handset 3, or handset 4). You can register a maximum of
4 handsets to the same telephone base.
The E6013B/E3813B has three handsets automatically registered as hand-/E3813B has three handsets automatically registered as hand-has three handsets automatically registered as hand-
sets 1, 2 and 3. You can register one additional handset, which will then be
assigned number 4.
E6014B has four pre-registered handsets. You cannot register any additional
handset with the telephone base of the E6014B.
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Handset 1 Handset 2
(Model E6012B)
Handset 3
(Model E6013B)
(Model E3813B)
(Model E6014B)
Handset 4
(Model E6014B)
NOTE: A maximum of two handsets can be used on an outside call, and the other two
handsets can be used on an intercom call.
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Getting started
Quick reference guide......................2
Parts checklist......................................4
Battery installation & charging....6
Installation options ............................7
Belt clip & optional headset..........9
Telephone operation
Handset operation........................... 10
Basic operation................................. 12
Options while on calls................... 13
Intercom calls .................................... 16
Intercom call transfer .................... 17
Settings................................................. 18
Sounds................................................... 21
Display................................................... 22
Ringer volume ................................... 23
Directory
Directory............................................... 24
New directory entries .................... 25
Directory search ............................... 27
To dial, delete or change
entries.................................................... 29
Caller ID operation
Caller ID operation .......................... 30
To review the call log.................... 33
Answering system operation
Answering system operation...... 34
Day & time announcements ....... 35
Outgoing announcement............. 36
Changing feature options............ 37
Message playback............................ 38
Recording & playing memos ...... 39
Message counter displays ........... 40
Answering system mode.............. 41
Remote access .................................. 42
Appendix
Screen icons, indicator
Lights & tones.................................... 43
Handset display screen
messages ............................................. 44
Adding new handsets.................... 46
Replacing a handset....................... 47
Troubleshooting................................ 48
Important safety instructions..... 56
FCC Part 68 and ACTA .................. 59
FCC Part 15......................................... 61
Limited warranty .............................. 62
Technical specifications................ 65
Index....................................................... 66
1
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Table of contents
User's manual
5.8 GHz Cordless
Telephone/Answering
System E6012B/E6013B/
E6014B/E3813B
with caller ID/ call waiting

2
Getting started
REDIAL/PAUSE
Press to view redial memory (page
11). While entering numbers, press
and hold to insert a dialing pause
(page 25).
OFF/CLEAR
Press to cancel an operation, back
up to the previous menu, or exit
the menu display.
Quick reference guide
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MUTE/DELETE
While on a call, press to
mute microphone (page
14). While reviewing the
call log, press to delete
an individual entry, or
press and hold to clear
the caller ID log (page 33).
While predialing, press to
delete digits from a string
(page 10).
CID
Press to display caller ID
information (page 30).
SPEAKER
Press to activate handset
speakerphone.
Press again to resume
normal handset use (page
10).
DIR
Press to display directory entries
(page 27).
PHONE/FLASH
Press to make or
answer a call. During
a call, press to receive
an incoming call if call
waiting is activated
(page 13).
INT
Press to initiate an intercom con-
versation or transfer a call (pages
16-17).
Handset
MENU/SELECT
Press to display the menu. Once
in a menu, press to select an item
or save an entry or setting. Press
or to scroll up or down
while in menus. While entering
names or numbers, press or
to move the cursor.
Feature menu
Feature menu
DIRECTORY ................ page24
CALL LOG................... page30
SETTINGS .................... page18
SOUNDS ...................... page21
DISPLAY....................... page22
RINGER VOLUME..... page23
Using menus
Press to scroll through
menu items.
Press MENU/SELECT to select
or modify a highlighted item.
Press OFF/CLEAR to cancel
an operation, back up to the
previous menu, or exit the
menu display
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shows a highlighted item
Menu
DIRECTORY
CENTER
LEFT RIGHT
UP
DOWN

3
Getting started
Quick reference guide
Telephone base
CHARGE/IN USE
• Flashes when another telephone
on the same line and on steady
when one of the handsets is in use.
• On steady when the answering
system is answering an incoming
call.
• Flashes while an incoming call is
ringing.
• On steady when the handset is
properly positioned to charge in the
telephone base.
HANDSET LOCATOR
Press to make handsets
beep (page 12).
Press to repeat mes-
sage. Press twice to
hear previous mes-
sage.
Press to hear setup
options (page 37).
Press to delete message
currently playing; press
and hold to delete all
old messages (page 38).
Press to review or record
announcement; press
again to quit (page 36).
Press to record a memo
(page 39) or after press-
ing ANNC to record an
outgoing announcement
(page 36).
Press to turn answering
system on or off (page
41).
Press to repeat mes-
sage; press twice to
play previous message
(page 38).
Press to start or stop
message playback (page
38).
Press to adjust playback
volume (page 38).
Press to skip message
(page 38).
/SKIP
VOLUME
ANSWER ON
RECORD
X/DELETE
PLAY/STOP
ANNC
CLOCK
/REPEAT
Press to review or set
clock (page 35).
SETUP
Number of messages (or
during playback, message
number currently playing).
MESSAGE COUNTER
VOICEMAIL
Flashes when you have
new voice mail (requires
voice mail service from
your local telephone com-
pany.

4
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service.
Check to make sure the telephone package includes the following. The model
number of your phone can be found on the label located on the bottom of
the telephone base.
Telephone base
Belt clip for cordless
handsets
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
Charger for cordless
handset
(1 for E6012B)
(2 for E6013B/E3813B)
(3 for E6014B)
Battery for cordless
handsets
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
Power adapter
for telephone
base
Power adapter for hand-
set charger
(1 for E6012B)
(2 for E6013B/E3813B)
(3 for E6014B)
Telephone line
cord
Battery compartment
covers
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
Cordless handsets
(2 for E6012B)
(3 for E6013B/E3813B)
(4 for E6014B)
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User’s manual
5.8 GHz Cordless
Telephone/
Answering System
E6012B/E6013B/
E6014B/E3813B
with caller ID/call waiting
TONE
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PAUSE
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Quick start guide
5.8 GHz Cordless
Telephone/
Answering System
E6012B/E6013B/
E6014B/E3813B
with caller ID/call waiting
User's manual Quick start guide

5
Getting started
NOTES:
1. Use only the power cord supplied with this product, if you need a replacement, call 1 (800)
222-3111, in Canada dial 1 [phone]. Or visit our website at www.telephones.att.com.
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power adapter is intended to be plugged into a vertical wall outlet or a floor outlet. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-
table or cabinet outlet.
4. If you receive high speed internet through your telephone line (coming referred to as DSL),
and you are experiencing inference during telephone conversations and/or your caller ID fea-
tures are not functioning properly, install a DSL filter to the telephone line between the tel-
ephone base and the telephone wall jack. Contact your DSL service provider for a DSL filter.
Telephone base and charger installation
1. Plug the small end of the smaller power
adapter into the jack on the underside of
the charger, then route the cord through
the slot as shown.
2. Plug the large end of the smaller power adapt-
er into an electrical outlet.
Telephone line cord
DSL filter
(Optional for DSL us-
ers, see number four
in the note section,
below.)
5. Plug the other end of
the telephone line cord
into a telephone jack.
4. Plug the large
end of the larger
power adapter into
an electrical outlet
not controlled by a
wall switch.
3. Route cords
through slots.
1. Plug one end of the telephone line
cord into the telephone jack at the
bottom of the telephone base.
2. Plug the small end of the larger power adapter into
the power jack at the bottom of the telephone base.

6
Getting started
LOW BATTERY
Battery installation & charging
After battery installation, the battery may have enough charge to allow for some calls.
For best performance, place the handset(s) in the telephone base or charger(s) and
allow to charge for 16 hours before use.
You can keep the battery charged by returning the handsets to the telephone base or
chargers after each use. When the battery is fully depleted, a recharge takes about 12
hours. The average talk time on a fully charged battery is about eight hours depending
on environmental conditions, and the standby time is approximately three days. Actual
battery life will depend on usage conditions and age of battery.
Caution: Use only the supplied battery or rechargeable battery (model 27910, part
number 89-0099-00-00) or equivalent. To order a replacement battery, call 1 [phone],
in Canada dial 1 [phone] or visit our website at www.telephones.att.com.
To replace the battery, press in and
downward on the tab to open the bat-
tery compartment cover. Then lift out
the old battery and disconnect. Follow
the instructions on this page to install
and charge the new battery.
3. Slide battery com-
partment cover towards
the center until it clicks
closed.
Low battery indicator
Return handset to the telephone
base or charger to recharge when
this symbol flashes, the handset
screen is dim or completely clear.
(Handset will beep when battery is
low.)
2. Place the battery
pack and wires inside
the compartment.
1. Plug the battery securely
into the plug inside the
handset battery compart-
ment, matching the color-
coded label.

7
Getting started
Installation options
1. To remove the bracket, hold the
telephone base in both hands, press
the two bracket tabs and lift the
bracket away from slots and .
2. Connect the telephone line cord and power
adapter to the jacks on the bottom of the
telephone base. Bundle the telephone cord,
and secure it with a twist tie before placing
it inside the bracket.
Wall mounting
The telephone base comes with the bracket mounted for tabletop use. If
wall-mounting is desired, replace the telephone outlet mounting plate with
one equipped with mounting studs from your local hardware store.
Tabletop mount Wall mount
Telephone outlet
mounting plate
with mounting
studs