AT&T EL52103 User manual

User’s manual
EL52103/EL52113/EL52203/
EL52213/EL52253/EL52303/
EL52313/EL52333/EL52353/
EL52403/EL52503
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
TON E
TON E

© 2012-2014 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Congratulations
on purchasing your new AT&T product. Before using this AT&T product, please
read Important safety information on pages 84-86 of this user’s manual.
Please thoroughly read the user’s manual for all the feature operations and
troubleshooting information you need to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 [phone]. In Canada, dial 1 [phone].
This telephone meets the California Energy Commission regulations for
energy consumption. Your telephone is set up to comply with the energy-
conserving standards right out of the box. No further action is necessary.
Model number: EL52103/EL52113 (one-handset system)
EL52203/EL52213/EL52253 (two-handset system)
EL52303/EL52313/EL52333/EL52353 (three-handset system)
EL52403 (four-handset system)
EL52503 (five-handset system)
Type: DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and
help protect our environment. We are proud to mark this
product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association.
Used under license.

Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Cordless handset
(1 for EL52103/EL52113)
(2 for EL52203/EL52213/
EL52253)
(3 for EL52303/EL52313/
EL52333/EL52353)
(4 for EL52403)
(5 for EL52503)
Charger for cordless handset
with power adapter installed
(1 for EL52203/
EL52213/EL52253)
(2 for EL52303/EL52313/
EL52333/EL52353)
(3 for EL52403)
(4 for EL52503)
Wall mount bracket
Battery compartment cover
(1 for EL52103/EL52113)
(2 for EL52203/
EL52213/EL52253)
(3 for EL52303/EL52313/
EL52333/EL52353)
(4 for EL52403)
(5 for EL52503)
Telephone line cordBattery for cordless handset
(1 for EL52103/EL52113)
(2 for EL52203/
EL52213/EL52253)
(3 for EL52303/EL52313/
EL52333/EL52353)
(4 for EL52403)
(5 for EL52503)
Power adapter for
telephone base
Telephone base
Quick start guide
Quick start guide
EL52103/EL52113/EL52203/
EL52213/EL52253/EL52303/
EL52313/EL52333/EL52353/
EL52403/EL52503
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
TONE
TONE
TONE

User’s manual
EL52103/EL52113/EL52203/
EL52213/EL52253/EL52303/
EL52313/EL52333/EL52353/
EL52403/EL52503
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
Table of contents
TONE
TONE
Getting started
Installation ........................................................................1
Quick reference guide - handset........................... 2
Quick reference guide - telephone base........... 5
Telephone base and charger installation.......... 6
Battery installation and charging.......................... 7
Battery installation................................................ 7
Battery charging..................................................... 8
Wall mount installation.............................................. 9
Tabletop to wall mount installation.............. 9
Wall mount to tabletop installation ...........11
Telephone settings
Menu overview..............................................................12
Handset settings..........................................................13
Ringer volume........................................................13
Ringer tone..............................................................13
LCD language.........................................................14
Set speed dial voicemail number.................14
Clear voicemail indication ...............................15
Key tone....................................................................15
Set date/time.........................................................16
Home area code...................................................17
Dial mode.................................................................17
QUIET mode............................................................18
Telephone base ringer volume.............................19
Telephone operation
Making, answering and ending calls..................20
Making a call ..........................................................20
Temporary ringer silencing..............................20
Answering a call...................................................21
Handset speakerphone .....................................21
Ending a call...........................................................21
Redial.................................................................................22
View numbers in the redial list.....................22
Call a number from the redial list...............22
Copy a number from the redial list to
the directory...........................................................23
Delete a number in the redial list ...............23
Options while on calls..............................................24
Volume control......................................................24
Mute............................................................................24
Flash/call waiting ................................................24
Temporary tone dialing.....................................25
Chain dialing...........................................................25
Join a call in progress .......................................26
Handset locator............................................................27
Web address..................................................................27
Intercom...........................................................................28
Make and answer an intercom call.............28
Answer an incoming call during an
intercom call...........................................................28
Call transfer using intercom..................................29

Directory
Directory overview......................................................30
Shared directory ...................................................30
Directory memory capacity.............................30
Exiting the directory ...........................................30
Create directory entries...........................................31
Create a new directory entry.........................31
Add a predialed telephone number to
the directory...........................................................33
Review the directory..................................................34
Review directory entries...................................34
Search by name....................................................35
Dial, delete and edit a directory entry .............36
Dial a directory number....................................36
Delete a directory entry ...................................36
Edit a directory entry .........................................36
Speed dial ......................................................................38
Assign a speed dial number...........................38
Reassign a speed dial number ......................39
Clear a speed dial location.............................39
Assign your speed dial voicemail
number......................................................................39
Make a call using speed dial..........................40
Check your voicemail using speed dial ....40
Caller ID
About caller ID .............................................................41
Information about caller ID with call
waiting.......................................................................41
About home area code .....................................41
Caller ID log...................................................................42
How caller ID log works ...................................42
Memory match.......................................................42
Caller ID operation.....................................................43
Missed (new) calls indicator ...........................43
Review the caller ID log ...................................43
View dialing options ...........................................44
Dial a caller ID log entry..................................45
Delete caller ID log entries.............................45
Save a caller ID log entry to the
directory....................................................................46
Reasons for missing caller ID information......47
Answering system
Answering system settings.....................................48
Announcement......................................................48
Answer on/off .......................................................50
Call screening ........................................................51
Number of rings....................................................52
Remote access code...........................................53
Message alert tone..............................................54
Recording time......................................................55
Answering system overview ..................................56
Answering system and voicemail
indicators..................................................................56
Using the answering system and
voicemail together...............................................56
Message capacity.................................................57
Voice prompts........................................................57
Call screening ........................................................58
Call intercept..........................................................59
Temporarily turn off the message alert
tone.............................................................................59
Message playback.......................................................60
Options during playback ..................................61
Delete all old messages...................................62
Recording and playing memos.............................63
Record a memo.....................................................63
Play back memos.................................................63
Message window displays.......................................64
Remote access..............................................................65
Remotely access the answering system...65
Appendix
Adding and registering handsets........................67
Deregistering handsets ............................................68
Screen icons, indicator lights and alert
tones..................................................................................69
Screen icons ...........................................................69
Handset indicator lights....................................69
Telephone base indicator lights....................70
Handset alert tones ............................................70
Telephone base alert tones ............................70
Handset display screen messages......................71
Troubleshooting ...........................................................73

Maintenance...................................................................83
Important safety information ................................84
Safety information ...............................................84
Precautions for users of implanted
cardiac pacemakers ............................................86
Pacemaker patients ............................................86
ECO mode................................................................86
Especially about telephone answering
systems .....................................................................86
FCC Part 68 and ACTA..............................................87
FCC Part 15....................................................................88
California Energy Commission battery
charging testing instructions.................................89
Limited warranty..........................................................90
Technical specifications ...........................................93
DECT 6.0 digital technology ...........................93
Telephone operating range.............................93
Index
Index..................................................................................94

You must install and charge
the battery before using the
cordless handset.
See pages 7 and 8 for
easy instructions.
Install the telephone base close to a telephone wall jack and an electrical
outlet not controlled by a wall switch. The telephone base can be placed on a
flat surface or vertically mounted on the wall (page 9-10). For optimum range
and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL- digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 6). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 [phone]. In Canada, dial
1 [phone].
Avoid placing the telephone base too close to:
Communication devices such as television sets, VCRs, or other
cordless telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of the washing machine or
work bench.
•
•
•
•
•
•
•
1
Installation
Getting started

2
TONE
Quick reference guide - handset
CHARGE light
On when the handset is charging in the telephone
base or charger.
DIR/VOLUME
Press to scroll up while in menus (page 12).
Press to increase the listening volume (pages 24
and 61).
Press to show directory entries when the handset is
not in use (page 34).
While entering names or numbers in the directory,
press to move the cursor to the right (page 31).
•
•
•
•
/SPEAKER
Press to turn on the handset speakerphone, press
again to resume normal handset use (page 21).
REDIAL/PAUSE
Press repeatedly to review the last 10 numbers
dialed (page 22).
While entering numbers, press and hold to insert a
dialing pause (pages 20 and 31).
•
•
TONE
Press to switch to tone dialing temporarily during a
call if you have pulse service (page 25).
PHONE/FLASH
Press to make or answer a call (page 20 or 21).
During a call, press to answer an incoming call
when you receive a call waiting alert (page 24).
•
•
1
While reviewing a caller ID log entry, press
repeatedly to add or remove 1 in front of the entry
before dialing or saving it to the directory (page 44).
Press and hold to set or dial your voicemail number
(page 14).
•
•
Getting started

3
Getting started
TONE
CID/VOLUME
Press to scroll down while in menus.
Press to decrease the listening volume (pages 24
and 61).
Press to show the caller ID log when the handset is
not in use (page 43).
While entering names or numbers in the directory,
press to move the cursor to the left (page 31).
•
•
•
•
MENU/SELECT
Press to display the menu (page 12).
Once in the menu, press to select an item or save
an entry or setting (page 12).
•
•
OFF/CANCEL
During a call, press to hang up (page 21).
While using menus, press to cancel an operation,
back up to the previous menu, or exit the menu
display (page 12); or press and hold to exit to idle
mode.
Press and hold while the handset is not in use to
erase the missed call indicator (page 43).
•
•
•
QUIET#
Press and hold to set and turn on the QUIET mode,
or turn it off.
When reviewing a caller ID log entry, press
repeatedly to view other dialing options.
•
•
MUTE/DELETE
During a call, press to mute the microphone (page 24).
While predialing, press to erase digits (page 20).
While reviewing the redial list, directory, speed dial
list or caller ID log, press to delete an individual
entry (pages 23, 36, 39 and 45).
•
•
•
INT
Press to initiate an intercom conversation or transfer
a call.
Quick reference guide - handset

Getting started
4
TONE
Quick reference guide - handset
Using menus
Press MENU/SELECT to enter
the main menu.
Press CID or DIR to scroll
through menu items.
Press MENU/SELECT to select
or modify an item.
Press OFF/CANCEL to
cancel an operation, back up to
the previous menu, or exit the
menu display.
Play messages (page 60)
Answering sys (page 48)
Directory (page 30)
Caller ID log (page 43)
Ringers (page 13)
Set date/time (page 16)
Settings (page 12)
Web address (page 27)
MAIN MENU
Play messages
ECO

5
Getting started
X/DELETE
Press to delete the message currently
playing (page 61).
Press twice to delete all old messages
when the telephone is not in use (page 62).
•
•
/REPEAT
Press to repeat a message (page 61).
Press twice to play the previous message
(page 61).
•
•
/SKIP
Press to skip a message (page 61).
/PLAY/STOP
Press to start or stop message playback
(page 60).
During call screening, press to temporarily
turn the call screening on or off (page 58).
•
•
Message window
Displays the number of messages or other
answering system information.
/ /-VOLUME+
When the telephone is not in use, press to
adjust the telephone base ringer volume
(page 19).
During call screening or message
playback, press to adjust the listening
volume (pages 58 and 61).
•
•
/ANS ON/OFF
Press to turn the built-in answering system
on or off.
/HANDSET LOCATOR
Press to page all handsets (page 27).
Quick reference guide - telephone base

Getting started
6
Telephone base and charger installation
Install the telephone base and charger, as shown below. If you subscribe
to high-speed Internet service (DSL - digital subscriber line) through your
telephone line, you must install a DSL filter between the telephone line cord
and the telephone wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Please contact your DSL service provider for
more information about DSL filters.
The telephone base comes ready for tabletop use. If you want to mount your
telephone on a wall, refer to Wall mount installation on pages 9-11
for details.
Plug the large end
of the charger’s
power adapter into
an electrical outlet
not controlled by a
wall switch.
Ensure the small
end of the charger’s
power adapter is
plugged into the
power jack on
the bottom of the
charger.
IMPORTANT INFORMATION:
Use only the power adapter(s) provided with this
product. To obtain a replacement, visit our website
at www.telephones.att.com or call
1 [phone]. In Canada, dial
1 [phone].
Plug the large end
of the base power
adapter into an
electrical outlet not
controlled by a wall
switch.
Plug the small end
of the base power
adapter into the
power jack on
the bottom of the
telephone base.
Plug one end of the
telephone line cord into
a telephone wall jack.
A DSL filter (not included)
is required if you have DSL
high-speed Internet service.
Route the cords
through the slots.
Plug the other end of
the telephone line cord
into the telephone line
jack on the bottom of
the telephone base.

7
Getting started
TONE
Battery installation and charging
Battery installation
Install the battery, as shown below.
TONE
Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
1. Insert the supplied
battery with the label
THIS SIDE UP facing
up, as indicated.
2. Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
3.
Charge the handset by placing it
face up in the telephone base or
charger. The CHARGE light is on
when charging.
4. To replace the battery, press
the tab and slide the battery
compartment cover downwards.
Lift out the old battery and
disconnect it from the handset.
Follow the instructions to install
and charge the new battery.
CHARGE light
BT162342/BT262342
BT162342/BT262342
BT162342/BT262342
BT162342/BT262342
BT162342/BT262342
BT162342/BT262342
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT162342/
BT262342). To order, visit our website at www.telephones.att.com or call
1 [phone]. In Canada, dial 1 [phone].

Getting started
8
Battery installation and charging
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the following table). If necessary, place the handset in the telephone
base or charger to charge the battery. For best performance, keep the
handset in the telephone base or charger when not in use. The battery
is fully charged after 16 hours of continuous charging. See Technical
specifications on page 93 for battery operating times.
If the screen is blank, you need to charge the handset without interruption
for at least 30 minutes to give the handset enough charge to use the
telephone for a short time. The screen shows Low battery until you have
charged the battery without interruption for at least 30 minutes. The
following table summarizes the battery charge indicators and actions to take.
notes:
If you are on a call in low battery mode, you hear 4 short beeps every 50 seconds.
If no battery is installed in the handset when you place it in the telephone base or charger,
the screen shows No battery. Follow the instructions in Battery installation on page 7 to
install the battery.
•
•
After you install your telephone or power returns following
a power outage, the handset will prompt you to set the
date and time (see page 16). To skip setting the date and
time, press OFF/CANCEL.
Battery indicators Battery status Action
The screen is blank or shows
Put in charger.
Battery has no or very little
charge. The handset cannot
be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and flashes.
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows HANDSET X
and the battery icon shows .
Battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.
Date: MM/DD/YY
ECO

9
Getting started
Wall mount installation
The telephone base comes ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with
a standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronics retailers. Professional assistance may be required to install the
mounting plate.
Tabletop to wall mount installation
To change the telephone base from tabletop installation to wall mount
installation, make sure you first unplug the power adapter from the electrical
outlet and the telephone line cord from the telephone wall jack.
Plug the power cord and telephone line into the telephone base. If you
are using a DSL filter, plug the other end of the telephone line into the
filter. Route the telephone line cord (or DSL filter) through the wall mount
bracket hole.
Position the telephone base, as shown below. Insert the extended tabs
(see illustration 2) of the wall mount bracket into the slots on the back of
the telephone base (marked B). Push the telephone base down until it is
securely in place.
1.
2.
A DSL filter (not included) is
required if you have DSL
high-speed Internet service.
Wall mount
bracket
12

Getting started
10
Wall mount installation
A DSL filter (not included) is
required if you have DSL
high-speed Internet service.
DSL filter
Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch.
Align the holes on the wall mount bracket with the standard wall plate
and slide the wall mount bracket down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties.
3.
4.
4
3

11
Getting started
Wall mount installation
Wall mount to tabletop installation
To change the telephone base from wall mount installation to tabletop
installation, follow the steps, as mentioned below.
If the telephone line cord and power adapter cord are bundled, untie
them first.
Push the telephone base up to detach it from the wall mount bracket.
Unplug the telephone line cord (or DSL filter) from the wall. Unplug the
power adapter from the power outlet.
Push the wall mount bracket up to remove it from the wall.
Refer to Telephone base and charger installation on page 6 to install the
telephone base.
1.
2.
3.
4.

12
Telephone settings
Menu overview
Use the menu to change the telephone settings.
Press MENU/SELECT in idle mode (when handset is not in use) to enter the
main menu.
Press CID or DIR to scroll through menu items.
Press MENU/SELECT to select or save the indicated item.
-OR-
Press OFF/CANCEL to cancel an operation, back up to the previous
menu or exit the menu display. Press and hold OFF/CANCEL to cancel
an operation and return to idle mode.
1.
2.
3.

13
Telephone settings
Handset settings
Ringer volume
You can set the handset ringer volume level (1-6), or turn
the ringer off. When the ringer is off, and Ringer off
appears on the handset screen.
Press MENU/SELECT in idle mode to enter the main menu.
Press CID or DIR to scroll to Ringers, then press
MENU/SELECT.
Press MENU/SELECT to select Ringer volume.
Press CID or DIR to sample each volume level.
Press MENU/SELECT to save your preference.
notes:
Changing the handset ringer volume does not affect the base ringer volume. For more
information on the base ringer volume, see Telephone base ringer volume on page 19.
The handset ringer volume also determines the ringer volume of intercom calls and
paging tones.
If the handset ringer volume is off, that handset ringer is silenced for all incoming calls.
However, that handset still plays the paging tone when responding to the handset locator
feature (see Handset locator on page 27).
While the telephone is ringing, press OFF/CANCEL or MUTE/DELETE to silence the ringer
temporarily on that handset only (see Temporary ringer silencing on page 20).
Ringer tone
You can choose one of 10 ringer tones for the handset.
Press MENU/SELECT in idle mode to enter the main menu.
Press CID or DIR to scroll to Ringers, then press
MENU/SELECT.
Press CID or DIR to scroll to Ringer tone, then press
MENU/SELECT.
Press CID or DIR to sample each tone.
Press MENU/SELECT to save your preference.
note: If you turn off the handset ringer volume, you will not hear ringer tone samples.
1.
2.
3.
4.
5.
•
•
•
•
1.
2.
3.
4.
5.
Volume:
Ringer volume
ECO
ECO
Ringer tone
ECO
Tone: 1
ECO

14
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
Press MENU/SELECT in the idle mode to enter the
main menu.
Press CID or DIR to scroll to Settings, then press
MENU/SELECT.
Press MENU/SELECT to select LCD language.
Press CID or DIR to select English,Français
or Español.
Press MENU/SELECT twice to save your preference.
note: If you accidentally change the LCD language to French or Spanish, you can reset it
back to English without going through the French or Spanish menus. Press MENU/SELECT in
idle mode, then enter 364# using the dialing keys. You hear a confirmation tone.
Set speed dial voicemail number
If you subscribe to a voicemail service offered by your telephone service
provider, you can save the voicemail number to 1on each handset for
easy access. When you want to retrieve voicemail messages, press and hold
1. Contact your telephone service provider for more information and
assistance about your voicemail service.
To set your voicemail number:
Press MENU/SELECT in idle mode to enter the main menu.
Press CID or DIR to scroll to Settings, then press
MENU/SELECT.
Press CID or DIR to scroll to Voicemail #, then press
MENU/SELECT.
Use the dialing keys to enter the voicemail number
(up to 30 digits).
Press MENU/SELECT to save. The handset shows
VM # saved and the stored number.
-OR-
If it is your first time to set the voicemail number:
Press and hold 1 in idle mode.
Use the dialing keys to enter the voicemail number (up to 30 digits).
Press MENU/SELECT to save. The handset dials the saved voicemail number.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
1.
2.
3.
LCD language
ECO
English
ECO
Voicemail #
ECO
Voicemail #
-
ECO