AT&T AirTies 4971 User manual

Extender (4971)?
AT&T Wi-Fi Extender (4971)
What Do The Lights Mean?
Complete guide to the information the LED
lights on your AT&T Wi-Fi Extender provide.
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Display & Notification Light
Front Service LED Color Meaning
Off Off No power or Wi-Fi Extender has been rebooted. Make sure the Wi-Fi Extender is plugged in to a working wall
outlet and the back power LED is green.
Solid White Your Wi-Fi Extender is connected. Enjoy AT&T internet Service!
Blink White Your Wi-Fi Extender is starting up or connecting to the hub’s Wi-Fi, please wait during this time.
Blink Green
(slow) Powered up and waiting to be paired.
Solid Red
The Wi-Fi Extender failed to pair. It may be connected through a 3rd party router. Please reset by pressing the
red reset button on the back of the extender, then connect an Ethernet cable between the Wi-Fi Extender and
the Wi-Fi Gateway to pair. This could also mean Extended Wi-Fi Service is NOT active. If the Solid RED light
persists, contact ATT.com/support.
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies.

Display & Notification Light (cont’d)
Display & Notification Light
Front Service LED Color Meaning
Blink Red
(slow)
Your Wi-Fi Extender is having connection issues. Please check for a loose, disconnected or damaged Ethernet
cable. Or It may be too far from the Wi-Fi Gateway. Also see WPS section
Blink Amber
(slow)
Software updating. Please wait until the light turns back to solid white. Do not unplug the Wi-Fi Extender during
this process.
Pulsing Red/Green
(fast)
Your Wi-Fi Extender is configured and connected, but its placement may not be optimal for best performance.
It could be too far from the Wi-Fi Gateway or another extender. Try to move it to a closer location.
Blink Red
(fast)
Your Wi-Fi Extender has been rebooted. Please wait while it starts up until the light turns solid white or see
reboot sequence.
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies.

diagram
Front
Service LED
WPS
Button LED
Ethernet
Port LED
Ethernet
Port LED
Reset
Button
Power Jack
LED
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies.

WPS LED (back of hub)
Front Service LED Rear WPS light Color Meaning
Off White/ WPS Off Extender is working properly. Press the back WPS button to begin pairing and observe
Service LED on the front of the Wi-Fi Extender.
Blink Green
Take action on the Wi-Fi device you are trying to connect. You may also choose to add an
Ethernet cable from the extender’s back ethernet port to the hub’s ethernet port to
connect
Solid Green WPS Pairing is successful.
Blink Red
(Fast)
Your Wi-Fi Extender detected multiple Wi-Fi devices trying to connect via WPS. Please wait
before trying again.
Blink Red
(Slow)
Attempt to connect your Wi-Fi devices using WPS has failed. Please press the WPS button
to try again.
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies.