AT&T activeARC ARC1000MAP Instruction sheet

Conguration Manual
Quick Start Guide
ARC1000MAP ARC2000MAP
AT&T activeARC®Performance Access Points
ARC1000MAP Single band IEEE802.11N
Access Point

i
ARC1000MAP User’s Manual
Welcome!
This User’s Manual details how to set up the AT&T activeARC®ARC1000MAP access point for the very first time.
Intended audience
This guide is designed to be used by network managers, administrators, and technicians who are responsible for installing, networking
equipment in enterprise and service provider environments. Knowledge of telecommunication and internet protocol (IP) technologies
is assumed.
Finding product documentation
The AT&T activeARC®product and support documentation consists of a variety of manuals, installation guides, videos, knowledge
articles, sample designs, troubleshooting, and FAQ guides to assist you with the deployment of your new and innovative solution.
These and other documents are available for download at http://att.com/activearc or via the AT&T activeARC®Focus Member portal at
http://activearc.att.com/reseller/index.php.
To view PDF files, use Adobe Acrobat Reader®5.0 or newer. Download Acrobat Reader for free from the Adobe website:
http://www.adobe.com/products.
Find additional documentation at: http://att.com/activearc.
Contact information
Phone: 855.MYARC11 (855.692.7211)
E-mail: [email protected].com
[e-mail]
Icons
Table of Contents Contact Previous Page Next Page

ii
ARC1000MAP User’s Manual
Welcome! ...........................................................................................i
Intended audience ................................................................................................. i
Finding product documentation ........................................................................ i
Contact information .............................................................................................. i
Icons .......................................................................................................................... i
Table of contents.............................................................................ii
Introduction...................................................................................... 1
AT&T activeARC®series features .......................................................................2
Supported features of AT&T activeARC®web management.......................2
Before you start .............................................................................. 3
Package Contents .................................................................................................3
Setting up the access point.................................................................................3
How to log in to your new access point...................................... 4
ARC1000MAP port diagram................................................................................4
Login steps.............................................................................................................. 5
Quit web network management.........................................................................6
FIT/FAT mode ......................................................................................................... 7
Introduction to the AT&T activeARC®web management ..... 9
Function definitions..............................................................................................9
Basic Settings..................................................................................11
Description of this access point ............................................................. 11
Device information .................................................................................... 11
Administrator password .......................................................................... 12
Serial settings............................................................................................. 12
System settings ......................................................................................... 12
Status ...............................................................................................13
Interfaces .............................................................................................................. 13
Wired settings ............................................................................................ 13
Wireless settings ....................................................................................... 13
Explanation ................................................................................................. 14
Transmit/Receive ................................................................................................ 14
Access Point information status............................................................ 14
Client Association................................................................................................ 15
Advanced Configuration..............................................................16
Ethernet Settings ................................................................................................ 16
Wireless Settings................................................................................................. 17
Radio....................................................................................................................... 18
VAP (Virtual Access Point)................................................................................. 19
Setting security through VAP ................................................................ 20
Setting up Static WEP security configuration ................................. 21
Setting up WPA Personal security configuration............................ 21
Setting up WPA Enterprise security configuration.........................22
Setting None as your security configuration ...................................23
AP modes...............................................................................................................24
Provisioning over NAT.................................................................. 25
NAT provisioning configuration ...................................................................... 26
NAT Ports .................................................................................................... 26
Access point NAT configuration ........................................................... 26
Services .......................................................................................... 27
Web Server............................................................................................................27
NTP..........................................................................................................................27
Table of contents

iii
ARC1000MAP User’s Manual
Maintenance ..................................................................................28
Configuration management ............................................................................ 28
Resetting an access point to default configuration......................... 28
Saving current configuration file to a backup location via HTTP... 28
Saving current configuration file to a backup location via TFTP ... 29
Restoring a previously saved file via HTTP ......................................... 29
Restoring a previously saved file via TFTP.......................................... 30
How to reboot the access point ............................................................ 30
Upgrading AP firmware ...................................................................................... 31
Firmware upgrade section and definition............................................ 31
Using HTTP to upgrade firmware versions.......................................... 31
Using TFTP to upgrade firmware versions...........................................33
Regulatory and compliance....................................................... 35
Warranty ........................................................................................ 40

1
ARC1000MAP User’s Manual
Introduction
AT&T activeARC®Series access points are designed for performance
in small business environments. The ARC1000MAP is a single band
IEEE802.11b/g/n access point (AP). This AP can be FAT (stand-
alone intelligent APs) or FIT (controlled by the active500EM).
This flexibility gives businesses the ability to manage their data
networking infrastructure; creating efficiency and performance.
Performance
Data networks need to perform better in light of the growing
demand for connection, security, and performance at the wireless
edge of the network. Wireless access points must handle the initial
demand for Wi-Fi®connectivity as smart devices flood business
environments. The AT&T activeARC®ARC1000 intelligent access
point enables IT staff with management tools and features to meet
the growing needs of network users.
The AT&T activeARC®Series access point supports up to 32 performance users and load balances those users across various
frequency bands to ensure optimal resource use. Moreover, a business can set different levels of user access rights, as well as rate limit
a user by MAC and IP address. Flexible and feature-rich, the ARC1000 AP is a performance tool at the edge of the computer network.

2
ARC1000MAP User’s Manual
AT&T activeARC®series features
Featured data support
• IPv4 Support
• IPv6 Support
• Supports static and DHCP connection
types
• VLAN Support
• IGMP Multicasting
Security
• Static WEP 64
• Static WEP 128
• WPA Personal (TKIP)
• WPA2 personal (TKIP/CCMP (AES))
• WPA Enterprise (RADIUS Support)
Wireless
• Supports 2.4 GHz wireless radios
• Supports IEEE802.11b/g/n modes
• Data rates up to 300Mbps
• Supports 16 SSIDs
Configuration status
• Interfaces
• Transmit/Receive
• Client Associations
Advanced configuration
• Ethernet Settings
• Wireless Settings
• Radio
• VAP
• AP Mode
Maintenance
• Configuration
• Upgrade
Supported features of AT&T activeARC®web management
• The operating systems supported by AT&T activeARC®web network management include the following: Windows XP®, Windows
Server®Enterprise Edition, Windows Server®Standard Edition, Windows Vista®, Windows 7®, Windows 8®, Linux®, and MAC®OS X
10.6/10.7.
• The browsers supported by AT&T activeARC®web network management include the following: Microsoft Internet Explorer®8.0 and
higher, Firefox®3.0, Google Chrome™, Safari®including higher versions of these browsers.
• The firewall of the Windows operating system limits the number of connected TCP. Occasionally, the page cannot be opened when
using web network management. To avoid this situation, turn off the firewall of the Windows operating system.
• After the software version of the access point has updated, clear the cache data of the browser before logging in to the access
point through the web network management. Otherwise, the content of AT&T activeARC®web network management may not be
fully displayed.

3
ARC1000MAP User’s Manual
Before you start
Package Contents
Unpack the contents to verify:
• AT&T activeARC®ARC1000MAP
• 12V Power Adapter
• Wall-mount kit (kit also used for ceiling-mounting)
• Screw kit
• Support Contact and Set Up Instruction guide
Setting up the access point
Using your web browser to access and manage your new ARC1000MAP is a very simple process.
1. Power up the access point using the included 12V power adapter.
2. Connect your access point to your PC with an Ethernet cable (not provided).
3. Configure your PC/laptop IP address.
4. Launch your supported web browser and type in the IP address of the unit which is 192.168.1.10.
5. Enter the username admin and password admin.

4
ARC1000MAP User’s Manual
How to log in to your new access point
ARC1000MAP port diagram
ARC1000MAP LED diagram
2.4G LAN PWR
Light display on top of AP
Security
Lock
Power
Input for
external power
supply
Network/PoE
Port
RJ-45 data
connection
Reset
To reset the
unit to factory
default
Console
RJ-45 port to
access CLI
management
Wireless
Indicators
Blinks when
wireless is
enabled
LAN
Lit shows
Ethernet link
Power
Lit when powered
up

5
ARC1000MAP User’s Manual
Login steps
1. Power up the access point
Plug your device into electrical sockets using the 12V power adapter included with the access point. The ARC1000MAP indoor AP
supports local power and PoE power. Users can choose their method according to their actual network environment. Check to make
sure the power is properly grounded before powering up the unit. After adding power, check to make sure that the PWR LED on the
AP lights up.
2. Connect the access point to your PC
Use a RJ-45 Ethernet cable (not included) to connect a PC or laptop to the access point’s PoE port. The LED marked LAN will light
up after an Ethernet cable is successfully connected to the access point and PC port.
or
Figure 1.1: Environment of web network management
3. Configure your PC/laptop IP address
Configure the TCP/IP address on your PC or laptop so that it’s within the same TCP/IP address range as the access point. You will
need to set the address as a Static IP address. For more information on how to do this, please refer to your PC’s operating system
manual. For example, change the IP address to 192.168.1.0/24 to ensure that both the PC and the device are in the same IP subnet.
The default IP address of the access point is 192.168.1.10. Once completed, if needed, ensure that the PC can communicate with the
access point by running a Ping Test. If you’re not sure how to conduct a ping test on your machine, please consult your PC manual
or an online resource. Running a ping test might differ based on your operating system or type of PC/laptop manufacturer.
4. Launch your PC’s web browser
Open up a web browser and type http://192.168.1.10 in the address bar, and then press Enter.

6
ARC1000MAP User’s Manual
5. Enter the username and password
On the login page, as shown in Figure 1.2 below, type admin in both the Username field and in the Password field, then click Login.
Log on screen after entering TCP/IP address Management interface visible after entering user/password
Figure 1.2: Web network management login page Figure 1.3: Home page of web network management
Quit web network management
Click Log Off on the upper right-hand corner on the Web Network Management page to quit and exit. For security purposes, if the

7
ARC1000MAP User’s Manual
system is left unattended for more than 5 minutes, the user will be logged out. The user will be required to log back into the web
management interface to continue configuring the access point.
If the first screen you see is one with a limited blue navigation side bar as in Figure 1.4 below, then your access
point is in FIT (controller managed) mode. To operate the access point in FAT (stand-alone) mode, ensure
your AP mode is set to FAT mode. The default mode is FIT.
Note
FIT/FAT mode
FIT mode is designed to operate with an AT&T activeARC®Access Controller (AC).
Figure 1.4: Web management interface in FIT mode
To change from FIT (controller managed) to FAT (stand-alone) follow these three simple steps:
1. Select AP Mode from the navigation bar.
2. Select Mode FAT.

8
ARC1000MAP User’s Manual
3. Click Update.
Wait until the unit has refreshed the browser screen. You will need to log in after the refresh.
Figure 1.5: Configure Managed AP Administrative Mode page

9
ARC1000MAP User’s Manual
Introduction to the AT&T activeARC®web management
Function definitions
Figure 1.6 provides a quick view of the AT&T activeARC®management features:
Figure 1.6: AT&T activeARC®management features

10
ARC1000MAP User’s Manual
Menu/label Sub-menu label Description
Basic settings Shows the IP address, hardware version, firmware version,
MAC address, and device information. The administrator
password, serial ports configuration, and System Settings
can also be configured.
Status Interfaces Shows the real-time wired and wireless configuration of the
AP.
Transmit/Receive Shows the virtual AP-enabling situation and the statistic of
sending and receiving packets of the AP.
Client associations Shows the information of sending and receiving packets of
the terminal, which has been associated with the AP.
Advanced Configuration Ethernet settings Configures the related wired configuration of the AP,
including host name, management VLAN, untagged VLAN,
connection type (DHCP/Static IP selection), and DNS server.
Wireless settings Configures the related wireless configuration of the AP,
including country code, RF switch, wireless mode, and
channel.
Radio Configures the detailed RF parameters, including RF switch,
wireless mode, channel, channel bandwidth, primary channel,
supporting short protection interval, STBC mode, protection,
beacon frame interval, DTIM interval, fragment threshold,
RTS threshold, maximum associated terminals number
(maximum stations), transmission power, multicast rate, and
supported rate.
VAP Configures the authentication mode of the virtual AP and the
related configuration.
Modes of AP Configures the modes and IP address of the AP.
Services Web server Configures the http server status, HTTP server port,
maximum number of users, and timeout of the page.
NTP Configures the NTP server status, NTP server IP address, and
NTP update interval.
Maintenance Configuration Restarts the AP and restores it to factory configuration;
imports and exports files.
Upgrade Upgrades firmware of the AP.

11
ARC1000MAP User’s Manual
Basic Settings
Basic Settings shows detailed information about the ARC1000MAP access point and allows users to set administrator passwords, and
adjust serial settings and system settings.
Description of this access point
Item Description
IP Address Shows the current access point’s IP address.
IPv6 Address Shows the IPv6 address of the current access
point.
IPv6 Autoconfigured
Global Addresses
Shows the IPv6 auto configured global
address of the access point.
IPv6 Link Local
Address
Shows the IPv6 link local address of the
current access point.
MAC Address Shows the current access point’s MAC
address.
Firmware Version Shows the current access point’s firmware
version.
Device information
Item Description
Product Identifier Shows the current access point’s product
name.
Hardware Version Shows the current access point’s hardware
version.
Serial Number Shows the current access point’s serial
number.
Device Name Shows the name of the current access point.
Device Description Shows the current device’s description.
Figure 1.7: Basic settings tab in web management

12
ARC1000MAP User’s Manual
Administrator password
Item Description
Current Password Type the current administrator password.
New Password Type the new password.
Confirm New
Password
Retype the new password. It must be identical
to the value in the New Password field.
Serial settings
Item Description
Baud Rate Select the data transmission rate (Baud Rate). Baud rate of 115200 is the default.
System settings
Item Description
System Name Type the company name or AP name.
System Contact Type the contact name.
System Location Type the device location.

13
ARC1000MAP User’s Manual
Status
Status provides data, including network information, statistics of sending and receiving IP packets, and the associated terminal. The
following overview will show users how to view, edit, and change a variety of setting associated with their new edge wireless device.
Interfaces
Wired settings
Item Description
MAC Address Displays the access point’s MAC address.
Management VLAN ID Displays the current access point’s VLAN ID.
IP Address Displays the current access point’s IP address.
Subnet Mask Displays the current access point’s subnet mask.
IPv6 Address Displays the static IPv6 address of the access point.
Static IPv6 Address
Prefix Length
Displays the prefix length of the static IPv6 address.
IPv6 Autoconfigured
Global Addresses
Displays the automatically configured IPv6 address
list.
IPv6 Link Local
Address
Displays the automatically configured IPv6 address
list.
Default IPv6 Gateway Displays the default IPv6 gateway of the access point.
DNS-1 Displays the IP address of the DNS-1 server for the
access point.
DNS-2 Displays the IP address of the DNS-2 server for the
access point.
Default Gateway Displays the access point’s default gateway.
Wireless settings
Item Description
MAC Address Displays the MAC address information of RF1 (Radio 1).
Mode Displays the wireless mode information of RF1 (Radio 1) .
Channel Displays the channel information of RF1 (Radio 1).
Figure 1.8: Status tab in web management

14
ARC1000MAP User’s Manual
Explanation
Click Edit to link to the wired and wireless configuration page.
Transmit/Receive
Access Point information status
Access Point Information Status shows the physical ports and the status of the virtual AP.
Item Description
Interface The name of Ethernet port or VAP port.
Status This shows the current status of the
networked device. It shows ‘up’ for on and
‘down’ for off.
MAC Address MAC address of the specific port (interface).
Every interface of the AP has the unparalleled
MAC address. Each RF interface has a
different MAC address.
VLAN ID VLAN number (VLAN ID). You can use VLAN
to create multiple internal and customer
networks on the same AP.
Name (SSID) Wireless network name, also named SSID,
which indicates the WLAN.
Item Description
Interface The name of the Ethernet port or VAP port.
Total Packets Displays the number of the packets that the AP sent (in the sending packet table) or received (in the receiving packet
table).
Total Bytes Displays the number of the bytes that the AP sent (in the sending packet table) or received (in the receiving packet
table).
Total Dropped Packets Displays the number of the sent (in the sending packet table) or received (in the receiving packet table) packets that
the AP dropped.
Total Dropped Bytes Displays the number of the sent (in the sending packet table) or received (in the receiving packet table) bytes that the
AP dropped.
Errors Displays the total number of errors the AP sent or received.
Figure 1.9: Transmitting/Receive tab in web management

15
ARC1000MAP User’s Manual
Client Association
Associated terminal showing:
Item Description
Network The SSID of the terminal
associated network
Station The MAC address of the
associated terminal
Station and Client are the same thing.
These are the users of the system.
Note
Item Description
Status Authenticated The IEEE 802.11 authentication status.
Associated The IEEE 802.11 association status.
From Station Packets The number of packets and bytes received from the terminal and the number of dropped
packets and bytes after being received.
Bytes
Dropped Packets
Dropped Bytes
To Station Packets The number of packets and bytes the terminal received and the number of dropped packets
and bytes in transmission.
Bytes
Dropped Packets
Dropped Bytes
Figure 1.10: Client Association tab in web management

16
ARC1000MAP User’s Manual
Advanced Configuration
Advanced Configuration includes wired configuration, wireless configuration, configuring RF parameters, virtual AP, and AP modes.
Ethernet Settings
Item Description
Host Name The AP host name.
MAC Address The AP Ethernet port’s MAC address.
Management VLAN ID Used to access the VLAN that is associated
with the IP address of the AP.
Untagged VLAN If the untagged VLAN is disabled, all packets
will be marked with the same VLAN number.
Untagged VLAN ID The packet transmitted in this VLAN has no
tagged VLAN number.
Connection Type Type of connection to configure the IP
address for the AP.
Static IP Address Configure the static IP address. If the
connection type selected is DHCP, this
property cannot be used.
Subnet Mask Configure the subnet mask. If the connection
type selected is DHCP, this property cannot
be used.
Default Gateway Configure the default gateway. If the
connection type selected is DHCP, this
property cannot be used.
DNS Server Configure the DNS mode. Under the manually
appointed mode, the DNS address can be
configured to analyze the domain name.
Item Description
IPv6 Admin Mode If the IPv6 Admin Mode is enabled, the access point can be managed via the IPv6 address. If both IPv4 and IPv6 are
enabled, IPv4 will be preferred.
IPv6 Auto Config
Admin Mode
If enabled, the access point sets the IPv6 address automatically.
Static IPv6 Address Displays the static IPv6 address of the access point.
Figure 1.11: Advanced Configuration tab in web management