ATEN KX Series User manual

KX Series & CCKM
KVM over IP Extender and
KVM over IP Matrix Manager
User Manual

KVM over IP Matrix System User Manual
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Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

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Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is oHS compliant.

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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS
CO ECT BEFO E USE.
International http://eservice.aten.com
International 886- -869 -6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 8 - -467-6789
North America 1-888-999-ATEN ext 4988
1-949-4 8-1111

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Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

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Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
KX99 0
1 KX9970T 5K DisplayPort KVM over IP Transmitter
1 KX9970 5K DisplayPort KVM over IP eceiver
1 DisplayPort cable (KX9970T only)
1 USB Type-A to Type-B cable (KX9970T only)
1 power adapter
1 foot pad set (4 pcs)
1 user instructions
KX99 0F
1 KX9970FT 5K DisplayPort KVM over IP Transmitter
1 KX9970F 5K DisplayPort KVM over IP eceiver
1 DisplayPort cable (KX9970FT only)
1 USB Type-A to Type-B cable (KX9970FT only)
1 power adapter
1 foot pad set (4 pcs)
1 user instructions

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Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
KX9970 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
KX9970F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Supported Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CCKM Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Virtual Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KX9970T (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KX9970T (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KX9970R (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
KX9970R (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
KX9970FT (Transmitter) Front View . . . . . . . . . . . . . . . . . . . . . . . . . 14
KX9970FT (Transmitter) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . 14
KX9970FR (Receiver) Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
KX9970FR (Receiver) Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2. Hardware Setup
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Attaching the Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KX9970 Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
KX9970 Point-to-Point Installation Diagram . . . . . . . . . . . . . . . . . . . . 4
KX9970F Point-to-Point Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
KX9970F Point-to-Point Installation Diagram . . . . . . . . . . . . . . . . . . . 7
KX9970 LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

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KX9970 Network Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . 30
KX9970F LAN Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
KX9970F Network Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . 3
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Exit OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Default IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
KX I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 3. OSD Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Invoking the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
OSD Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Non-OSD Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Reverting to Previous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Microphone Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
OSD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Logging in for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
OSD Matrix Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
List Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Profile Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Push Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Pull Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 4. Software Installation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
KVM over IP Matrix Manager Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Upgrading License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Linux Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 5. Browser / Telnet Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

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The KVM over IP Matrix Manager Main Page . . . . . . . . . . . . . . . . . . . . . 75
Web Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Interactive Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Adding Transmitters and Receivers . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Adding Network Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Instant Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
RS- 3 / Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
RS- 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
1. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
. Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
3. System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Chapter 6. System Status
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
SFP+ Module and Power Detection. . . . . . . . . . . . . . . . . . . . . . . . 95
Transmitter Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Copy & Paste. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Virtual Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Transmitter Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Transmitter Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
SFP+ Module and Power Detection. . . . . . . . . . . . . . . . . . . . . . . 106
Receiver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Copy & Paste. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Receiver Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Video Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Receiver Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Network Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0
Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 0
Modifying Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Deleting Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3
Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4
Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5

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Assigning Device Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5
Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7
Adding a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 8
Adding a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 7. System Settings
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Connection Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
FW Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Chapter 8. Connections
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 9. Scheduled Profile
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Chapter 10. Sessions
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Chapter 11. ATEN Matrix Link
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Accessing CCKM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Adjusting Preview Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Searching for a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Checking a Receiver’s Tx-Connection . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting Tx-Rx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Access Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

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Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Chapter 12. Firmware Upgrade Utility
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Chapter 13. CLI Commands
Serial Control Protocol Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Device/Profile Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Switch Port Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Mute Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Profile Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
EDID Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
RS- 3 Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
OSD Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
List Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Read Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 00
Set Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04
Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
KX9970T / KX9970FT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
KX9970R / KX9970FR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Optional Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
Dual Rack Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
Transmitter Dual Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
Receiver Dual Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Single Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Reset All Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

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xii
Default Password Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
RS- 3 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Transmitter Front RS- 3 Port . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Multicast IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
KX Multicast Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Multicast IP Formula . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
If X is between 0 ~ 1 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
If X is between 1 8 ~ 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
If X is 19 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Keys to Network Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Build a Network Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Other Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . 36
Layer or Layer 3 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
What Stackable Switches Can do: . . . . . . . . . . . . . . . . . . . . . . . 37
Switch Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring Switches and KX Devices . . . . . . . . . . . . . . . . . . . . . . . 38
KX transmitter Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Recommended Network Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 40
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 4
Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 4
Setup CCKM Server IP address on Windows . . . . . . . . . . . . . . . . . . . . 43
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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xiii
About This Manual
This manual is provided to help you get the most out of your KVM over IP
Matrix System. It covers all aspects of the device and system, including
installation, configuration, and operation.
The KVM over IP Extender models covered in this user manuals are:
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KVM over IP Matrix
System, its purpose, features, and benefits, with its front and back panel
components described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, OSD Operation, explains the fundamental concepts involved in
operating the KX9970 / KX9970F, and provides a complete description of the
On Screen Displays (OSDs) and the functions contained.
Chapter 4, Software Installation, explains the administrative procedures
that are required to download and install the KVM over IP Matrix Manager on
Windows and Linux systems.
Chapter 5, Browser / Telnet Operation, explains how to log in to the
KVM over IP Matrix Manager with a web browser, and describes the various
functions provided.
Chapter 6, System Status, explains how to use the KVM over IP Matrix
Manager’s system status panel to manage transmitters, receivers, switches,
users, profiles, and logs.
Chapter , System Settings, explains the KVM over IP Matrix Manager’s
system settings, which are categorized into General, ANMS, LDAP/AD,
ADIUS, TACACS+ authentication, F/W Upgrade, edundancy, Backup/
estore, Certificates, and Sessions tabs.
Chapter 8, Connections, describes how to use the KVM over IP Matrix
Manager ‘s connections panel to quickly view, connect, and disconnect
Transmitter- eceiver connections.
Models Product Names
KX9970 5K DisplayPort KVM over IP Extender (Transmitter & Receiver)
KX9970F 5K DisplayPort KVM over IP Extender (Transmitter & Receiver)

KVM over IP Matrix System User Manual
xiv
Chapter 9, Scheduled Profile, describes how to use the KVM over IP
Matrix Manager’s scheduled profile panel to view and manage profile
schedules.
Chapter 10, Sessions, describes how to use the KVM over IP Matrix
Manager’s sessions panel to view and disconnect user sessions.
Chapter 11, ATEN Matrix Link, introduces the ATEN Matrix (Instant)
Link app, which allows users to monitor and manage the CCKM server
remotely from an iPad.
Chapter 12, Firmware Upgrade Utility, explains how to download and
use the Firmware Upgrade Utility for upgrading the firmware of the devices
connected.
Chapter 13, CLI Commands, provides a complete list of the serial
protocol and TCP/IP commands used when utilizing the S-232 serial port or
a network connection to configure the KX devices.
Appendix, provides the technical and troubleshooting information of KX
devices at the end of the manual.
Note:
ead this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or connected
devices.
The product may be updated, with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/

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xv
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
>Indicates selecting consecutive options (such as on a menu or
dialog box). For example, Start > Run means to open the Start
menu, and then select Run.
Indicates critical information.

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1
Chapter 1
Introduction
Overview
The KX9970 / KX9970F 5K DisplayPort Single Display KVM over IP
Extender consists of a high performance IPbased transmitter (KX9970T /
KX9970FT) and a receiver (KX9970 / KX9970F ), where the transmitter
can transmit a computer’s keyboard, video, mouse, and USB signals to the
receiver for providing separate console accesses from both the transmitter’s
and receiver’s locations. The setup allows extended access to computer
systems via a USB console (USB keyboard, USB mouse, DisplayPort monitor)
over Intranet, enabling users to place the computers in secure and temperature-
controlled environments, which may be isolated from the user workstation.
The KX9970 / KX9970F each support one DisplayPort video display for
delivering video resolutions of up to 5K (5120 x 2880 @ 30 Hz), and offer
flawless and lossless video quality with extremely low latency. Each KX9970
extender model is equipped with one J-45 port and two SFP+ slots while
KX9970F is only equipped with two SFP+ slots. 10-Gbps SFP+ fiber module
expansions are supported for fiber optic network connections and a
transmission distance of up to 10 km. For connection flexibility, both the
KX9970 transmitter and receiver models can be connected either directly to
each other or via a high-speed network over a copper-based or fiber-based
LAN. The KX9970 / KX9970F also features dual power supply capability for
power redundancy to ensure reliable services. The KX9970 / KX9970F can be
set up at the workstation, mounted onto a wall or at the rear of a rack with its
space-saving 0U rack-mount design.
As an IP-based matrix extender, the KX9970 / KX9970F can be installed in
flexible configurations, including point to point, point to multipoint, multipoint
to point, and multipoint to multipoint. When combined with the KVM over IP
Matrix Manager (CCKM), it can be integrated into a KVM over IP matrix
system (multipoint-to-multipoint) for providing more flexible applications in
different working environments.
By integrating CCKM with KX9970 / KX9970F, IT administrators can benefit
from advanced features such as auto detection of all KX9970 / KX9970F
devices on the same subnet for the sake of fast installation or configuration,
username / password authentication and authorization, and the ability to define
different types of connections that can be switched and shared. Security

KVM over IP Matrix System User Manual
features of the KX9970 / KX9970F include 256-bit AES encryption for
secured data transmissions, as well as ADIUS, LDAP, Active Directory,
TACACS+ for 3rd-party authentication services. In conclusion, the KX9970 /
KX9970F is the most cost-effective and convenient way to provide full digital
extension for control room applications through a network.
Note: The SFP+ module (2A-141G / 2A-142G) is sold separately. Contact
your ATEN dealer for product information.

Chapter 1. Introduction
3
Features
Advanced Features
1
Lossless video compression up to 5120 x 2880 including UHD or DCI
with zero latency
Native DP signal processing with color depth 24, 30, 36 bits
Supports HD 10, Adobe GB
Supports USB isochronous transfer to enable USB camera and USB
speaker usage between transmitter and receiver
ATEN Matrix Link – allows users to instantly link transmitters and
receivers to perform real-time port and profile switching on an iPad
Boundless Switching - simply moves the mouse cursor across screen
borders to switch between different receivers ( x)
Push and Pull – shares content instantly to/from a single x or video wall
by just one click
Video walls – creates multiple video walls with up to 12 x 12 (144 displays
max.) in each layout
Advanced Scheduling – improves efficiency and saves costs by allowing
connections to be set based on time and date
Virtual Transmitter – independently streams video, audio, USB, and serial
sources from different Tx
Internal and external authentication support – supports LDAP, Active
Directory, ADIUS and TACACS+
Advanced User Authorization Settings – administrators can set up to four
access modes on Tx devices for collaboration or prevention of interference
among users
Configurable user and group permissions for access and control of KX
devices
Tx grouping of up to 4 sets of KX transmitters to support multi-display
applications
x access control – users at the Tx local console can enable / disable x
control privilege by simply pressing a control button
2
Note: 1. These advanced functions are supported when the KX transmitters
are paired with KX receivers and managed by CCKM.

KVM over IP Matrix System User Manual
4
2. The KVM over IP Access Control Box (2X T-0015G) is sold
separately. Contact your ATEN dealer for product information.
Hardware
Supports DisplayPort video resolutions – up to 5120 x 1440 @ 60 Hz
(4:4:4), 5120 x 2880 @ 30 Hz (4:4:4), 1920 x 1080 @ 240 Hz (4:4:4),
2560 x 1440 @ 144 Hz (4:4:4); 36-bit color depth
DisplayPort 1.2
Stereo speakers and microphone support
High speed USB Storage Transmission support
Auto-MDIX – automatically detects cable type
Built-in 8 kV / 15 kV ESD protection and 2 kV surge protection
Supports power redundancy – KX9970 / KX9970F has 2 DC jacks for
power redundancy
Supports network failover – 1 J-45 & 2 SFP+ slots for network failover
to ensure constant availability for mission-critical applications (KX9970
only)
Supports 10-Gbps SFP+ fiber module expansions for up to 10 km*
ack Mountable – Mounting options:
2X-021G Dual ack Mount Kit
2X-031G Single ack Mount Kit
Includes an industrial-grade power adapter – supports operating
temperature of 0-50 °C to ensure durability and adaptability under harsh
environmental conditions
Note: *The SFP+ module (2A-141G / 2A-142G) is sold separately.
Contact your ATEN dealer for product information.
Management
Integration with KVM over IP Matrix Manager (CCKM) – a software
enabling easy configurations of all KX devices with an intuitive web-
based GUI
Dual console operation – controls user's system from both the transmitter’s
and receiver’s keyboard, monitor, and mouse
OSD (On Screen Display) – enables configuration of both Tx / x devices
on the receiver’s display screen