ATEN KG0016 User manual

KG0016 / KG0032
16/32-Port KVM over IP
OmniBus Gateway
User Manual

KVM over IP OmniBus Gateway User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
Suggestion
Shielded twisted pair (STP) cables must be used with the unit to ensure
compliance with FCC & CE standards.
KCC Statement

KVM over IP OmniBus Gateway User Manual
iii
Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is oHS compliant.
Battery Safety Notice
There is a risk of explosion if the battery is replaced with an incorrect
type. Dispose of used batteries according to the relevant instructions.
Batterie avis de sécurité
Il existe un risque d'explosion si la batterie est remplacée par un
incorrect tapez. Jeter les piles usagées selon la pertinente instructions.

KVM over IP OmniBus Gateway User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual are subject
to change without prior notification by the manufacturer. The manufacturer makes no
representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranties as to merchantability or fitness for any
particular purpose. Any of the manufacturer's software described in this manual is sold
or licensed as is. Should the programs prove defective following their purchase, the
buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of
all necessary servicing, repair and any incidental or consequential damages resulting
from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference
caused by unauthorized modifications to this device. It is the responsibility of the user
to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this
system if the correct operational voltage setting was not selected prior to operation.
PLEASE VE IFY THAT THE VOLTAGE SETTING IS CO ECT BEFO E USE.
International http://eservice.aten.com
International 88 -2-8 92- 959
China 8 -400-810-0-810
Japan 81-3-5 15-5811
Korea 82-2-4 7- 789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

KVM over IP OmniBus Gateway User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

KVM over IP OmniBus Gateway User Manual
vi
Pac age Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
The standard KVM over IP OmniBus Gateway package consists of:
1 KG0016 / KG0032 16/32-Port KVM over IP OmniBus Gateway
1 foot pad set (4 pcs)
1 mounting kit
2 control terminal blocks
2 power cords
2 Lok-U-Plugs
1 Lok-U-Plug installation tool
1 user instructions

KVM over IP OmniBus Gateway User Manual
vii
Content
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Battery Safety Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Chapter 1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KVM DigiProcessors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KG001 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KG001 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
KG0032 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2. Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
KG001 / KG0032 Single-Stage Installation . . . . . . . . . . . . . . . . . . . . . . 14
Single-Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting the USB KVM DigiProcessor . . . . . . . . . . . . . . . . . . . . . . 1
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

KVM over IP OmniBus Gateway User Manual
viii
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Environment Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Restore to Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Reboot System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Shutdown System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 3. Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . . 30
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 4. The User Interface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Preferences Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
View Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adjust Viewer Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Online Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Adding / Removing Port(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Window Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Start Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Network Bandwidth Information for KVM Sessions. . . . . . . . . . . . 53
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . . 55
Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

KVM over IP OmniBus Gateway User Manual
ix
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mounting Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mounting Virtual Media - Drag and Drop . . . . . . . . . . . . . . . . . . . . 71
More Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Dock Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Customize Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
The Web Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Web Client Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Web Client On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Web Client Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Web Client Mouse Sync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . . 81
Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Chapter 5. Dashboard
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Online Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Device Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 6. Port Access
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adding a Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Port Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

KVM over IP OmniBus Gateway User Manual
x
Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 7. Port View
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Chapter 8. User Accounts
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Assigning Users to a Group - User . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Removing Users from a Group - User . . . . . . . . . . . . . . . . . . . . . . . 111
Assigning Users to a Group - Group . . . . . . . . . . . . . . . . . . . . . . . . 112
Removing Users from a Group - Group . . . . . . . . . . . . . . . . . . . . . . 113
Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Assigning Device Permissions - User . . . . . . . . . . . . . . . . . . . . . . . . 114
Assigning Device Permissions - Group . . . . . . . . . . . . . . . . . . . . . . 11
Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Online User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Chapter 9. Device Management
KVM over IP OmniBus Gateway Devices. . . . . . . . . . . . . . . . . . . . . . . . 121
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
System Info. & Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
IPv Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
SNMP Trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

KVM over IP OmniBus Gateway User Manual
xi
RADIUS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
AD / LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
SNMP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Access Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Date / Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Date / Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Network Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Chapter 10. Log
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Chapter 11. Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
EDID Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0
Update Adapter Display Information . . . . . . . . . . . . . . . . . . . . . . . . .1 0
Backup / Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1
Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2
Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4
Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 4
Chapter 12. Download
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 5
Chapter 13. The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 8
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

KVM over IP OmniBus Gateway User Manual
xii
Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Rack Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
KG001 / KG0032. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
The WinClient AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
IPv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Link Local IPv Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
IPv Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 200
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Additional Video Resolution Procedures . . . . . . . . . . . . . . . . . . . . . . . . 202
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

KVM over IP OmniBus Gateway User Manual
xiii
Importing the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
ATEN Standard Warranty Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

KVM over IP OmniBus Gateway User Manual
xiv
About This Manual
This manual is provided to help you get the most out of your KVM over IP
OmniBus Gateway. It covers all aspects of the device, including installation,
configuration, and operation
The KVM over IP OmniBus Gateway models covered in this user manual
include:
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KVM over IP OmniBus
Gateway, its purpose, features and benefits, with its front and back panel
components described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up the KVM over IP OmniBus Gateway
Chapter 3, Logging In, describes how to log in to the KVM over IP
OmniBus Gateway with each of the available access methods: from an Internet
browser, a standalone Windows application (AP) program.
Chapter 4, The User Interface, describes the layout and components of the
KVM over IP OmniBus Gateway user interface.
Chapter 5, Dashboard, shows the KVM over IP OmniBus Gateway’s
device and system information.
Chapter 6, Port Access, describes the Port Access page and how to
configure the options it provides regarding port and power outlet management.
Chapter 7, Port View, describes the panel array mode and how to configure
its settings.
Chapter 8, User Accounts, shows super administrators and administrators
how to create, modify, and delete users and groups, as well as assign attributes
to them.
Chapter 9, Device Management, shows super administrators how to
configure and control the overall KVM over IP OmniBus Gateway operations.
Chapter 10, Log, explains how to view, clear and export event log
information, and how to set up event notification for the KVM over IP
OmniBus Gateway.
Models Product Names
KG001 1 -Port KVM over IP OmniBus Gateway
KG0032 32-Port KVM over IP OmniBus Gateway

KVM over IP OmniBus Gateway User Manual
xv
Chapter 11, Maintenance, explains how to upgrade the KVM over IP
OmniBus Gateway firmware, as well as the firmware of the KVM
DigiProcessors used to connect its ports to the installed devices.
Chapter 12, Down oad, describes how to download standalone AP versions
of the Win Client, the Java Client, and the Log Server programs.
Chapter 13, The Log Server, explains how to install and configure the Log
Server.
Appendix, Provides technical and troubleshooting information at the end of
the manual.
Note:
ead this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or connected
devices.
The product may be updated with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/

KVM over IP OmniBus Gateway User Manual
xvi
Conventions
This manual uses the following conventions:
Terminology
Throughout the manual, the terms Local and Remote are used in regard to the
operators and equipment deployed in a KVM over IP OmniBus Gateway
installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Switch’s Point of View
emote users — Someone who logs in over the net from a location that
is remote from the switch.
User’s Point of View
Local client users — Someone who’s sitting at his computer
performing operations on the servers connected to the switch that is
remote from him.
emote servers — Servers that are remote from the local client user.
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
>Indicates selecting the option (such as on a menu or dialog
box), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.

1
Chapter 1
Introduction
Overview
The KG0016 / KG0032 16/32-Port KVM over IP OmniBus Gateway provides
remote over IP access, allowing users to access, monitor, and control up to 16/
32 servers over a network. With KG0016 / KG0032’s independent remote
connections, it ensures higher operation efficiency and optimizes the user
experience by eliminating waiting time and bus sharing. This single
management platform connects servers through a single secure portal,
simplifying access and control for efficient administration. With its all digital
KVM over IP architecture, the KG0016 / KG0032 prevents video lagging and
freezing, ensuring stable and smooth video display, particularly in long-
distance extension application. Equipped with dual on-board 10G NICs for
redundancy, this series is built to guarantee reliability and availability of
remote access to all servers. The virtual media transmissions are 10 times faster
than traditional KVM over IP switches, allowing for the completion of a 1GB
file transmission in just one minute. When the KG series works with the KVM
DigiProcessor series (KG1900T / KG6900T / KG8900T / KG9900T), it
delivers superior video resolutions up to 1920 x 1200 @ 60 Hz, for distances
up to 100 meters over a single Cat 5e/6 cable.
The KG series can be remotely accessed via WinClient AP or HTML5
WebClient* at a console from a separate location for management and
operation. The WinClient AP comes with complete KVM functions and
provides users with continuous, reliable connections. It can help users to
simultaneously monitor the status of all connected servers on Array View and
control a specific server through Control View. For basic KVM functions,
users can directly access and control one of the ports through the HTML5
WebClient by simply launching a client viewer from a browser, without the
need for pre-installed software. Additionally, it allows users to easily separate
the client viewer from the browser and drag it to a second monitor for control
while monitoring the status of all ports on the Port View from Web GUI.
This KVM over IP OmniBus Gateway allows out-of-band access to connected
servers from remote consoles via the management network for BIOS-level
troubleshooting when the production network is down. It enables IT
administrators to manage servers via management networks that are separated
from the main / production networks. If there’s difficulty in accessing the
servers through the production network, administrators can still access servers

KVM over IP OmniBus Gateway User Manual
2
via KG series. To provide stringent security, the KG series offers TLS 1.3 and
an embedded FIPS 140-2 certified OpenSSL cryptographic module. Security
features of the KG series include 256-bit AES encryption for secured data
transmissions, as well as ADIUS, LDAP, LDAPS, and MS Active Directory
for 3rd-party authentication services.
Additional exclusive features of KG series include a Message Board, Panel
Array Mode™ Live+, Mouse DynaSync™, and a front panel LCD display.
ATEN KVM over IP OmniBus Gateway saves users time and money by
enabling administrators to manage their servers from virtually anywhere –
minimizing travel and MTT (Mean Time to epair) costs, ensuring the
highest availability for data center services.
Note: We recommend using the WinClient app for more robust management
and control. Performance and usage may vary depending on the user’s
hardware configuration. A minimum of 8 GB AM, dual core CPU,
and a graphics card that supports OpenGL are required. Please also
make sure that the browser used is up to date.

Chapter 1. Introduction
3
Features
Hardware
High port density – J-45 connectors and Cat 5e / 6 cable for up to 16/32
ports in 1U housing (KG0016 / KG0032)
All-digital KVM over IP optimum transmission – offers reliable
transmission over long distances with noise immunity, signal quality
preservation, and efficient compression and storage
Extends 1920 x 1200 @ 60 Hz resolutions up to 100m via Cat 5e/6
without signal interference and close-to-zero latency
Up to 16/32 independent connections for remote KVM over IP access
Dual 10G NICs for redundant LAN or two IP operation
LCD display – provides real-time connection status, notifications, and
system alert message
LED indication of connection and hardware status
Multi-platform server environments: Windows, Mac, and Linux
All-around ventilation chassis design improves airflow efficiency –
induces cold air suction on both sides at the front panel and dissipates heat
via ventilation holes on the back panel
Dual power supply with power redundancy
Management
Simultaneously shares 16/32 independent connections to the attached
servers (KG0016 / KG0032)
Out-of-Band access
Green IT Fan – auto-fan-speed adjustment corresponding to temperature
Event logging and Windows-based log server
Event notification – supports notification of SMTP email, SNMP Trap,
and SMS (with additional mobile devices)
Event destination – event logs will be saved to Log server, and Syslog
server
Firmware upgradeable
Port share mode – allows multiple users to gain access to a server
simultaneously
Supports IPv4, IPv6

KVM over IP OmniBus Gateway User Manual
4
Easy-to-Use Interface
The intuitive WinClient AP's supports of an Array View and a Control
View – enables users to monitor all servers and control a specific server
concurrently
Panel Array Mode™ Live+ – real-time monitoring of livestreamed video
feeds from all ports in a configurable multi-screen layout
Browser-based, and AP GUIs offer a unified multi-language interface to
minimize user training time and increase productivity
Multiplatform client support (Windows, Mac OS X, and Linux) via
WebClient
Multi-browser support – Edge, Chrome, Firefox, Safari, and Opera
Supports web-friendly KVM-over-IP access with HTML5 WebClient
viewer – users can remotely access all the connected servers and PCs
without Java or browser plug-in installation
Full-screen or sizable and scalable virtual remote desktop
Keyboard / mouse broadcast – keyboard and mouse signals can be
duplicated across all servers simultaneously
Security
High-grade security – supports an embedded FIPS 140-2 certified
OpenSSL cryptographic module (Certificate #4282)
emote authentication support: ADIUS, LDAP, LDAPS, and MS Active
Directory
Supports TLS 1.3 data encryption and SA 2048-bit certificates to secure
user logins in from browser
Flexible encryption design allows users to choose any combination of 56-
bit DES, 168-bit 3DES, 256-bit AES, 128-bit C4, or random for video,
and virtual media data encryption
Support for IP / MAC filter
Configurable user and group permissions for server access and control
Automated CS creation utility and third party CA certificate
authentication