ATEN OL1000LV User manual

OL1000LV / OL1500LV /
OL2000LV / OL3000LV
Professional Online UPS (UL Listed)
User Manual

UPS User Manual
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Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

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Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
UL Listed
RoHS
This product is oHS compliant.
User Information
Online Registration
Be sure to register your product at our online support center
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
International http //eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

UPS User Manual
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implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS
CO ECT BEFO E USE.
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http //www.aten.com
North America http //www.aten-usa.com

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Battery Information
Please only install battery package from our authorized dealers. The battery
package information is listed below:
Internal Battery
External Battery Pac age
Rated Description Model Name
1000VA(2B) 2 x 9AH, 2 pcs batteries in total BC24V9AH
1000VA(3B) 3 x 7AH, 3 pcs batteries in total BC36V7AH
1500VA(3B) 3 x 9AH, 3 pcs batteries in total BC36V9AH
2000VA(4B) 4 x 9AH, 4 pcs batteries in total BC48V9AH
2000VA(6B) 6 x 7AH, 6 pcs batteries in total BC72V7AH
3000VA(6B) 6 x 9AH, 6 pcs batteries in total BC72V9AH
Rated Description Model Name
1000VA(2B) 2*2 x 9 AH, 4 pcs batteries in total BP24V18AH
1000VA(3B) 2*3 x 9 AH, 6 pcs batteries in total BP36V18AH
1500VA(3B) 2*3 x 9 AH, 6 pcs batteries in total BP36V18AH
2000VA(4B) 2*4 x 9 AH, 8 pcs batteries in total BP48V18AH
2000VA(6B) 2*6 x 9 AH, 12 pcs batteries in total BP72V18AH
3000VA(6B) 2*6 x 9 AH, 12 pcs batteries in total BP72V18AH

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Pac age Contents
Check to make sure that all components are in working order. If you encounter
any problem, please contact your dealer.
The UPS package consists of:
1 Online UPS
1 rack mount kit
1 rail slide kit
1 S-232 cable
1 USB Type-A to Type-B cable
1 tower stand set (4 pcs)
1 user instructions*

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Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Internal Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
External Battery Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operation Principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front View (All Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. Hardware Setup
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Vertical (Tower) Desktop Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mounting UPS with Battery Box. . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting Internal Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
External Battery Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
3. General Operations
Turn On the UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
EPO Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Install Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4. LCD/Button Operations
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Button Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
LCD Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
LCD Display Wordings Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
UPS Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

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Suggested Battery Charger Current . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Operating Mode Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Faults Reference Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Warning Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Maintenance, service and faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
LV Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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About this Manual
This user manual is provided to help you get the most out of your ATEN
professional UPS. It covers all aspects of the unit, including installation,
configuration, and operation.
The models covered in this manual include
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the Professional Online UPS.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions to setting
up your unit, and explains the connections in detail.
Chapter 3, General Operations, explains the general operations of the
unit.
Chapter 4, LCD/Button Operations, describes the LCD and its button
operations in more details.
Appendix, at the end of the manual provides technical and troubleshooting
information.
Note:
ead this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or connected
devices.
ATEN regularly updates its product documentation for new features and
fixes. For an up-to-date ATEN BS documentation, visit
http://www.aten.com/global/en/
Model
OL1000LV
OL1500LV
OL2000LV
OL3000LV

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Conventions
This manual uses the following conventions
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
>Indicates consecutive selections (such as on a menu or dialog
box). For example, Start > Run means to open the Start menu, and
then select Run.
Indicates critical information.