Atronic Ithaca Epic 950 User manual

Ticket Printer
Ithaca®Epic 950™
for use in Atronic gaming machines
Rev. 1.1
March 2006

2
March 2006
Ticket Printer Ithaca®Epic 950™
Ticket Printer
Ithaca®Epic 950™
for use in Atronic gaming machines
Rev. 1.1
Rel. March 2006
© 2005 - 2006 Atronic International GmbH. All rights reserved
RELEASE INFO

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March 2006
Ticket Printer Ithaca®Epic 950™
Ticket Printer Ithaca®Epic 950™
for use in Atronic gaming machines
Introduction
This manual covers printer specifications and
operating- and maintenance procedures for servicing
the Ithaca®Epic 950™ printer. The Epic 950™ printer
is supported by Atronic e-motion™ and Harmony™
gaming machines using software versions B1.2.1 and
higher. Atronic Cashline™machines do not support
this printer.
Components
Features
• TicketBurst™ - Ticket is completely printed and
burst before transport to operator.
• HotSwap QDT™ - Hot swappable printer mecha-
nism design for easy service.
• High quality printing (face down).
• Modular printer mechanism for easy maintenance.
• Easy ticket loading and open ticket path.
• Operator interface: Feed button and status LEDs
(Ready/Paper/Open/Fault).
• Sensors for Burst Ticket, Ticket Low, Top-of-Form/
Ticket Out, Chassis Open and Ticket Taken.
• Ticket box (200 tickets) with Ticket Low sensor
(paper low status below 30 - 35 tickets).
1. Printer Mechanism
2. Inner Chassis Assembly
3. Printer Ticket Bucket
Assembly (200 Tickets)
4. Outer Chassis Assembly
INTRODUCTION
Important Note:
The Epic 950 printer is
supported by Atronic Hi(!)bitity
software levels B1.2.1 and
higher. Do not use this printer
with A-Level and B1.1
versions.

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Ticket Printer Ithaca®Epic 950™
Ithaca Epic 950 - Technical Data
Dimensions: Height: 67.5 mm (2.66")
Width: 118 mm (4.66")
Depth: 286 mm (11.25")
Weigth: 1.7 kg (3.8 lbs)
Printer type: Fixed linear thermal head 2.44"
Print speed: max. 125 mm/sec. (text mode, monochrome)
Resolution: 203 x 203 dpi
Interface: Bi-directional, serial RS-232
Environmental conditions
Operating temperature range: 5° - 45°C (41° - 113°F)
Storage temperature range: -10° - 50°C (14° - 122°F)
Operating humidity range: 10% - 90% noncondensing
Power requirement: 24 V DC +/- 10%, max. 2.2 Amps
Ticket specification
Dimensions Width: 65 ± 1 mm (2.56 ± 0.03")
Length: 156 ± 1 mm (6.14 ± 0.04")
Thickness: 0.114 - 0.127 mm (4.5-5.0 mils)
Weigth: 102 g/m² (27#)
Ticket type: Kanzaki TO-381N or approved equivalent (monochr.)
Thermal sensitive layer facing down
Fan folded stack of 200 tickets
Ticket clearance
A minimum paper clearance of approx. 20 mm (0.75")
is required above the printer's ticket bucket. Consider
this when installing online system equipment to a
machine top box where a printer is installed.
20 mm
TECHNICAL DATA

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Ticket Printer Ithaca®Epic 950™
Remove loaded tickets
The Ithaca Epic 950 printer has two ways to remove
unused tickets from the printer mechanism assembly.
• Unload tickets by opening the Ticket Cover
• Unload tickets using the Feed Button
Unload tickets by opening the Ticket Cover
1. Pull the Inner Chassis away from the Outer Chas-
sis until it stops in open position.
2. Lift and rotate the Ticket Cover backwards, towards
the rear of the printer.
3. Remove all tickets from the ticket path and the ticket
tray and check for any debris.
4. Close the Ticket Cover.
5. Proceed with ticket loading procedure.
Unload tickets using the Feed Button
1. Pull the Inner Chassis away from the Outer Chas-
sis until it stops in open position.
2. Seperate ticket currently loaded from the ticket
stack and remove the ticket stack.
3. Press the Feed Button to eject the ticket.
4. Proceed with ticket loading procedure.
Ticket Cover
Feed Button
OPERATING

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Ticket Printer Ithaca®Epic 950™
OPERATING
Ticket loading procedure
1. Make sure that there is power to the printer.
2. Remove any loaded tickets remaining from the old
ticket stack (see previous page).
3. Remove the tear off band from the new paper stack
and place the paper stack into the ticket box.
The printable (blank) side has to face down.
(even if otherwise stated on the paper itself).
The top of form mark has to be on the leading
edge of the ticket, facing upwards.
4. Insert the leading ticket into the printer mecha-
nism. When the ticket is fed about 15 mm into the
mechanism, the printer automatically completes the
feeding.
5. If the printer has been slid out of the rack, make
sure that the printer is closed.
6. The printer is ready for printing.

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Ticket Printer Ithaca®Epic 950™
Cleaning the printer
Use a soft brush to clean paper dust from inside the
printer and chassis area. The paper dust should also
be removed from the sensor optics.
Cleaning the Print Head
If streaking on the printed ticket is evident, the ther-
mal print head may need to be cleaned. This can be
done by inserting a thermal printer cleaning card.
1. Remove remaining tickets from the ticket path and
check for any debris.
2. Close the Ticket Cover, if it has been opened.
3. Make sure that there is power to the printer.
4. Unpack a 2.5" x 6" Thermal Cleaning Card and in-
sert it into the feed path. The cleaning card will
automatically be drawn into the feed path.
5. Open the cover and remove the cleaning card by
gently pulling it back.
6. Repeat the process if necessary.
7. Properly dispose of used cleaning card.
Top-of-Form /
Ticket Out Sensor
Ticket Taken
Sensor
Paper Low Sensor
OPERATING
Cover Open Switch
Ticket Burst Sensor

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Ticket Printer Ithaca®Epic 950™
Troubleshooting
Printer status LED / Bezel status
The Ithaca Epic 950 printer features a LED indicator
system that provides the condition of the printer by
using solid or blinking LEDs to communicate the
status of the printer.
The following table lists the different LED indications.
Condition Ready LED Paper LED Open LED Fault LED
Unit Ready On Off Off Off
Cover Open On Off On Off
Chassis Open On Off Blink Off
Ticket Out On On Off Off
Ticket Low On Blink Off Off
Temperature error Blink Off Off Blink
Paper jam On Off Off Blink
RAM error 2-Blink Off Off On
Checksum error 4-Blink Off Off On
OPERATING
LED Panel
Printing a Selftest Ticket
The Epic 950 has the ability to print a pre-defined
selt-test ticket, to test the normal functionality of
the unit, and create a printout of the current printer
configuration. To print a self-test ticket perform the
following steps:
1. Unrack the Inner Chassis
2. Open the Ticket Cover. Do not remove a currently
loaded ticket.
3.Press and hold the Feed Button until the Open
LED goes out. Then release this button.
4. Close the Ticket Cover. The unit now starts to print
the self-test ticket.
5. Close the Inner Chassis to resume normal operation.

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Ticket Printer Ithaca®Epic 950™
Appendix
Electrical connections
Power and communication are supplied through the
serial communications PCB located at the rear of the
printer. The interface connector is a 14 pin Molex
Minifit Jr®.
The following table lists the pin connections.
Pin Function I/O
01 MRESET In
02 Not connected -
03 +12 V DC In
04 Not connected -
05 GND -
06 +24 V DC -
07 GND -
08 +24 V DC -
09 Bezel lamp / switched +24 V DC Out
10 GND -
11 RS-232 RXD In
12 RS-232 TXD Out
13 DTR Out
14 RTS Out
Bezel lamp connector
Pin Function
01 Modulated +24 V DC
02 Not connected
03 GND
17
814
14 pin interface connector
Bezel lamp connector
312
APPENDIX
Rear of Printer

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Ticket Printer Ithaca®Epic 950™
DIP-Switch Setting
APPENDIX