ATT Turbo Hotspot 2 User manual

DOC20200705
Turbo Hotspot 2
User Guide

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Turbo Hotspot 2 User Guide
Table of Contents
Introduction................................................................................................. 4
About this user guide............................................................................... 4
Before using your hotspot..................................................................... 4
Screenshots and icon labels ................................................................ 4
Getting started............................................................................................ 4
Getting Started........................................................................................... 5
Meet your Turbo Hotspot 2................................................................... 5
Setting Up Your Mobile Hotspot ........................................................ 6
Insert SIM card........................................................................................... 6
Re-insert the battery................................................................................. 6
Charge mobile hotspot fully.................................................................. 6
Turn the device on..................................................................................... 6
Display Layout and Screens................................................................. 7
Home Screen............................................................................................... 7
Message Screen........................................................................................ 7
Device Details Screen.............................................................................. 7
Wi-Fi Info Screen........................................................................................ 7
More Settings Screen.............................................................................. 7
Using Your Device .................................................................................... 8
Connecting to the Internet.................................................................... 8
Connecting................................................................................................... 8
Connecting via WPS Button.................................................................. 9
Connecting via Tethering ....................................................................... 9
Charging the Hotspot.............................................................................. 9
Online WebUI Manager........................................................................ 10
Accessing the Online WebUI Manager.......................................... 10
Change the admin password ............................................................ 10
Online WebUI Manager: Managing Wi-Fi Settings.................. 10
Change your Wi-Fi login credentials............................................... 10
Disable a Wi-Fi network ....................................................................... 11
Change maximum connected devices.......................................... 11
View all connected devices................................................................ 11
Connect a device via WebUI WPS ................................................... 11

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Turbo Hotspot 2 User Guide
Accessing Messages........................................................................... 12
Viewing messages on the Turbo Hotspot 2................................ 12
Reading messages on the Online WebUI Manager.................. 12
Deleting messages on the Online WebUI Manager ................. 12
Online WebUI Manager: Adjusting Security Settings............ 13
Set parental controls............................................................................. 13
Block unwanted devices...................................................................... 13
Block unwanted websites................................................................... 14
Online WebUI Manager: Conguring Network Settings....... 14
LAN Settings ............................................................................................ 14
Enable/Disable Cellular Data............................................................. 14
Access Point Name (APN) Settings............................................... 14
Add an APN for another network..................................................... 14
Port Forwarding ...................................................................................... 15
Enable VPN Pass-Through................................................................. 15
Online WebUI Manager: Manage System Settings................. 16
Device Settings Backup....................................................................... 16
Backup settings ...................................................................................... 16
Restore settings from a backup le ............................................... 16
Adjust the display settings to increase battery life.................. 16
Adjust the device sleep settings to increase battery life....... 16
Update Mobile Hotspot Software.................................................... 17
Perform a Factory Reset ..................................................................... 17
View device information...................................................................... 18
Troubleshooting ..................................................................................... 18
Product Specications........................................................................ 20
Warranty Information........................................................................... 20
Warranty..................................................................................................... 20
Warranty Duration ................................................................................. 20
Implementation of the Warranty ..................................................... 21
Warranty Exclusions ............................................................................ 21

4
Turbo Hotspot 2 User Guide
Introduction
About this user guide
Thank you for purchasing your new Turbo Hotspot 2. Read
below to learn how best to use this guide to get the most out
of your mobile hotspot.
Before using your hotspot
First, read the Quick Start Guide and Safety Information
Guide that came with your device thoroughly for proper
usage. Accessible services may be limited by subscription
contract conditions.
Screenshots and icon labels
Screenshots, icon labels, and other visuals are simplied for
illustrative purposes in this user guide and may appear
different from your hotspot’s display.
Getting started
The topics in this next section will introduce you to your
mobile hotspot, help you get set up with service, provide an
overview of the device screen, and get you started with basic
device operations.

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Turbo Hotspot 2 User Guide
Getting Started
Meet your Turbo Hotspot 2
Familiarize yourself with the various screens, icons, and buttons to use your device.
Factory Reset
Pinhole
Battery Back Cover
Power/Navigation
Button
USB Type-C
Charging Port LCD Home Screen
WPS Button

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Turbo Hotspot 2 User Guide
Setting Up Your Mobile Hotspot
The mobile hotspot includes a SIM card in the box.
Insert SIM card
1. Remove the back cover and take the battery out.
2. Remove the SIM card from the outer card.
3. Locate the SIM card slot. Hold SIM so that the
cut corner is at the top and gold contacts are
facing downward. Insert SIM by pressing down
on the clip and sliding into the SIM slot.
Warning: To avoid any damage to your device,
only use the standard Nano-SIM card provided.
Re-insert the battery
1. Align the battery contacts with the terminals
in the battery compartment. Push the battery
down until it clicks into place.
2. Line up the groove at the back of the device
with the battery cover (the arrow will be
pointing down).
3. Replace the battery cover over the battery
compartment and press down on the four
corners of the battery cover until it clicks
into place.
Charge mobile hotspot fully
Your device includes a charger. To charge, plug one
end of the charger into an electrical outlet and the
other end into the device’s USB-C port.
Turn the device on
Press and hold the Power/Navigation button for
3 seconds to turn on.
If needed, here is how to remove the SIM card:
1. Remove back cover and take the battery out.
2. Locate the SIM card slot.
3. Push down on the plastic clip in front of the SIM
card while sliding the SIM card out of its slot.
Battery
SIM Slot
SIM Card SIM Slot
Clip
Battery
Contacts
Back Cover

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Turbo Hotspot 2 User Guide
Display Layout and Screens
There are four different screens on this device. Use the Power/Navigation button to loop
through them.
Home Screen
Password (Key)
for Wi-Fi network
Number of
connected devices
Signal strength Network indicator
Battery indicator
New message notication
Wi-Fi network name (SSID)
Briefly press the Power/Navigation button to scroll through the screens.
Message Screen Wi-Fi Info Screen
Device Details Screen More Settings Screen
The Message
Screen will only
appear when
there is an unread
message on your
mobile hotspot.

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Turbo Hotspot 2 User Guide
Using Your Device
Use the Power/Navigation Button to perform these basic operations.
Power On: Press and hold for 3 seconds or until you see “Hello” appear on the screen.
Restart Device: Press and hold for 10 seconds.
Power Off: Press and hold for 3 seconds or until you see “Goodbye” appear on the screen.
Wake Screen: Press and release.
Navigate Screens: Press and release.
Connecting to the Internet
When you turn on your mobile hotspot (with SIM card inserted), it will automatically
connect to your carrier’s network. Connect your Wi-Fi enabled device, such as a
computer, smartphone, or tablet, to the mobile hotspot Wi-Fi network to access the
Internet. Keep the Turbo Hotspot 2 in range of the device you want to connect with and
follow the instructions below.
Connecting
1. Turn on your mobile hotspot by pressing and holding the Power/Navigation button
for 3 seconds.
2. Open your Wi-Fi network manager on your computer, smartphone, tablet, or other
Wi-Fi enabled device. This will be typically found in your device’s network settings or
connections menu.
3. Connect your Wi-Fi enabled device to the Turbo Hotspot 2
by selecting your mobile hotspot’s network name (SSID)
“hotspot_XXX” for the 2.4 GHz Wi-Fi network or
“hotspot_XXX_5GHz” for the 5 GHz Wi-Fi network.
4. Once selected, enter the password (KEY) which can be
found on your mobile hotspot’s home screen.
5. Open a web browser and visit your favorite website to
conrm a successful connection.
Note: Your mobile hotspot’s Wi-Fi network name (SSID) and Wi-Fi network password
(KEY) can be changed in the Online WebUI Manager under Wi-Fi Basic Settings. See
“Change your Wi-Fi login credentials” section on the page 10.

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Turbo Hotspot 2 User Guide
Connecting via WPS Button
This is a quick and easy alternative to connect your devices securely.
1. Keep the Turbo Hotspot 2 in range of the device you want to connect with.
2. Turn on your mobile hotspot by pressing and holding the Power/Navigation button
for 3 seconds.
3. Open your Wi-Fi network manager on your computer, smartphone, tablet, or other
Wi-Fi enabled device.
4. Connect your Wi-Fi enabled device to the Turbo
Hotspot 2 by selecting your mobile hotspot’s network name (SSID) “hotspot_XXX”
for the 2.4 GHz Wi-Fi network or “hotspot_XXX_5GHz” for the 5 GHz Wi-Fi network.
5. Press and hold the WPS button located on the
bottom of the mobile hotspot.
6. Your Wi-Fi enabled device will start connecting.
7. “WPS Success” will be displayed on the hotspot
screen to conrm a successful connection.
Your Wi-Fi enabled device should also show a
successful connection.
Connecting via Tethering
You can also connect your Wi-Fi enabled device to the mobile hotspot using a USB-C
cable instead of using the Wi-Fi network.
1. Make sure your mobile hotspot is on and has an active data connection.
2. Connect one end of the USB-C cable to the hotspot and the other end to your device.
3. Your device will detect a network connection via USB automatically.
4. Check your connection by visiting a website.
Charging the Hotspot
To charge, plug one end of the charger into an electrical outlet or a laptop and the other
end into the device’s USB-C port.
1. When the device is charging, the battery icon will display a lightning symbol .
2. The hotspot will automatically turn on when plugged into charge, even if it was
previously off or the battery was fully dead.
3. When the device is plugged in and charging, the display screen will timeout
after 1 minute.
Note: It will take the hotspot up to 2.5 hours to charge fully from 0% when using the wall
charger and cable provided. Charging times may vary when using other 3rd-party
chargers and accessories.
WPS
Button

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Turbo Hotspot 2 User Guide
Online WebUI Manager
The Online WebUI Manager is a virtual dashboard to manage your mobile hotspot’s
settings, features and security controls.
Accessing the Online WebUI Manager
1. After connecting the hotspot to your Wi-Fi enabled
device, open a web browser and enter
http://192.168.1.1 (or http://hotspot.webui) in the
address bar.
2. Enter the WebUI password and select Login.
Note: The admin password is the last 8 digits of the
mobile hotspot’s IMEI code. The IMEI code is printed
on the device label underneath the battery. You can
also nd it listed on the Device Details Screen of your
Turbo Hotspot 2.
3. The admin password can be changed in the Online
WebUI Manager under System > Administrator.
Change the admin password
1. Select System > Administrator.
2. Enter new password and re-conrm the new password.
3. Click Save.
Online WebUI Manager: Managing Wi-Fi Settings
Once you’re logged in to the Online WebUI Manager you can make adjustments to the
following Wi-Fi settings.
Change your Wi-Fi login credentials
1. You can customize your mobile hotspot’s Wi-Fi network name (SSID) and Wi-Fi
network password (KEY).
2. Select Wi-Fi > Wi-Fi Basic Settings.
3. To rename the SSID, delete the default network name listed in the Network Name
(SSID) and replace with your custom name. Note, you can change the Network Name
(SSID) for both of the respective Wi-Fi networks: 2.4 GHz or 5 GHz Wi-Fi networks.
4. To change the password (KEY), delete the default network key listed in the Password
eld and replace. Note: You can change the password for both respective Wi-Fi
networks: 2.4 GHz or 5 GHz networks.
5. Click Save.
6. The hotspot will refresh with the updated Wi-Fi credentials.
Note: You will need to reconnect any connected Wi-Fi enabled devices to the hotspot
upon updating credentials.