ATV NVR4P User manual

4 Channel (POE)
Network Video Recorder
INSTRUCTION MANUAL
Please read this manual thoroughly before use, and keep it handy for future reference.
Model:NVR4P


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WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO
RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION
GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure
that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
PRECAUTIONS
Safety -------------------------------------- Installation -------------------------------
Should any liquid or solid object fall into the
cabinet, unplug the unit and have it checked by
the qualified personnel before operating it any
further.
Unplug the unit from the wall outlet if it is not
going to be used for several days or more. To
disconnect the cord, pull it out by the plug. Never
pull the cord itself.
Allow adequate air circulation to prevent internal
heat build-up. Do not place the unit on surfaces
(rugs, blankets, etc.) or near materials (curtains,
draperies) that may block the ventilation holes.
Height and vertical linearity controls located at the
rear panel are for special adjustments by qualified
personnel only.
Do not install the unit in an extremely hot or
humid place or in a place subject to excessive
dust, mechanical vibration.
The unit is not designed to be waterproof.
Exposure to rain or water may damage the unit.
Cleaning ---------------------------------
Clean the unit with a slightly damp soft cloth.
Use a mild household detergent. Never use
strong solvents such as thinner or benzene as
they might damage the finish of the unit.
Retain the original carton and packing materials
for safe transport of this unit in the future.

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FCC COMPLIANCE STATEMENT
INFORMATION TO THE USER:THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO
COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF
THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION
AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A
COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH
THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS.
CAUTION:CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY
RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THE
EQUIPMENT.
THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.
CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB-003 DU
CANADA.
CE COMPLIANCE STATEMENT
WARNING: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as power-
supply cord or plug is damaged, liquid has been moisture, does not
operate normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED
SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO
NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE
OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.
16. Use power source that satisfies clause 2.5 of IEC60950-1/UL60950-1 or
Certified/Listed Class 2.
17. ITE is to be connected only to PoE networks without routing to the outside plant.

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Contents
Chapter 1. Introduction............................................................................................................................ 9
1.1. Description........................................................................................................................................ 9
1.2. Components ..................................................................................................................................... 9
1.3. Key Features .................................................................................................................................... 9
1.4. Basic Security System Configuration ..............................................................................................11
1.5. Front Panel View ............................................................................................................................ 12
1.6. Rear Panel View............................................................................................................................. 12
1.7. IR Remote Control.......................................................................................................................... 13
Chapter 2. Installation............................................................................................................................ 14
2.1. HDD Installation.............................................................................................................................. 14
2.2. Network Connection Setup............................................................................................................. 14
2.2.1. Using a Static IP Address ............................................................................................................ 14
2.2.2. Using a Dynamic IP Address....................................................................................................... 15
2.2.3. Router Configuration ................................................................................................................... 15
2.2.3.1. WAN Setting ............................................................................................................................. 15
2.2.3.2. DHCP & IP Address Setting ..................................................................................................... 16
2.2.3.3. Virtual Server Setting................................................................................................................ 16
STARTING THE SYSTEM..................................................................................................................... 17
Live Menu Description........................................................................................................................... 20
System Information................................................................................................................................ 21
Live Menu navigating using the mouse................................................................................................. 22
Navigating to the different channels by using the mouse...................................................................... 22
Navigating to different channels by using the remote control. .............................................................. 23
Chapter 3. Main Menu Setup................................................................................................................. 24
3.1. Video/Audio Setup.......................................................................................................................... 25
3.1.1. Camera........................................................................................................................................ 25
3.1.2. IP Camera Registration ............................................................................................................... 26
3.1.3. IP Camera Setup......................................................................................................................... 29
3.1.4. Monitor......................................................................................................................................... 31
3.1.5. Sequence / Event Display ........................................................................................................... 32
3.1.6. OSD / Display Position ................................................................................................................ 33
3.1.7. Screen Mode ............................................................................................................................... 33
3.2. Record Setup.................................................................................................................................. 34
3.2.1. Policy ........................................................................................................................................... 34
3.2.2. Record Quality............................................................................................................................. 34
3.2.3. Recording Schedule Setup.......................................................................................................... 35
3.2.4. Holiday......................................................................................................................................... 36
3.2.5. Event Recording Duration ........................................................................................................... 36
3.2.6. Record Option (Overwrite) .......................................................................................................... 37
3.3. Device Setup .................................................................................................................................. 37
3.3.1. Storage ........................................................................................................................................ 38
3.3.2. Sensor / Video Loss Detection Setup.......................................................................................... 39
3.3.3. Alarm Schedule ........................................................................................................................... 40
3.3.4. PTZ.............................................................................................................................................. 41
3.3.5. System Controller / Printer Device .............................................................................................. 41
3.3.6. POS / ATM Device....................................................................................................................... 41
3.3.7. Video Analysis ............................................................................................................................. 42
3.4. System Setup ................................................................................................................................. 42
3.4.1. Date/Time Setup.......................................................................................................................... 42
3.4.2. Language / Signal / Device name ............................................................................................... 43

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3.4.3. Config .......................................................................................................................................... 43
3.4.4. Log Information............................................................................................................................ 44
3.4.5. Authorization Management.......................................................................................................... 44
3.4.5.1. Admin........................................................................................................................................ 44
3.4.5.2. Group........................................................................................................................................ 45
3.4.5.3. User .......................................................................................................................................... 46
3.4.5.4. Setup ........................................................................................................................................ 46
3.5. NetworkSetup ................................................................................................................................ 46
3.5.1. Connection .................................................................................................................................. 47
3.5.2. Port / Connection Test ................................................................................................................. 49
3.5.3. ID, Password ............................................................................................................................... 49
3.5.3.1. DDVRLS Registration............................................................................................................... 50
3.5.4. Dashboard Setup......................................................................................................................... 50
3.5.4.1. Setup/Registration.................................................................................................................... 51
3.5.4.2. Dashboard Starting................................................................................................................... 52
3.5.4.3. Dashboard Login ...................................................................................................................... 52
3.5.4.4. DVR/NVR Search..................................................................................................................... 53
3.5.4.5. Remote Login ........................................................................................................................... 53
3.5.5. DDNS .......................................................................................................................................... 54
3.5.6. NAT Traversal.............................................................................................................................. 55
3.5.7. FTP File Transfer......................................................................................................................... 56
3.5.8. Email / SNS (Social Network Service)......................................................................................... 56
3.5.8.1. Email /SNS: SMTP ................................................................................................................... 57
3.5.8.2. Email/SNS: Event..................................................................................................................... 57
3.5.8.3. Email / SNS: Schedule ............................................................................................................. 57
3.5.8.4 Email /SNS: Recipient ............................................................................................................... 58
3.6. Backup Setup ................................................................................................................................. 59
CHAPTER 4: Search Menu................................................................................................................... 60
4.1. Time Search ................................................................................................................................... 60
4.2. Event Search .................................................................................................................................. 61
4.3. Protect ............................................................................................................................................ 62
4.4. Capture........................................................................................................................................... 62
4.5. POS/ATM Device............................................................................................................................ 63
4.6. Video Analysis ................................................................................................................................ 63
CHAPTER 5. GENERAL OPERATION ................................................................................................. 64
5.1. General Menu................................................................................................................................. 64
5.1 .1 .General Menu: Screen Mode ..................................................................................................... 65
Auto Sequence...................................................................................................................................... 65
PIP (Picture in Picture) .......................................................................................................................... 65
5.1.2. General Menu: Audio OFF .......................................................................................................... 66
5.1.3. General Menu: Zoom In .............................................................................................................. 66
5.1.4. General Menu: Freeze ................................................................................................................ 67
5.1.5. General Menu: Stop Alarm .......................................................................................................... 67
5.1.6. General Menu: Record Start/Stop ............................................................................................... 67
5.1.7. General Menu: Play..................................................................................................................... 68
5.1.8. General Menu: Search ................................................................................................................ 68
5.1.9. General Menu: Backup................................................................................................................ 68
5.1.10. General Menu: Main Menu........................................................................................................ 69
5.1.11. General Menu: Information........................................................................................................ 69
5.1.12. General Menu: IP Cam INFO .................................................................................................... 69
5.1.13. General Menu: Easy Setup ....................................................................................................... 70
5.1.14. General Menu: Shut Down ........................................................................................................ 70
5.1.15. General Menu: Hide Launcher .................................................................................................. 70
5.1.16. General Menu: Logout............................................................................................................... 71
5.2. Live Launcher ................................................................................................................................. 71
5.2.1. Live Launcher Control Button Description................................................................................... 72
5.3. Playback Launcher......................................................................................................................... 72
5.3.1. Play Launcher Control Button Description .................................................................................. 73

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5.3.2. Playback (P) and Trap Mode (Pause / FF/ REW / Frame Advance)........................................... 73
5.4. PTZ CONTROL .............................................................................................................................. 74
Chapter 6. Protect Video/Audio File ...................................................................................................... 77
6.1. Protect Registration........................................................................................................................ 77
6.2. Playback and Remove Protected File ............................................................................................ 77
6.3. Protected File Backup .................................................................................................................... 78
Chapter 7. Capture Video Still Image .................................................................................................... 79
7.1. Still Image Capture ......................................................................................................................... 79
7.2. View Captured Image..................................................................................................................... 79
7.3. Remove Captured Image ............................................................................................................... 80
7.4. Backup Captured Image................................................................................................................. 80
Chapter 8. Web Viewer – Connection via Internet Explorer.................................................................. 81
8.1. System Requirement...................................................................................................................... 81
8.1.1. Network Environment .................................................................................................................. 81
8.2. Web Viewer – Getting Started ........................................................................................................ 81
8.2.1. Connect NVR via Web Browser using Direct IP. ......................................................................... 81
8.2.2. General Web Viewer Operation................................................................................................... 82
8.2.3. Calendar and Time Search Button: ............................................................................................. 83
8.2.4. PTZ Control................................................................................................................................. 84
8.2.5. Connect to NVR via Web Browser using URL ............................................................................ 84
Chapter 9. Web Viewer – Setup/Web Configuration ............................................................................. 85
9.1. Web Configuration.......................................................................................................................... 85
9.1.1. Video/Audio ................................................................................................................................. 85
9.1.1.1. Camera..................................................................................................................................... 85
9.1.1.2. IP Camera Registration ............................................................................................................ 86
9.1.1.3. IP Camera Setup...................................................................................................................... 86
9.1.1.4. Monitor...................................................................................................................................... 87
9.1.1.5. Sequence/Event Display .......................................................................................................... 87
9.1.1.6. OSD/Display Position ............................................................................................................... 87
9.1.2. RECORD ..................................................................................................................................... 88
9.1.2.1. Policy ........................................................................................................................................ 88
9.1.2.2. Recording Quality..................................................................................................................... 88
9.1.2.3. Schedule................................................................................................................................... 88
9.1.2.4. Holiday...................................................................................................................................... 89
9.1.2.5. Event Record Duration ............................................................................................................. 89
9.1.2.6. Record Option .......................................................................................................................... 89
9.1.3. Device.......................................................................................................................................... 90
9.1.3.1. Sensor Detection...................................................................................................................... 90
9.1.3.2. Video Loss Detection................................................................................................................ 90
9.1.3.3. Alarm Schedule ........................................................................................................................ 90
9.1.3.4. PTZ........................................................................................................................................... 91
9.1.3.5. System Controller..................................................................................................................... 91
9.1.3.6. Storage ..................................................................................................................................... 91
9.1.4. System......................................................................................................................................... 92
9.1.4.1. Date/Time ................................................................................................................................. 92
9.1.4.2. Time Synchronization Setup..................................................................................................... 92
9.1.4.3. Signal/Language....................................................................................................................... 92
9.1.4.4. Config ....................................................................................................................................... 93
9.1.4.4. System Information................................................................................................................... 93
9.1.4.5. Authorization Management....................................................................................................... 93
9.1.4.5.1. Authorization Management: Admin........................................................................................ 94
9.1.4.5.2. Authorization Management: Group........................................................................................ 94
9.1.4.5.3. Authorization Management: User.......................................................................................... 94
9.1.4.4.4. Authorization Management: Setup ........................................................................................ 95
9.1.5. Network ....................................................................................................................................... 95
9.1.5.1. Connection ............................................................................................................................... 95

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9.1.5.2. Port ........................................................................................................................................... 95
9.1.5.3. ID & Password.......................................................................................................................... 96
9.1.5.4. DDNS ....................................................................................................................................... 96
9.1.5.5. FTP File Transfer...................................................................................................................... 96
9.1.5.6. Email/SNS ................................................................................................................................ 97
9.1.5.6.1 Email/SNS: SMTP .................................................................................................................. 97
9.1.5.6.2. Email/SNS: Event.................................................................................................................. 97
9.1.5.6.3. Email/SNS: Schedule ............................................................................................................ 98
9.1.5.6.4. Email/SNS: Recipient ............................................................................................................ 98
PRODUCT SPECIFICATIONS .............................................................................................................. 99
INSTALLING SYSTEM KEYBOARD WITH STANDALONE NVR SERIES ........................................ 101
POS Configuration............................................................................................................................... 104
ATM Configuration............................................................................................................................... 107
NETWORK TROUBLESHOOTING......................................................................................................110
TERMS / ICONS GLOSSARY..............................................................................................................112
NVR Icon Reference.............................................................................................................................113

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Chapter 1. Introduction
1.1. Description
This manual applies to the 4 channel PoE network video recorder model NVR4P.
The network video recorder supports up to 4 network cameras. The NVR can record high quality Full
HD images onto the maximum capacity of hard disk drives.
The network recorder is extremely straightforward to install and setup, as it detects network cameras
and defines the parameters of each through a dedicated configuration wizard. You can start
monitoring instantly, as the images are automatically assigned to a layout menu.
Based on embedded Linux and high performance, the network NVRs are fully featured for security
surveillance and remote monitoring needs.
1.2. Components
The system comes with the following components:
Network Video Recorder unit
IR Remote Control
DC Power Adapter
Power Cable
AAA Battery x 2
HDD Brackets
Screw Packet
Installation CD including ATVisionIP Software, Installation Guide and User Manual
Note: Check your package to make sure that you received the complete system, including all
components shown above.
1.3. Key Features
The NVR is the most competitive device developed for all industrial applications. In addition to its
sleek professional design, it is very reliable and cost effective. Most of all, its real time and crystal
clear picture quality with small recording file size and powerful remote control function will become the
standard to which other security systems are judged. Also, its VCA (video content analysis) function
will offer you the advanced security environment.
Major features include:
►Real time live, real time recording
►4 channels IP camera support (4port High PoE camera input)
►PENTAPLEX: simultaneous Live, Recording, Playback, Backup, Network
►Extremely small recording file size using H.264 compression technology
►Adjustable recording frame rate, resolution and picture quality
►Video / Audio data backup via USB 2.0 or CMS
►Support Authentic Video Image Player
►High speed network transmission
►Dynamic / Static IP address support, Own Client (ATVision IP or CMS Software) support
►Remote recording, still image capturing and printing

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►Multiple NVRs and multiple clients support for CMS application
►PTZ camera control by RS-485 and via network
►Independent color adjustment for each camera input and VGA output
►USB Mouse and IR remote control unit for user interface
►Self-diagnosis system and Hardware Watchdog: error checking and restoring functions
►Powerful event search function (Search by manual, schedule, motion, sensor, network or all)
►Pre-Alarm Recording for motions and sensors
►Protect Video/Audio files from HDD Overwrite
►Still image capturing and printing during live or playback
►System & Event Log files management
►Configuration data copy to other channels for easy setup
►Configuration file Export / Import for easy installation of multiple NVRs
►Control of minimum recording dates by channel
►Mobile (I-Phone, Android) phone support
►E-Map support
►POS/ATM support
►Video Analysis support
Notice:
The information in this manual was current when published. The manufacturer reserves the
right to revise and improve its products. All specifications are therefore subject to change
without notice.