AudioCodes RXV100 Quick reference guide

Deployment Guide
AudioCodes RX Suite of Meeting Room Solutions
RXV100 Meeting Room Solution
for Microsoft Teams
Version 1.9

Deployment Guide Contents
Version 1.9 3 RXV100
Table of Contents
1Deploying the Hardware .............................................................................................7
1.1 Deploying the RXV100Hub Hardware ............................................................................. 8
1.1.1 Assembling the RXV100Hub ...........................................................................................8
1.1.1.1 Getting Familiar with the RXV100Hub Ports......................................................9
1.1.1.2 Connecting with One Cable the Red Side to the Hub Base ...............................9
1.1.1.3 Connecting Peripherals to the Block Side of One Cable..................................12
1.1.1.4 Connecting the Power Cable ..........................................................................12
1.1.1.5 Mounting One Cable inside the Security Box ..................................................12
1.1.2 Activating the RXV100Hub ............................................................................................13
1.1.2.1 Providing MTR Credentials.............................................................................13
1.1.2.2 Logging in to RXV100Hub as Administrator ....................................................13
1.1.2.3 Resetting the RXV100Hub..............................................................................14
1.1.2.4 Performing a Recovery Process......................................................................14
1.1.3 Connecting the TV Display to the RXV100Hub ..............................................................14
1.2 Deploying the RXVCam50 Hardware ............................................................................ 15
1.2.1 Positioning and Connecting the RXVCam50 ..................................................................15
1.3 Deploying the RX50 Hardware...................................................................................... 16
1.3.1 Pairing the RX50 with the RXV100Hub..........................................................................16
2Configuring the RXV100Hub.....................................................................................17
2.1 Configuring RXV100Hub Settings ................................................................................. 19
3Troubleshooting ........................................................................................................25
3.1 Sign-in fails ................................................................................................................... 25
3.2 No display on the integrated display.............................................................................. 25
3.3 No display on the external display................................................................................. 25
3.4 Dialpad is not visible ..................................................................................................... 26
3.5 No content shown on the second display ...................................................................... 26
3.6 No audio from the speakers .......................................................................................... 27
3.7 Microphone is not working............................................................................................. 28
3.8 Reset MTR credentials.................................................................................................. 28
3.9 Hub does not present automatically when connected to a laptop/client device .............. 28
3.10 Restoring the RXV100Hub to Factory State .................................................................. 29
3.11 Maintenance and Support ............................................................................................. 30
3.12 Customer Support......................................................................................................... 30
4Specifications ............................................................................................................31
4.1 RXV100Hub.................................................................................................................. 31
4.2 RX50............................................................................................................................. 32
4.3 RXVCam50................................................................................................................... 33

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Deployment Guide 4 Document #: LTRT-18190
List of Tables
Table 4-1: RXV100Hub Specifications.........................................................................................................31
Table 4-2: RX50 Specifications ...................................................................................................................32
Table 4-3: RXVCam50 Specifications..........................................................................................................33

Deployment Guide 1. Deploying the Hardware
Version 1.9 5 RXV100
Notice
Information contained in this document is believed to be accurate and reliable at the time of printing.
However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy
of printed material after the Date Published nor can it accept responsibility for errors or omissions.
Updates to this document can be downloaded from https://www.audiocodes.com/library/technical-
documents.
This document is subject to change without notice.
Date Published: May-20-2021
Trademarks
AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia,
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or registered trademarks of AudioCodes Limited All other products or trademarks are property of
their respective owners. Product specifications are subject to change without notice.
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unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes
products and for contact information, please visit our Web site at
https://www.audiocodes.com/services-support/maintenance-and-support.
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Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
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Related Documentation
Document Name
RXV100 User’s and Administrator’s Manual
RXV100 Release Notes
RXV100 Quick Deployment Guide

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Deployment Guide 1. Deploying the Hardware
Version 1.9 7 RXV100
1 Deploying the Hardware
AudioCodes’ RXV100 bundled product suite acts as Microsoft Teams Rooms (MTR) on Windows
devices to bring meetings to life and deliver an optimal collaboration experience for everyone.
RXV100 bundles are scalable and can be mixed and matched to various options per room
requirements.
The core of the suite includes RXV100Hub which offers smart control, share and collaboration
technology for conference rooms, RXVCam50 video camera which provides vivid image quality,
smart zoom and face detection technology, and optional RX50 Conference Phone that can be used
as a peripheral device.
Elements in the RXV100 topology are shown in the figure below.
Make sure you receive the following RXV100 components:
RXV100Hub
RXVCam50
RX50 (Optional; bundle-dependent)
Lenovo ThinkSmart One Cable 6ft
ThinkSmart Cable Management Security Box (black block)
Compatible power adapter
HDMI cable for HDMI Ingest / Direct connect
Before deploying, you’ll want to establish accounts and have licensing sorted in advance of the
installation date to ensure everything is synchronized (see https://docs.microsoft.com/en-
us/MicrosoftTeams/rooms/rooms-licensing for licensing-related information).
Make sure you have the following network requirements:
Access to a server that can provide an IP address using DHCP. Microsoft Teams Rooms
cannot be configured with a static IP on initial configuration.
Access to HTTP ports 80 and 443.

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Office 365 URLs and IP address ranges for Microsoft Teams or Skype for Business online
implementations.
Wired network connection (recommended) to assure you will have reliable connectivity.
Proxy bypass is strongly recommended for real-time traffic
1.1 Deploying the RXV100Hub Hardware
The core of the RXV100 is the RXV100Hub shown in the figure below.
AudioCodes’ RXV100Hub is based on the Lenovo ThinkSmart Hub certified for Microsoft Teams.
Built on the Microsoft Teams Rooms (MTR) platform that enterprise employees already know and
use, the RXV100Hub lets participants communicate and collaborate via video, voice or content
sharing in real time. The device’s rotatable 10.1-inch touchscreen display makes it easy for
members of the group to share and control the meeting.
1.1.1 Assembling the RXV100Hub
The RXV100Hub delivers a custom single cable management solution designed to cleanly run the
cables off the tabletop while keeping all connections secure. Once connected, the back of the
device will consist of the One Cable and the HDMI ingest cable.
One Cable

Deployment Guide 1. Deploying the Hardware
Version 1.9 9 RXV100
Connection Security Box
1.1.1.1 Getting Familiar with the RXV100Hub Ports
Use the figure below to familiarize yourself with the ports located on the RXV100Hub.
1.1.1.2 Connecting with One Cable the Red Side to the Hub Base
To connect the red side to the Hub base with One Cable:
1. Lay the device on its side with the ports facing upward.

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2. Insert an HDMI cable into HDMI Ingest port on inner right sidewall of base, lace it through the
security channel and set it into the rounded notch.
3. On the red side of One Cable, slide the plastic cover down to reveal the blocks of connectors.