auer Edel AIR 200 L User manual

Made
in France
Manual ref: 1895301
Edition n°: 15.342
Installation and operating instructions
Edel AIR
Air source heat pump water heater
for outdoor air or non-heated ambient air
The information contained in this document is non-contractual. Auer reserves the right to modify equipment and specifications for all our appliances without prior notice.
Edel "*3200-&EFMAIR-

CONTENTS
TABLE DES MATIÈRES
1  SAFETY ............................................................ 3
1.1 - Storage and transport........................................................................3
1.1.1 - On-site installation................................................................................................... 3
1.1.2 - Unpacking...................................................................................................................3
1.1.3 - Contents of package ............................................................................................... 4
1.1.4 - Symbols used............................................................................................................. 4
1.1.5 - Storage.........................................................................................................................4
2  INSTALLATION................................................ 4
2.1 - Dimensions ............................................................................................4
2.2 - Choosing the right place...................................................................4
2.3 - Air connection ......................................................................................5
2.3.1 - Without piping...........................................................................................................5
2.3.2 - With piping .................................................................................................................5
2.4 - Pipe dimensions...................................................................................5
2.4.1 - Ventilation accessories............................................................................................5
2.5 - Plumbing connections.......................................................................6
2.6 - Condensates drainage.......................................................................7
2.7 - Electrical connections ........................................................................7
2.7.1 - External control (o-peak operation, controlled ventilation) .................. 7
2.7.1.1 -Controlled ventilation............................................................................. 7
2.7.1.2 - Electricity provider contact ..................................................................8
2.7.1.3 - Connecting the PV function................................................................. 8
2.7.2 - Changing the fan speed......................................................................................... 8
3  SETUP AND USE ............................................ 9
Filling the hydraulic circuit.........................................................................9
3.1 - Control box ............................................................................................9
3.2 - Setting the language..........................................................................9
3.3 - Setting the time...................................................................................9
3.4 - Setting the water temperature.....................................................10
3.4.1 Settings in PV mode.................................................................................................10
3.5 - Standby mode ....................................................................................10
3.6 - BOOST function
(for occasional use and guaranteed comfort) .................. 11
3.8 - Programming .....................................................................................11
3.7 - Electric mode
(to operate with electrical backup) .................................... 11
3.9 - Installer menu .....................................................................................12
3.9.1 - PV mode.....................................................................................................................12
3.9.2 - Adjusting the operating settings......................................................................12
3.9.2.1 - ANTI-BACT Cycle anti-légionellose.......................................13
3.9.2.2 - mode vent Mode de ventilation..........................................13
3.9.2.3 - T°C . M I N I Température mini .............................................13
3.9.2.4 - delestage Degré
d’autorisation en heures pleines.......................................................... 13
3.9.2.5 - M a x t i m e Max heating time......................................13
3.9.3 - Locking the keyboard...........................................................................................14
3.9.4 - Resetting parametres............................................................................................14
3.9.5 - Reading data ............................................................................................................14
3.9.6 - Counters (meters)...................................................................................................14
4  MAINTENANCE AND REPAIRS .................... 15
4.1 - Water circuit / condensate draining............................................15
4.2 - Air intake circuit..................................................................................15
4.4 - Troubleshooting.................................................................................16
4.5 - Sensor data ..........................................................................................16
4.5 - Parts........................................................................................................16
4.7 - Error message codes: errors, solutions and operating in case
of error...................................................................................................18
5  WARRANTY ................................................... 20
5.1 - Warranty limits....................................................................................20
5.1.1 - General information ..............................................................................................20
5.1.2 - Exclusion from warranty ......................................................................................20
5.1.2.1 - Use...............................................................................................................20
5.1.2.2 - Handling....................................................................................................20
5.1.2.3 - Installation site........................................................................................20
5.1.2.4 - Electrical connections ..........................................................................20
5.1.2.5 - Hydraulic connections .........................................................................20
5.1.2.6 - Accessories...............................................................................................21
5.1.2.7 - Maintenance............................................................................................21
6  APPENDICES................................................. 21
6.1 - Performance statistics......................................................................21
6.1.1 - Development of the COP.....................................................................................21
6.1.2 - Heating time.............................................................................................................21
6.2 - Technical data .....................................................................................21
6.3 - Electrical wiring diagram ................................................................22
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
2

Permitted transport positions:
No other transport position is authorised
Non-permitted transport positions:
1.1 - Storage and transport
1 - SAFETY
Keep the transport bag out of the reach of
children (risk of suocation)
The upper covers of the appliance are not
made to withstand force and should not be
used for handling purposes.
If tipped, the centre of gravity will shift
towards the top: handle with care
t3FNPWFQMBTUJDDPWFSBOEDBSECPBSEQBDLBHJOHt3FNPWFDPSOFSQSPUFDUJPOQJFDFTFOTVSJOHUIBUBMMOBJMTBOEstaples are taken out.
t3FNPWFQSPUFDUJWFöMNGSPNBMMQBSUTPGUIFBQQMJBODFBOEGSPNUIFCBHPGBDDFTTPSJFTXIJDIZPVXJMMöOEJOUIFUSBOTQPSUCBHt8JUIPVUUJMUJOHUIFBQQMJBODFVTFBOBQQSPQSJBUFUPPMUPSFNPWFthe screws from underneath the pallet.
Transport only in vertical or laid-at position
Risk of tipping/falling
1.1.2 - Unpacking
1.1.1 - On-site installation
Danger of electrocution
Touching electrical live wires can cause severe injury.
t#FGPSFVOEFSUBLJOHBOZXPSLPOUIFBQQMJBODFTXJUDIPòUIFpower supply.
t&OTVSFUIBUUIFSFJTOPQPTTJCJMJUZPGUIFQPXFSTVQQMZbecoming live again.
Danger of death due to absence of, or defective,
safety devices
Absence of safety devices can be dangerous and result in burns
or other injuries that could be caused, for example, by pipes
breaking.
The information given in this document does not represent all the
diagrams required for a professional installation of safety devices.
t*OTUBMMBMMSFRVJSFETBGFUZEFWJDFTJOUIFDJSDVJUt*OGPSNUIFVTFSPGXIFSFTBGFUZEFWJDFTBSFBOEIPXUIFZwork .
t0CTFSWFBMMSFMFWBOUOBUJPOBMBOEJOUFSOBUJPOBMIFBMUIBOEsafety rules and regulations.
Danger resulting from improper use
"OZXPSLDBSSJFEPVUCZBOPORVBMJöFEQFSTPODBOSFTVMUJOdamage to the installation or physical injury.
t%POPUXPSLPOUIJTBQQMJBODFVOMFTTZPVBSFBRVBMJöFEprofessional.
Intended use and applicable areas of use
This appliance is intended for use as a hot water production
appliance.
The intended use of the appliance includes the following points:
- observing the instructions for operating, installing
and maintaining this appliance and all other parts and
components of the system.
- ensuring compliance with all conditions of inspection and
maintenance which are listed in this manual.
Damp and/or water splashes
The appliance should be installed in a place where it is not exp
osed to damp and is not at risk of being splashed with water.
Rules and regulations (directives, laws, standards)
When the appliance is installed and switched on, all orders,
directives, technical rules, standards and safety measures should
be respected in their current state of enforcement.
The user
This appliance should not be used by people (including children)
with reduced physical, sensory or mental capacities, or who have
insucient experience or knowledge of the product, unless they
are being supervised by someone who is responsible for their
safety and in possession of the instructions for how the appliance
operates.
Children should be supervised to ensure that they do not play
with the appliances.
Keeping the documents
t5IJTNBOVBMBOEBOZPUIFSSFMBWBOUEPDVNFOUTTIPVMECFgiven to the system user.
The system user should keep these manuals for future reference.
Do not drop or lower suddenly
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS -
3

2.1 - 4J[FT-TFFBOOFYGPS-
2 - INSTALLATION
NO YES YES
1.1.4 - Symbols used
1.1.5 - Storage
STORAGE AND INSTALLATION
PRECAUTIONS:
t5IFBQQMJBODFNVTUOPUCFTUPSFEJOBOFODMPTFEspace of less than 4m² without ventilation.
t*GUIFBQQMJBODFJTUPCFTUPSFEJOBTQBDFXJUIless than 4m² surface area (e.g. in a cupboard)
there must be ventilation points at the top and
bottom of this space.
t5IFBQQMJBODFNVTUOPUCFJOTUBMMFEOFBSBpermanent ame or any other ammable
source.
t5IFBQQMJBODFNVTUCFJOTUBMMFEJOTVDIBXBZthat mechanical damage is prevented.
tEPNFTUJDIPUXBUFSIFBUQVNQtCBHPGBDDFTTPSJFTDPOUBJOJOHUISFFBEKVTUBCMFGFFUtEPDVNFOUBUJPOQBDLDPOUBJOJOHBOJOTUSVDUJPONBOVBMBVTFSmanual and a warranty card.
1.1.3 - Contents of package
Refer to the installer
instruction manual before
undertaking any work on
the product when handling,
installing, using or carrying
out maintenance work.
Contains controlled
substances, do not throw
in the bin. In case of
disposal, please respect the
regulations on recovery of
electrical and electronic
equipment.
Caution: contains
ammable refrigerant.
Please take care to respect
installation and handling
precautions.
2.2 - Choosing the right place
When choosing the place where the appliance is to be installed,
the following points should be taken into consideration:
t*UJTQSPIJCJUFE- to let the appliance operate using air intake which contains
solvents or explosive matter
- to use air intake which contains grease, dust or aerosol particles
- to connect vented exhaust hoods to the ventilation system
t*UJT130)*#*5&%UPJOTUBMMUIFBQQMJBODF- outdoors
- in rooms which are exposed to frost
- in humid rooms which have a lot of steam or vapour (for
example, a bathroom)
- in rooms where there is any risk of explosion due to gas,
pollution or dust
t"WPJEQMBDJOHJUDMPTFUPCFESPPNTUPNJOJNJTFOPJTFinconvenience.
t5IFøPPSNVTUCFBCMFUPTVQQPSUUIFweight of the appliance (weight of heat
pump water heater XIFOöMMFEXJUIwater is approx. 440kg).
To facilitate the condensates ow,
adjust the feet so that the appliance is
horizontal.
View from above
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
4

Partial piping
Outdoor air )FBUFEpremises
piping at the back piping on the right piping on the left
t*GJOTUBMMFEXJUIPVUQJQJOHUIFBQQMJBODFNVTUCFJOTUBMMFEJOnon-heated premises (of at least 20m ) away from neighbouring
heated rooms.
t*GUIFTQBDFBWBJMBCMFVOEFSUIFDFJMJOHJTMFTTUIBODNJOIFJHIUabove the water heater, we would recommend that you install an
elbow at the air outlet and direct it towards the back or the sides.
t5IFIFBUQVNQXBUFSIFBUFSFOBCMFTIFBUUPCFSFDPWFSFEGSPNthe oor of non-heated, partially underground premises such as
a workshop or garage.
t5IFIFBUQVNQXBUFSIFBUFSFOBCMFTEFIVNJEJGZJOHBOEDPPMJOHof rooms such as utility rooms or cellars.
The heat pump can operate over a large air temperature range (from
-7°C to 35°C).The appliance extracts calories from outdoor air.
Partial piping (using only 1 pipe) onto outdoor air should be avoided,
as in the winter it can cause premises to become too cold.
2.3 - Air connection
If connecting to piping, you will need to
change the fan speed ( see §“Changing
the fan speed”)
2.3.1 - Without piping
2.3.2 - With piping
2.4 - Pipe dimensions
The heat pump water heater must be connected using insulated
air ducts which are 160mm inside diameter.
Ø160 PVC elbows enable you to rotate the position of the pipes
connected to the appliance through 360°.
Total maximum length Ø160 :
tNøFYJCMFIPTFtNSJHJEQJQJOH1elbow = 1m
Fan accessories are available to order and are designed for simple
and ecient heat pump water heater connection.
The pipes (Ref. 730011) and the cellular foam elbows (Ref.
730012) are semi-rigid, light and thermally insulated.
They are assembled using a connector (Ref.730014).
*GPWFSNMPOHUIFQJQFTNVTUCFöYFEUPUIFXBMMVTJOHBDPMMBS(Ref. 730013).
The stainless steel horizontal terminal (Ref. 730015) is equipped
with a protective grille.
2.4.1 - Ventilation accessories
Figure Part Ref. n°.
Semi-rigid pipe, 160mm Ø - lg 2m 730011
90° insulated elbow160mm Ø 730012
Collars for attaching to wall (set of 2) 730013
Connectors for insulated pipe (set of 2) 730014
Horizontal terminal for insulated pipe 730015
1
1
1 2
3
4
5
2
2
2
4
4
3
3
5
5
2
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS -
5

2.5 - Plumbing connections
t"new pressure-relief valve (not included) must be installed
and set to 7 bar on the domestic cold water supply of the
appliance. We would recommend a membrane valve. This valve
must conform to domestic standards.
t5IFQSFTTVSFSFMJFGWBMWFTIPVMECFJOTUBMMFEBTDMPTFBTQPTTJCMFto the appliance’s cold water inlet and the water ow should
never be hampered by any accessory (valve, pressure-
reducer etc.)
t5IFQSFTTVSFSFMJFGWBMWFESBJOBHFPVUMFUTIPVMECFTJ[FEaccording to construction standards and must never be
obstructed. It should be connected to a vertical draining pipe,
using a funnel which allows an open space of at least 20mm
and which is at least equal in diameter to the appliance’s piping
connection.
t5IFQSFTTVSFSFMJFGWBMWFESBJOBHFPVUMFUNVTUCFJOTUBMMFEJOBfrost-free place, in a downward-sloping position.
t*GUIFQSFTTVSFPGUIFEPNFTUJDDPMEXBUFSTVQQMZJTIJHIFSUIBO5bar, a pressure-reducer should be installed above the pressure-
relief valve near the starting point of the installation (apressure
of 4 - 5 bars is recommended).
t8FXPVMEBEWJTFZPVUPöUBTIVUPòWBMWFBCPWFUIFQSFTTVSFrelief valve.
t'PSJOTUBMMBUJPOTFRVJQQFEXJUI- piping of a small diameter
- ceramic plate valves
A domestic water expansion vessel, or anti-hammer valves
which are adapted to the installation should be installed as close
as possible to the shut-o valve.
t5IFGPMMPXJOHNBUFSJBMTTIPVMECFVTFEGPSUIFdomestic hot water circuit:
- copper
- stainless steel
- brass
- plastic
If materials used in the hot water circuit are
incompatible, corrosion damage may occur.
Consequently, the appliance should always be connected to copper
domestic hot water pipes with a cast iron or steel link, or with dielectric
connections (not included) to avoid an iron / copper galvanic bridge.
t3JOTFUIFTVQQMZMJOFQJQJOHXFMMCFGPSFDPOOFDUJOHUIFBQQMJBODFto the domestic installation so as not to introduce any particles,
metallic or other, into the appliance.
t0CTFSWFUIFTUBOEBSETJOFòFDUJOUIFDPVOUSZPGVTFOPUBCMZsanitation regulations and pressure safety regulations.
t5IFNBYJNVNEPNFTUJDIPUXBUFSUFNQFSBUVSFBUUIFdistribution points should never surpass 50°C for the toilets
and 60°C for other uses. Adequate thermostatic mixing valves
should be installed to avoid burn risk.
t*OSFHJPOTXIFSFXBUFSDPOUBJOTWFSZIJHIMFWFMTPGMJNFTUPOF(TH>20°F), we recommend that the water be treated with a
TPGUFOFS4PGUFOFEXBUFSTIPVMEDPOGPSNUPUIFDSJUFSJBEFöOFEby the country’s regulations. t*OBMMDBTFTXIFUIFSUIFXBUFSJTTPGUFOFEPSOPUJUTIPVMEconform to the country’s hot water additional clause
standards relating to:
- chloride levels
- resistivity (between 2200 and 4500 ohm/cm)
- 12°F < TH < 30°F
- ...
Use of a recirculation pump should be
avoided. Recirculating can cause a lack
of hot water and overconsumption of energy.
If using a recirculation pump, piping should be
insulated and the pump should be controlled
by a timer or another system which will prevent
domestic hot water from circulating continuously.
This warranty does not apply if any of these
points have been neglected or if the water
quality did not allow correct treatment within the
legal framework.
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
6

1. Stop valve
2. Pressure reducing valve
3. Check valve
4. Insulating dieletric sleeve (not
supplied)
5. Pressurereliefmembranevalve(not
supplied)
7. Run-o siphon
8. Domestic water expansion
vessel
9. Thermostatic mixing valve
10. Draining valve
The power supply should comply with
the regulations in eect in the country
of installation, as well as the NFC 15-100
standard.
A means of disconnection which ensures
total power-cut in category III conditions
TIPVMECFJOTUBMMFEJOöYFEQJQJOHJOcompliance with the installation rules.
Protect the appliance with :
t""BMMQPMFDJSDVJUCSFBLFSXJUIminimum 3mm contact opening.
t"QSPUFDUJWF"DJSDVJUCSFBLFSXJUIBN"EJòFSFOUJBMIf the power supply cable is damaged it must be replaced by the
NBOVGBDUVSFSUIFJSBGUFSTBMFTTFSWJDFPSBRVBMJöFEUFDIOJDJBO2.7 - Electrical connections
Condensates drainage hose
Domestic hot water (DHW)
Domestic cold water (DCW)
- The condensates tube should not be directly connected to a
drain. It must lead o into open air in a siphon which has been
added and contains water.
- Do not use a lip seal.
- Do not use an elbow on the exible hose.
2.6 - Condensates drainage
Compliance with the polarity:
tCSPXOXJSF7QIBTFt#MVFXJSF/FVUSBMt(SFFOZFMMPXwire = Ground
Grounding is compulsory
The domestic hot water heat pump can be used to continuously
WFOUJMBUFBSPPNFWFOJGUIFIFBUJOHDZDMFJTöOJTIFETo stop the fan from operating, connect to a timer on a moisture
sensor.
Use the same procedure as for the timer switch, but connect the
2-wire cable to “Entrée 2” on the electronic board.
- Switch o = fan will not operate
- Switch on = fan will operate
t4FUUIFSFHVMBUPSUP“External control ventilation”mode: V E N T
3mode.
2.7.1.1 -Controlled ventilation
To access electrical connections :
t3FNPWFUIFDPWFSBOEUIFTIFMMt3FNPWFUIFDPWFSPGUIFBQQMJBODFCZUBLJOHPVUUIFTDSFXTXIJDIöYUIFTIFMMPOUPUIFMPXFSCFMUt3FNPWFUIFCMBDLQSPUFDUJWFDPWFSGSPNUIFFMFDUSPOJDCPBSE2.7.1 - External control (o-peak operation,
controlled ventilation)
Only a dry contact, voltage-free,
external connection may be used, or the
electronics board may be destroyed.
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS -
7

2.7.1.3 - Connecting the PV function
This function enables the
appliance to operate in auto-
production mode, which
means that it will use the
energy produced by the PV
function to supply the heat
pump as well as the electrical
back-up, and to heat the
water in the tank.
The connection is made
between the energy
manager electrical box (not supplied) and connectors 1and 2 on the PCB.
t3FNPWFUIFQSPUFDUJWFDBTJOHt3FNPWFUIFCMBDLDPWFSGSPNUIF1$#t$POOFDUUIF17GVODUJPODBCMFUPDPOOFDUPSPOUIF1$#t*GUIF17GVODUJPOSFHVMBUPSIBTUXPDPOUSPMDPOUBDUTDPOOFDUUIFNUPDPOOFDUPSTand 2 on the PCB (see §»Electrical box electrical diagram» in the appendix).
t5FSNJOBMBMPXMFWFMPGFMFDUSJDBMFOFSHZJTQSPEVDFECZUIF17GVODUJPOt5FSNJOBMBIJHIMFWFMPGFMFDUSJDBMFOFSHZJTQSPEVDFECZUIF17GVODUJPO
2
1
PV max
PV éco
gestionnaire d'énergie
contact sec
Tair
Tdégiv
Teau
HP
CAUTION: Connectors 1 and 2 are for DRY CONTACTS ONLY. They must NEVER be connected to 230V.
To stop the electrical back-up running during peak time, connect the dry
contact from your electricity meter to terminal n°1.
- Contact open = electrical back-up not authorised to run
- Contact closed = electrical back-up authorised to run
If you choose load shedding level 1, the electrical back-up is prevented
from running. If you choose load shedding level 0, both the electrical
back-up and the heat pump will be prevented from running (see § «Load
shedding»).
To prevent electrical backup operating during peak hours, a timer switch
should be used:
- Switch o = backup not allowed
- Switch on = backup allowed
By choosing level 0 or 1 load shedding (see §“load shedding”), you stop
either the electrical backup alone (load shedding = 1) or the heat pump
and electrical backup (load shedding 0) from operating.
Only a zero-voltage, external control such as a timer switch should be used ( if not, the electronic board could be destroyed)
t1BTTBNN 2-wire cable with metal tips through a cable gland at the back of the appliance and bring the end of the cable round to the
electronic board. The other end of the cable should be connected to the timer switch.
tJOTFSUUIFXJSFDBCMFUISPVHIBHSPNNFUGSPNUIFFMFDUSPOJDTCPY
t$POOFDUUIFXJSFDBCMFUP“Entrée 1”indicated on the electronic board, having removed the existing red bridge beforehand.
2.7.1.2 - Electricity provider contact
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
8

3.3 - Setting the time
t1SFTTClock settings
Set month
2 6 / 0 9 / 1 1
17: 32
--/ 0 9 / 1 1
17: 32
2 6 / --/ 1 1
17: 32
Set day
2 6 / 0 9 / --
17: 32 Set year
Deterioration risk: the water tank must be
lled before the appliance is switched on
or connected to a power supply
Menu
On / o
Time
setting
Dial
Display screen
3.1 - Control box
Filling the hydraulic circuit
3 - SET-UP AND USE
..... Compressor activated
.... Fan activated
........ De-icing in progress
........ Electrical backup
activated
.... Domestic hot water
request
..... Economy mode
activated
....... Freeze protection mode
activated
... Holiday mode activated
Pictograms :
t-FBWFUIFBQQMJBODFVOQMVHHFEt0QFOUIFIJHIFTUIPUXBUFSPVUMFUPOUIFJOTUBMMBUJPOt0QFOUIFDPMEXBUFSJOMFUPOUIFQSFTTVSFSFMJFGWBMWFt'JMMUIFUBOLVQVOUJMUIFXBUFSJTDPNJOHPVUPGUIFIJHIFTUoutlet.
t$MPTFUIFIPUXBUFSPVUMFUBefore switching the appliance on, ensure that the entire circuit is
watertight.
The hot water heat pump mainly operates with the heat pump, as
long as the air intake temperature remains in the authorised - 7°C
to + 35°C range. Outside of this range, electrical backup ensures
that the domestic hot water is heated.
The domestic hot water temperature provided by the heat pump
is adjustable up to 60°C.
In case of high domestic hot water consumption, the domestic
hot water heater has a comfort function which increases the
heating capacity when there is less than 1/3 of the tank’s volume
left at over 38°C (see § “MIN T°C- minimum temperature”). There
is also a setting to activate electrical backup if the heating time is
too long.
If more domestic hot water is required from time to time, the heat
pump water heater has a “Boost” function (activated by the user)
which ensures that the water heats to the desired temperature
(
for example: 50°C ) quickly with the help of the heat pump and
electrical backup. This function is deactivated as soon as the
required temperature is reached.
From time to time, check that there are no alerts (in case of an
alert, please refer to § “Error messages”).
3.2 - Setting the language
Set language
Enter
L A N G U A G E L A N G U A G E
EN G
t1SFTT.
t5VSOUIFEJBMUPTDSPMMUISPVHIUIFNFOVPQUJPOTt1SFTTto return to main screen.
The language must be selected when the appliance is switched
POGPSUIFöSTUUJNF5VSOUIFEJBMUPUIFMFGUTFMFDU&OHMJTIBOEQSFTTIFEJBMUPDPOöSN5IFMBOHVBHFTNFOVDBOCFBDDFTTFEBUany time.
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS -
9

m o n d a y
17: --
m o n d a y
-- : 32
Set minutes
$POöSNOFXTFUUJOHTSet hours
3.4 - Setting the water temperature
T E M P S E T T . T E M P S E T T .
5 0 °C
t1SFTTt5VSOUIFEJBMUPTDSPMMUISPVHIUIFNFOVPQUJPOTThe water temperature can be adjusted between 30°C and 65°C.
The heat pump alone heats the water up until 60°C. Beyond this
temperature - up to 65°C - the electrical backup takes over.
t1SFTTto return to main screen.
Enter
Set temperature
t*OPSEFSUPHFUUIFCFTUGSPNZPVSIFBUQVNQXFSFDPNNFOEthat you do not leave the set water temperature too high unless
necessary. The default temperature is set at 55°C.
3.4.1 Settings in PV mode
When PV mode is activated, the water temperature can be set to a
higher level to favourise operation during periods of photovoltaic
production.
1. Press
2. Turn the dial until appears on the screen.
3. Press the dial.
4. Turn the dial to set the hot water temperature, applicable in case
of electrical photovoltaic energy production.
t°P V E C O
The heat pump heats the water in the domestic
hot water tank to a higher temperature than the
usual hot water temperature.
t°P V E C O
The heat pump and the electrical back-up heat
the water in the domestic hot water tank to
a higher temperature than the t°p V E C O
temperature setting.
t° P V m a x
5. 1SFTTUIFEJBMUPDPOöNZPVSDIPJDF6. Press to return to the main screen.
The settings are available according to the following reasoning:
WATER TEMP ≤ T° PV ECO ≤ T° PV MAX ≤ 65°C
3.5 - Standby mode
"H o l i d a y "mode puts the appliance on standby whilst the
freeze protection mode remains active. This function can be
programmed to run between 1 and 99 days and is eective as
TPPOBTUIFOVNCFSPGEBZTIBTCFFODPOöSNFEEnter
H O L I D A Y S H O L I . R E T U R .
8
"H o l i d a y "mode switches o automatically at the same time
when the number of days set has ended. Throughout the holiday
period, the heat pump water heater shows "H o l i . r e t u r . " on
the display screen, as well as a countdown of the days.
t1SFTTto return to main screen.
t1SFTTt5VSOUIFEJBMUPTDSPMMUISPVHIUIFNFOVPQUJPOTSet number of days
in standby mode
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
10

The “BOOST” function temporarily forces electrical backup and
backup from the pump at the same time to speed up the rise
in temperature during a heating cycle. The “electrical backup”
symbol
ashes while it is activated.
t1SFTTt5VSOUIFEJBMUPTDSPMMUISPVHIUIFNFOVPQUJPOTThe “BOOST” function is automatically deactivated as soon as the
set temperature is reached (end of heating cycle).
t1SFTTto return to main screen.
B O O S T
yes
#0045GVODUJPO(for occasional use and guaranteed comfort)
Enter E L E C M O D E
y e s
t1SFTTto return to main screen.
3.7 - Electric mode
(to operate with electrical backup)
Enter
Electric mode uses only the boiler to heat the water in the heat
pump water heater. It provides a back-up option if for any reason
the heat pump is not running ( piping not yet connected, dusty
renovation work being carried out near the appliance....).
t1SFTTt5VSOUIFEJBMUPTDSPMMUISPVHIUIFNFOVPQUJPOT3.8 - Programming 1SPHSBNNJOHFOBCMFTZPVUPEFöOFUIFQFSJPETPGUJNFUIFBQQMJBODFSVOTJO“Economy”,“Comfort” or “O” mode (freeze protection mode).
Electrical backup is not allowed while the appliance is in“Economy” mode.
t1SFTT“Clock settings” and hold down for 3 seconds.
= Copy programming from day before
= Copy a standard programme or a
programme from another day.
= Modify existing programme
= See existing programme
4FUFOEPGöSTUtime period
Set comfort level
GPSöSTUUJNFperiod
Set end of
second time
period
N E W P R O G .
M O N D A Y
0 0 0 0 -_ _ _ _
0 0 : 3 0 h
0 0 0 0 -063 0
f r o s t p t
0 6 3 0 -____
0 6 : 3 0 h
Select day
...and so on, up to 7 time
periods per day
C O P Y P R O G .
M O D I F Y P R .
S E E P R O G .
C O P Y S U N . )FBUJOHUJNFGPSUBOLvaries according to outdoor
temperature. Ensure that
the operating time of the
appliance is not too limited.
F r o s t p t = F ros t p rotection mode
E C O = Hea t p ump only r u n n i n g
C O N F = Hea t p u m p onl y running
+ elec t r ical back- u p i f n e e d e d
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS -
11

3.9 - Installer menu
It may be necessary to adjust certain settings to optimise the
performance of the heat pump water heater, depending on
how the appliance is installed.
Accessing the installer menu:
tPress
t5VSOUIFEJBMVOUJMUIFTDSFFOEJTQMBZT“INSTALLER”
t1SFTTUIFiClock settings” and “Menu” buttons
simultaneously
tKeep both buttons pressed down for 3 seconds until
the screen displays “SETTINGS”. t1SFTTto return to main screen.
Select setting Change
setting
+
To adjust installation settings
SETTINGS
To go back to default settings
RESET PAR.
To display temperatures of sensors
and inlets
DISPLAY
To see the meters running, count
start-ups etc.
COUNTERS
3.9.2 - Adjusting the operating settings
3.9.1 - PV mode SETTINGS
Enter
Setting Description Unit Time
period
Factory
setting
ANTI - BACT.
Time interval for
anti-legionellosis
cycle
days 0 to 99 0
FAN MODE
Ventilation mode - 1, 2 or 3 1
TιC MINI
Min. temp. for
electrical backup - 0 or 1 0
SHEDDING
Load shedding
level - 0, 1 or 2 1
MAX.TIME
Max.heating time hours
No,
auto
1 to 24
No
^ĞƚƚŝŶŐ ĞƐĐƌŝƉƚŝŽŶ hŶŝƚ ZĂŶŐĞ
&ĂĐƚŽƌLJ
ƐĞƚƚŝŶŐ
JLABMS
Photovoltaic mode
activated
-
yes
no
no
MOFLOFQV
Anti-legionellosis
cycle time intervals
-
yes
no
yes
3. Select ‘‘Yes’’.
4. 1SFTTUIFEJBMUPDPOöSN5. Press the Menu key.
6. Set the desired domestic hot water temperature.
7. Turn the dial to select the primary function.
- Menu ńINST.MENU ńPVmode ńPRIORITY
t:FT: the signals from connectors 1 and 2 take precedence
over eco and frost protection modes.
t/P:frost protection and eco modes take precedence over
the signals from connectors 1 and 2.
/#:
If PV mode is chosen as the primary function, the domestic
hot water will also be heated during non-selected time
periods, eg in holiday mode and outside of the programmed
time slots.
If you only wish the domestic hot water to be heated during
authorised time slots, adjust the setting to‘‘No’’.
8. 1SFTTUIFEJBMUPDPOöSNt'PSQSPEVDUTXIJDIBSFFRVJQQFEXJUIBOFYUSBUIFSNBMheat exchanger, no boiler request is sent when the heat
pump is switched on. Only the electrical back-up is on, to
use the energy produced by the PV function.
t8IFOfan mode is activated, option 3 may no longer be
chosen.
t5IFload shedding function is not available.
1. If the PV mode regulator is connected to connectors 1 and 2
on the PCB, PV mode must be activated.
t5IFFMFDUSJDBMFOFSHZXIJDIJTQSPEVDFEJTTUPSFEJOUIFGPSNPGhot water. The PV function can be set to two dierent levels of
production.
tPV ECO = the lower level of photovoltaic electricity production.
The heat pump generates a higher water temperature. The hot
water temperature must be somewhere inbetween the ordinary
hot water temperature and 60°C (factory setting: 60°C).
tPV MAX = the higher level of photovoltaic electricity
production. The heat pump and electrical back-up generate a
higher water temperature. The hot water temperature must be
somewhere inbetween the eco mode hot water temperature
and 65°C (factory setting: 65°C).
2. Turn the dial to set the mode.
- Menu ńINST. MENU ńPV mode
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
12

Example :
a n t i -b a c t = 8 ,
the anti-legionellosis cycle will be
carried out every 8 days at 10pm
3.9.2.1 - ANTI-BACTanti-legionellosis cycle
Enter
Select number of days
A N T I -B A C T
n o
A N T I -B A C T
8t1SFTTto return to main screen.
t5IJTGVODUJPOJTEFBDUJWBUFECZEFGBVMU3.9.2.4 - L o a d s h e d d i n g Level
authorised during peak-time hours
Enter
Select mode
TC . M I N I
n o
TC . M I N I
yes
$POöSNSelect mode
S H E D D I N G
1
S H E D D I N G
0
When load shedding is activated you can choose to stop certain
elements from running (electrical resistance or compressor).
t1SFTTto return to the main screen.
If load shedding is switched on:
Mode 0 = No element is allowed to operate
Mode 1 = Only the heat pump is allowed to operate
Mode 2 = The heat pump and backup are allowed to operate
(neutralising the“peak time”function).
t*ODBTFPGMPBETIFEEJOHUIFi5¡$NJOJwGVODUJPOJTOPUBDUJWBUFEt1SFTTto go back to main screen.
Factory setting = NO
t/PBOUJMFHJPOFMMPTJTDZDMFFYDFQUXIFOSFUVSOJOHGSPNIPMJEBZTBOEBGUFSBGSFF[FQSPUFDUJPOQFSJPEPGNPSFUIBOUISFFEBZTt%VSJOHUIFBOUJMFHJPOFMMPTJTDZDMFUIFXBUFSUFNQFSBUVSFJTraised to 60°C by the heat pump.
t*GUIFTFUUFNQFSBUVSFGPSEPNFTUJDIPUXBUFSJTBMSFBEZ¡$
(see §“Setting the desired water temperature”), there will not be
an anti-legionellosis cycle as it is already running continuously.
t*GBDZDMFJTJOUFSSVQUFECZBQFSJPEXIFSFCBDLVQJTOPUBMMPXFE(electricity provider signal or programmed time period) it will
relaunch during the next authorised period.
3.9.2.2 - FAN MODE
Enter
Select mode
F A N M O D E F A N M O D E
2
t1SFTTto return to main screen.
Factory setting = 1
Mode 1 = Ventilation only activated during water heating
periods
Mode 2 = Permanent ventilation
Mode 3 = Ventilation activated during water heating periods
and ventilation regulated by external control (such as a moisture
sensor).
The external control should be connected on the electric board’s
moisture sensor inlet in the heat pump water heater.
3.9.2.3 - M I N T °CMinimum temperature
Electrical backup can be activated at the same time as the heat
pump to prevent the water temperature going below a minimum
comfort level of 38°C. The electrical backup will start up and raise
the water temperature to 43°C, then it will switch o and the heat
pump will complete the heating.
3.9.2.5 - M a x t i m e Max heating time
Enter
Select time period between
1 and 24 hours
M A X T I M E
NO
M A X T I M E
3h
t5IJTGVODUJPOJTEFBDUJWBUFECZEFGBVMUt1SFTTto go back to main screen.
A period of time can be chosen where the electrical back-up will
run at the same time as the heat pump to speed up the heating of
the water in the tank.
If you choose MAx time= AUTO, the heating time is limited to 8
hours maximum.
- INSTALLATION MANUEL AIR SOURCE HEAT PUMP WATER HEATER -
13

3.9.4 - Resetting parametres
3.9.5 - Reading data
3.9.6 - Counters (meters)
Resetting the parametres enables you to go back to the default
settings.
Go to the“Installer” menu and turn the dial to “RESET”.
Enter
Select "y e s "
R E S E T P A R R E S E T P A R
Y E S
The“READ DATA” menu shows you , in real time, the information
given by the sensors.
In the “Installer” menu, turn the dial to“DISPLAY”.
Display Description
Reference
on electronics
board
T>QBO
Domestic hot water temperature in
lower part of tank
Teau
>FO
Temperature of heat pump air intake Tair
BS>M
Temperature of heat pump
evaporator (expansion valve outlet)
Tdégiv.
@IL@H
PTFQ@E
Off-peak hours switch
(0 = on; 1 =off)
heures creuses
C>K@LKQO
Fan control switch
(0 =on; 1 =off) hygrostat
/5B@L
Contact input 1
0 = open 1 = closed 1
MSJ>U
Contact input 2
0 = open 1 = closed 2
C O U N T E R S
The“Counters”menu shows the number of start-ups from the
heat pump and the electrical backup.
In the “Installer” menu, turn the dial to“counters”
- C O U N T E R N °1:
Number of start-ups from
heat pump
-C O U N T E R N °2:
Number of start-ups from
electrical backup
- C O U N T E R N °4:
Cumulated heat pump
running time
The temperature which is permanently displayed on the screen
is the set temperature and does not necessarily indicate the
temperature of the water immediately available in the tank.
3.9.3 - Locking the keyboard
Enter
Select locking level
L O C K I N G L O C K I N G
N O
pro = To lock access to menus with
temporary unlocking (300 seconds),
press for 3 seconds then
and for 3 seconds
Manual locking from the main screen
Without gaining access through the“Installer” menu and provided
that locking settings are not already in place.
To lock manually, press for 3 seconds.
Permanent and automatic locking
The“locking”option enables you to create three possible levels of
locking for accessing the menus.
In the “Installer” menu, turn the dial to“LOCKING”
Press for 3
seconds
NO = Locking is not activated, but manual
locking is possible by pressing
for 3 seconds
AUTO = To lock menu access with
temporary unlocking (60 sec), press
tempor
ar
for 3 seconds
Enter
Select “yes”
5 0 0C
UNLOCK
N O
Press for 3
seconds
Enter
Select “y e s "
5 0 0C
UNLOCK
N O
U N L O C K
Y E S
Press for 3
seconds
Press for 3
seconds
L O C K I N G
t8IFOMPDLJOHJTBDUJWBUFEJUJTPOMZQPTTJCMFUPBDDFTTVOMPDLJOHand reset the alarm.
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
14

The R290 refrigerant in the heat pump
circuit poses no risk to the environment
but is inammable.
 ń do not damage the pipes in the
refrigerant circuit
 ń do not handle a ame or any other
ammable source on the inside of the
appliance,
 ń if the refrigerant leaks, unplug the
appliance, air the room and contact the
after sales team,
 ń do not use any mechanical means to
speed up de-icing
 ń do not pierce or burn the appliance: in
case of intervention on the refrigerant
circuit, the refrigerant must be recovered.
When draining the tank, ensure that there is a large enough air
inlet at the top to avoid any depression in the tank. The following
material and products should be avoided:
- brushes with steel bristles
- scouring powder
- any bleach -based product or chlorinated derivative
In case of maintenance or if taking the heat pump water
heater out of service, please respect environmental protection
regulations regarding recovery, recycling and disposal of
consumables and components.
4 - MAINTENANCE AND
REPAIRS
In order to maintain eciency and improve durability
we advise that an annual maintenance check be
carried out by a qualied professional.
t"OZXPSLPOUIFIFBUQVNQNVTUCFcarried out by a qualied professional.
t0CTFSWFIFBMUIBOETBGFUZSVMFTt"OZXPSLPOUIFSFGSJHFSBOUDJSDVJUNVTUCFcarried out by a qualied professional with a
Category 1 certicate of aptitude.
t*UJTTUSJDUMZQSPIJCJUFEUPSFMFBTFSFGSJHFSBOUinto the atmosphere.
t5IFSFGSJHFSBOUNVTUCFDPMMFDUFECFGPSFBOZwork is carried out on the circuit.
t4XJUDIPòUIFIFBUQVNQXBUFSIFBUFSCFGPSFopening it.
t8BJUGPSUIFGBOUPDPNFUPBDPNQMFUFTUPQbefore starting work on the appliance.
t%POPUQVUXBUFSPOBOZFMFDUSJDBMQBSUTt$IFDLUIFXFBSPOUIFNBHOFTJVNBOPEFFWFSZyear.
4.1 - Water circuit / condensate draining
To check that condensates are draining correctly:
- Remove upper cover (see §“Electrical connections”).
- Check for blockages in the draining hole.
- Clean the condensate recovery container, where deposits
from air intake may have gathered.
- Clean the exible draining hose.
The pressure limiting device must be switched on regularly to
eliminate limescale and check for blockages.
Check that all hydraulic connections onthe heat pump water
heater are watertight.
The only maintenance work needed is to clean the evaporator
(at least once a year and depending on the cleanliness of the air
UBLFOJO*GVTJOHBJSöMUFSTDIFDLJGUIFZBSFDMFBOSFHVMBSMZIf necessary, clean or replace them.
4.2 - Air intake circuit
The fan blades are sharp-edged and can cause injury; take care
not to damage or deform them.
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS -
15

4.5 - Parts
Rep. Reference Description
1 1472853 Evaporator
214728
 Filter dryer
3 1244090 Temp. sensor - 10kOhm - 25°C - lg 460mm
4 1243923 Temp. sensor - 10kOhm - 25°C - lg 1200mm
5 1243950 Temp sensor - 10kOhm - 25°C - lg 900mm
6124
 µF capacitor
7 1244229 4µF capacitor
8 1244291 25µF compressor capacitor
9
GFFU
10 1244096 C3S PCB controller
11 4992027 Electrics box cover and label
12 1239160 70 - 85°C aquastat
13 1243926 1500W electric heating element
14 1657452 Electric heating element seal
15 4592

PCB + Display .+ Pgm. - HPWH CR3 + cable
(HPWH Air WITHOUT heat exchanger)
16

Compressor + accessories
17 1472777 4-way valve
18 1244
 Fan
19 14728

Thermostatic expansion valve
20 1244002 High pressure switch
21 1758866 Display screen dial
22 1244251 Power supply cable
23 4592244 Insulated hood
24 1759012 Panel
QMFBTFTFFBOOFYGPSDPNQMFNFOUBSZMJTU
Do not adjust settings on safety aquastat
t/PIPUXBUFSCheck that :
tUIFWPMVNFDPOTVNFEJTOPUIJHIFSUIBOUIFWPMVNFJOUIFtank.
t5IFUJNFQFSJPEUIFBQQMJBODFPQFSBUFTJTOPUUPPTIPSUhrs minimum if connected to piping).
tUIFXBUFSUFNQFSBUVSFJTOPUTFUUPPMPXt$POEFOTBUFTBSFOPUESBJOJOH(water under the appliance)
Check:
tUIFESBJOJOHTZTUFNGPSEJSUPSCMPDLBHFT- Remove the cover (see §“External control” procedure),
- Check the opening ,
tUIBUUVCFTEPOPUIBWFCFOETPSi6wTIBQFTUIBUDPVMEDPMMFDUwater.
tUIBUUIFFOEPGUIFUVCFHJWFTPOUPPQFOBJSt&MFDUSJDBMCBDLVQJTOPUXPSLJOHCheck that :
t:PVSFMFDUSJDJUZQSPWJEFSPSZPVSUJNFSJTOPUQSFWFOUJOHUIFappliance from functioning ( “Economy” symbol on).
t"IFBUMJNJUJOHTBGFUZUIFSNPTUBUGPSFMFDUSJDBMCBDLVQIBTOPUbeen activated after over-heating (>85°C). If this is the case,
reset it.
Before resetting, check :
- that the heating element does not have limescale.
- Clean or replace if necessary.
Reset button (85°C) on
safety aquastat
4.4 - Troubleshooting
t5IFIFBUQVNQJTOPUXPSLJOHCheck :
tUIBUUIFEFTJSFEXBUFSUFNQFSBUVSFJTIJHIFSUIBOUIFtemperature of the water in the tank.
tUIFQPXFSTVQQMZUPUIFBQQMJBODFtUIBUUIFHSFFOMJHIUJTPOtUIBUUIFBQQMJBODFJTOPUJOIPMJEBZNPEF).
tUIBUUIFBJSJOUBLFPSBNCJFOUUFNQFSBUVSFJTVOEFS¡$PSPWFS+35°C.
tUIBUUIFUJNFSIBTOPUCFFOQSPHSBNNFEUPTUPQUIFappliance operating (“Economy”light will be on ).
tUIBUBOFSSPSNFTTBHFJTEJTQMBZFEPOUIFTDSFFOTFFf&SSPSCodes).
4.5 - Sensor data
All 4 sensors have the same ohmic values.
Temperature (°C)
Resistance
(kOhms)
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
16

NOTICE CHAUFFEEAU THERMODYNAMIQUE SUR AIR D200 / D270 INSTALLATEUR 7

4.7 - Error message codes: errors, solutions and operating in case of error
/#: Errors can be dismissed by briey pressing the dial (manual reset)..
Display Error Probable causes Solutions
Temporary operation measures
while waiting for problem to be
solved
MEMO/BUS t&MFDUSPOJDCPBSEEFGFDUt#VTXJSFEFGFDUt%JTQMBZTDSFFOEFGFDUt7PMUBHFUPPIJHIPOFMFDUSJDBMnetwork
t$BCMJOHFSSPSEVSJOHFMFDUSJDBMconnection (connection to
electricity provider or moisture
sensor...)
t%BNBHFEVSJOHUSBOTQPSUBUJPOt3FQMBDFNBJOFMFDUSPOJDTCPBSEor
t3FQMBDFEJTQMBZTDSFFOCPBSEt"QQMJBODFOPOGVODUJPOBMT_AIR t"JSUFNQFSBUVSFTFOTPSEFGFDU(Temperature of air taken in) t4FOTPSOPUGVODUJPOJOHt4FOTPSVOQMVHHFEGSPNCPBSEt4FOTPSDBCMFEBNBHFEt3FQMBDFTFOTPSt)FBUQVNQOPOGVODUJPOBMt&MFDUSJDBMCBDLVQIFBUTXBUFSUP43°C (min 38°C)
T_DEFROST t&WBQPSBUPSTFOTPSEFGFDU(de-icing temperature) t4FOTPSOPUGVODUJPOJOHt4FOTPSVOQMVHHFEGSPNCPBSEt4FOTPSDBCMFEBNBHFEt3FQMBDFTFOTPSt)FBUQVNQOPOGVODUJPOBMt&MFDUSJDBMCBDLVQIFBUTXBUFSUP43°C (min 38°C)
T_water t5BOLXBUFSTFOTPSEFGFDUt4FOTPSOPUGVODUJPOJOHt4FOTPSVOQMVHHFEGSPNCPBSEt4FOTPSDBCMFEBNBHFEt3FQMBDFTFOTPSt)FBUQVNQOPOGVODUJPOBMClock t$MPDLUJNFSEFGFDUt7PMUBHFUPPIJHIPOFMFDUSJDBMnetwork
t%BNBHFEVSJOHUSBOTQPSUBUJPOt1SFTTjDMPDLTFUUJOHTxBOETFUdate and time
t*GUIFFSSPSNFTTBHFTUJMMEPFTnot disappear, replace the
electronics board t1SPHSBNNFEIFBUJOHQFSJPETare no longer valid: the waer is
maintained continuously at the
standard set temperature (if no
signal or control is connected to
the «external control» switch)
OVER PRESS. t)FBUQVNQQSFTTVSFUPPIJHIt/PXBUFSJOUBOLt8BUFSJTUPPIPU¡$t8BUFSTFOTPSSFNPWFEGSPNUBOLt%FGFDUJWFXBUFSTFOTPSt$IFDLUIBUUIFUBOLIBTCFFOQSPQFSMZöMMFEXJUIXBUFSBOEpurged of air
t$IBOHFUIFXBUFSTFOTPSt$IFDLUIBUUIFXBUFSTFOTPSJTJOthe right position in the tank t)FBUQVNQJTOPOGVODUJPOBMt3FTFUTBVUPNBUJDBMMZt"VUIPSJTFEUPSVOPOCBDLVQFREQ. DEFRO t%FJDJOHUPPPGUFOt*OTVóDJFOUBJSøPXt"JSJOMFUPVUMFUCMPDLFEt7FOUJMBUJPOEVDUCMPDLFEt"JSEVDUJTUPPMPOHPSIBTUPPmany elbows
t&WBQPSBUPSDMPHHFEt4FUUIFGBOUPNBYTQFFE(capacitor shunted)
t$IFDLUIBUBJSJTDJSDVMBUJOHproperly throughout the piping
circuit
t$IFDLQJQFMFOHIUT-10m total of exible hose
-20m total of rigid piping
t$IFDLBOZöMUFSTPOBJSEVDUTt$IFDLFWBQPSBUPSJTDMFBOt)FBUQVNQOPOGVODUJPOBMt&MFDUSJDBMCBDLVQIFBUTXBUFSUP43°C (min 38°C)
LOW PRES t)FBUQVNQQSFTTVSFUPPMPXt*OTVóDJFOUBJSøPXt"JSJOMFUPVUMFUCMPDLFEt7FOUJMBUJPOEVDUCMPDLFEt'BOCMPDLFEPSPVUPGPSESFt&WBQPSBUPSDMPHHFEt*DFPOFWBQPSBUPSt4FUUIFGBOJTXPSLJOHt$IFDLUIBUBJSJTDJSDVMBUJOHproperly throughout the piping
circuit
t$IFDLQJQFMFOHIUT-10m total of exible hose
-20m total of rigid piping
t$IFDLBOZöMUFSTPOBJSEVDUTt$IFDLFWBQPSBUPSJTDMFBOt)FBUQVNQOPOGVODUJPOBMt&MFDUSJDBMCBDLVQIFBUTXBUFSUP43°C (min 38°C)
OVERHEAT t%PNFTUJDIPUXBUFSPWFSIFBU(water temperature >85°C) t%FGFDUJWFXBUFSTFOTPSt8BUFSTFOTPSSFNPWFEGSPNUBOLt$IFDLUIBUTFOTPSJTJOUIFSJHIUposition in the tank t)FBUQVNQJTOPOGVODUJPOBMt3FTFUTBVUPNBUJDBMMZ
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
18

Display Error Probable causes Solutions
Temporary operation measures
while wating for problem to be
solved
ERR 01 t*ODPSSFDUUFNQFSBUVSFTFOTPSreading t5IFBJSBOEEFJDJOHTFOTPSTBSFthe wrong way round on the
electronics board
t5IFEFJDJOHTFOTPSBOEXBUFSsensors are the wrong way round
on the electronics boar
t5IFEFJDJOHTFOTPSJTDPOOFDUFEto the air input, the air sensor is
connected to the water input, the
water sensor is connected to the
de-icing input t3FQPTJUJPOUIFUFNQFSBUVSFsensors correctly on the main
electronics board t)FBUQVNQOPOGVODUJPOBMt*ODPSSFDUSFBEJOHGSPNUIFEFicing sensor t5IFEFJDJOHTFOTPSJTOPUproperly connected to the tube
and is measuring air t3FQPTJUJPOUIFEFJDJOHTFOTPSproperly in the tube
t5IFIFBUQVNQIBTSVOPVUPGHBTt5IFSFJTBMFBLPOUIFSFGSJHFSBOUcircuit t'JOEBOESFQBJSUIFMFBLCFGPSFöMMJOHUIFSFGSJHFSBOUDJSDVJUt5IFFYQBOTJPOWBMWFJTOPUworking t5IFFYQBOTJPOWBMWFCVMCJTdamaged or broken due to
word being carried out on the
appliance or it being in contact
with a part which vibrates t3FQMBDFFYQBOTJPOWBMWFt5IFDPNQSFTTPSUJTOPUXPSLJOHand safety temperature is
activated t8FBLOFTTJODPNQSFTTPSt3FQMBDFDPNQSFTTPSERR 02 t*ODPSSFDUUFNQFSBUVSFTFOTPSreadings t5IFBJSBOEXBUFSTFOTPSTBSFthe wrong way round on the
electronics board
t5IFEFJDJOHTFOTPSJTDPOOFDUFEto the air input, the air sensor is
connected to the water input, the
water sensor is connected to the
de-icing input t3FQPTJUJPOUIFUFNQFSBUVSFsensors correctly on the main
electronics board t"QQMJBODFOPOGVODUJPOBMERR 03 t*ODPSSFDUUFNQFSBUVSFTFOTPSreading t5IFEFJDJOHTFOTPSJTDPOOFDUFEto the air input, the air sensor is
connected to the water input, the
water sensor is connected to the
de-icing input t3FQPTJUJPOUIFUFNQFSBUVSFsensors correctly on the main
electronics board t"QQMJBODFOPOGVODUJPOBMERR 04 t*ODPSSFDUEFJDJOHBOEXBUFSsensor readings t5IFEFJDJOHTFOTPSBOEUIFXBUFSsensor are the wrong way round
on the electronics board t3FQPTJUJPOUIFUFNQFSBUVSFsensors correctly on the main
electronics board t)FBUQVNQOPOGVODUJPOBMALARM EPR0t5IFEJTQMBZTDSFFOFMFDUSPOJDTboard has a memory problem t5IFEJTQMBZTDSFFOFMFDUSPOJDTboard is damage t3FQMBDFEJTQMBZTDSFFOFMFDUSPOJDTboard t"QQMJBODFOPOGVODUJPOBM*DHW = Domestic Hot Water
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS -
19

5IFUBOLJTHVBSBOUFFEBHBJOTUCSFBLBHFGPSBQFSJPEPGöWFZFBSTstarting from the date the appliance was activated, if the warranty
voucher was sent back to the manufacturer. In the absence of this
document, the date of manufacture will be used to determine the
start date. If the tank is broken, the whole appliance will be replaced.
The other parts are guaranteed for a two (2) year period starting from
the date the appliance was activated, if the warranty voucher was sent
back to the manufacturer. In the absence of this documen t, the date
of manufacture will be used to determine the start date.
The appliance is guaranteed against all manufacturing defects,
QSPWJEFEUIBUJUXBTJOTUBMMFECZBRVBMJöFEQSPGFTTJPOBMVTJOHPVSinstruction manuals, the C15-100 standard for electrical connections
and the plumbing DTU 60-1 additional clause 4 for domestic water.
A defective part does not warrant the whole appliance being replaced.
The warranty only extends to parts which we identify as having been
defective at manufacture.
Ifnecessary,thepartorproductshouldbereturnedtothemanufacturer
but only with prior agreement from our technical department. Labour,
transport and packaging costs are the responsibility of the user.
Repairs on a device will not result in compensation.
The parts warranty ends at the same time as the appliance warranty.
The warranty only applies to the appliance and its components and
excludes any part or installation external to the appliance.
Regular maintenance of the appliance by a trained professional is
essential for ensuring sustained use and durability. In the absence of
regular maintenance, the warranty will not apply.
If an appliance is presumed to have been the cause of any damage,
the appliance and the damage must be left as they are and not
tampered with.
The warranty does not apply to defects or damage caused by
situations or events such as:
t.JTVTFBCVTFOFHMJHFODFJNQSPQFSUSBOTQPSUPSIBOEMJOHt*ODPSSFDUJOTUBMMBUJPOPSJOTUBMMBUJPOXIJDIIBTCFFODBSSJFEPVUwithout following the instructions in the manual and user guide.
t*OTVóDJFOUNBJOUFOBODFt.PEJöDBUJPOTPSDIBOHFTDBSSJFEPVUPOUIFBQQMJBODFt*NQBDUTGSPNGPSFJHOPCKFDUTöSFFBSUIRVBLFTøPPETMJHIUOJOHice, hailstones, hurricanes or any other natural catastrophe
t.PWFNFOUJNCBMBODFDPMMBQTFPSTFUUMJOHPGUIFHSPVOEPSUIFstructure where the appliance is installed.
t"OZPUIFSEBNBHFXIJDIJTOPUEVFUPEFGFDUTJOUIFQSPEVDUThe heat pump water heater is not guaranteed against:
t7BSJBUJPOTJODPMPVSPGUIFBQQMJBODFPSEBNBHFDBVTFECZBJSpollution, exposure to chemical elements or changes brought
about by bad weather conditions.
t%JSUSVTUHSFBTFPSTUBJOTXIJDIPDDVSPOUIFTVSGBDFPGUIFappliance.
Cases where warranty (unlimited) is void :
t8BUFSTVQQMZCFJOHPUIFSUIBODPMEEPNFTUJDXBUFSTVDIBTrainwater or water from a well), or which has particularly hostile
or abnormal properties which do not comply with the national
rules and current standards (DTU 60 - 1 additional clause 4, hot
water).
t5IFBQQMJBODFCFJOHTXJUDIFEPOCFGPSFJUJTöMMFE5.1 - Warranty limits
5 - WARRANTY
5.1.1 - General information
5.1.2 - Exclusion from warranty
5.1.2.1 - Use )BOEMJOH5.1.2.3 - Installation site
5.1.2.4 - Electrical connections
Cases (unlimited) where warranty is void:
t"OZEBNBHFTVTUBJOFECZJNQBDUTPSGBMMTEVSJOHIBOEMJOHBGUFSdelivery from the factory.
t%FUFSJPSBUJPOJOUIFDPOEJUJPOPGUIFBQQMJBODFBGUFSIBOEMJOHwhere the instructions in the manual have not been followed.
t%BNBHFPDDVSSJOHJOUIFBQQMJBODFXIFOJUIBTCFFOTXJUDIFEon less than an hour after it has been leaning to the side or laid
at.
Cases (unlimited) where the warranty is void:
t1MBDJOHUIFBQQMJBODFXIFSFJUDBOCFTVCKFDUUPJDFPSPUIFSbad weather conditions.
t/PODPNQMJBODFXJUIUIFJOTUSVDUJPOTJOUIFNBOVBMXIFOinstalling the appliance.
t*OTUBMMJOHUIFBQQMJBODFPOBTVSGBDFXIJDIDBOOPUCFBSJUTweight when it contains water.
t*OTUBMMJOHUIFBQQMJBODFJOBSPPNXJUITVSGBDFBSFBPGMFTTUIBO20m where there is no piping for air intake and rejection.
t*OTUBMMJOHUIFBQQMJBODFBUBUJMUFEBOHMFXIJDIEPFTOPUBMMPXcondensates to ow out correctly.
Costs incurred by access diculties are not the manufacturer’s
responsibility.
Cases (unlimited) where the warranty is void:
t'BVMUZFMFDUSJDBMDPOOFDUJPOXIJDIEPFTOPUDPNQMZXJUIUIFcurrent national installation standards.
t/PUGPMMPXJOHUIFDPOOFDUJPOEJBHSBNTJOUIFJOTUSVDUJPOmanual.
t1PXFSTVQQMZCFJOHTJHOJöDBOUMZVOEFSPSPWFSUIFSFRVJSFEvoltage.
t'BJMVSFUPDPNQMZXJUITVQQMZDBCMFTFDUJPOTt"CTFODFPGPSJOTVóDJFOUFMFDUSJDBMQSPUFDUJPOUISPVHIPVUUIFappliance (fuse / circuit-breaker, grounding etc).
t%BNBHFXIJDISFTVMUTGSPNEFBDUJWBUJOHUIFFMFDUSJDBMCBDLVQaquastat and / or the heat pump.
)ZESBVMJDDPOOFDUJPOTCases (unlimited) where warranty is void:
t*OWFSTJOHUIFIPUDPMEXBUFSDPOOFDUJPOTt8BUFSQSFTTVSFCFJOHIJHIFSUIBOCBSTt"CTFODFPGJODPSSFDUöUUJOHPGPSPCTUSVDUJPOPGQSFTTVSFSFMJFGvalve.
t/PUöUUJOHUIFQSFTTVSFSFMJFGWBMWFEJSFDUMZPOUPUIFDPMEwater inlet on the appliance.
t'JUUJOHBQSFTTVSFSFMJFGWBMWFXIJDIEPFTOPUDPNQMZXJUIUIFcurrent national standards.
t*OTUBMMJOHBQSFWJPVTMZVTFEQSFTTVSFSFMJFGWBMWFt5BNQFSJOHXJUIUIFQSFTTVSFSFMJFGWBMWFt"COPSNBMMFWFMTPGDPSSPTJPODBVTFECZBOJODPSSFDUIZESBVMJDconnection (direct contact between iron and copper) without
a sleeve (cast iron, steel or insulator).
t&YUFSOBMDPSSPTJPODBVTFECZUIFQJQJOHOPUCFJOHDPSSFDUMZsealed or condensates not draining o properly.
t*NQSPQFSDPOOFDUJPOPGUIFDPOEFOTBUFTSFDPWFSZTZTUFNNo claim for compensation may be made for damage which has
PDDVSSFEBTBSFTVMUPGOPUöUUJOHUIFSNPTUBUJDNJYJOHWBMWFT
- INSTALLER - AIR SOURCE HEAT PUMP WATER HEATER - INSTRUCTIONS
20