Auerswald COMfortel 1500 Training manual

Commissioning Instructions
System Telephones and Answering Machine
COMfortel쏐2500
COMfortel쏐1500
COMfortel쏐Voicemail

Symbols Used in the Manual
This symbol warns of potential personal injury caused from electrical voltage.
This symbol warns of potential property damage.
This symbol warns of possible user errors and circumstances that might lead to
functional restrictions or malfunctions.
This symbol indicates supplemental information and tips.
This symbol indicates a visible result of an action that was just carried out,
for example, a display message or a blinking LED.
This symbol indicates an audible result of an action that was just carried out,
for example, the playback of an announcement.
This symbol identifies useful operating information for new users.
Definition of Terms/Glossary
Firmware
Operating software on the telephone or PBX that is stored in the device itself.
The device cannot function without firmware.
Firmware update
The process of updating the firmware to resolve problems and integrate new
features. When this is done, the device establishes a connection to a server in
order to download the current firmware (the device settings remain intact).
Except for the charges for the required telephone connection, the update is free
of charge.
Information about the Accompanying Instructions
Additional instructions: The operation and configuration of the telephones
and the answering machine are thoroughly described in the User Manual. The
User Manual is located on the Auerswald Mega Disk included in the package
under Manuals. In addition, it is important to take note of the information about
guarantee service, environment, CE compliance and conformity in the enclosed
flyer “Conditions of guarantee, Information service”.
The latest information: After functional extensions have been installed during
a firmware update, you will receive current instructions on the support pages on
the Auerswald website (Internet address: www.auerswald.de).
Copyright: Passing on or duplicating the contents of this manual or parts of it
is only allowed with our express written permission. Offenders will be subject to
claims for damages. All rights reserved. 쏘Auerswald GmbH & Co. KG, 38162
Cremlingen, 2008
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Table of Contents
3
Symbols Used in the Manual ................................................................................................2
Definition of Terms/Glossary................................................................................................. 2
Information about the Accompanying Instructions ................................................................ 2
Important Information......................................................................................................... 4
Safety Information.................................................................................................................4
Proper Use............................................................................................................................5
Technical Data ...................................................................................................................... 6
Possible Number of System Telephones on Auerswald PBXs .............................................7
Technical Data for Connecting a Headset ............................................................................8
Preparation .......................................................................................................................... 9
Connecting the Key Extension Modules (only for COMfortel 2500)......................................9
Connecting the Receiver..................................................................................................... 11
Connecting a Headset (to the COMfortel 2500)..................................................................12
Connecting a Headset (to the COMfortel 1500)..................................................................13
Situating the Telephone ......................................................................................................14
Commissioning ................................................................................................................. 15
Putting the Telephone into Operation .................................................................................15
Commissioning the Answering Machine (only for COMfortel 2500)....................................17
Creating an Announcement for the Answering Machine (only for COMfortel 2500) ........... 19
Connecting the Telephone to a Computer (only for COMfortel 2500)................................. 20
Installing the COMfortel Set Configuration Software...........................................................21
Configuring the Telephone and Answering Machine via the Computer.............................. 22
Appendix............................................................................................................................ 24
Querying the firmware version/serial number .....................................................................24
Starting a Firmware Update ................................................................................................ 24
Distributing Firmware .......................................................................................................... 25
Releasing the COMfortel Voicemail Function (only for COMfortel 2500)............................26
Inserting the Lettering Label................................................................................................ 30
Cleaning the Telephone ...................................................................................................... 30
Lettering Labels ................................................................................................................ 31
Index................................................................................................................................... 35
Table of Contents

Important Information
4
This section includes necessary information for operating the devices safely. Before you put
the telephone into operation, it is absolutely necessary for you to read the safety information
described here and to make yourself familiar with the intended use of the device as well as
the technical information.
Safety Information
Warning: Improper use or replacement of the wall-mounted power supply
can cause a life-threatening electric shock or may damage or destroy the
device :
씮Therefore, when using the COMfortel Xtension30 key extension mod-
ules (not included in the package), only use the wall-mounted COMfor-
tel XT-PS power supply type No. 809.
씮Make sure the plug is inserted securely into the wall mains outlet. Loose
plugs or damaged outlets are a fire hazard.
씮Do not pull on the cable of the wall-mounted power supply. Carefully pull
the wall-mounted power supply out of the socket if you want to switch
off device power.
씮If the wall-mounted power supply becomes damaged: Cut off the mains
power in the house first before pulling the plug out of the wall-mounted
power supply.
씮Be sure to follow the applicable regulations when handling 230 V sys-
tem voltage and devices attached to the mains.
Warning: Touching a defective connection cable may cause a life-
threatening electric shock. Also any damage to the casing or to the device
itself may be hazardous to life and limb.
씮Only insert the plugs into the appropriate wall outlets.
씮Replace damaged connection lines immediately.
씮Repairs should be carried out immediately and only by an expert. Con-
tact your authorized dealer or the manufacturer directly.
씮Use original components only.
씮Do not touch the plug contacts with sharp, metallic or moist objects.
씮The device should not be carried by the cables.
씮Use the cable channels available on the back of the telephone to reduce
strain when carrying the device.
Warning: Liquids entering the casing can cause life-threatening electric
shocks or damage/destroy the device.
씮Select the installation location carefully and when cleaning the casing to
prevent liquids from entering the casing.
Important Information

Important Information
5
씮The telephone must not be used in wet environments (for example, bath
rooms).
Proper Use
Important: Auerswald products are not designed, manufactured or
intended for use or resale in environments requiring fail-safe performance,
such as in the operation of life-support systems and/or nuclear facilities.
Use or sale of our products for these purposes is only allowed with prior
written permission by Auerswald for each individual incident.
Important: Improper use may cause, e.g. functional restrictions or interfer-
ence, the destruction of the device or, in a worst case scenario, personal
injury.
씮If you are still not sure of the intended use of the product after reading
the following section, please contact your vendor.
The COMfortel 1500 and COMfortel 2500 are system telephones.
System telephones are intended exclusively for connecting to an internal S0or
UP0 port of the following PBX units from Auerswald: COMpact 2204 USB,
COMpact 2206 USB, COMpact 4406 DSL, COMpact 4410 USB, COMpact
5010 VoIP, COMpact 5020 VoIP, COMmander Basic (19"), COMmander
Basic.2 (19") and COMmander Business (19").
Note: Connecting to a PBX from another manufacturer or to the external S0
connection of a network provider is not intended.
System telephones are not cordless and are intended for use in closed, dry
rooms.
System telephones are different from “normal telephones” connected to PBXs
in that they are especially easy to use. Most of the functions available on the
PBXs such as internal and external calls, Do-not-Disturb and call forwarding can
be operated over the display or by simply pressing previously programmed but-
tons. In addition, the PBX system telephones support offered functions for tele-
phone switch boards (for example, the Waiting Field) and various telephone
number lists (for example, the telephone book or call list).
System telephones can be configured using not only the menu displayed on the
device but also using the computer software included in the package. The com-
puter required for this is either connected directly to the telephone USB port
(only for the COMfortel 2500) or to a computer port on the PBX.
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