Austin Hughes Cyber Image Matrix DB-15 IP KVM User manual

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.com
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dedicated KVM switch and rackmount screen technology
User Manual - KVM Rear Kit Version
for LCD Console Drawer
Matrix DB-15 KVM
Matrix DB-15 KVM -M802 / 803 / 804
-M1602 / 1603 / 1604
-MIP813 / 824
-MIP1613 / 1624
Designed and manufactured by Austin Hughes 751

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.com
Legal Information
First English printing, October 2018
Information in this document has been carefully checked for accuracy; however, no guarantee is given to the correctness
of the contents. The information in this document is subject to change without notice. We are not liable for any injury or
loss that results from the use of this equipment.
Safety Instructions
Please read all of these instructions carefully before you use the device. Save this manual for
future reference.
■Unplug equipment before cleaning. Don’t use liquid or spray detergent; use a moist cloth.
■Keep equipment away from excessive humidity and heat. Preferably, keep it in an air-conditioned environment with
temperatures not exceeding 40º Celsius (104º Fahrenheit).
■When installing, place the equipment on a sturdy, level surface to prevent it from accidentally falling and causing
damage to other equipment or injury to persons nearby.
■When the equipment is in an open position, do not cover, block or in any way obstruct the gap between it and the
power supply. Proper air convection is necessary to keep it from overheating.
■Arrange the equipment’s power cord in such a way that others won’t trip or fall over it.
■If you are using a power cord that didn’t ship with the equipment, ensure that it is rated for the voltage and current
labeled on the equipment’s electrical ratings label. The voltage rating on the cord should be higher than the one listed
on the equipment’s ratings label.
■Observe all precautions and warnings attached to the equipment.
■If you don’t intend on using the equipment for a long time, disconnect it from the power outlet to prevent being
damaged by transient over-voltage.
■Keep all liquids away from the equipment to minimize the risk of accidental spillage. Liquid spilled on to the power
supply or on other hardware may cause damage, fire or electrical shock.
■Only qualified service personnel should open the chassis. Opening it yourself could damage the equipment and
invalidate its warranty.
■If any part of the equipment becomes damaged or stops functioning, have it checked by qualified service personnel.
What the warranty does not cover
■Any product, on which the serial number has been defaced, modified or removed.
■Damage, deterioration or malfunction resulting from:
□Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or
failure to follow instructions supplied with the product.
□Repair or attempted repair by anyone not authorized by us.
□Any damage of the product due to shipment.
□Removal or installation of the product.
□Causes external to the product, such as electric power fluctuation or failure.
□Use of supplies or parts not meeting our specifications.
□Normal wear and tear.
□Any other causes which does not relate to a product defect.
■Removal, installation, and set-up service charges.
Regulatory Notices Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
■Re-position or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.com
M-IP813 M-IP824
M-IP1613 M-IP1624
1.1 Package contents
1.2 KVM port connection
1.3 IP & Remote console connection
1.4 IP console setting
1.5 Important Preconfiguration for IP console
1.6 KVM Cascade
1.7 Specifications
3.1 KVM Button
3.2 Password
3.3 KVM OSD
3.4 KVM Hotkey & Remote Console Hotkey
Contents
< Part 1 > Matrix DB-15 KVM Kit
< Part 2 > Matrix DB-15 KVM Kit
M-802 M-803 M-804
M-1602 M-1603 M-1604
2.1 Package contents
2.2 KVM port connection
2.3 Remote console connection
2.4 KVM Cascade
2.5 Specifications
P. 1
P. 2
P.3 - 4
P.5
P.6 - 8
P. 9
P.10
P.11 - 12
P.13
P.14 - 15
P.16
P.17
P.18
P.19
P.20
P.21
< Part 3 > Usage

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-MIP813
-MIP1613
< 1.1 > Package Contents
Cascade
-MIP824
1Power
Remote Console 1
1
Remote Console 1
2
Power
• Receiver box for remote console x 1
• Power adapter w/ power cord ( for receiver ) x 1
• CB-6 6ft USB KVM cable for receiver box x 1
KVM Rear Kit
-MIP813 / -MIP1613
-MIP824 / -MIP1624
-MIP1624
Cascade
Matrix DB-15 IP KVM
< Part 1 > Matrix DB-15 KVM
back

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CB-6 / CB-10 / CB-15
■6 / 10 / 15 ft USB KVM cable
■Support USB server
DB-15 Combo KVM port
USB Servers
USB Servers
CB - 6 / 10 / 15 USB KVM cable
support USB server
CB - 6 / 10 / 15 USB KVM cable
support USB server
Matrix DB-15 IP KVM
< 1.2 > KVM port connection
Drawer KVM Rear Kit

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Resolution Support Frequency
( Hz )
Max. Cat6 Cable
Length ( M )
1920 x 1080 60 50
1920 x 1200 60 50
1600 x 1200 60 100
1440 x 900 60 100
1280 x 1024 60 150
1024 x 768 60 / 70 / 75 150
Remote Console
Resolution Support Frequency
( Hz )
1600 x 1200 60
1280 x 1024 60
1024 x 768 60 / 70 / 75
IP Console
Drawer KVM Rear Kit
Receiver
For remote console, max. cable length is
subject to the resolution.
Please refer to the tables below.
< 1.3 > IP & Remote console connection Matrix DB-15 IP KVM

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VGA
Power KB
Mouse
Local
Computer Remote I/O
Front
Remote
LED
Local
LED
Rear
Select button
Receiver
Cat6 cable
up to 150m
12V DC Power
Adapter
CB-6
USB
KVM cable
Local computer
( Optional setup )
Monitor
VGA
cable
Remote
Console
The receiver provides a hotkey function for remote console. Please refer to P.21
Front
How to use a receiver to connect a remote console Matrix DB-15 IP KVM
Drawer KVM Rear Kit

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.comP. 5
After the cable connection, please take the following steps to configure the IP KVM :
1. Download IPKVMsetup.exe from the link:
www.austin-hughes.com/support/utilities/cyberview/IPKVMsetup.exe
2. Double click IPKVMsetup.exe to configure the IP KVM by device setup as below.
< 1.4 > IP console setting
- http://192.168.1.22
- http://192.168.1.22 (for 1st IP)
http://192.168.1.23 (for 2nd IP)
11. Open Internet Explorer ( I.E. ), version 6.0 or above
12. Enter the IP KVM address into the address bar
- For Single IP - http://192.168.1.22
- For Dual IP - http://192.168.1.22 ( for 1st IP )
http://192.168.1.23 ( for 2nd IP )
13. Enter username ( default is super )
Password ( default is pass )
14. After successful login to IP KVM, the user will enter the main page of IP KVM
The setting is enough for intranet.
If the users access KVM GUI via internet, please ask MIS for assistance and
download IP KVM user manual from the link :
www.austin-hughes.com/support/usermanual/cyberview/UM-CV-IP.pdf
3. Click Refresh Device to search the connected IP KVM
4. Select the M.A.C. address, which you want to setup, then click Query Device
5. Enter Super user login. The default is super
6. Enter Super user password. The default is pass
7. Enter the new super user password
8. Re-enter the new password
9. Change the desired IP address / Subnet mask / Gateway, then click Setup Device to confirm the setting to IP KVM
10. The default address is as below:--
■The single IP KVM model, such as M-IP1613
■The dual IP KVM model, such as M-IP1624
Matrix DB-15 IP KVM

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< 1.5 > Important Preconfiguration for IP console Matrix DB-15 IP KVM
( 1 ) TARGET SERVER SETUP
Resolution
The IP KVM remote console recognizes several varieties of video display formats with resolutions up to 1600 x
1200 @60Hz. (Refer to the User Manual for a list of supported video formats). Minimize bandwidth by setting the
target server’s video resolution to the minimum setting required for your remote monitoring application.
The following video modes are recommended:
(i) 1024 x 768 @ 60Hz
(ii) 1280 x 1024 @ 60Hz
On a Windows target server system, select Control Panel > Display > Settings.
Modify the screen resolution value as necessary.
Mouse
Use generic mouse drivers for optimum mouse control during remote sessions. Set the mouse pointer speed to a
middle setting with no acceleration or snap-to effects.
On a Windows target server system, select Control Panel > Mouse > Pointer Options
Set the pointer speed to medium and disable Enhanced pointer precision
For Linux GUIs, set the mouse acceleration to exactly 1 and the threshold to exactly 1.
You must complete the following tasks after the IP console setting is performed.
If your keyboard keeps repeating keys when it is plugged into the KVM. Please follow either one below :
( a. )
Enable key release timeout if you experience duplicated keystrokes during poor network performance.
- login to IP KVM remote console
- go to Interfaces KVM settings > Keyboard / Mouse
- click the Key Release Timeout
- adjust Timeout after if necessary
( b. )
Reduce video bandwidth usage if you experience duplicated keystrokes during poor network
- login to IP KVM remote console
- go to Interfaces KVM Settings > User Console > Transmission Encoding,
- select Manually
- adjust Compression to [ 0-none ] and Color depth to [ 8-bit – 256 col ]
**Servers connected to KVM

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Matrix DB-15 IP KVM
< 1.5 > Important Preconfiguration for IP console
JAVA Update for IP KVM
Due to the latest update from Java security, customer may face the "JAVA Block" message while accessing
the remote console over IP as below :
If it said so, please download the latest IP KVM firmware ( version aust-i11-150608 ) from the link below :
http://www.austin-hughes.com/resources/software/kvm-switch
Then follow the attached steps to update the firmware.
Firmware Update Steps
1) Download the latest IP KVM firmware ( version aust-i11-150608 ) from the link
http://www.austin-hughes.com/resources/software/kvm-switch
2) Login the IP KVM
3) Click < Update Firmware >
4) Click < Browse > to select the firmware file
5) Click < Upload >
( 2 ) REMOTE CLIENT COMPUTER SETUP
The remote client computer must have a web browser ( such as Microsoft Internet Explorer, Mozilla Firefox,
and Netscape Navigator ) and a Java Virtual Machine ( version 1.4 or higher ) installed. Enable Java on the
web browser.

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6) Click < Update >
After the firmware has been updated, IP KVM will reset automatically.
After one minute, you will be redirected to the Login page and requested to login again.
- Completed
Matrix DB-15 IP KVM

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Cascade
To cascade OUT port
M-802
M-802
M-802
M-802
M-1602
M-1602
M-1602
Master KVM
Slave KVM
level 2
Slave KVM
level 8
Slave KVM
level 7
Slave KVM
level 6
Slave KVM
level 5
Slave KVM
level 4
Slave KVM
level 3
Drawer KVM Rear Kit
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
< 1.6 > KVM Cascade Matrix DB-15 IP KVM
■Cascade up to 8 levels, 240 servers
■Cascading multiple KVM with CMC-8 cascade cable.
Cascaded KVMs from level 2 to 8 must be the models of M-802 / M-1602 or MU-1602 / MU-3202.
When multiple matrix KVMs cascade together, the master KVM at level 1 will take all control of other
slave KVM switches (e.g. level 2 to 8).
The slave matrix KVM will be as a port expansion module of the master matrix KVM, the original
remote console on slave KVM will be sacrificed and disabled.
CMC-8
■8ft Matrix KVM cascade cable

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< 1.7 > Specifications
-MIP813 -MIP824
-MIP1613 -MIP1624
▀KVM Port
Number of ports : 8 or 16
Connector : DB-15 combo connector
Connectivity : USB 2-in-1 KVM cable
up to 6, 10 & 15 feet
▀Local Console : Nil for LCD console drawer version
▀Cat6 Remote Console
Number of remote port : 1
Monitor port : DB15-pin VGA
Keyboard & mouse port : 2 x USB type connector for keyboard & mouse
Remote I/O : RJ45 via Cat5 / Cat5e / Cat6 cable up to 500 feet
Resolution support : 4: 3 - max. 1600 x 1200
16: 9 - max. 1920 x 1080
16:10 - max. 1920 x 1200
▀IP Remote Console
Number of IP console : 1 for -MIP813 / -MIP1613
2 for -MIP824 / -MIP1624
User management : 15-user login, 1 x active user
Browser : Internet Explorer, Firefox, Safari
Security : SSL v3, RSA, AES, HTTP / HTTPs, CSR
IP Access : RJ45 Ethernet per IP console
Resolution support : 4:3 - max. 1600 x 1200
▀Expansion: Up to 240 servers by 8-level cascade
▀Compatibility
Hardware : HP / IBM / Dell PC, Server and Blade Server
SUN / Mac
OS Support : Windows / Linux / Unix / Mac OS
▀Power
Input : AC power adapter
Consumption : Max. 29W
▀Regulatory
Safety : FCC & CE certified
Environment : RoHS2 & REACH compliant
▀Environmental Operating Storage / Non-operating
Temperature : 0 to 55°C degree -20 to 60°C degree
Humidity : 20~90%, non-condensing 5~90%, non-condensing
Altitude : 16,000 ft 40,000 ft
Shock : - 10G acceleration (11ms duration)
Vibration : - 5~500Hz 1G RMS random
Matrix DB-15 IP KVM

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Matrix DB-15 KVM
< 2.1 > Package Contents
< Part 2 > Matrix DB-15 KVM
• Receiver box for remote console x 1
• Power adapter w/ power cord ( for receiver ) x 1
• CB-6 6ft USB KVM cable for receiver box x 1
KVM Rear Kit
-M802 / -M1602
• Receiver box for remote console x 2
• Power adapter w/ power cord ( for receiver ) x 2
• CB-6 6ft USB KVM cable for receiver box x 2
KVM Rear Kit
-M803 / -M1603
• Receiver box for remote console x 3
• Power adapter w/ power cord ( for receiver ) x 3
• CB-6 6ft USB KVM cable for receiver box x 3
KVM Rear Kit
-M804 / -M1604
back
back
back

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Matrix DB-15 KVM
-M802
-M1602
-M803
-M1603
Power
Remote Console 1
Cascade
Remote Console 1
Remote-2
-M804
-M1604
Remote Console 1
Remote-2
Remote-3
CascadePower
CascadePower

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CB-6 / CB-10 / CB-15
■6 / 10 / 15 ft USB KVM cable
■Support USB server
DB-15 Combo KVM port
USB Servers
USB Servers
CB - 6 / 10 / 15 USB KVM cable
support USB server
CB - 6 / 10 / 15 USB KVM cable
support USB server
Drawer KVM Rear Kit
< 2.2 > KVM port connection Matrix DB-15 KVM

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.comP.14
Resolution Support Frequency
( Hz )
Max. Cat6 Cable
Length ( M )
1920 x 1080 60 50
1920 x 1200 60 50
1600 x 1200 60 100
1440 x 900 60 100
1280 x 1024 60 150
1024 x 768 60 / 70 / 75 150
Remote Console
Matrix DB-15 KVM
< 2.3 > Local console & remote console connection
Drawer KVM Rear Kit
For remote console, max. cable length is subject to the resolution.
Please refer to the tables below.

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.comP.15
Drawer KVM Rear Kit
VGA
Power KB
Mouse
Local
Computer Remote I/O
Front
Remote
LED
Local
LED
Rear
Select button
Receiver
12V DC Power
Adapter
CB-6
USB
KVM cable
Local computer
( Optional setup )
Monitor
VGA
cable
Remote
Console
The receiver provides a hotkey function for remote console. Please refer to P.21
Front
Cat6 cable
up to 150m
How to use a receiver to connect a remote console Matrix DB-15 KVM

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.comP.16
Cascade
To cascade OUT port
M-802
M-802
M-802
M-802
M-1602
M-1602
M-1602
Master KVM
Slave KVM
level 2
Slave KVM
level 8
Slave KVM
level 7
Slave KVM
level 6
Slave KVM
level 5
Slave KVM
level 4
Slave KVM
level 3
Drawer KVM Rear Kit
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
Standalone KVM
■Cascade up to 8 levels, 240 servers
■Cascading multiple KVM with CMC-8 cascade cable.
< 2.4 > KVM Cascade
Cascaded KVMs from level 2 to 8 must be the models of M-802 / M-1602 or MU-1602 / MU-3202.
When multiple matrix KVMs cascade together, the master KVM at level 1 will take all control of other
slave KVM switches (e.g. level 2 to 8).
The slave matrix KVM will be as a port expansion module of the master matrix KVM, the original
remote console on slave KVM will be sacrificed and disabled.
Matrix DB-15 KVM
CMC-8
■8ft Matrix KVM cascade cable

UM-CV-751-MKVM-KIT-Q418V1 www.austin-hughes.comP.17
< 2.5 > Specifications
-M802 -M803 -M804
-M1602 -M1603 -M1604
▀KVM Port
Number of ports : 8 or 16
Connector : DB-15 combo connector
Connectivity : USB 2-in-1 KVM cable
up to 6, 10 & 15 feet
▀Local Console : Nil for LCD console drawer version
▀Cat6 Remote Console
Number of remote port : 1 for -M802 / -M1602
2 for -M803 / -M1603
3 for -M804 / -M1604
Monitor port : DB15-pin VGA
Keyboard & mouse port : 2 x USB type connector for keyboard & mouse
Remote I/O : RJ45 via Cat5 / Cat5e / Cat6 cable up to 500 feet
Resolution support : 4: 3 - max. 1600 x 1200
16: 9 - max. 1920 x 1080
16:10 - max. 1920 x 1200
▀Expansion : Up to 240 servers by 8-level cascade
▀Compatibility
Hardware : HP / IBM / Dell PC, Server and Blade Server
SUN / Mac
OS Support : Windows / Linux / Unix / Mac OS
▀Power
Input : AC power adapter
Consumption : Max. 16W
▀Regulatory
Safety : FCC & CE certified
Environment : RoHS2 & REACH compliant
▀Environmental Operating Storage / Non-operating
Temperature : 0 to 55°C degree -20 to 60°C degree
Humidity : 20~90%, non-condensing 5~90%, non-condensing
Altitude : 16,000 ft 40,000 ft
Shock : - 10G acceleration (11ms duration)
Vibration : - 5~500Hz 1G RMS random
Matrix DB-15 KVM