AV Costar ConteraIP MicroDome Duo LX User manual

+1.818.937.0700 www.avcostar.com [e-mail]
ConteraIP®MicroDome®Duo LX
Installation Manual
4MP 10MP 16MP
AV4856DN-28 AV4856DN-NL AV10856DN-28 AV10856DN-NL AV16856DN-28 AV16856DN-NL

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Table of Contents
About Our Warranty ...................................................................................................................................... 2
Global (3 Year) Limited Warranty ....................................................................................................................2
Camera Overview ................................................................................................................................................3
Package Contents................................................................................................................................................4
Installation ............................................................................................................................................................5
Surface Mounting .............................................................................................................................................5
Drop Ceiling Mount Adapter Plate Installation .................................................................................................7
Cap Installation ................................................................................................................................................8
Flush Mount Installation .................................................................................................................................10
Pan and Tilt Adjustment.................................................................................................................................12
Lens Replacement .........................................................................................................................................13
Lens Options ............................................................................................................................................13
Camera Power Up..............................................................................................................................................14
Reset to Factory Default ....................................................................................................................................17
Audio/SD Card Info ............................................................................................................................................18
Camera Discovery, Setup, and Configuration ...................................................................................................19
Camera Discovery..........................................................................................................................................20
Web Interface Navigation...............................................................................................................................21
Focus.........................................................................................................................................................24
Image .........................................................................................................................................................25
Video & Audio...........................................................................................................................................29
Network .....................................................................................................................................................31
Privacy Mask ............................................................................................................................................35
Event .........................................................................................................................................................36
System ......................................................................................................................................................41
Administration..........................................................................................................................................43
Support .....................................................................................................................................................44

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About Our Warranty
Global (3 Year) Limited Warranty
AV COSTAR warrants to Purchaser (and only Purchaser) (the “Limited Warranty”), that: (a) each Product
shall be free from material defects in material and workmanship for a period of thirty-six (36) months from the
date of shipment (the “Warranty Period”); (b) during the Warranty Period, the Products will materially conform
with the specification in the applicable documentation; (c) all licensed programs accompanying the Product
(the “Licensed Programs”) will materially conform with applicable specifications. Notwithstanding the
preceding provisions, AV COSTAR shall have no obligation or responsibility with respect to any Product that
(i) has been modified or altered without AV COSTAR’s written authorization; (ii) has not been used in
accordance with applicable documentation; (iii) has been subjected to unusual stress, neglect, misuse, abuse,
improper storage, testing or connection; or unauthorized repair; or (iv) is no longer covered under the
Warranty Period. AV COSTAR MAKE NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, OTHER THAN THE EXPRESS LIMITED WARRANTIES MADE BY AV
COSTAR ABOVE, AND AV COSTAR HEREBY SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS,
STATUTORY AND IMPLIED WARRANTIES AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE
IMPLIED CONDITION OF SATISFACTORY QUALITY. ALL LICENSED PROGRAMS ARE LICENSED ON
AN “AS IS” BASIS WITHOUT WARRANTY. AV COSTAR DOES NOT WARRANT THAT (I) THE
OPERATION OF THE PRODUCTS OR PARTS WILL BE UNINTERRUPTED OR ERROR FREE; (II) THE
PRODUCTS OR PARTS AND DOCUMENTATION WILL MEET THE END USERS’ REQUIREMENTS; (III)
THE PRODUCTS OR PARTS WILL OPERATE IN COMBINATIONS AND CONFIGURATIONS SELECTED
BY THE END USER; OTHER THAN COMBINATIONS AND CONFIGURATIONS WITH PARTS OR OTHER
PRODUCTS AUTHORIZED BY AV COSTAR OR (IV) THAT ALL LICENSED PROGRAM ERRORS WILL BE
CORRECTED.
For RMA and Advance Replacement information visit http://www.avcostar.com

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Camera Overview
The ConteraIP®MicroDome®Duo LX features twin multi-megapixel cameras in a compact housing, and is
ideal for a variety of professional indoor/outdoor surveillance requirements. Applications include coverage of a
hallway or walkway, monitoring POS terminals or ATMs, or for viewing of a single wide area or two distinct
regions.
ConteraIP®MicroDome®Duo LX is available with a choice of 4-, 10-, or 16-megapixel (MP) resolutions. These
cameras provide an all-in-one solution for capturing wide area video surveillance while maximizing the field-
of-view and reducing the total number of cameras required saving installers time and end users money.
The ConteraIP®MicroDome®Duo LX is ideal for applications with challenging lighting conditions regardless
the time of day, supported by dual day/night mechanical IR cut filters. For clear color images in low-light,
NightView™ offers strong low-light sensitivity for capturing details in extremely poor-lit scenes. Power can be
supplied via a single PoE (IEEE 802.3af) compliant network cable or via an 12–48V DC/24V AC power
supply.
The installer-friendly ConteraIP®MicroDome®Duo LX enclosure shortens the installation process. ConteraIP®
MicroDome ® Duo LX is designed for demanding environments. Certified to rigorous dust and water tests, the
camera carries an IP66 rating. The rugged dome housing is IK-10 rated to withstand the equivalent of 55 kg
(120 lbs) of force for vandal-prone applications.
AV Costar™ was the first to bring H.264 to the mainstream market and recently developed SNAPstream™
(Smart Noise Adaptation and Processing) technology for reducing bandwidth without impacting image quality.
Today we are proud to offer our next generation H.265 with SNAPstream+™ smart codec capable of
delivering high quality video while saving over 50% of the data rate to reduce or prevent strain on the network.
The ConteraIP®MicroDome®Duo LX is ONVIF (Open Network Video Interface Forum) Profile S, G, and T
compliant, providing interoperability between network video products regardless of manufacturer.

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Package Contents
•AV4856DN / AV10856DN / AV16856DN
Description
QTY
AV4856DN / AV10856DN / AV16856DN IP camera
1
Mounting Template
1
Mounting Plate
1
Accessory Pack
1

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Installation
Surface Mounting
1. Determine a secure location to mount the camera.
2. Use the supplied security L-key, to loosen the four (4) screws which secure the cover.
3. Remove the cover. Do not remove screws from the dome cover.
4. Use Phillips screwdriver to loosen the four (4) screws securing the camera to adapter plate.
(some parts removed for clarity)
5. Separate Camera from Adapter Plate. Do not remove the screws.
6. Use Mounting template to create mounting provisions for the camera.
7. Mount Adapter Plate by installing mounting hardware in 4 slots “B” in adapter plate

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8. Re-attach camera to adapter plate (Reverse step 4 and 5)
9. Re-attach cover to camera (Reverse step 2 and 3)

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Drop Ceiling Mount Adapter Plate Installation
1. Repeat step 1-5 of Surface Installation (See Pic. 1-3)
2. Use template and cable location to create mounting provisions for the Plate. Use 3/16” drill bits for four
mounting holes in Drop Ceiling Panel.
3. Using enclosed #6-32 screws attach enclosed Drop Ceiling Mount Plate Adapter and Adapter Plate onto
opposite sides of Drop Ceiling Panel, so the panel is “sandwiched” between Adapter Plate and Drop
Ceiling Mount Plate Adapter. Use 4 slots “B” in Adapter Plate.
4. Re-attach camera to adapter plate (Reverse step 4 and 5)
5. Re-attach cover to camera (Reverse step 2 and 3)

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6. Re-install the Drop Ceiling Panel and plug Customer Ethernet cable into female end of Camera Ethernet
cable.
Cap Installation
1. Repeat step 1-5 of Surface Installation
2. Insert Adapter Plate into the Cap and attach it to the cap, using the 4 screws through 4 “A” holes
using enclosed #6-32 screws.
3. Re-attach camera to adapter plate (Reverse step 4 and 5)
4. Re-attach cover to camera (Reverse step 2 and 3)

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PIC. 7
5. Assembly (Pic. 7) can be used with wall mount or ceiling mount
PIC 8

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PIC. 9
Flush Mount Installation
1. Use template to cut the ceiling plate and create mounting provisions for the Flush Mount Ceiling Panel.
PIC. 10
2. Use the supplied security L-key, to loosen the four (4) screws which secure the cover on camera. (See
Pic. 1). Remove the cover.
3. Install Flush Mount Cover and tighten the four (4) screws which secure the Flush Mount Cover to camera.

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PIC. 11
4. Plug PoE cable (not shown for clarity)
5. Hold all four latches as shown on PIC. 12
6. Insert camera into cutout prepared in step 1
PIC. 12
PIC. 13
PIC. 14

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Pan and Tilt Adjustment
1. Use the supplied security L-key, to loosen the four (4) screws which secure the cover. See Pic. 1.
2. Remove the cover.
3. Adjust the pan and tilt of each camera module to obtain the desired field of view.
Do not to press the remote focus motor against the sides of camera module when adjusting the field
of view (refer to the image below).
4. Lock the camera head in place by tightening at least two of the three set-screws with the supplied flat-
head screwdriver. Do not over torque the screws (refer to the image below)
5. Re-attach cover to camera.

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Lens Replacement
1. Use the supplied security L-key, to loosen the four (4) screws which secure the cover. (See Pic. 1).
Remove the cover.
2. Manually turn the lens counterclockwise, this may take several turns.
3. Screw the replacement lens clockwise until you feel some resistance and hit a hard stop.
4. Repeat for another camera module if necessary.
Lens Options
NOTE: Spacers are required for some lens options. See table below.
Lens Part Number
Description
Numbers of Spacers Needed
MPM2.4
2.4mm
0
MPM2.8C
2.8mm
0
MPM4.0A 4mm
2
MPM6.0 6mm
2
MPM8.0 8mm
2
MPM12.0A 12mm
2
MPM16.0 16mm
1

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Camera Power Up
1. Connect the camera to a PoE port on 1000Mbps network PoE switch using an Ethernet cable.
2. If the camera is powered by an external power supply 12-48V DC or 24V AC must be supplied.
3. Connect the PoE switch to your computer’s network port by using an ethernet cable.
LED
Status
Description
Green
Quick Flashing
Link has been established
Slow Flashing
Normal operation
None
None
No Connection

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Usage of Ethernet cable other than included M/F PoE cable
1. Insert CAT 5E cable into Grommet Installation Tool.
2. If intend to use AC/DC power to power up the camera, insert the wire (not supplied) into grommet.
3. If intend to use I/O cable, insert the supplied cable into grommet.
4. Insert Ethernet cable with tool on it into the grommet as shown. Make sure the grommet is installed
from the correct side.
5. Remove grommet installation tool.
NOTE: If using AC/DC power cable, I/O cable, or Audio cable, make sure caulk the grommet to
avoid water leakage.

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Alarm I/O Functions
Connect the Alarm In (DI) connector to the alarm input sensor, and then connect the Alarm Out (DO)
connector to the alarm output signal.
To avoid any damage, please follow the specification of the part as below:
Alarm In (Wet Contact)
Alarm Out (Wet Contact)
3.5-12 VDC
50mA (max)
0-30 VDC
50mA (max)

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Reset to Factory Default
1. Press and hold the reset button for 2 to 5 seconds, then release the reset button.
This resets the camera to the factory default except for the network settings.
2. Press and hold the reset button for more than 5 seconds, then release the reset button.
This resets the camera to the factory default, and this resets the network settings to the factory
default.
3. The User can also reset the camera to factory default via the camera web interface or the AV Costar
Utility.

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Audio/SD Card Info
•SD Card Slot
•Audio Connector

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Camera Discovery, Setup, and
Configuration
AV Costar™ Utility is recommended for camera discovery and setup. Software can be found on the website of
AV Costar™ http://www.avcostar.com/softwares.php.
The AV Costar™ Utility can provide multiple discovery options including broadcast and multicast, check the
status of a camera, change the camera settings, import and export camera settings via a .csv file, and update
firmware and/or hardware from virtually anywhere with a network connection.
The AV Costar™ Utility tool is efficient and convenient for mass or single camera uploads whether used for
large installations that require an update to multiple settings, or smaller installations where only one camera
needs to be changed.
The AV Costar™ Utility version v3.1.2x+ tool is compatible with all AV Costar™ ConteraIP®cameras. The
user manual for the software is available on our website.