Avaya PARTNER Phone User manual

518-100-701
Issue 2
May 2003
PARTNER®Messaging System
User's Guide
If you are at an internal extension, go to Step 2.
If you are at an external telephone, call in on a line
answered by PARTNER Messaging Automated Attendant or
Call Answer Service, and press when you hear the
menu or greeting. Skip to Step 3.
If you are at your own extension, press .
If you are at another telephone, enter your extension
number, then press .
4:Enter your Password, then press .
Logging
In
2:Dial the PARTNER Messaging extension, , to
access the Voice Messaging system.
The first time you log in, your Password is not set. Press #
for Step 4, then follow the system prompts to enter your new
Password and record your name.
The system announces the number of new and old
messages in your mailbox.
1:Choose an option:
3:Choose an option:

Getting Started
Options
Listen to messages.
Program Personal Group Lists.
Change your Personal Operator.
Change your name or Personal Greeting.
Change Call Answer Mode.
Change your Password.
Press... To...
Hints To transfer to another extension at any time, press ,
then the extension number followed by .
To replay a Voice Messaging menu, press .
To go back to the previous Voice Messaging menu,
press .
To return to the Voice Messaging Activity Menu, press .
While a message is playing you can:
Press to pause the playback and again to resume
playback.
Press to raise the volume or to lower it.
Press to rewind the message four seconds and play,
or to skip forward four seconds and play.
Press to increase speed or to decrease.
(Release 6.0 or later.)
To transfer to another extension using the Directory, press
, then press .
Access more mailbox options: (Release 6.0 or later.)
Message retrieval order
New message preview
Last heard message
Record and send messages.
To replay message header only, press .
To change message status back to new, press .
(Release 6.0 or later)
Program Outcalling (if Outcalling
permission is activated for your mailbox).
To return to previous message, press . (Release 6.0 or later)
After you log in, choose an option.

To... Press...
Call Voice Mail Service or programmed
Voice Mail Auto Dial button.
Turn voice mail
coverage on and off
Programmed VMS Cover button.
VMS Coverage is on when the
light is on.
NOTE:
In some countries, the Voice Mailbox Transfer code is
. Also, some systems allow you to use Voice
Mailbox Transfer form a standard phone by pressing
then the extension number. Check with your
System Manager.
Send calls to your
mailbox without ringing
your extension first
Programmed DND button to turn
it on (and VMS Cover button if
present). If no VMS Cover button
is programmed, Automatic VMS
must be on.
Transfer outside callers
to another user's
mailbox
or programmed
Voice Mailbox Transfer (VMBox)
button, then dial the extension
number.
Lock your telephone or programmed
Station Lock button, then dial
the four-digit code. Reenter the
code.
Record an active call Programmed Record-a-Call
(RAC) button.
Programmed Call Screening
button before the call is
answered by the PARTNER
Messaging System.
Listen to a caller
leaving a message in
your voice mailbox
Getting Started
Using
Dial Code/
Button
Features
Intercom
Feature
Feature
Feature

Personalizing Your Mailbox
4:Enter the greeting number [1 – 6].
Recording
Your
Name
Recording
or Deleting
a Personal
Greeting
3:Press to change your name recording.
3:Press to change your greeting.
5:Record your name, then press .
2:Press to change your name recording or greeting.
1:Log in to Voice Messaging.
2:Press to change your name recording or greeting.
1:Log in to Voice Messaging.
Press to listen to your greeting.
Press to record your greeting.
Press to delete your greeting.
6:Choose an option:
You can have up to 6 different Personal Greetings.
4:Choose an option:
Press to listen to the current name.
Press to record your name.
Press to approve your name.
Press to play back your name.
Press to re-record your name.
6:Choose an option:
HINT:
If the system is set for Bilingual Mode, you can record
your Personal Greeting(s) in both languages. Your
greeting(s) should tell the callers they can press
to hear the Personal Greeting in an alternate language.
5:Choose an option:
If the system is set for Monolingual Mode, go to Step 6.
If the system is set for Bilingual Mode, press to
record your greeting in the Primary Language, or press
to record your greeting in the Secondary Language.
Then go to Step 6.
continued...
The system announces the current setting(s).

Personalizing Your Mailbox
Activating
a Personal
Greeting
Recording
or Deleting
a Personal
Greeting
(continued)
7:Record your greeting, then press .
2:Press to change your name or greeting.
1:Log in to Voice Messaging.
8:Choose an option:
Press to approve your greeting.
Go to Step 6 of Activating a Personal Greeting.
Press to play back your greeting.
Press to re-record your greeting.
Press to delete the greeting just recorded.
5:Choose an option:
Enter the number of the greeting you want to activate.
Press to activate the system default greeting.
You can record up to 6 Personal Greetings. Activate the Personal
Greeting you want a caller to hear. You can activate up to 2
Personal Greetings. You can have 1 greeting for internal calls and
1 greeting for external calls, or you can use the same greeting for
both internal and external calls.
3: Press to change your greeting.
Press to use this greeting for all calls.
Press to use this greeting for internal calls only.
Press to use this greeting for external calls only.
Press if finished.
6:Choose an option:
4: Press to activate a greeting.
Press to keep current activation setting.
Press to change, then go to Step 6 of
Activating a Personal Greeting.
9:Do one of the following:
If greeting is not already active, go to Step 6 of
Activating a Personal Greeting.
If greeting is currently active, choose one of the
following:
If a Personal Greeting is not active, the system greeting is
used.