Avaya Definity G3 Series Quick start guide

Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc.’s experience
configuring its systems. These notes cannot anticipate every configuration possibility given the inherent
variations in all hardware and software products. Please understand that you may experience a problem
not detailed in a Configuration Note. If so, please notify the TAC/TSO at [phone] and if
appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or
omissions contained herein.
Octel® 100
Messaging Server
Configuration Note 7036
Avaya Definity G3*
with Vectoring
& VoiceBridge
®(Bridged Mode)
Revised 06/21/01
Analog Ports
Voice Bridge
Personal Computer
Digital Port
Voice Board(s)
RS-232 Connection via
Cable to the serial port
on the PC
1.0 METHOD OF INTEGRATION
RS-232/SMDI using the VoiceBridge Series II with bridged mode. The Voice-
Bridge communicates with the Avaya Definity by emulating the 7434D
Digital Display set. When a call is received by the VoiceBridge, it
simultaneously rings at a bridged analog appearance corresponding to an
Octel 100 voice port. The digital display provides call information. The
VoiceBridge collects this data and transmits the call information to the Octel
100 through a serial port using industry standard Centrex SMDI protocol. The
Octel 100 then immediately answers the call with the appropriate greeting.
Message waiting indicators are set and canceled via the VoiceBridge using
Avaya Leave Word Calling feature. A hookflash followed by the extension
transfers the caller to the operator.
Communication between the
Definity G3 and the Octel 100 is
through the VoiceBridge using
the Bridged Method.

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 2
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
2.0 OCTEL 100 ORDERING INFORMATION
There are many options available for this product, depending on the
application. Please consult with your sales representative.
Voice Boards supported:
Rhetorex 432
Dialogic D/41D, D/41ESC, D/160ESC-LS.
Required VoiceBridge: H-VTG-2340 (version 3.2)
3.0 DEFINITY GENERIC 3 HARDWARE REQUIREMENTS
Note: See Section 7.7
•One digital port (TN 754B) configured for a 7434 digital display
set
Note: See Section 7.12
•One analog port (TN 742 8 circuits or TN 746B 16 circuits)
configured as a 2500 set for each Octel 100 port
3.1 DEFINITY GENERIC 3 SOFTWARE REQUIREMENTS
•Version 2 to Version 5 (for Version 5 See section 7.14)
•Basic Vectoring Software Package
•G3s/vs: Voicemail Application Software (see Section 7.10)
3.2 ADDITIONAL MATERIAL REQUIREMENTS
•If using the D/41D, the D/41ESC, or the Rhetorex 432 you will need:
–One RJ-14 jack with 4-conductor line cord for every two Octel 100
ports
•If using the D/160ESC-LS board, you will need:
–One SA/240 station adapter with the 37 pin to 50 pin IDC cable.
Note: The adapter and cable are provided with the board.
–One RJ-11 jack with 2-conductor line cord for each Octel 100 port.
•Two analog lines for remote service access.
–One for access Octel 100
–One for access to VoiceBridge
•Two RJ-11 Jacks for above and 2-conductor modular telephone
cords.
•If FaxMail is installed.
–One analog line per FAX port.
–One RJ-11 Jack for every Brooktrout TR-112 fax port
OR one RJ-14 Jack for every two Brooktrout TR-114 fax ports,
along with 4-conductor modular telephone cords.
Octel 100 Ordering
Information.
This integration will
support 20 Octel 100
ports.
G3 Hardware Requirements
G3 Software Requirements
Additional Material Requirements

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 3
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
4.0 SUPPORTED FEATURES
[ü] Items are supported
System Forward to Personal Greeting Multiple Return to Operator [ü]
All Calls [ü]Direct Call [ü]
Ring/no answer [ü]Auto Attendant [ü]
Busy [ü]Outcalling [ü]
Busy/No Answer [ ]Personal Greeting of Original-Called Party
Do Not Disturb [ü]Multiple Call Forward [ ]
Station Forward to Personal Greeting Double Call Forward [ ]
All Calls [ü]Call Coverage [ü]
Ring/no answer [ ]Intercom Paging [ü]
Busy [ ]Supervised Transfers
Busy/No Answer [ ]Call Screening [ü]
Do Not Disturb [ ]Call Queuing [ü]
Flexible Forwarding Intercom Paging [ü]
Forward to No Answer Greeting1 [ü]Identify Calling Party (Ver. 1.5 and up)
Forward to Busy Greeting1 [ü]System Forward to Personal Greeting [ü]
Intercom/CO Forwarding [ü]Station Forward to Personal Greeting [ü]
Message Waiting Flexible Forwarding (NA with CO) [ü]
LCD Display [ ]Record Telephone Conversation [ ]
LED [ü]
Lamp [ü]
Audible / Stutter Dial Tone2 [ü]
Note : 1For Busy and/or Ring No Answer Call Flow Considerations see Section 7.13
2 G3i V2 and G3r must have audible MWI activated
4.1 DISCONNECT TYPE
Disconnect is achieved with either Drop in Loop Current with “Adjunct
Supervision? y”, when configuring the single line Octel 100 ports and/or
by Dial Tone. For proper external disconnect supervision, Ground start or
Supervised Loop start CO lines are recommended.
5.0 CONFIGURING THE AVAYA DEFINITY G3
Contact the System Administrator and determine whether vectoring is to
be used. Vectoring is required for VoiceBridge to use the bridged method.
Basic Vectoring Software Package is required if vectoring is used.
Note: If vectoring is unavailable then the transfer mode is required,
reference Configuration Note CN7035 Avaya Definity G3 with
VoiceBridge.
Before you begin programming, it is recommended that a hard copy of the
customer database be obtained to verify existing programming.
Refer to the Programming section in the Avaya manual for information on
entering, saving, and exiting database programming. Up to nine tasks must
be completed when programming the G3 to integrate. They are as follows:
•Configure the Single line Octel 100 ports
•Program a digital port as a 7434D Digital Display station for the
VoiceBridge.
Supported integration features
Disconnect Type
Programming G3 System
Parameters
VoiceBridge II in Bridged Mode
Requires the G3 to Have
Vectoring Available.

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 4
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
•Using the ADD HUNT-GROUP command, create a hunt group to
provide a queue.
•Programming to configure the Avaya Definity G3 for VoiceMail
Application using vectoring.
•Enable basic vectoring.
•Create a Call Vector that routes calls to the VoiceBridge.
•Create a VDN to be used as the main System Access Number.
•Create call coverage path(s) that include the VoiceBridge access
number or Vector Directory Number.
•Change subscriber's station programming to include the proper
name field information and call coverage path (e.g. Smith,B.2345).
In the following example a four port Voice Mail system is used. Specific
extension numbers are used for the VoiceBridge, Octel 100 analog lines, and
subscriber stations. Also, a sample coverage path is shown. The example
assumes
•VoiceBridge is extension 5000
•The Octel 100 analog ports are extensions 5001, 5002, 5003,
and 5004
•The hunt group number for Octel 100 is 35 with extension number
5040
•The vector directory number is 5030
•Extensions 2345, 3001 and 3002 are Voice Mail Subscribers.
•Coverage Path number 1 is the example shown.
Note: Entries in bold italic type indicate where information must be
entered.
5.1 CONFIGURING THE SINGLE LINE OCTEL 100 PORTS
Define analog voice ports that will connect to the Octel 100 using the
ADD STATION command. Sequential numbering is recommended.
Repeat for each analog port.
Add Station 5001
Page 1 of 2
STATION
Extension: 5001 BCC: 0 TN: 1
Type: 2500 Lock Messages? nCOR 2
Port: 01A0304 Security Code: COS 1
Name: VOICEMAIL Coverage Path: Tests? n
FEATURE OPTIONS
LWC Reception: none Coverage Msg Retrieval? n
LWC Activation? nAuto Answer? none
CDR Privacy? nData Restriction? y
Redirect Notification? nCall Waiting Indication? n
Bridge Call Alerting? nAtt. Call Waiting Indication? n
Off Premise Station? nDistinctive Audible Alert? n
Switchhook Flash? yMessage Waiting Indicator:
Ignore Rotary Digits? nAdjunct Supervision? y
Entries in bold italic type
indicate where information
must be entered.

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 5
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
Next
Page 2 of 2
STATION
NON-SWITCH DATA
Room: Headset? n
Jack: Speaker? n
Cable: Mounting: d
Floor: Cord length: 0
Building: Set Color:
ABBREVIATED DIALING
List1: List2: List3:
HOT LINE DESTINATION
Abbreviated Dialing List Number (From above 1, 2 or 3):
Dial Code:
Line Appearance: call-appr
Enter
5.2 CONFIGURING THE DIGITAL PORT
The following steps are required to program the digital 7434D port to a
VoiceBridge.
Note: There are two sections below describing configuring the digital
ports. The first section, labeled G3V2 and G3V3, is used for G3 V2, and
V3. The second section, labeled G3V4 and G3V5 is used for G3 V4 and
V5. Use the appropriate section for configuring the digital port.
§Set up the 7434 set as shown in Figure 1, with bridged appearances
beginning on button 11, one for each integrated voice port, up to a
maximum of 24.
§Configure the Display Buttons as shown in Table 5.
Define the digital port as 7434D terminal using the ADD STATION
command as follows:
Entries in bold italic type indicate
where information must be
entered.

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 6
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
G3V2 and G3V3
Add Station 5000
Page 1 of 4
STATION
Extension: 5000 BCC: 0 TN: 1
Type: 7434D Lock Messages? nCOR: 1
Port: 01C0202 Security Code: COS: 1
Name: VOICEMAIL Coverage Path:
FEATURE OPTIONS
LWC Reception: none Auto Select Any Idle Appearance? n
LWC Activation? yCoverage Msg Retrieval? n
CDR Privacy? nAuto Answer? n
Redirect Notification? nData Restriction? y
Per Button Ring Control? nIdle Appearance Preference? n
Bridged Call Alerting? n
Active Station Ringing: single Restrict Last Appearance? y
Data Module? nFeature Module?: n
Display Module? yCoverage Module? n
Display Language: english Disp Client Redir? n
Message Lamp Ext: 5000 Select Last Used Appearance? n
Next
Page 2 of 4
STATION
NON-SWITCH DATA
Room: SWITCH ROOM Headset? n
Jack: Speaker? n
Cable: mounting: d
Floor: Cord Length: 0
Building: Set Color:
ABBREVIATED DIALING
List1: List2: List3:
BUTTON ASSIGNMENTS
1:call-appr 6: call-appr
2:call-appr 7: call-appr
3:call-appr 8: call-appr
4:call-appr 9: call-appr
5:call-appr 10: call-appr
Next
Use this section to configure the
G3V2 and G3V3 digital ports.

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 7
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
Entries in bold italic type indicate where information must be entered.
Page 3 of 4
STATION
FEATURE BUTTON ASSIGNMENTS
11: abrdg-appr Ext: 5001 12: abrdg-appr Ext: 5002
13: abrdg-appr Ext: 5003 24:
14: abrdg-appr Ext: 5004 25:
15: 26:
16: 27:
17: 28:
18: 29:
19: 30:
20: 31:
21: 32:
22: 33:
23: 34:
Next
Page 4 of 4
STATION
DISPLAY BUTTON ASSIGNMENTS
1: normal
2:
3:
4:
5:
6:
7:
Enter
Use this section to configure the G3V4 and G3V5 digital ports.
G3V4 and G3V5
Add Station 5001
Page 1of 5
STATION
Extension: 5001 Lock Messages? n
Type: 7434D Security Code: TN: 1
Port: 01A0304 Coverage Path 1: COR: 1
Name: VOICEMAIL Coverage Path 2: COS: 1
STATION OPTIONS
Data Module? n Personalized Ringing Pattern: 4
Display Module? y Message Lamp Ext: 2470
Display Language: english Coverage Module? n
Next
Entries in bold italic type
indicate where information
must be entered.
Use this section to configure
the G3V4 and G3V5 digital
ports.

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 8
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
STATION Page 2 of 5
FEATURE OPTIONS
LWC Reception: none Auto Select Any Idle Appearance? n
LWC Activation? y Coverage Msg Retrieval? n
CDR Privacy? n Auto Answer: none
Redirect Notification? n Data Restriction? y
Per Button Ring Control? n Idle Appearance Preference? n
Bridged Call Alerting? n
Active Station Ringing: single Restrict Last Appearance? y
Display Client Redirection? n
Select Last Used Appearance? n
Next
STATION Page 3 of 5
SITE DATA
Room: TELCO ALLEY Headset? n
Jack: BRIDGE Speaker? n
Cable: Mounting: d
Floor: FIRST Cord length: 0(zero)
Building: MAIN Set Color:
ABBREVIATED DIALING
List1: List2: List3:
BUTTON ASSIGNMENTS
1: call-appr 6: call-appr
2: call-appr 7: call-appr
3: call-appr 8: call-appr
4: call-appr 9: call-appr
5: call-appr 10: call-appr
Next
STATION Page 4 of 5
BUTTON ASSIGNMENTS
11: abrdg-appr Ext: 5001 12: abrdg-appr Ext: 5002
13: abrdg-appr Ext: 5003 24:
14: abrdg-appr Ext: 5004 25:
15: 26:
16: 27:
17: 28:
18: 29:
19: 30:
20: 31:
21: 32:
22: 33:
23: 34:
Next

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 9
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
Page 5 of 5
STATION
DISPLAY BUTTON ASSIGNMENTS
1: normal
2:
3:
4:
5:
6:
7:
Enter
Conf
Drop
Trans
Hold
Call-App
Call-App
Call-App
Call-App
Call-App
Call-App
Call-App
Call-App
Call-App
Call-App
Br-Ap 1 Br-Ap 2
Br-Ap 3
Br-Ap 4
Br-Ap 5
Br-Ap 6
Br-Ap 7
Br-Ap 8
Br-Ap 9
Br-Ap 10
Br-Ap 11
Br-Ap 12
Br-Ap 16
Br-Ap 17
Br-Ap 18
Br-Ap 19
Br-Ap 20
Br-Ap 21
Br-Ap 22
Br-Ap 23
Br-Ap 24
Br-Ap 14
Br-Ap 15
Message
Mute Br-Ap 13
Select
Speaker
1
2
3
4
5
6
7
8
9
0
#
*
Fig 1 7434D layout
Figure 1 shows an overview of how the 7434D phone buttons should appear.

Octel 100 Configuration Note (7036)
Avaya Definity G3 with Vectoring Confidential Page 10
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
disclaimer on page 1
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.
Avaya
Communications Applications
Group
5.3 CREATE A GROUP TO ESTABLISH A QUEUE
Using the ADD HUNT-GROUP command, create a hunt group whose
member is an Octel 100 ports.
ADD HUNT-GROUP 35
Page 1 of 2
HUNT-GROUP
Group Number: 35 Group Extension: 5040 Group type: ucd
Member Range Allow: 1-40 Administered Members (min/max): 1/10
Total Administered Members: 10
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name Ext Name
1: 5004 VoiceMail 4 14:27:
2: 15: 28:
3: 16: 29:
4: 17: 30:
5: 18: 31:
6: 19: 32:
7: 20: 33:
8: 21: 34:
9: 22: 35:
10: 23: 36:
11: 24: 37:
12: 25: 38:
13: 26: 39:
40:
Next
Page 2 of 2
HUNT-GROUP
Group Number : 35 Group Extension: 5040 Group type: ucd
Group Name : Octel 100 ACD? y
Queue? y AAS? y Vector? y
Security Code: Night Service Destination: COR: 1
ISDN Caller Disp: Coverage Path:
Measured : external Supervisor Extension:
Priority On Intraflow? nInflow Threshold (sec): 999
Control Adjunct: n
Queue Length: 15
Call Warning Threshold: 5Call Warning Port:
Time Warning Threshold: 30 Time Warning Port:
Redirect on No Answer (rings): 5
Forced Entry of Stroke Counts or Call work codes? n
Enter
Using the ADD HUNT-GROUP
command, create a hunt group to
provide a queue.