Avery Berkel XM Series User manual

XM series
Retail System Scales
Preview User Guide

XM Preview Guide
Safety Warnings 1

41.1 Safety and warnings
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1.1 Safety and warnings
Safe Installation
The mains lead must be connected to a supply outlet with a protective
earth contact. The electrical supply at the socket outlet must provide over-
current protection of an appropriate rating.
Pluggable equipment must be installed near an easily accessible socket
outlet. Permanently connected equipment must have a readily accessible
disconnect device incorporated in the fixed wiring.
To avoid the risk of the machine falling, where applicable, ensure that it is
placed securely on a flat and level surface.
USA
If the scale is connected to a 240V supply, the receptacle must be
protected by a 15amp circuit breaker.
Safe use
To avoid the possibility of electric shock or damage to the machine, always
switch off the machine and isolate from the power supply before carrying
out any routine maintenance.
Cleaning the machine
CAUTION: Harsh abrasives, solvents, scouring cleaners and alkaline
cleaning solutions, such as washing soda, should not be used especially on
the display windows. Under no circumstances should you attempt to wipe the
inside of the machine.
The outside of standard products may be wiped down with a clean cloth
moistened with water containing a small amount of washing up liquid.
Safety
To avoid the possibility of electric shock or damage to the machine, always
switch off the machine and isolate from the power supply before carrying
out any routine maintenance.
Training
Do not attempt to operate or carry out any procedure on a machine or
network unless you have received the appropriate training or read the
instructions books provided.
Ergonomics
To avoid the risk of RSI (Repetitive Strain Injury) it is important to ensure
that the machine is placed on a surface that is ergonomically satisfactory
to the user. It is recommended that frequent breaks are taken during
prolonged usage.
EMC compliance
This is a class A product. In a domestic environment, this product may
cause radio interference in which case the user may be required to take
adequate measures.
Cleaning the print head
CAUTION: Do not use metallic objects on the print head. Only use the
recoommended print head cleaning kit.

XM Preview Guide
Using The Scale
This guide is an introduction to the functions and capabilities of the XM series
of machines.
You can find comprehensive instructions for using your machine in the
Operator Instructions and the Manager Mode Guide on the CD that
accompanies the machine.The instruction books include all the functions
available across the complete range of XM series machines. This means that
some of the functions described may not be available at your machine. You
should ignore those sections which do not apply.
The minimum product information required for you to be able to use your
machine is PLU (Product Look Up) number and unit or item price. However, it
is useful to program a brief description for the display text and a label format
if you are using label mode. To use the machine in receipt mode you will also
need to set up an operator.
Contents
2.1, Installation
2.2, Using PLUs
2.3, Data reports
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62.1 Installation
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2.1 Installation
Level compensation system
The Valumax leveliing compensation system provides accurate weighing
even when the scale is not level (up to 5 degrees from horizontal). An icon
is displayed in the status bar to tell you that ValuMax is operating. If the
scale is not level the icon has a cross on it.
The scale has four adjustable feet to enable you to manually level the
scale if necessary.
Vendor display
Figure 2.1 PLU selection screen
The display area acts as a touch keyboard. The information displayed and
the action resulting from touching the appropriate area will change
depending on the context of the machine functionality at the time.
Touching the PLU text/number icon will toggle between displaying the PLU
description and PLU number on the touch keyboard.

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Adjusting the screen angle
To raise the screen, lift the front edge of the screen assembly upwards.
To lower the screen angle, hold in the red handle underneath the display
assembly on the left hand side.
Figure 2.2 Adjusting the screen angle
Touchscreen keys
Touchscreen keys can be programmed as;
OBestseller
OQuickbuild
ODynamic
Bestseller
The products are placed on the keyboard according to the number of times
a product is traded. The keyboards can be set up to update automatically
at a pre-defined interval.
Quickbuild
This is a freely configurable keyboard available to the user.
Dynamic
Thes menu systems are populated by a back office system. Menus are
built according to the groups defined in the back office system. Bestseller
can then be used to arrange the PLUs within a group.
Fixed function keys
Resets the weight display to zero
Subtracts the weight of the container when weighing goods
In receipt mode, retains the PLU until the transaction is entered.
Retains a tare, if in operation, until it is cancelled.
In label mode, the PLU is retained until it is cancelled.
Sets the machine to pre-pack if the machine configuration allows it.
Cancels a PLU or hand entered price.
Depending on the function in use, clears messages or characters from the
display
Takes you back to the previous screen.
Raising the display Lowering the display

82.1 Installation
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Confirms data entry.
Enables you to change the number of items when serving non-weighed
items.
Menu bar key
Depending on the operating mode and function, displays options
available. Touching the key when the bar is already displayed toggles to
show any additional options.
Touch keys
Keys for basic machine operation.
Select product by PLU number
Displays and clears the number keypad when entering PLU numbers.
Select product by description
Displays and clears the character keypad enabling you to find a product by
description.
Print key
In receipt mode, when the subtotal is displayed, prints a receipt.
In label mode, prints a label.
Cancel key
Help key
Calls up information to guide you through the selected mode
Data entry marker
Indicates the field expecting the data entry
Programmable (dedicated) keys
Twenty programmable keys are available below the touchscreen area. A
customised keyboard overlay sheet can be created and inserted over
these keys to provide legends or images to indicate the functions assigned
to the keys.
Idle time adverts and videos
Your scale can be configured to show a series of adverts.The adverts can
be text, image or video and are displayed whenever no key press or
weight change has been sensed by the scale for five seconds. A playlist
can be defined from the media held in the scale that will cycle back to the
start when the end is reached.
Videos for purposes such as training or sales can be played by touching a
button on the menu bar.

2.2 Using PLUs 9
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2.2 Using PLUs
Most of the goods and items you sell will have a unique PLU (Product Look
Up) number associated with them. PLUs provide a fast way to recall
product data for regular product lines.The most frequently used PLUs may
have their own commodity key.
Selecting the PLU
There are four ways to select the PLU you want.
OUse the fixed number keys to enter the PLU number
OUse the PLU search function
OTouch the key assigned to the product if there is one
OScan the product barcode
Weighed goods
Non-weighed items
Using departments
A department is a group of machines within the store which reflects the
way in which the store operates, for example, produce, bakery, fresh
meats, fish.
OA department can be assigned to a machine and it becomes the
default department for that machine.
OA dedicated department touch key or a programmable key can be
assig ned to a specific department
OYour machine may have dedicated department keys or a general
department key or both.
1
or
2
3
1Select PLU
2
Use the fixed keys to enter
the number of items
3
More than 1 item?
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10 2.2 Using PLUs
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Promotional PLUs
If the PLU you select is programmed with a promotion, the PLU description
on the commodity display flashes.
Four types of promotion are available:
Oprice promotion
Ofrequent shopper
Oweight or item free promotion
Odiscount promotion
Sales receipts and labels can be printed with messages giving details of
the savings or benefit to the customer.
If a frequent shopper promotion is in operation and a suitable label format
is available, the label shows the normal selling price and a special price.
X promos
PLU records can be configured to allow the scale to display cross
promotional information. This can be text information, pictures or flash
graphics.
Discounting prices
You can discount a PLU with a pre-programmed fixed discount or with a
variable discount.
Fixed and variable discounts may be a percentage of the transaction total
or a value.
Variable discount
A variable discount is one which does not have a pre-programmed value.
The operator enters the discount value or percentage.
Fixed discount
The value or percentage is pre-programmed.
Security levels may be assigned to discounts. If you do not have an
adequate security level assigned the list of authorised operators will be
displayed.

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You can only apply discounts if the appropriate discount keys are set up
at your machine.
Figure 2.3 Discounting a transaction
Overriding prices
1. Touch the unit price field
2. Select the operator from the list and use the fixed numeric keys to
enter the PIN.
3. Use the numeric keys to enter the new price in the unit/item price
field.
Figure 2.4 Weighed PLU price override
1Select PLU
2
Use the fixed keys to enter
the number of items 3or
3
4
The label shows the discount and
the discounted transaction price.

12 2.2 Using PLUs
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Overriding weight
Note: Weight override is not
available in hand price
mode.
Pre-packed goods may have the weight printed on the pack label. The
weight override function enables you to enter the weight manually.
If weight override is used:
Othe receipt is printed with the message ‘Manual Weight’ indicating
the weight override transaction.
Oon labels, an ‘H’ is printed to the left of the weight to indicate a
weight override.
Voiding a transaction
Important: You may cancel (void) an individual, unwanted transaction or all
the transactions before printing the customer receipt or an ADD totals label.
Important: You cannot use void in normal label mode.

2.3 Data reports 13
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2.3 Data reports
PLU, department and group reports
These are sales analylsis reports and show counter, sales and prepack
values for each PLU, department or group.
Define filter
Note: PLU totals reports
include weight and items.
You can specify either an individual PLU or a range of PLUs for listing PLU
totals. To print the totals for one PLU only, enter the same PLU number for
both the start and end value.
Traceability totals report
Traceability totals are non-clearing. The report is an audit trail of the last
100 batches/carcases stored in memory.
You can choose to print traceability totals by date or by lot number. If you
select lot number a report is printed for the lot number you enter. If you
select date a report is printed for all the lot numbers that have been
updated since the date entered.
Weight used is the total used weight of the batch/carcass and is
incremented each time a standard or pre-weighed transaction is
completed. As this value is non-clearing, you can always use it as a check
against the weight of the batch/ carcass
The date that a lot number was last updated in any way is printed at the
end of the details.

14 2.4 Manager mode
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2.4 Manager mode
Important: You must be in Manager Mode to carry out a programming
operation.
Figure 2.5 Manager mode levels
Operator access to manager mode
The default operator number is 1 and the default operator PIN is 4296. For
added security, give each operator a PIN that is different from the one set
up.

XM Preview Guide
Receipt Operations
This chapter tells you how to use the functions that are specific to receipt
machines or machines operating in receipt mode. It includes functions you
are likely to need when taking payments from customers for purchases.
The operations in this section are only available when the machine is in
receipt mode.
Contents
3.1, Barcode scanning
3.2, Transactions and subtotals
3.3, Printing a receipt
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16 3.1 Barcode scanning
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3.1 Barcode scanning
Use the barcode scanner at the machine to read barcodes:
Oon products
Oon labels
Oon counter eceipts
Oon vouchers.
When the scanner successfully reads the barcode it bleeps.
Scanning barcodes means that
Oyou do not have to enter product numbers or select a PLU.
Oat a Point of Sale (PoS) machine or checkout, you can scan
customer numbers from subtotal counter receipts to add them to
the sales total receipt.
Owith the subtotal displayed, you can scan the barcode on
promotional vouchers to automatically deduct the voucher value.
Changing the number of items
Checkout mode
At a checkout machine, each time you scan a product barcode the
transaction is automatically added to the receipt subtotal.
If the machine fails to find the PLU or or to assign it, you will hear a triple
bleep:
OPress the hash key and use the numeric keys to enter the product
number.
If the product does not have a barcode, you can select the PLU in the
normal way then press your operator key or the subtotal key to add the
transaction to the receipt subtotal.
1Select PLU
2Use the fixed keys to enter
the number of items
3
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3.2 Transactions and subtotals 17
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3.2 Transactions and subtotals
Important: You can only enter transactions at a machine if you are logged
on to that machine.
If you attempt to enter a transaction when you are logged off you will see
the message Please Log On.
Assigning transactions
Touch the operator name key to assign the transaction
Displaying the operator subtotal
Touch the Operator Total key to view the subtotal screen

18 3.3 Printing a receipt
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3.3 Printing a receipt
The type of receipt printed depends on how your machine has been set up
to operate.
Sales receipt
Note: printing a sales
receipt clears the operator
total.
Machines operating in PoS (Point of Sale) mode will print sales receipts.
You must have payment keys assigned to the keyboard.
Counter receipt
Machines operating in receipt mode but not in PoS mode will print counter
receipts. You do not need payment keys to print this type of receipt.
Note: This function is
restricted to authorised
personnel only.
Re-opening receipts
You can add or void individual items on a receipt, or void a complete
receipt.
Important: If an operator has outstanding transactions, the message ‘Print
Receipt’ is displayed and access to this function is not available.

XM Preview Guide
Prepack Operations
This chapter tells you how to use pre-pack operations. Pre-pack mode
enables you to print a number of consecutive labels for each selected
product.
The details for the selected product are ‘fixed’ automatically and a label is
printed each time the weight changes and then returns to a steady weight or
zero.
Important: In certain countries it is illegal to use pre-pack mode for direct trade
with the public.
Important: You can only use pre-pack operations when your machine is in label
mode .
Contents
4.1, Prepack operation
Selecting prepack mode
Prepack PLUs
Pre-pack tares
Multiple labels (label streaming)
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20 4.1 Prepack operation
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4.1 Prepack operation
Selecting prepack mode
Your machine will have been set up for pre-pack operation either by
setting the print mode to prepack or by using the Fix key.
Using the Fix key
Direct entry to Pre-pack mode, by pressing the Fix key, can be enabled in
system configuration.
Important: Your machine must be in label mode for you to be able to use
pre-pack operations.
Prepack PLUs
PLUs and tares are retained in pre-pack mode until cancelled.
Pre-pack tares
In pre-pack mode the PLU and tare are not cancelled when the filled
container is removed from the weigh plate. This enables you to pack
several containers of the same weight and using the same PLU without
haveing to select the PLU and set up the tare each time.
There are four types of tare available when pre-packing
Ofree tare
Ostored tare
Okeyboard entered tare
Oproportional tare.
The tares available for you to use will depend on how your machine has
been configured.
Free (semi-automatic), cumulative and keyboard entered tares for counter
service are described in section
Stored (programmed) tares are only available for use when the machine is
operating in label mode or pre-pack mode.
Tare values (container weights) are stored against a reference number
which can be programmed in the PLU.
Preset tare keys
If your machine has dedicated tare keys, you can use these to select the
appropriate tare for the container you are using
Multiple labels (label streaming)
You can set up a label run for up to 999 labels when you wish to print
several labels for the same nonweighed item.
As the machine prints each label the numner of labels displayed
decreases by one. When all the labels have been printed the display
reverts to showing the total number requested.