Avery Berkel XN series Specifications

Operator Instructions
XM and XT series
Retail System Scales

©Avery Berkel, 2011. All rights reserved.
No part of this publication may be reproduced, stored in an electronic retrieval system, or
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otherwise without the prior written consent of the copyright owner, or as permitted by law or
under licence. Full acknowledgment of the source must be given. Avery Berkel is a division of
ITW Limited. This publication was correct at the time of going to print and is supplied without
liability for errors or omissions. Avery Berkel reserves the right to alter without notice the
specification or design of any product or service at any time.
Trademarks and acknowledgements
Avery Berkel is a registered trademark in certain jurisdictions. All brands and product names
used within this document are trademarks or registered trademarks of their respective holders.

XM and XT Operator Instructions 3
Contents
page no.
1 Safety Warnings
1.1 Safety and warnings 11
1.1.1 Safe Installation 11
1.1.2 Safe use 11
1.1.3 Cleaning the machine 11
1.1.4 Safety 11
1.1.5 EMC compliance 12
1.1.6 Cleaning the print head 12
2 Installation
2.1 Installation 14
2.1.1 Level compensation system 14
2.1.2 Adjusting the screen angle 15
2.1.3 Inserting the keyboard overlay (XM only) 15
2.1.4 Connections 16
2.2 Description 17
3 Getting Started - XM
3.1 Getting started 19
3.1.1 Vendor display 19
3.1.2 Customer display 20
3.1.3 Touchscreen keys 20
3.1.4 Fixed function keys (tactile keypad) 21
3.1.5 Programmable (dedicated) keys 21
3.1.6 Product keyboard 22

XM and XT Operator Instructions 4
4 Getting Started - XT
4.1 Getting started 24
4.1.1 Vendor display 24
4.1.2 Customer display 24
4.1.3 Touchscreen keys 24
4.1.4 Fixed function keys 25
4.1.5 Programmable touch key area 29
4.1.6 Function menu bar 29
5Printing
5.1 Printer options 31
5.2 Label/receipt printers 32
5.2.1 Fitting the large core hub 33
5.2.2 Changing the printer roll - backing rewound 34
5.2.3 Changing a continuous paper roll 35
5.3 Receipt printer 37
5.3.1 Changing the printer roll 37
5.3.2 Fitting large core paper rolls 39
6 Serving Customers - Label Mode
6.1 Basic operation 41
6.1.1 Selecting the PLU 41
6.1.2 Printing labels 42
6.1.3 Setting the scale to pre-pack 43
6.2 Product search 44
6.2.1 Searching by PLU number or description 44
6.2.2 Searching by department 45

XM and XT Operator Instructions 5
6.3 Departments 46
6.3.1 Using departments 46
6.4 Price change 47
6.4.1 Overriding prices 47
6.4.2 Using the Price Change button 48
6.5 Overriding weight 49
6.6 Promotions and discounts 50
6.6.1 Cross-promos 50
6.6.2 Price promos 50
6.6.3 Weight/item free promos 50
6.6.4 Discount promos 50
6.6.5 Discounting prices 50
6.6.6 Voucher promotion 51
6.7 Tares 52
6.7.1 Free tare (semi automatic) 52
6.7.2 Cumulative tare 52
6.7.3 Keyboard entered tare 53
6.7.4 Using preset tare keys 53
6.7.5 Pre-pack tares 55
6.8 Using the FIX key 56
6.8.1 Weighed goods 56
6.8.2 Nonweighed items 56
6.9 Using Add mode 57
6.10 Returning products 58
6.10.1 Scale operating in receipt mode 58
6.10.2 Scale operating in label mode 58

XM and XT Operator Instructions 6
6.11 Re-wrap function 60
7 Serving Customers - Receipt Mode
7.1 Operating modes 62
7.1.1 Counter operation 63
7.1.2 PoS operation 64
7.1.3 Checkout operation 64
7.1.4 Hold Receipt Mode 64
7.1.5 Barcode scanning 65
7.2 Basic operation 66
7.2.1 Weighed goods 66
7.2.2 Non-weighed items 66
7.2.3 Displaying the operator subtotal 67
7.2.4 One shot labels 68
7.2.5 Paying for goods 69
7.2.6 Re-open a finalised receipt 73
7.2.7 Using payment (ECR) keys 73
7.3 Voiding transactions 76
7.4 Discounts 78
7.4.1 Sales discount 78
7.5 Refunds 79
7.5.1 Refund PLUs 79
7.6 Banking (cash drawer) operations 80
7.7 Customer accounts 86
7.7.1 Setting up an account 86
7.7.2 Charging to account 86
7.7.3 Payments received on account 86
7.8 Stock Mode (Trade transactions) 88
7.8.1 Entry to stock mode 88

XM and XT Operator Instructions 7
8 Miscellaneous Functions
8.1 User functions 91
8.1.1 Idle time adverts and videos 91
8.1.2 Security levels 91
8.2 Web browser 92
8.3 Training videos and images 93
8.4 Operator PIN 94
8.5 Touchscreen calibration 95
8.6 Shutting down the machine 96
9 Working with networked scales
9.1 Networked scales 98
9.1.1 Operating mode 98
9.1.2 Status bar 99
9.2 Rejoining the network 102
9.3 Conflicting transaction sets 103
9.4 Floating between machines 104
10 Basic Programming
10.1 Using Manager mode 106
10.1.1 Manager mode layout 106
10.2 Products 108
10.2.1 Editing a PLU 108
10.2.2 Creating a PLU 110

XM and XT Operator Instructions 8
10.2.3 Tares 111
10.2.4 Tax rates 111
10.2.5 Discounts 112
10.3 Operators 113
10.3.1 Setting up a new operator 113
11 Reporting Functions
11.1 Overview 118
11.1.1 Report printing 118
11.1.2 Missing fields 118
11.2 Totals reports 119
11.2.1 Report numbering 119
11.2.2 Report fields 119
11.2.3 Grand totals report 120
11.2.4 Operator Totals report 121
11.2.5 Operator Sales report 121
11.2.6 Items report 122
11.2.7 Machine report 122
11.2.8 Group report 122
11.2.9 Traceability report 123
11.2.10 Security report 123
11.3 Data reports 124
11.3.1 Verify labels 124
12 Product traceability
12.1 Traceability schemes 126
12.1.1 Scheme attributes 126
12.1.2 Lots 126
12.2 Traceability data input 127
12.2.1 Multiple barcodes 129

XM and XT Operator Instructions 9
12.2.2 Automatic creation of records 129
12.3 Counter service operation 131
12.3.1 Selecting the PLU 131
12.4 Traceability passport 132
12.4.1 Printing a duplicate passport 132
13 Looking After Your Scale
13.1 Cleaning the scale 134
13.1.1 Cleaning the touchscreen 134
13.2 Cleaning the print head 135
13.2.1 Cassette printer 135
13.2.2 Receipt printer 137
13.3 Service interval 138

XM and XT Operator Instructions
Safety Warnings 1

1.1 Safety and warnings 11
XM and XT Operator Instructions
1
1.1 Safety and warnings
1.1.1 Safe Installation
The mains lead must be connected to a supply outlet with a protective
earth contact. The electrical supply at the socket outlet must provide
over-current protection of an appropriate rating.
Pluggable equipment must be installed near an easily accessible
socket outlet. Permanently connected equipment must have a readily
accessible disconnect device incorporated in the fixed wiring.
To avoid the risk of the machine falling, where applicable, ensure that it
is placed securely on a flat and level surface.
USA
If the scale is connected to a 240V supply, the receptacle must be
protected by a 15amp circuit breaker.
1.1.2 Safe use
To avoid the possibility of electric shock or damage to the machine,
always switch off the machine and isolate from the power supply before
carrying out any routine maintenance.
1.1.3 Cleaning the machine
CAUTION: Harsh abrasives, solvents, scouring cleaners and alkaline
cleaning solutions, such as washing soda, should not be used especially
on the display windows. Under no circumstances should you attempt to
wipe the inside of the machine.
The outside of standard products may be wiped down with a clean cloth
moistened with water containing a small amount of washing up liquid.
1.1.4 Safety
To avoid the possibility of electric shock or damage to the machine,
always switch off the machine and isolate from the power supply before
carrying out any routine maintenance.
Training
Do not attempt to operate or carry out any procedure on a machine or
network unless you have received the appropriate training or read the
instructions books provided.
Ergonomics
To avoid the risk of RSI (Repetitive Strain Injury) it is important to
ensure that the machine is placed on a surface that is ergonomically
satisfactory to the user. It is recommended that frequent breaks are
taken during prolonged usage.

1.1 Safety and warnings 12
XM and XT Operator Instructions
1
1.1.5 EMC compliance
This is a class A product. In a domestic environment, this product may
cause radio interference in which case the user may be required to take
adequate measures.
1.1.6 Cleaning the print head
CAUTION: Do not use metallic objects on the print head. Only use the
recommended print head cleaning card.

XM and XT Operator Instructions
Installation
This chapter contains information on handling and positioning the
scale.
Important: When programming or configuring the equipment, you must
ensure that you comply with all relevant standards and legislation. The
example settings given in this book may not be legal for trade with the
public.
Contents
2.1, Installation
2.1.1, Level compensation system
2.1.2, Adjusting the screen angle
2.1.3, Inserting the keyboard overlay (XM only)
2.1.4, Connections
2.2, Description
2

2.1 Installation 14
XM and XT Operator Instructions
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2.1 Installation
Figure 2.1 Handling
2.1.1 Level compensation system
The ValuMax levelling compensation system provides accurate
weighing even when the scale is not level (up to 5 degrees from
horizontal). An icon is displayed in the status bar to tell you that
ValuMax is operating . If the scale is not level, the icon is a cross
and the weight display shows back-slash characters.
You may see a message telling you that the scale needs to be brought
back to a level state.
The scale has four adjustable feet to enable you to manually level the
scale if necessary.

2.1 Installation 15
XM and XT Operator Instructions
2
2.1.2 Adjusting the screen angle
1. To unlock the handle,
slide the catch on the
underside of the red
handle in the direction of
the arrow.
2. To raise the screen, lift
the front edge of the
screen assembly
upwards.
3. To lower the screen
angle, hold in the red
handle underneath the
display assembly on the
left-hand side.
2
1
3
2.1.3 Inserting the keyboard overlay (XM only)
Note: On the XT series,
this keyboard is part of
the touchscreen user
interface.
2
2
3
1

A
USB
WIFI
connector
Ethernet
2.1 Installation 16
XM and XT Operator Instructions
2
2.1.4 Connections
Important: XM and XT series scales should be connected to the mains
power supply before connecting USB/ethernet cables.
Figure 2.2 External connections
On the underside of the scale, you will see:
OThe power supply socket and the On/Off switch
OUSB connection for a WiFi device (devices should be Avery
Berkel approved)
OThree USB connectors for peripherals such as a hand scanner,
a cash drawer, or for connection to a wrapper. A cash drawer
connection must be via a USB cash drawer adaptor.
OEthernet connector for wired networks

2.2 Description 17
XM and XT Operator Instructions
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2.2 Description
The XM and XT series of scales and printers can be used for a wide
range of weighing and label or receipt printing operations.
The scales can be used for weighed goods and non-weighed items in
Ocounter service
OPoS
Ocheckout
or as a pre-pack printer.

XM and XT Operator Instructions
Getting Started - XM
This chapter describes what you can expect to see on the scale display
and the functions associated with the different types of touch buttons
and fixed keys.
Important: When programming or configuring the equipment, you must
ensure that you comply with all relevant standards and legislation. The
example settings given in this book may not be legal for trade with the
public.
Contents
3.1, Getting started
3.1.1, Connections
3.1.1, Vendor display
3.1.2, Customer display
3.1.3, Touchscreen keys
3.1.4, Fixed function keys (tactile keypad)
3.1.5, Programmable (dedicated) keys
3.1.6, Product keyboard
3

3.1 Getting started 19
XM and XT Operator Instructions
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3.1 Getting started
The minimum product information required for you to be able to use
your scale is PLU (Product Look Up) number and unit or item price.
However, it is useful to program a brief description for the display text
and a label format if you are using label mode. To use the scale in
receipt mode, you will also need to set up at least one operator.
You can find out how to do this in 10.1, Using Manager mode.
3.1.1 Vendor display
What you see on the display will depend on the information already
programmed into the scale.
Touchscreen Tactile keypad
Programmable keys
Figure 3.1 Vendor display
The display area acts as a touch keyboard. The information displayed
and the action resulting from touching the appropriate area will change
depending on the context of the scale functionality at the time.
The scale is available for use when:
OThe weight display shows zero
OThe zero indicator is displayed

3.1 Getting started 20
XM and XT Operator Instructions
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3.1.2 Customer display
This is a 7-inch colour display that can be used, if the scale is
configured for it, to display text, image or video adverts when the scale
is idle.
3.1.3 Touchscreen keys
Important: Only use your finger or a touch screen stylus to select a key
on the touch screen.
Touchscreen menus can be programmed as:
OBest-seller
OStatic
Best-seller
Bestseller keyboards consist of one single keyboard of bestselling
items. This constitutes the only product keyboard on the scale.
Products are automatically added to and deleted from the bestseller
keyboard according to the number of transactions involving that
product. Factors such as the time period for recalculating bestseller
keys and a weighting for achieving bestseller status control which
products are placed on the bestseller keyboard and how long the
product remains there. When a bestseller keyboard is recalculated,
products remaining on the keyboard retain their key position.
Static
Static keyboards are keyboards and keyboard systems that are wholly
or partially defined manually.
Static keyboards can cover the main product keyboard, the lower fixed
(or pop-up keyboard on XT), the pop-out side keyboard plus any further
keyboards linked to it containing functions. The lower fixed keyboard
and pop-out side keyboards can only be set up and programmed using
MX-SBT.
Static product keyboards can consist purely of products and links
designed and placed by the user manually or a combination of these
with bestseller keys and dynamic links.